Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10595862June 3, 2014
AIR BAGS
I WAS DRIVING WITH MY WIFE IN THE PASSENGER SEAT WITH HER SEAT BELT ON AND AS I SLOWED DOWN TO A STOP SIGN THE PASSENGER AIR BAG ACTIVATION LIGHT DISENGAGED, ONLY AFTER PROCEEDING THROUGH THE INTERSECTION HEADING DOWN US-26 IN NEWBERRY, FL AND REACHING ABOUT 45 MPH THE LIGHT REACTIVATED. I LOOKED UP THIS RECALL WITH THE NHTSA AND WAS TOLD BY [XXX] FROM BUICK THAT MY CAR WAS NOT LISTED AS A SUSPECT VEHICLE FOR RECALL. I WAS ALSO TOLD BY BUICK/ [XXX] THAT SHE DID NOT POSSESS THE ABILITY TO LIST MY VIN# AS A PROBLEM VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595061May 30, 2014
ELECTRICAL SYSTEM
THE DIM LIGHT GOES OUT WHEN THE HARNESS STARTS TO MELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594464May 28, 2014
SERVICE BRAKES
I HAVEN'T HAD AND ACCIDENT, BUT I NOTICE WHEN I PUT ON BRAKES GOING DOWN HILL THE FRONT END WAS SHAKING, JUST HAD CAR SERVICE AND CHECK OUT AND I WAS INFORM THAT EVERYTHING WAS A OKAY THEIR DID A FRONT END ALIGNMENT IS THERE A RECALL ON BRAKES PROBLEMS? THIS IS NOT THE FIRST TIME THIS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594170May 27, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE DRIVER ENGAGED THE BRAKES AND THE PEDAL EMITTED A LOUD METAL NOISE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC WHERE THE BRAKE PADS, BRAKE DRUMS AND ROTORS WERE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593722May 23, 2014
STEERING
ON APRIL 23, 2014, MY WIFE AND I WERE RUNNING ERRANDS IN OUR HOMETOWN IN OUR 2012 BUICK LACROSSE WITH EASIEST. I NOTICED THE CAR WASN'T GOING INTO AUTO-STOP AND THE STEERING BECAME ?TIGHT?. WHEN WE GOT HOME, I STARTED TO DRIVE THE CAR TO THE IN-TOWN DEALERSHIP WHERE WE BOUGHT THE CAR. WHEN I BACKED THE CAR TO THE BOTTOM OF THE DRIVEWAY, I COULD NOT TURN THE STEERING WHEEL. I PUT THE CAR BACK UP INTO THE DRIVEWAY AND CALLED A TOW TRUCK TO DELIVER THE CAR FOR SERVICE. THE DIAGNOSIS WAS THAT THE CAMSHAFT INTAKE POSITION SENSOR HAD FAILED. THIS APPARENTLY INTERACTED WITH THE ELECTRIC POWER STEERING IN SUCH A WAY AS TO DISABLE IT. WHILE THE CIRCUMSTANCES OF THIS FAILURE WERE NOT SERIOUS, IT COULD HAVE BEEN A DIFFERENT STORY HAD WE BEEN ON THE HIGHWAY TRAVELING AT 70+ MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592950May 21, 2014
STEERING
I BELIEVE THERE IS A LEAK IN THE POWER STEERING SYSTEM IN MY BUICK LACROSSE 2008. I HAVE READ POSTINGS ON THE INTERNET OF OTHER BUICK LACROSSE OWNERS FROM MULTIPLE MODEL YEARS REPORTING THE SAME ISSUE. THERE APPEARS TO BE SOME TYPE OF FAILURE IN THE EQUIPMENT. MANY OWNERS REPORTED HAVING EXPENSIVE REPAIRS DONE, ONLY TO EXPERIENCE HE PROBLEM AGAIN. I AM CONCERNED WITH FAILURE OF THE POWER STEERING SYSTEM. I HAVE INQUIRED FROM BUICK IF THERE HAVE BEEN PROBLEMS OR INTERNAL SERVICE NOTICES ABOUT A POWER STEERING ISSUE AND HAVE BEEN TOLD THERE IS NOT. WITH SO MANY INTERNET POSTING SHOWING UP I QUESTION BUICKS RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592958May 21, 2014
ELECTRICAL SYSTEM
ON MORE THAN 10-15 OCCASIONS I'VE EXPERIENCED INTERMITTENT FAILURE OF THE KEYLESS IGNITION, WHEREBY THERE IS ONLY ONE CLICK AND THEN NO ABILITY TO START MY VEHICLE UNLESS I CONTINUE TO PRESS THE BUTTON WHILE TURNING OFF ANY AND ALL AC, RADIO, POWER ETC. I PURCHASED THE CAR USED 1 YEAR AGO IN EXCELLENT CONDITION BUT NOTICED THAT IT ALREADY HAD A NEW BATTERY THAT WAS INSTALLED EARLIER IN 2013.THE VEHICLE IS A 2011 AND THAT SEEMED VERY ODD. WHAT I'VE NOTICED IS THAT THE BATTERY TERMINALS CONTINUALLY CORRODE MOSTLY ON THE "POSITIVE" TERMINAL AND I'VE REMOVED AND BRUSHED THEM SEVERAL TIMES AND TIGHTEN, AND THAT SEEMS TO WORK WHEN IT JUST ABSOLUTELY WON'T START. BIG INCONVENIENCE WHEN I'M USUALLY DRESSED IN A SUIT... UNFORTUNATELY, I'VE TAKEN IT TO THREE DIFFERENT GM BUICK DEALERSHIPS OVER THE PAST MONTH AND A HALF AND IT NEVER WILL REPRODUCE THE DEFECT WHEN I'M THERE, SO THEY'VE NOT BEEN ABLE TO EVALUATE AND REMEDY. NOTICED SERVICE BULLETIN PI-0412 FOR PARASITIC DRAIN/DISCHARGE SO NOW I'LL TAKE IT TO ANOTHER DEALERSHIP TO SEE IF THEY CAN DETERMINE THE CAUSE BASED ON THIS. VERY FRUSTRATING TO NOT BE ABLE TO HAVE THIS DIAGNOSED AND CORRECTED BEFORE I POTENTIALLY FIND MYSELF TOTALLY STRANDED AWAY FROM HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593129May 21, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I'VE HAD A LACROSSE 2008 SINCE FEBRUARY OF 2013 AND MY AIRBAG LIGHT FOR THE PASSENGERS GOES OFF AND ON PERIODICALLY AS IF THERE IS NO PASSENGER SITTING THERE. ALSO MY AIRBAG LIGHT COMES ON PERIODICALLY AS WELL AS MY SEATBELT LIGHT COMES ON AND I ALWAYS HAVE MY SEATBELT ON. I WENT TO A MECHANIC AND WE LOOKED UP MY CAR TO SEE IF IT WAS RECALLED AND IT WASN'T. IM SCARED THAT IF I EVER GOT INTO AN ACCIDENT MY AIRBAGS WON'T DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592841May 20, 2014
POWER TRAIN
WHILE TURNING CORNERS, CAR JERKS FORWARD AND WHEELS SEEMINGLY STICK TO GROUND AND SQUEAL. THIS ALSO HAPPENS WHEN STOPPING AT RED LIGHTS AND TRYING TO ACCELERATE OR WHEN ACCELERATING WHEN ON A HILL OR INCLINE. I'VE HAVE GOTTEN SEVERAL DIFFERENT ANSWERS ABOUT WHAT THIS COULD BE BUT NOTHING DEFINITIVE. WAS TOLD MAKE A TRANSMISSION ISSUE, OR SOMETHING TO DO WITH THE 4TH CLUTCH PISTON AND FRICTION PLATES. ALSO WHEN DRIVING CAR IS ABLE TO BE MOVED INTO DIFFERENT GEARS, GEAR BOX SHOULD NOT MOVE WHEN CAR HAS ALREADY BEEN PLACED INTO THE APPROPRIATE GEAR (P, R, D, 3, 2, 1). THERE HAS ALSO BEEN ISSUES W/ THOSE SITTING IN THE PASSENGER SEAT AND THE LIGHT DOES NOT DISPLAY SHOWING THAT IT RECOGNIZES A BODY IN THE SEAT AND THE AIRBAG HAS BEEN ACTIVATED. CHECKED W/ GM NO KNOWN RECALLS FOR ANY OF THIS ISSUES BUT THEY ARE ALL POTENTIALLY HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592528May 19, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING SYSTEM IS DEFECTIVE AND REQUIRES REPLACEMENT OF THE CABIN AIR FILTER EVERY 5,000 MILES. IF THE AIR FILTER IS NOT CHANGED ON A REGULAR BASIS A FOWL ORDER SMELLING LIKE MOLD/MILDEW COMES THROUGH THE VENTS. I'VE REPORTED THIS PROBLEM TO VARIOUS DEALERSHIPS AND IT HAS NOT BEEN RESOLVED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588720May 15, 2014
POWER TRAIN
THE TRANSMISSION DOES FORCEFUL JERKING WHILE GOING 30-35 MPH. ALSO WAS TOLD THAT IT WAS NORMAL AS GM DESIGNED THE TRANSMISSION THIS WAY. I FIND THAT HARD TO BELIEVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587767May 12, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ATTEMPTED TO STOP FOR RED TRAFFIC LIGHT; APPLIED BRAKES BUT THEY FAILED TO STOP VEHICLE. CAR THEN ACCELERATED -- USED BOTH FEET ON BRAKE PEDAL UNSUCCESSFULLY. STEERING WHEEL LOCKED UP LAUNCHING CAR INTO VEHICLES PARKED IN A USED CAR DEALERSHIP LOT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10587670May 11, 2014
STEERING
WE BOUGHT THIS CAR FROM A PRIVATE PARTY IN OCT. OF 2013. WE HAVE NOTICED A SOUND WHEN WE TURN THE STEERING WHEEL. SOUNDS LIKE SOMETHING ISN'T RIGHT IN THE STEERING COLUMN. HAS THERE BEEN A PROBLEM WITH THE STEERING WITH THESE CARS? WE TRIED STEERING WHEEL FLUID BUT IT MADE NO DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587524May 9, 2014
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587117May 7, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE FIRST TIME I TOOK CAR IN A SOECHTING MOTORS BUICK DEALER FOR STABILITRAC CAME UP AND THEN THE CHECK ENGINE LIGHT CAME ON. THE REPLACED LT FT SPEED SENSOR AND TOLD ME THAT THEY COULD NOT FINE WHY THE ENGINE LIGHT WAS ON. LAST WEEK I'M GETTING SAME PROBLEM WITH THE STABILITRAC AND YELLOW/ORANGE SLIPPERY LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586479May 5, 2014
EXTERIOR LIGHTING
DRIVING ALONG ROAD AND LIGHTS AUTOMATICALLY SHUTS OFF ON LOW BEAM AND WHEN YOU SWITCH TO HIGH BEAMS THEY WILL STAY ON AUTOMATIC DAY RUN LIGHTS WILL SHUT OFF. REPLACED RELAY #35 AND LIGHTS WORKED FOR A COUPLE OF MONTHS AND THEY WENT OUT AGAIN AND NOW 05/04/2014 THEY ARE STILL SHUTTING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586230May 2, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO WORK. THE FAILURE WOULD RECUR SPORADICALLY OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A RELAY. THE CONTACT COULD NOT CONFIRM IS THE REPAIR REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585421April 29, 2014
STEERING
NEAR THE FLORIDA-GEORGIA ON NORTH INTERSTATE 75 I STOPPED AT A REST AREA.WHEN I STARTED THE AUTO AGAIN,I FOUND IT DIFFICULT TO BACK OUT OF THE PARKING LANE AND TO STRAIGHTEN THE CARS WHEELS TO EXIT THE AREA.I REALIZED THEN I LOST POWER STEERING.SLOWLY AND ON THE RIGHT LANE I DROVE THE AUTO TO VALDOSTA,GA .I STOPPED AT A MOTEL AND CALLED THE LOCAL BUICK DEALER.THE NEXT DAY (APRIL 2) I WAS ABLE TO BRING THE AUTO TO THE LOCAL BUICK DEALER.FORTUNATELY,THE DEALER WAS JUST A FEW MILES FROM MY MOTEL. I STAYED OVERNIGHT AT A LOCAL MOTEL.THE DEALER ARRANGED FOR ME TO RENT A AUTO. THE NEXT DAY, THE MECHANICS AT THE DEALERSHIP INFORMED ME THAT THEY WOULD HAVE TO REPLACE PARTS BUT DID NOT KNOW HOW LONG IT WOULD TAKE TO RECEIVE THE PARTS AND HOW LONG IT WOULD TAKE TO FIX THE AUTO.THUS ,THEY REMOVED MY LUGGAGE AND BOOKS FROM MY AUTO AND PLACED THEM IN MY RENTAL CAR. THEN I PROCEEDED TO DRIVE TO MY HOME IN ILLINOIS. ON APRIL 27,MY REPAIRED BUICK LA CROSSE WAS DELIVERED TO MY HOME IN ILLINOIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584740April 24, 2014
SERVICE BRAKES
THIS CAR IS A LACROSSE SUPER WITH A 5.3 LITER SUPER CHARGED ENGINE. IN THE PROMOTIONAL MATERIAL PRODUCED FOR THE CAR IT INDICATES THE CAR IS EQUIPPED WITH LARGER BRAKES BECAUSE OF THE POWER OF THE CAR. IN 2013 I WENT TO REPLACE THE FRONT BRAKES ON THE CAR AND PURCHASED THE PADS THAT WERE MANUFACTURED FOR THIS MAKE AND MODEL EQUIPPED WITH THE 5.3 SUPER CHARGED ENGINE. WHEN I WENT TO INSTALL THEM THEY WERE TO LARGE FOR THE CALIPERS AND NOTICEABLY LARGER THAN THE ONES ON THE CAR. UPON RETURNING THE PARTS STORE AND LENGTHY SEARCHING IT WAS DETERMINED THE BRAKING SYSTEM ON THE CAR IS THAT OF THE 2008 LUCERNE WITH 275-HP 4.6-LITER V-8. THE LACROSSE WITH A 5.3-LITER, 300-HP SUPER CHARGED V8. GM TO DATE HAS REFUSED TO ADDRESS THE ISSUE WHICH UNDER CERTAIN DRIVING CONDITIONS COULD BE A DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583893April 21, 2014
ENGINE
THIS INCIDENT HAS OCCURRED 4 TIMES IN THE 17,000 MILES NOW ON THE VEHICLE. EACH TIME I WAS DRIVING ON OR OFF A RAMP. SPEED ESTIMATE 30 TO A MAX OF 40 MPH. THE CAR STARTS TO DIE AND I HAVE TO STRUGGLE TO GET OFF TO THE EDGE OF THE ROAD SO VEHICLES DO NOT HIT ME FROM BEHIND. IT JUST LOSES ALL POWER BUT DOESN'T QUITE STALL. ONCE I PULL OVER, TAKE MY FOOT OFF THE GAS, THE ENGINE RECOVERS AND HAS RAN FINE. I DO BELIEVE I CAUGHT A GLIMPSE OF THE "RED LIGHT" THAT CAME ON 4/11 AS I WAS GOING UP A RAMP TO MY DOCTORS OFFICE. THE LIGHT DOESN'T COME ON ALL THE WAY BECAUSE THE CAR AND NEVER TOTALLY DIES.........IT APPEARS TO BE A CAR WITH SWERVE MARKS BEHIND. I TOOK THIS CAR IN THE SAME WEEK ON 4/07 AND THEY SAID THE CAR IS OPERATING "AS DESIGNED" AND COULDN'T LOCATE ANY PROBLEMS. IT SEEMS TO RUN GREAT EXCEPT FOR THE 4 MISHAPS AND IT REALLY SCARES ME THAT SOMEDAY I WOULDN'T BE ABLE TO GET OFF THE ROAD OR A CAR WILL HIT ME FROM BEHIND. THERE HAS TO BE A PROBLEM. I DON'T DRIVE FAST AND I AM DEFINITELY NOT SKIDDING AROUND THE RAMP. AT AGE 61 I MIGHT NOT BE DOING THE SPEED LIMIT EVEN. HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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