Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10626182August 18, 2014
AIR BAGS
I WAS CROSSING HWY 90 IN LAKE CITY, FL. I CHECKED BOTH WAYS AND NO TRAFFIC WAS COMING. AS I WAS GOING INTO THE MALL A CAR CAME OUT OF NO WHERE AND HIT ME ON THE PASSENGER SIDE I DID NOT SEE HER HIT ME. IT TOTALED MY CAR AND THEY BLAMED ME FOR THE ACCIDENT. THE AIR BAG DID NOT DEPLOY...UPDATED 08-26-14 *BF UPDATED 8/29/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10622307August 14, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622355August 14, 2014
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING IN THE DARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621693August 12, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION WHEN IT WAS RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621737August 12, 2014
AIR BAGS
THE AIR BAG MODULE IN MY LACROSSE IS BEING REPLACED FOR THE FOURTH TIME. IT FAILED THE FIRST TIME AROUND 40,000 MILES AND WAS REPLACED UNDER THE WARRANTY. IT FAILED AGAIN AROUND 80,000 AND I PAID TO HAVE IT REPLACED AROUND $900.00. I NOW HAVE 117,647 MILES ON THE CAR AND IT IS BEING REPLACED AGAIN. GM SAID THEY WOULD PAY $500.00 OF THE REPAIR COST. I DON'T KNOW WHAT IS CAUSING THESE MODULE BREAK BUT IT WOULD SEEMS THAT THIS WOULD BE A PART THAT RARELY BREAKS. I BELIEVE THE SOURCE OF THE PROBLEM HAS NEVER BEEN ESTABLISHED AND THAT IT WILL GO OUT AGAIN IN 30,000 MILES. THE UNIT IS LOCATED UNDER THE DRIVERS SEAT AND BELIEVE THAT HE WIRING IS SHORTING OUT ON THE SEAT TRACK. IF THE RED INDICATOR IS ON AN I MOVE MY SEAT IT GOES OUT IN LESS THAN A MINUTE. I HAVE ADVISED GM OF THIS BUT NO ACTION ON THEIR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621820August 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING HOME FROM STORE MY WIFE AND I SMELLED SOMETHING BURNING THREE BLOCKS FROM HOME. WE GOT HOME AND I CHECKED UNDER THE HOOD AND THE RELAY/FUSE BLOCK ON THE PASSENGER SIDE WAS HOT AND SLIGHTLY SMOLDERING. I WAITED A WHILE AND THE POPPED OFF THE FUSE BLOCK COVER AND SAW THE HDM MODULE (ACCORDING TO THE DIAGRAM IN THE MANUAL) HAD MELTED AND FUSED TO THE BLOCK. THE MELTING AND BURNING HAD ALSO AFFECTED THE SURROUNDING RELAYS AND FUSES. I IMMEDIATELY DISCONNECTED THE BATTERY AND SCRAPED AWAY THE BURNT, FUSED PORTION OF THE HDM RELAY AND VISUALLY CHECKED THE FUSES WHICH WERE SINGED OR PARTIALLY MELTED AND REPLACED THE BAD ONES. I DO NOT HAVE ANYTHING TO CHECK THE RELAYS WITH. MY WIFE IS ON OXYGEN 24-7 AND HAD A TANK IN THE PASSENGER FRONT WITH HER AT THE TIME OF THE INCIDENT WHICH, IF A FIRE HAD SPREAD, COULD HAVE BECOME A CATASTROPHIC INCIDENT. AFTER CLEANING OUT THE BURNT PORTION OF THE FUSE BOX OF CHARRED REMAINS FROM THE HDM MODULE, I RE-CONNECTED THE BATTERY CABLES AND WAS ABLE TO START THE VEHICLE WITHOUT INCIDENT. THE HEADLIGHTS WOULD NOT WORK AND SOME GAUGES APPEAR TO BE ERRATIC IN THEIR READINGS ( FUEL TANK AND MILEAGE). I THEN GOT ONLINE AND FOUND MANY 2006 THRU 2011 BUICK'S HAVE REPORTED THIS VERY SAME PROBLEM BUT NO RECALL ( TO MY KNOWLEDGE) HAS BEEN ISSUED FOR THIS HIGHLY DANGEROUS AND POSSIBLY CATASTROPHIC ISSUE INHERENT IN GM AND SPECIFICALLY BUICK PRODUCTS. I PURCHASED THIS CAR NEW AND I HAVE NEVER RECEIVED A NOTICE OR RECALL OF ANY KIND. I AM IN THE PROCESS OF HAVING DIAGNOSTICS AND REPAIRS DONE BY AN AUTHORIZED GM DEALER AND WILL KNOW MORE (HOPEFULLY) IN THE NEAR FUTURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621525August 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621347August 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. WHILE DRIVING DOWNHILL IN REVERSE, THE FAILURE CAUSED THE CONTACT TO CRASH THE VEHICLE INTO A POLE. THE SPEED WAS UNKNOWN AND THERE WERE NO INJURIES. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE FAILURE MILEAGE WAS 43,677.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10619554August 7, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 40 MPH, BOTH HEADLIGHTS FAILED. THE DEALER DIAGNOSED THE VEHICLE AND REPLACED THE HEAD LAMP DRIVER MODULE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619459August 6, 2014
ENGINE, POWER TRAIN
THE CAR WAS 5 MONTHS OLD. WE WERE GOING DOWNHILL IN THE MOUNTAINS OF WV. THE CAR SEEMED TO LOSE POWER OF PROPULSION AND ACCELERATION, SO WE COASTED TO A STOP ON THE SIDE OF THE INTERSTATE HIGHWAY. THE CAR WOULD NOT GO FORWARD OR ACCELERATE AT ALL, ALTHOUGH THE TACHOMETER WOULD MOVE WHEN WE ACCELERATED. THIS WAS A FRIGHTENING EXPERIENCE BECAUSE OF THE TRAFFIC ON THE HIGHWAY. WE COULD HAVE EASILY BEEN HIT BY A TRUCK. THE SERVICE PEOPLE FOUND NO DEFECTS. FOR THE PAST TWO YEARS WE HAVE NOT LOST POWER, BUT THE CAR'S TRANSMISSION LURCHES WHEN WE STOP ACCELERATING AND SLOW TO 32 MPH. THIS GIVES US A RIDE THAT IS NOT SMOOTH, AND AT TIMES IS UNCOMFORTABLE. OTHERS HAVE REPORTED THE SAME ISSUES ONLINE, AND WE ARE CONCERNED ABOUT SAFETY WHILE DRIVING OUR CAR, ESPECIALLY AT HIGH SPEEDS AND ON HIGHWAYS. THE GM DEALERSHIP SERVICE DEPARTMENT DENIES THERE IS A DEFECT THAT CAN BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619167August 6, 2014
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
ENGINE LIGHT COMES ON AND CAR GOES REAL SLOW, THEN IT WONT MOVE. DOORS WONT LOCK/UNLOCK WITH REMOTE AND THEY WONT AUTOMATICALLY LOCK/UNLOCK IN PARK OR WHEN YOU START DRIVING. AIR BAG LIGHT FOR PASSENGER SIDE COMES ON AND OFF, WHEN SOMEONE IS SITTING THERE. BACK TIRES WORE OFF ON INSIDES HAD TO REPLACE THEM. I DON'T FEEL SAFE ANYMORE. DEALER SAID I SHOULD BE NOTIFIED OF RECALLS SO IT CAN GET MY BUICK REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619019August 5, 2014
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2012 BUICK LACROSSE. WHENEVER THE CONTACT ACTIVATED THE AIR CONDITIONER FAN CONTROL MECHANISM, ALL FOUR DOORS IN THE VEHICLE WOULD UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED SEVEN TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,030. JCC UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618584August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618551August 4, 2014
STRUCTURE:BODY:DOOR
2012 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE DOORS ISSUE. *SMD THE CONSUMER STATED THE LOWER CORNER OF THE DOOR WAS SQUARE, FORMING A POINT. IF THE DOOR WAS NOT FULLY OPENED, AS THE CASE MAY BE IN A NARROW PARKING SPACE, A PERSON ENTERING THE VEHICLE CAN BE INJURED BY THE POINTED SURFACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618391August 2, 2014
ELECTRICAL SYSTEM
WHILE TRAVELING IN THE FAST LANE ON THE GARDEN STATE PARKWAY I HIT A BUMP IN THE ROAD, THE AUTO SHUT OFF.WITH A CONCRETE DIVIDER ALONG SIDE AND AUTOS APPROACHING AT HIGH SPEED, MY WIFE AND DAUGHTER SCREAMING I MANAGED TO GET TO THE END OF THE DIVIDER WERE I COULD TURN OFF THE AUTO RESTARTED ON 1ST TRY BUT VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617331July 29, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE DRIVER HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617352July 29, 2014
SUSPENSION
TL* THE CONTACTS OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE HEARD AS THE CONTACT DROVE OVER A BUMP. THE CONTACT NOTICED THAT THE SWAY BAR THAT WAS ATTACHED TO THE WHEEL WAS CORRODED AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615464July 28, 2014
STRUCTURE, POWER TRAIN, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO PARTIAL/COMPLETE BLACKOUT OF MONITOR (NAV SCREEN) INCLUDING REAR VIEW CAMERA WHEN BACKING UP. *SMD THE CONSUMER STATED WHEN HE BACKED OUT OF THE GARAGE, THE NAVIGATION SCREEN AND DASHBOARD LIGHTS WOULD GO DARK, FOR 25 SECONDS. WHICH INCLUDED THE REAR VIEW CAMERA WHICH BECAME TOTALLY USELESS FOR THE INITIAL 25 SECONDS OF BACKING DOWN THE DRIVEWAY. THE SAME BLACKOUT OF THE MONITOR/DASHBOARD HAPPENED WHEN HE DROVE FORWARD OUT OF A COVERED PARKING GARAGE. THE DEALER EVERYTHING WAS PERFORMING AS DESIGNED. JB ACCORDING TO THE INVOICE, WHEN THE CONSUMER SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE SHUT OFF AND WOULD NOT GO INTO GEAR AS THOUGH THE TRANSMISSION WAS DISCONNECTED. ALL THE GEAR LIGHTS ILLUMINATED. AFTER THE VEHICLE SHUT OFF, THE VEHICLE ROLLED BACKWARDS WHILE IN DRIVE. THE KEY WAS STUCK IN THE IGNITION FOR ABOUT 15 MINUTES, BEFORE THE CONSUMER WAS ABLE TO REMOVE IT. UPDATED 12/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616873July 28, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG, ABS, AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THE VEHICLE FAILED TO TURN ON UNLESS THE KEYS WERE JIGGLE IN THE IGNITION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616619July 27, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS WILL NOT OPERATE WITH FOB REMOTE PASSENGER REAR DOOR WILL NOT LOCK/ UNLOCK AT ALL , OTHER DOORS MAY OR MAY NOT LOCK/UNLOCK WHEN PUT IN DRIVE OR PARK. FOB WILL SOUND HORN FLASH LIGHTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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