Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10631084September 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630686September 4, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHT COVER MELTED ON BOTH FRONT HEADLIGHTS CAUSING THE LIGHTS TO BECOME DIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630800September 3, 2014
UNKNOWN OR OTHER
LETTER FROM CONGRESSMAN MURPHY ON BEHALF OF CONSTITUENT RE 2012 BUICK LACROSSE MALFUNCTION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630534September 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED THE NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630037September 2, 2014
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRING HARNESS MELTED INTO THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630058September 2, 2014
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE VEHICLE VEERED TO THE RIGHT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630153September 2, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER BRAIN NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629855September 1, 2014
ELECTRICAL SYSTEM
CAR WAS PARKED ON DRIVEWAY, DRIVER DOOR WAS OPEN, DRIVER LEANED INTO CAR AND SHUT OFF CAR ENGINE WITH PUSH BUTTON IGNITION SWITCH, VEHICLE IMMEDIATELY ROLLED BACK, OPEN DOOR KNOCKED DRIVER DOWN, AND WAS RUN OVER AND DIED AT HOSPITAL. BYSTANDER TRIED TO ASSIST AND WAS KNOCKED DOWN BY OPEN DOOR AND DRUG A SHORT DISTANCE BY THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629702August 31, 2014
ENGINE
WE WERE STOPPED AT A RED LIGHT AND THE CAR JUST DIED. WE CALLED AAA AND BEFORE THEY GOT THERE THE CAR STARTED UP AGAIN. THEN WE RECEIVED A RECALL NOTICE FROM GM (RECALL #14299). SINCE PARTS ARE NOT AVAILABLE ACCORDING TO THE LETTER WE REMOVED EVERYTHING FROM THE KEYCHAIN LEAVING ONLY ONE SINGLE KEY AS INSTRUCTED. HOWEVER, OUR CAR AGAIN DIED ON AUGUST 21, 2014 BUT AFTER A FEW MINUTES STARTED UP AGAIN. TODAY, AUGUST 31, 2014 OUR BUICK DIED AGAIN IN THE LEFT TURN LANE STOPPED AT A RED LIGHT. WE HAD TO BE TOWED HOME BY AAA BECAUSE IT WOULD NOT START AGAIN. THIS IS UNACCEPTABLE!! WE ARE AN 80 YEAR OLD COUPLE AND WE ONLY HAVE THIS ONE CAR FOR TRANSPORTATION. WE CANNOT KEEP WORRYING ABOUT OUR CAR EVERYTIME WE DRIVE IT, MUCH LESS THE DANGERS OF HAVING AN ACCIDENT WHEN IT STALLS IN THE MOST UNEXPECTED PLACES AND TIMES. WE NEED A RENTAL CAR TO USE UNTIL GM CAN GET THESE PARTS. I DON'T THINK THAT I AM ASKING TOO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629438August 29, 2014
AIR BAGS
A FEW DAYS AFTER PURCHASING A 2008 BUICK LACROSSE FROM THE LOCAL DEALER, THE DASHBOARD AIR BAG LIGHT CAME ON. DIDN'T THINK MUCH ABOUT IT UNTIL IT HAPPENED SEVERAL MORE TIMES, SO I HEADED TO THE DEALERSHIP FOR HELP. THEY INSTRUCTED ME NOT TO PUT ANYTHING IN THE FRONT PASSENGER SEAT BECAUSE THE CAR WOULD SENSE THE WEIGHT AND THINK THERE IS A PERSON THERE. SO I DIDN'T, BUT I DID NOTICE THE INDICATOR ABOVE THE RADIO THAT SENSES A PERSON IN THE PASSENGER SEAT DIDN'T TURN RED DURING THIS TIME. THEN THE GAME BEGAN. I WOULD PUT MY LUNCH BOX IN THE SEAT ON THE WAY TO WORK, SOMETIMES THE AIR BAG LIGHT WOULD COME ON, SOMETIMES IT WOULDN'T. AND, I FOUND THERE IS A DELAY IN THE SWITCH, WHEN ADDING OR REMOVING THE LUNCH BOX. SOMETIMES AFTER REMOVING THE LUNCH BOX THE AIR BAG LIGHT WOULD STAY ON, OR JUST COME ON WHEN IT WANTED TO. FOUND OUT HOW TO FIX THAT PROBLEM ALSO, ALBEIT TEMPORARILY. TAKE YOUR FINGERS AND FIRMLY PUSH 4-5 TIMES ALONG THE STITCHING IN THE CENTER OF THE SEAT. WILL TAKE A FEW SECONDS AND THE LIGHT MAY, OR MAY NOT, GO OUT. OR, A QUICK STOP TO GRAB A DRINK WILL RESET THE LIGHT. THE PROBLEM IS, FROM WHAT I UNDERSTAND, IF YOU GET IN A CRASH WHILE THE LIGHT IS ON THERE IS A PRETTY GOOD CHANCE YOUR AIRBAGS WILL NOT DEPLOY. AS A MATTER OF FACT, I OWNED A 1994 FORD AEROSTAR VAN WHICH I TOOK TO THE DEALER WHEN THE AIR BAG LIGHT CAME ON. THEY WOULD NOT LET ME DRIVE THE VAN, FOR FEAR THE AIR BAGS WOULD NOT WORK IN A CRASH, AND GAVE ME A LOANER WHILE THEY FIXED THE PROBLEM. I DID NOTICE BUICK HAS SERVICE BULLETINS ON THE AIR BAG PROBLEM, STATING "PROBLEM COULD BE CAUSED BY LOOSE, MISSING, OR BROKEN CONNECTOR POSITION ASSURANCE (CPA) RETAINER. " (SB-08-09-41-002C) CAN'T IMAGINE WHAT WOULD BE THE HOLD-UP IN FIXING THE PROBLEM, JUST HOPING I AM NOT THE FIRST STATISTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626703August 28, 2014
AIR BAGS
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DASH PANEL AIRBAG LIGHT ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD BLINK ON AND OFF, WHILE DRIVING. A DIAGNOSTIC CHECK, REVEALED NOTHING WRONG. *JB UPDATED 09/09/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629074August 28, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, ALL OF A SUDDEN THE HEADLIGHTS WILL TURN OFF LEAVING YOU TRAVELLING ALONG THE HIGHWAY AT 60 TO 75 MPH (DEPENDING ON WHAT TYPE OF HIGHWAY, INTERSTATE OR LIMITED ACCESS ROADWAY YOU ARE ON). THIS LEAVES YOU MOVING WITH NO IDEA WHERE THERE IS A SAFE PLACE TO PULL OVER TO GET OUT OF THE TRAVEL LANES. THIS HAS OCCURRED NUMEROUS TIMES, AND I AM ASKING TO BE REIMBURSED FOR THE EXPENSE OF REPAIRING THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628850August 27, 2014
STEERING
PULLED INTO PARKING LOT AND LOST POWER STEERING. LOTS OF CLUNKING AND GRINDING JUST PRIOR. MECHANIC SAYS POWER STEERING HOSES, RACK AND PINION AND TIE RODS. YET ANOTHER PROBLEM WITH THIS VEHICLE. GM WAS AWARE ENOUGH OF THE PROBLEM THAT THEY PUT A SUPERVISOR ON THE LINE BUT SAID THAT IT IS OUT OF WARRANTY NOW, SO IT'S NOT THEIR PROBLEM. GOING TO TRY TO WORK WITH LOCAL GUYS TO GET OUT OF IT. NOT SINKING ANOTHER PENNY INTO THIS CAR. IF THIS HAD HAPPENED ON THE HIGHWAY, I'D BE DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628520August 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, A SPARK EMITTED FROM THE IGNITION AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. UPDATED 10/23/14*CN THE CONSUMER STATED THE TRACTION CONTROL FAILED DUE TO THE BARRONS AND ARM DAMAGE TO THE FRONT TIRES, THE WATER PUMP FAILED. THE LIFTERS MADE A LOUD KNOCKING NOISE. WATER WOULD ENTER THROUGH THE DRIVER'S SIDE WINDOW SEAL. THE TIRES WERE BE REPLACED. UPDATED 4/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628166August 25, 2014
AIR BAGS, STEERING
LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHICLE UNTIL THIS MONTH AUGUST 2014. NO OTHER CARS WERE INVOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628218August 25, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE IGNITION AND NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,246.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10627870August 24, 2014
ELECTRICAL SYSTEM
I WAS DRIVING TO WORK USING MY NORMAL DRIVING ROUTE IN THE MORNING ABOUT SIX AM . THE CONDITIONS WERE DRY AND CLEAR. THIS ROUTE HAS NO SERIOUS ROAD HAZARDS AND IS APPROXIMATELY 13.5 MILES IN DISTANCE. I ROLLED UP TO A TRAFFIC LIGHT TO MAKE A LEFT TURN. UPON WAITING FOR THE LEFT TURN ARROW TO COME ON THE CAR STOPPED RUNNING. THE ENGINE SHUT DOWN .... NONE OF THE LIGHTS ON THE CAR WOULD WORK AND IT WOULD NOT RESTART. I PUSHED THE CAR MY SELF INTO A GAS STATION ENTRANCE WITH SOME DIFFICULTY I WILL SAY. I AM A BIG PERSON SO IT WAS NOT THAT HARD TO ROLL THIS CAR A FEW FEET. I REMOVED THE KEY AND GOT OUT AND OPENED THE HOOD TO CHECK THE BATTERY CONNECTIONS. THEY WERE CONNECTED AND TIGHT. I SHUT THE HOOD THINKING TO MYSELF WHAT I SHOULD DO? SO I TRIED TO START THE CAR WITH THE AUTOMATIC KEY FOB START SEQUENCE. TO MY SURPRISE IT STARTED!! ALL LIGHTS AND GAUGES WERE WORKING. I PUT THE CAR IN DRIVE TO COMPLETE MY DRIVE TO WORK. I HAD ABOUT 1 MILE TO GO. AS I DROVE AWAY THE HEAD LAMPS SHUT DOWN. ALONG WITH THE TURN SIGNALS AND POSSIBLY THE BRAKE LIGHTS. I ARRIVED AT WORK AND PARKED LEAVING THE CAR RUNNING. I ATTEMPTED TO USE THE SWITCHES TO TURN THE HEAD LIGHTS ON BUT HAD NO SUCCESS . NO LIGHTS AT ALL NO GAUGES AT ALL. LATER THAT DAY I WAS LEAVING WORK AND EVERYTHING OPERATED ON MY DRIVE HOME. SAFE TO SAY I AM A BIT PISSED OFF. I WAS ASSURED THAT THIS CAR WAS NOT PART OF THE RECALL BY MY DEALER O'REILLY BUICK OF NEWTOWN SQUARE PA. WHEN I PURCHASED THIS CAR IT WAS LISTED AS 'GM CERTIFIED USED CAR'. LOOKS LIKE AFTER I AM DONE WITH THIS REPAIR, THIS CAR IS GOING TO BE TRADED IN. ALONG WITH THIS RECALL THERE HAS BEEN A FEW MAJOR ELECTRONIC REPAIRS TO THIS CAR. ALONG WITH REAR ALIGNMENT ISSUES THAT WERE PRESENT WHEN THIS CAR WAS ASSEMBLED. I AM DONE WITH GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627570August 22, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 55 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT SHUT THE ENGINE OFF, RESTARTED THE VEHICLE AND WAS ABLE TO RESUME AS NORMAL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626969August 21, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE ENTIRE INSTRUMENT PANEL FLICKERED. IN ADDITION, THE HOOD OF THE VEHICLE WAS EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627021August 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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