Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10637599September 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636926September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637064September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633492September 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STARTED THE VEHICLE AND STATED THAT THE GEAR LEVER FAILED TO COMPLETELY ENGAGE INTO THE DRIVE POSITION. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER STATED THAT BOTH SHIFTER CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633509September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAITED FOR TWO MONTHS FOR THE RECALL REPAIR BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633547September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633555September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633579September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633617September 16, 2014
STEERING, AIR BAGS
I BROUGHT MY CAR TO MY MECHANIC FOR REGULAR INSPECTION. I HAVE A STRANGE NOISE IN THE STEERING BASE WHEN I TURN THE WHEEL OR APPLY THE BRAKES. HE TOLD ME IT WAS IN THE STEERING COLUMN AND MY AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. I FOUND THAT THERE WAS A RECALL FOR THE BRAKE PEDAL PUSHROD RETAINER AND I WENT TO THE BUICK DEALERSHIP AND THEY TOLD ME THERE WAS NO PROBLEM,YET I HAVE A VEHICLE HISTORY SUMMARY FOR IT. HOW CAN I GET IT FIXED IF THEY DENY IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633112September 15, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633157September 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632397September 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER EXPLAINED THAT THE PART WAS NO LONGER AVAILABLE AND DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631838September 11, 2014
UNKNOWN OR OTHER
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNETHICAL AND UNPROFESSIONAL CUSTOMER SERVICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631836September 11, 2014
ELECTRICAL SYSTEM
2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PARTS ISSUE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632504September 11, 2014
ELECTRICAL SYSTEM, STEERING, EQUIPMENT ADAPTIVE/MOBILITY
2012 BUICK LACROSSE WITH LESS THAN 45K, THE CAR HAS NOT STARTED FOR 3 DAYS AND CAR WILL FINALLY START AFTER THE KEY IS LEFT IN THE IGNITION FOR ABOUT A MINUTE THEN THE INTERIOR LIGHTS AND SCREEN COME ON (APPEARING AS THOUGH THE CAR WAS JUST CHARGED) THE CAR HAS HAD LIMITED STEERING CONTROL THE "POWER STEERING SERVICE SOON" LIGHT APPEARS A LONG WITH ANOTHER WARNING LIGHT THAT SAYS '' ROLL DRIVERS WINDOW UP, THEN DOWN" THE WINDOWS WILL NOT ROLL DOWN NEITHER DO THE LOCKS WORK IN THE CAR.I WAS DRIVING DOWN THE ROAD AND HAD TO PULL OFF TO THE SIDE WHILE ALL THIS WAS TAKING PLACE. I HAVE CONTACTED GM FOR 2 DAYS NOW,A GM REP NAMED "RUPERT" TOOK THE INITIAL CALL AND SAID " DON'T WORRY, IT'S ALL COVERED GM WILL TAKE CARE OF IT" ( THESE CALLS ARE RECORDED.) I MADE IT TO A FRIENDS HOUSE ENOUGH TO GET GM TO CALL ROADSIDE ASSISTANCE AND TAKE MY CAR TO THE DEALER, [XXX] SAID THAT IT WOULD BE BEST TO TAKE MY CAR TO THE DEALER I BOUGHT IT FROM. 22 MILES AWAY. 8:30 AM WAS WHEN THE CALL WAS INITIATED AND A CALL FROM GM ROADSIDE ASSIST WAS MADE TO ME AT 9:30AM WITH A 2H ETA. THE FIRST TOW TRUCK BROKE DOWN AND I HAD TO CALL ROADSIDE ASSISTANCE BACK ONCE THE FIRST TOW TRUCK DID NOT SHOW UP 30 MIN PAST THE GIVEN ETA. FINALLY THE SECOND TOW TRUCK ARRIVES AT 1310 AND TAKES MY CAR TO THE DEALERSHIP. I CALL THE DEALERSHIP TO DISCUSS THE RENTAL CAR PROMISED BY GM, THE DEALERSHIP SAYS THAT GM ONLY COVERS A RENTAL FOR 3 DAYS, BUT IT WILL BE AT THE MINIMUM 7 DAYS BEFORE MY CAR IS EVEN LOOKED AT, SO I HAVE TO PAY OUT OF POCKET FOR A RENTAL CAR FOR 4 DAYS UNTIL MY CAR IS EVEN LOOKED AT, THAT'S NOT INCLUDING THE TIME TO FIX THE PROBLEM IF IT CAN BE FIXED RIGHT AWAY. AFTER SPEAKING TO 6 TIER 2 REPS SPECIALIST AND MANAGERS I HAVE NO ANSWERS WITH A BROKEN CAR, A RENTAL THAT IS HALF THE SIZE AS MY LACROSSE AND I STILL HAVE TO PAY FOR THE RENTAL. LUCKY I DID NOT DIE DRIVING! THIS NEEDS TO BE ADDRESSED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632099September 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE APPROACHING A STOP, THE ENTIRE INSTRUMENT PANEL BECAME INOPERATIVE AND RETURNED TO NORMAL AFTER A FEW MOMENTS. IN ADDITION, THE KEY FOB FAILED TO OPEN ANY OF THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/10/14*CN THE CONSUMER STATED THE HEADLIGHTS WENT OUT 3 TIMES AND DID NOT COMEBACK ON THE FINAL TIME. THEY WERE REPAIRED. THE KEYS WERE NOT REPAIRED. UPDATED 3/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632256September 10, 2014
STRUCTURE:BODY:HOOD
THE HOOD BEGAN TO OPEN WHILE THE CAR WAS BEING DRIVEN. THE CAR HAS BEEN IN THE SHOP 7 TIMES AND GENERAL MOTORS SENT OUT AN ENGINEER TO LOOK AT THE PROBLEM. I THINK G, M, SHOULD HAVE NOTIFIED YOUR AGENCY AFTER THE CAR HAD BEEN IN THE SHOP THAT MANY TIMES. MY MOTHER IS 77 , MY FATHER IS 83 ( US ARMY RE-TIRED E-9 ) AND I AM LOOKING FOR HELP FROM YOUR AGENCY ON THEIR BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631842September 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT DID NOT RECEIVE A SECOND RECALL NOTICE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631503September 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631063September 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse