Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10643096October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643152October 7, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS RECHARGED AND LATER REPLACED. IN ADDITION, THE CONTACT STATED THAT WHEN APPROACHING TRAFFIC THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL DISPLAYED SEVERAL WARNING MESSAGES BEFORE THE VEHICLE RESTARTED BUT THE FAILURE OCCURRED TWICE. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,178. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643213October 7, 2014
ELECTRICAL SYSTEM, SEAT BELTS, POWER TRAIN, SUSPENSION, SERVICE BRAKES, EXTERIOR LIGHTING
PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND SPUN 2.5 TIMES IN A CIRCLE IN APP. 12" OF MUD BEFORE IT STOPPED, AND HAD TO BE TOWED OUT. PRESENTLY, THE ABS SERVICE LIGHTS REMAIN ON, THE CLOCK AND RADIO LIGHTS ARE OUT, THE CD PLAYER DOES NOT FUNCTION AT ALL, THE SEAT BELT LIGHT MAY COME ON IN TRANSIT UNPROVOKED, GOING ON AND OFF FOR THE DURATION OF THE TRIP. IF CRUISE CONTROL IS NOT TURNED OFF WHEN PARKED THE GAS NEEDLE DROPS AS IF THERE IS A LEAK. IF THERE ARE NO OTHER RECALLS ON THIS CAR, THERE SHOULD BE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641591October 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641598October 6, 2014
ENGINE, STEERING, SERVICE BRAKES
I WAS TRAVELING AT 35 MPH WHEN THE VEHICLE JUST STOPPED RUNNING. I HAD ALL I COULD DO TO GET THE VEHICLE STOPPED AND OFF THE ROAD BECAUSE NEITHER THE BRAKES OR POWER STEERING WOULD WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641730October 6, 2014
SERVICE BRAKES, SUSPENSION
WENT TO GET MY CAR SERVICED BECAUSE I KEPT HEARING A WHIRRING NOISE DURING ACCELERATION IN THE REAR OF MY VEHICLE. BOTH REAR HUB ASSEMBLIES WENT, ABSOLUTELY RIDICULOUS EXPENSE FOR A 2010 BUICK LACROSSE AT THE "STEALERSHIP" FOR $850.00, WOW!! CRAZY BECAUSE MY FRIEND HAS THE SAME EXACT CAR AND HAS THE SAME EXACT ISSUE. SHOULDN'T THIS BE ON RECALL ALREADY?? WOULD LIKE A RESPONSE.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641713October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641771October 6, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT PASSENGER SUFFERED A BROKEN NOSE AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10641776October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641857October 6, 2014
EXTERIOR LIGHTING
I WAS DRIVING ON INTERSTATE AT NIGHT 65 MPH AND MY HEADLIGHTS AUTOMATICALLY WENT OFF. THEY WOULD NOT COME BACK ON. I DROVE WITH HIGH BEAMS UNTIL I COULD GET OFF AN EXIT. SAT THERE AND TRIED TO GET THEM ON...NO LUCK. FINALLY THEY CAME BACK ON AND 15 MINUTES LATER THEY WENT OFF AGAIN. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON FOR 35 MINUTES. TOOK IT IN TO GM CERTIFIED SERVICE DEPT. AND THEY SAID THERE WAS NOTHING WRONG WITH THE LOW BEAMS. DRIVING HOME FROM SERVICE DEPT, THEY WENT OUT AGAIN !!!!!! WHAT IS THE PROBLEM WITH THIS?. VERY VERY DANGEROUS AND CANNOT DRIVE MY CAR BECAUSE I AM NOT SURE WHEN THE LIGHTS WILL GO OUT....THUNDERSTORMS, NIGHT TIME, SNOW, ETC....I NEED MY LOW BEAM LIGHTS !!!! I AM CALLING THE SERVICE DEPT. AGAIN TOMORROW AND DEMANDING THEY FIX THIS PROBLEM BEFORE I HAVE A SERIOUS ACCIDENT !!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641520October 5, 2014
STRUCTURE:BODY:DOOR
BOTH OUTSIDE DOOR HANDLES ON LEFT DRIVER SIDE AND BACK PASSENGER SIDE HAVE FALLEN APART WHEN OPENED. EACH OCCURRENCES HAS HAPPENED AT DIFFERENT TIMES. ABOUT A YEAR APART. MY CONCERN IS WHAT IF THERE WAS AN ACCIDENT WITH CHILDREN IN THE BACK SEAT AND I WAS UNABLE TO OPEN THE DOOR. SAME WITH THE DRIVER SIDE. I HAVE BEEN DRIVING 65 YEARS AND NEVER HAD DOOR HANDLES FALL APART. (MORE CHEAP QUALITY WE PAY FOR). THIS CAN'T BE HAPPENING TO JUST ME!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641380October 4, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY A DELPHI GN10123 (FROM MY INTERNET RESEARCH; I COULD BE WRONG). HAD THIS HAPPENED ON A HIGH-SPEED ROAD, THE RESULTS COULD HAVE BEEN DISASTROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641285October 3, 2014
STEERING, ENGINE, ELECTRICAL SYSTEM
VEHICLE WAS EXCESSIVELY ROUGH IN TRANSITION BETWEEN HYBRID AND ENGINE POWER AND WOULD JERK AS IF SOMEONE HAD PLACED THE VEHICLE INTO PARK WHILE MOVING. VEHICLE LOST ELECTRICAL POWER TO AC, RADIO AND OTHER ACCESSORIES. VEHICLE SHUTOFF AND HAD TO BE STOPPED AND PLACED INTO PARK BEFORE IT WOULD RESTART. VEHICLE LOST POWER STEERING AND THE STEERING WOULD STAY LOCKED IN POSITION UNTIL THE VEHICLE ROLLED ABOUT 10-15 FEET OR UNTIL THE VEHICLE TRANSITIONED TO ENGINE POWER. THESE CONDITION REPEATED MULTIPLE TIMES IN A TWO DAY SPAN, THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE. THE DEALER REPLACED A SOLENOID AND AN ENGINE MOUNT STATING THEY HAD EXCESSIVE WEAR. THE VEHICLE NOW STAYS RUNNING, BUT I CONTINUE TO HAVE ISSUES WITH THE ROUGH TRANSITION BETWEEN MODES. MY CONCERN IS THAT THIS IS THE ROOT CAUSE OF THE EXCESSIVE WEAR ON THE OTHER PARTS AND THAT THE VEHICLE SHUTDOWN AND STEERING LOSS WILL OCCUR AGAIN. IF IT DOES, THE DAMAGE TO PROPERTY, INJURY, OR LOSS OF LIFE COULD EASILY OCCUR GIVEN THE LACK OF DRIVABILITY AND LOSS OF CONTROL OF THE VEHICLE WHEN THE CONDITION OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640796October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/14/2014 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 04/29/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640478October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640567October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640131September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT A EXPECTED PART AVAILABILITY DATE WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640143September 30, 2014
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND AS THE TRACTION CONTROL AND THE ABS WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS AND TRACTION CONTROL FAILED. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640190September 30, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIM LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640222September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUCK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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