BMW X1 Complaints

853 consumer complaints on file.

#11691848October 7, 2025
SERVICE BRAKES
Every time I get in the vehicle or turn the vehicle off I get a message "Secure vehicle against rolling contact service specialist". Even if I press the emergency brake it still continues, this appears to be a known problem with the BMW X1 and not sure if it will cause my car to roll away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690304September 29, 2025
POWER TRAIN
I believe there is a class action lawsuit for timing chains and oil pumps on BMW years 2012-2015 with N20/N26 engines. My vehicle is an exact match for this recall but it dos not show for BMW or even on your website. How do I proceed with this matter since it is something that I should not have to pay for. Can you please advise further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690429September 29, 2025
ENGINE
The timing chain jumped, shredding the plastic teeth which ended up in oil pump causing complete engine shut down. The certified mechanic says this is a known design flaw in the N20 engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689892September 26, 2025
ELECTRICAL SYSTEM, ENGINE
Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unresolved recalls. I have already spent over $2,000 replacing the coolant pump and now face a $5,000 repair quote and potential off-site garage fees. Description of the issue: Dealer failed to complete DME recall Coolant pump recall shows as incomplete Vehicle moved off-site without your consent Customer Relations unhelpful and rude Financial impacts ($2k coolant pump repair in December, $5k quote, off-site fees) Requests: 1. Confirm in writing which recalls are open and applicable to my VIN. 2. Properly complete the DME recall (#20E-A01) at no cost, including any module replacement. 3. Ensure NHTSA reporting for #24V-608 is accurate. 4. BMW must restore my vehicle to proper operational standards. 5. Reimburse reasonable costs caused by the dealer’s mishandling, including garage fees and prior repair costs. 6. Provide a case number and timeline for all actions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688188September 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX] we were headed to Myrtle Beach, a warning lite came on the dash to go straight to the dealer. Later when we got home, my wife called the dealer and set up an appointment. At that time the service department said that BMW didn't have a solution to the problem and told us to wait until we received a text or call to have the X1 BMW serviced. We got a letter in August that the remedy is available and carried it to the dealer. The service department then told us that the part was not there for our car and it was in transit. Also the part had to be paired to our vin number, so they put us back on the road for another week of maybe nothing will happen. We tried to get a loaner, because we been long bought the car. Finally on September 12th we carried the car in to be serviced for the recall, at which time we demanded a loaner to drive and received one, same as our car a year newer.The point I am getting to, is that BMW "Safety Is Important To Us" don't mean anything because they let us drive for almost a year with a Brake Recall endangering our lives. The service we got was befitting the company of BMW. Very unhappy customers [XXX] and [XXX] , You should have some type of gift or gift card for all that we went through to get our new X1 BMW repaired at our cost of time and worry. NOT HAPPY!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688060September 18, 2025
POWER TRAIN
The contact owns a 2025 BMW 1X. The contact stated while at an ATM, the vehicle was shifted into drive(D), but the vehicle unintendedly shifted into park(P) and failed to move. There were no warning lights illuminated. The contact stated that the failure had occurred in an enclosed area. The contact was unable to exit the vehicle. The contact continued to restart the vehicle. The Police was contacted for assistance. The vehicle was released approximately 10 minutes later. While exiting the vehicle, the alarm engaged. The local dealer was contacted, and an unknown diagnosis was provided. The vehicle was not repaired. The dealer tested a BMW X2 where the failure was duplicated. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,300. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687268September 15, 2025
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, AIR BAGS
The brakes have been replaced also rotors now I am removing pads again in the front less the 6 month noise. The whole radiator system was replaced and I had to remove the new expansion tank again along with 2 holes air bag light came on but went out so did the brakes light I do not there's no ground to this vehicle what so ever there also electric issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686617September 11, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact stated while driving approximately 50 MPH, the vehicle lost automotive power with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed and left at the residence. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686592September 11, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no part available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686512September 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I’ve had entertainment issues. This morning I was driving on a 65 MPH highway when the LED screens on the dashboard went completely black, including the driver side with the speedometer. After approximately 10 seconds the driver’s side came back on, but all of them are warning lights were illuminated. At the same time the LED screen with the entertainment system performed a restart which took approximately 20 to 30 seconds. The car is only two months old and I’ve had numerous problems. I was able to take a photo. In the photo, the driver side is back on but you can see all of the warning lights are lit up and not all information is provided on the screen. The speedometer in the picture says I’m going 39 miles an hour, but that is not true. I was going at least 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685845September 9, 2025
ENGINE, SUSPENSION
A recall was issued for similar vehicles (X1) but ended with the 2018 model year (Recall 24V-608). This issue continues to be present in the 2019 model year. The thermostats in subsequent year models continue to leak, presenting a hazard. An engine warning lamp triggered an inspection at BMW Honolulu which identified the thermostat leak issue requiring “immediate attention.” In addition, BMW engine mounts in the same model year vehicle have failed in less than 6 years of operation which could present a significant operational hazard. This issue was identified at the same time as the thermostat issue referenced previously. A similar dealer recommendation of “immediate attention,” suggests the severity of the issue. This vehicle has been properly serviced at BMW Honolulu since it was purchased as a certified pre-owned vehicle from BMW Honolulu on October 22, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684977September 4, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2014 BMW X1. The contact stated that coolant was leaking from the vehicle with the engine light illuminated. There was smoke coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to an unknown local dealer, and the contact was informed that parts were not available. The vehicle was taken to an independent mechanic who replaced the brake pads. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682458August 22, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that there was a whistling sound coming from the vehicle while driving. Additionally, there was an abnormal burning odor coming from the vehicle. The “Service Soon” message was displayed. The service and oil messages were displayed on the information screen. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed that parts were not yet available. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682527August 22, 2025
ELECTRICAL SYSTEM, ENGINE
Current owner of a 2015 BMW X1 bought in Feb 2025. Was informed by the car dealer at that time there is currently an unresolved important safety recall campaign for NHTSA Recall Number 24V608000 - "Water Pump Connector May Short Circuit" opened back in August 2024. I reached out to the local BMW dealer for a status update if the remedy was available and they indicated a remedy is still not available. They had me contact BMW Customer Relations for a better status update. BMW Customer Relations indicated the remedy is still not available for this recall and no ETA. They only told me to keep checking back with my BMW dealer -- which I have done numerous times over several weeks. This recall has been out since August 2024 and it is well beyond a reasonable amount of time for a remedy to this recall. This is an urgent enough issue that needs to be resolved now to avoid any fire risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681438August 18, 2025
ELECTRICAL SYSTEM
There is an outstanding recall concerning coolant pump fire hazard. It has been more than a year since I got a recall notice. When I contacted a local BMW dealer, they said there is no remedy available YET. This is an urgent issue the manufacture must fix it soon. The wait has been too long!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681098August 16, 2025
SUSPENSION, POWER TRAIN
My car suddenly displayed a drivetrain malfunction error, and I cannot identify the reason because the car was driving normally in a residential area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680778August 14, 2025
ENGINE
PRESSURE TESTED COOLING SYSTEM, FOUND OIL FILTER HOUSING TO BE LEAKING COOLANT, REPLACE OIL FILTER HOUSING WITH BOTH SETS OF GASKETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680779August 14, 2025
ENGINE
Engine motor mounts failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679029August 7, 2025
ENGINE, ELECTRICAL SYSTEM
On Sunday, [XXX] while driving the 2015 BMW X1 on [XXX] , the car overheated. The vehicle was brought to the side of the road, stopped turned off and towed to BMW of Warwick, Rhode Island. On Monday, August 4, 2025, at my home residence I received a recall notice from BWM indicating that there was a recall for the water pump control module and/or water pump. Water could get to the area and cause a short or fault into a fire. It was determined that the vehicle's water pump failed by the dealership and that the module was not the cause. This is way too coincidental. The dealership and/or BMW refused to replace the pump under warranty and only installed a shield over the unit. It is my contention that the module was exposed to moisture for over 10 years such that the electrical pump suffered premature wear and tear. The parts match the recall description. I am seeking reimbursement of $955.44 for the cost of replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678424August 5, 2025
SERVICE BRAKES
STILL NO AVAILABLE REMEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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