BMW X1 Complaints

853 consumer complaints on file.

#11500582January 7, 2023
UNKNOWN OR OTHER
I parked my car in the garage and secured everything and when I turned the ignition off and cluster message appeared "secure vehicle against rolling". The car is parked on a level surface and parking brake engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500546January 6, 2023
POWER TRAIN
When parking or starting the car a warning message is issued indicate that I should secure the vehicle against rolling and the transmission is flagged as the problem. I did some research online and found out this is a very common problem with the BMW X1. A small spring breaks in the shifter linkage. https://f48.bimmerpost.com/forums/showthread.php?t=1840937. BMW is charging upwards of $3000 to make the repair even though it is a known common defect in the car. This should be covered by a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499382December 29, 2022
UNKNOWN OR OTHER
Hello, my car keeps posting a message "Stop Your Car from Rolling" and I've learned that it's a simple spring that probably needs to be repaired. However, in order to repair a $3.00 spring, the dealer is trying to charge upwards of $3,000 to replace it. I really think this should be a recall for such a simple fix that should not be needed at all. The message appears every time I put the vehicle into PARK and will not stop. I'm always afraid my car will roll away if parked at an incline and I'm afraid the drive the car any longer. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499215December 28, 2022
FUEL/PROPULSION SYSTEM
My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498928December 27, 2022
SERVICE BRAKES, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
A warning light appears: "Secure Vehicle Against Rolling Error". I went online to see what the issue was and found that there were numerous vehicles owners with the same exact problem. It appears that a component in the gear selector has failed to properly detect the gear selector position, specifically when it is in park. Even though the gear selector is in park and the parking brake is applied as indicated by lights and physically attempting to move the vehicle, there is a warning message to secure a vehicle with parking brake to prevent it from rolling. This creates a safety hazard because the gear selector can be shifted into Drive without having your foot on the brake. Note that a very large number of BMW owners have complained about this problem on social media and in the BMW message forum. This is clearly a wide-scale problem that stems from a faulty design, and it creates a potential safety hazard. As such, BMW should be forced to do a formal recall to correct this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498473December 21, 2022
UNKNOWN OR OTHER
During the parking of my BMW X1, when I put the gearbox shifter in the P position and turn off the engine I receive the following error message: "Secure Vehicle with Parking brake, have problem checked by service partner." This happens each time and also when the vehicle is parked on level ground. The error will remain even when the parking brake is applied. BMW Error Computer code is "420106" - Shiftlock Solenoid. Selector Lever wrongly not locked in P.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497909December 18, 2022
AIR BAGS
At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11497868December 17, 2022
UNKNOWN OR OTHER
Error: Secure Vehicle Against Rolling. This just appeared on my dash 12/16/2022 while it was in park mode. I’ve done some research and found it’s just a small spring in the shifter that costs about $10. To get spring replaced at the dealer will cost about $3,000! This appears to be a problem with the BMW X1s. My vehicle has not been in an accident and I’ve always maintained it since ownership in 2017. BMW should be doing recalls on something of this nature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497884December 17, 2022
UNKNOWN OR OTHER
I took my car to the dealer after I started to get an error message saying that I needed to put the parking brake on to prevent rolling. It was very stressful driving the car while this error message was in place. When I took it took the dealer, I was charged $200 for a diagnostic and was told there's nothing operationally wrong with the car but the sensor can't tell that the car is in park and is giving me this error message. I was quoted over $2,500 to fix this--replacing the entire gear shift assembly apparently because there is a broken spring somewhere in the system. This absolutely should be a recall issue. It's ridiculous that owners should be required to spend so much money to get this fixed just to get peace of mind and feel assured that the vehicle we're driving is safe. I have gotten all required and suggested maintenance religiously and promptly, but this one is a tough pill to swallow. BMW should do the right thing and recall vehicles to correct this. If they're not willing to do this voluntarily, they should be forced to do so. Thank you very much for looking into this. My car is available for inspection and I'm happy to provide photos or anything else you may need.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497350December 13, 2022
UNKNOWN OR OTHER
there's an error appearing in the main screen stating "Secure Vehicle Against Rolling"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496984December 12, 2022
UNKNOWN OR OTHER
Whiles driving on the highway, the car shifted to neutral. I pulled over to the shoulder and tried to start the car, but it won't start. I had to have it towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496810December 9, 2022
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Warning message appears on dash every time you stop and start car - Secure Vehicle from Rolling, Dealer saying no active recall on it. But there should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496607December 8, 2022
ENGINE
The contact owns a 2013 BMW X1. The contact stated that the vehicle was previously taken to an independent mechanic, who diagnosed that there was knocking in the engine and the timing chain needed to be replaced. The vehicle was then taken to the dealer, where it was diagnosed that the temperature gauge was faulty and needed to be replaced. No repairs were performed. The contact stated that after the vehicle was diagnosed by an independent mechanic and the dealer, the engine seized while driving, causing the vehicle to lose motive power. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495931December 3, 2022
UNKNOWN OR OTHER
On November 18, 2022, around 9:45 a.m. on Rt. 462 in South Carolina. I was driving my 2021 BMW X1 when “boom.” I thought I’d been shot at with a shotgun. I nearly lost control of the car. As it turns out, by sunroof exploded. (See attached photo). My BMW dealer is covering it under warranty, but I thought I should let NHTSA know. It has been replaced, so inspection is not an option. There were no symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495584December 1, 2022
AIR BAGS
Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11492367November 5, 2022
STRUCTURE:BODY
Right passenger door will not open from the inside using the door handle about 1 out of 10 times. This seems to be a common problem on many other BMW vehicles as noted here: https://f30.bimmerpost.com/forums/showthread.php?t=1217271. The door will still open from the outside or using the interior door unlock button that operates an actuator to unlock the door, but in a emergency situation where battery power may not be available, there is a 1 in 10 chance the door will not open using the handle. I feel this is a severe safety issue and should be fixed by BMW free of charge by way of a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492339November 4, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Warning message: "Secure vehicle with parking brake when stationary". Extremely common issue with various BMW's including Mini Cooper vehicles. Error code reads "420106". Vehicle's computer can't read/tell if parking brake is engaged or not while parked. This is a safety hazard that is often quoted as several thousand dollars in repair costs by BMW dealers. A faulty gear box is at play and should be recalled by BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492346November 4, 2022
SERVICE BRAKES
On 7/1/22, my Vehicle Alert came on advising that the front brake pads need replacement and to schedule an appointment within 1,000 miles. I called the same day to schedule an appointment with my local dealer. However, the next available date was on 7/13/22. I specifically requested an earlier date, but that was the only available slot they had. I brought my vehicle in on 7/13/22 (alert now says schedule an appointment within 800 miles so i had driven 200 miles) and was given an estimate to replace the front brake pads. On the same day, i get a call from the dealer service advisor that the front rotors also needs replacement as they were damaged due to continued driving with worn down brake pads. They also advised the engine mount was cracked and leaking. My safety concern is that the alert should have came on sooner as I called to schedule an appointment the same day the alert came on but the only available time for almost two weeks later. There should have been a more urgent alert (i.e. replace within 50 miles) as I would have then made separate arrangements immediately. Alternatively, the alert should come on much earlier in the brake pads' wear detection. Instead, I was unknowingly driving my vehicle with dangerously damaged rotors due to the false sense of safety as the alert said schedule appointment within the next 1000 miles and I had only driven 200 miles. This put not only my safety at risk but others on the road as well should my brakes have failed. A crash would have been more dangerous in light of the cracked engine mount and leak. I understand brakes are wear and tear and customer pay but i feel that the alert system design and logic needs to be looked at as non-savvy drivers rely on them to make appointments accordingly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492164November 3, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
This car has had fuel leaking since the moment I drove it off the lot. I messaged the dealer, and received no response. Living in Arizona without a working AC in the car is also quite a nightmare. At the moment the smell of gasoline is extremely intense and I feel worry about my baby riding in a car. It would be great if, BMW came forward, to do what’s correct, and fix the car’s issues, as it is constantly breaking down from one thing or the other. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490924October 26, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
2018 BMW X1. CONSUMER WRITES IN REGARD TO DEFECTIVE REPAIR OF A SAFETY RECALL PERFORMED ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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