BMW 325Ci Complaints
247 consumer complaints on file.
- #10722164May 29, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER FAILED TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN UPDATED 9/23/15 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10716771May 15, 2015AIR BAGS
I RECEIVED 2 NOTICES BY MAIL TO CONTACT THE BMW DEALER TO REPLACE THE PASSENGER-SIDE AIR BAG AND WAS TOLD, DON'T CALL US WE'LL CALLYOU. THAT WAS 6 MONTHS AGO AND I HAVE NOT HEARD FROM THE LOCAL BMW DEALER, "FIELD'S BMW." THREE MONTHS AGO I CALLED AGAIN AND THEY SAID THEY ARE ON BACK ORDER. I CAN'T TAKE A PASSENGER WITH ME AND FLORIDAIS SUPPOSED TO HAVE PRIORITY FOR REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714341May 4, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714218May 3, 2015AIR BAGS, SEAT BELTS, SEATS
WHEN THE VEHICLE IS DRIVEN OVER A BUMP, THE WIRING HARNESS BELOW THE PASSENGER OR DRIVER SEAT MAY BECOME LOOSE, CAUSING A HIGH RESISTANCE IN THE SRS SYSTEM AND CAUSING THE SRS ERROR LIGHT TO ILLUMINATE AND AN ERROR CODE TO BE SAVED, THE SYSTEM MAY BECOME INACTIVE, AND IN THE EVENT OF A CRASH, THE SRS SYSTEM MAY NOT FUNCTION, AND MAY LEAD TO INJURY OR DEATH WHICH COULD HAVE BEEN AVOIDED HAD THE CONNECTORS NOT COME LOOSE AND DEACTIVATED THE SRS SYSTEM. THIS HAS BEEN OBSERVED ON NUMEROUS E46'S OF VARIOUS YEARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712604April 24, 2015AIR BAGS
IN SEPTEMBER 2014, I RECEIVED AN IMPORTANT SAFETY RECALL FROM BMW USA. [RECALL CAMPAIGN NO. 14V-428: FRONT PASSENGER AIR BAG]. ACCORDING TO THE NOTICE, THE AIR BAG SUPPLIER ADVISED BMW THAT IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONT PASSENGER AIR BAG, EXCESSIVE INTERNAL PRESSURE COULD CAUSE RUPTURING OF THE AIR BAG INFLATOR, RESULTING IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING THE FRONT PASSENGER OR OTHER PASSENGERS. UNBELIEVABLY, BMW STATED IT DID NOT HAVE THE PARTS TO FIX IT. HOWEVER, I WOULD BE NOTIFIED "AS SOON AS PARTS BECOME AVAILABLE." AFTER HEARING NOTHING FROM BMW, IN FEBRUARY 2015 I CONTACTED MY DEALER, SAN DIEGO BMW, WHO SAID I NEEDED TO BE ON A LIST SO THEY COULD CALL WHEN PARTS BECAME AVAILABLE. I GAVE THE INFORMATION AND AGAIN WAITED. IT IS NOW APRIL 24, 2015. I HAVE HEARD NOTHING MORE FROM BMW AND SAN DIEGO BMW. I WROTE TO BMW AT THE EMAIL ADDRESS PROVIDED LAST MONTH AND OF COURSE, GOT NO RESPONSE. THIS IS A SAFETY ISSUE THAT SHOULD NOT INVOLVE 8 MONTHS OF WAITING. RECENTLY, MY MOTHER IN LAW DIED FROM JUST THIS SITUATION [NOT INVOLVED IN THIS RECALL]. I FIND IT HARD TO BELIEVE THAT A CAR COMPANY CAN BE REQUIRED TO RECALL A CAR FOR A SAFETY ITEM AND THEN DO NOTHING ABOUT IT. PLEASE ADVISE ME AS TO WHAT CAN BE DONE TO GET THIS FIXED IN A TIMELY MANNER. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712452April 23, 2015LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DOORS FAILED TO UNLOCK ON A FEW DIFFERENT OCCASIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712218April 22, 2015AIR BAGS
HELLO, I RECEIVED A PASSENGER AIR BAG RECALL NOTICE BACK IN SEPTEMBER 2014 FOR MY BMW 325 CI YEAR 2003 AND HAVE TRIED TO SCHEDULE A SERVICE CALL WITH TWO BMW DEALERSHIPS IN NJ (BLOOMFIELD AND JMK IN SPRINGFIELD) SINCE THIS DATE. BOTH DEALERSHIPS KEEP TELLING ME THERE IS A BACK ORDER ON THE PARTS AND STATE THAT THEY HAVE PLACED MY NAME ON A WAITING LIST. EVERY TIME I CALL THEM (IT IS APRIL 2015 NOW) I GET THE SAME STORY AND IT IS VERY FRUSTRATING. I AM AFRAID TO LET ANYONE SIT IN THE PASSENGER SIDE OF MY VEHICLE AND FEEL THAT THIS IS A VERY UNREASONABLE PERIOD OF TIME TO HAVE SOMEONE WAIT FOR SUCH A DANGEROUS SAFETY ISSUE. I KINDLY REQUEST YOUR ASSISTANCE IN GETTING MY VEHICLE'S AIR BAG REPLACED. THANK YOU VERY MUCH FOR YOUR ASSISTANCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704779April 9, 2015AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/19/15*BF UPDATED 7/6/2015*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694623March 16, 2015AIR BAGS
TL* THE CONTACT OWNS A 2001 BMW 325CI. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED, BUT THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691309March 1, 2015AIR BAGS
WAS NOTIFIED ABOUT RECALL FOR MY CAR. WHEN I CALLED I WAS TOLD THERE WERE NO PART TO SERVICE MY PROBLEM AND ADDED TO WAITING LIST. I AM STILL BEING TOLD THEY DO NOT HAVE THE PARTS TO SERVICE RECALL AND IT HAS BEEN ALMOST 3 MONTHS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691059February 27, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V172000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690851February 26, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10684230February 19, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683264February 13, 2015AIR BAGS
I FOUND OUT THAT THE AIR BAGS IN MY CAR WERE RECALLED IN OCTOBER AND CONTACTED BMW OF SARASOTA TO SCHEDULE THE REPAIR, THEY SAID THEY WOULD HAVE THE PARTS IN A COUPLE OF WEEKS. IN NOVEMBER I RECEIVED THE OFFICIAL RECALL LETTER FROM BMW USA AND AGAIN CALLED BMW OF SARASOTA TO FIND OUT WHEN THEY WERE GOING TO FIX THE CAR. THEY SAID MY NAME WAS ON A LIST AND THEY WOULD CALL ME WHEN THEY HAD THE PARTS. IT BEEN FOUR MONTHS AND I STILL HAVE NOT HEARD FORM THE BMW DEALERSHIP ABOUT REPLACING THE AIRBAGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681919February 7, 2015ENGINE
VEHICLE LEAKS LARGE AMOUNTS OIL FROM VALVE GASKET COVER AND OIL FILTER HOUSING COMPARTMENT. I BELIEVE THE ENGINE BLOCK MUST HAVE LOOSE BOLTS WHICH IS CAUSING THE OIL TO LEAK AND FURTHER CAUSE A HAZARD IN A POSSIBLE ENGINE FIRE DUE TO THIS ASSEMBLY OF THE ENGINE. I AM ASSUMING BMW IS WELL AWARE OF THIS ISSUE AND BELIEVE A RECALL SHOULD BE AVAILABLE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681076February 4, 2015AIR BAGS
DRIVING TO WORK THIS MORNING, THE PASSENGER AIRBAG ABOVE THE DOOR ERUPTED. MY VEHICLE WAS NOT HIT BY ANYTHING. I HAVE NO DAMAGE TO THE OUTSIDE AT ALL. I NEED TO KNOW HOW THIS AIRBAG RECALL AFFECTS ME, BECAUSE IT TALKS ABOUT IN THE EVENT OF A CRASH...AND I WASN'T IN A WRECK OF ANY SORT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680805February 3, 2015AIR BAGS
TL*THE CONTACT OWNS A 2001 BMW 325CI. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V428000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678933January 26, 2015STRUCTURE:BODY
WHEN INSIDE, ALL DOORS OF THE VEHICLE WOULD NOT OPEN WITH EITHER THE HANDLES, THE INTERNAL LOCK/UNLOCK BUTTON, OR THE UNLOCKING MECHANISM ON THE KEY FOB. STOPPING AND STARTING THE VEHICLE AND MOVING IT A FEW YARDS STOPPED THE PROBLEM. THIS HAPPENED A SECOND TIME AND THE BMW DEALER DIAGNOSED IT AS A FAULTY CONTROL MODULE. THEY DID NOT CONSIDER THIS A SAFETY HAZARD DESPITE THE FACT THAT IT WOULD PREVENT EXITING THE CAR IN CASE OF EMERGENCY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678780January 25, 2015AIR BAGS
I HAD AN APPOINTMENT TO HAVE MY PASSENGER AIR BAG REPLACED, AS PER THE RECALL, ON NOVEMBER 28, 2014. I GET THERE AT MY SCHEDULED TIME AND WAS TOLD THEY RAN OUT OF AIR BAGS AND IT COULDN'T BE REPLACED. I WAS TOLD THAT 18,000 AIR BAGS HAVE BEEN ORDERED. I REQUESTED TO BE PUT BACK ON THE LIST AND HAVEN'T HEARD NOTHING. I WOULD LIKE THE AIR BAG REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676618January 20, 2015AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW 325CI. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V348000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2014. THE VEHICLE WAS SERVICED UNDER THE RECALL REMEDY BUT AFTER THE REPAIRS, THE MIDDLE SECTION OF THE STEERING WHEEL THAT HOUSES THE AIR BAG WAS BULGING AND PROTRUDING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE ISSUE WAS RESOLVED. UPDATED 03/17/15*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0