BMW 325Ci Complaints

247 consumer complaints on file.

#11757767August 18, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
The contact owns a 2002 BMW 325CI. The contact received notifications of NHTSA Campaign Numbers: 15V318000 (Air Bags) and 13V172000 (Air Bags). The vehicle was taken to the dealer where the recall repairs were completed. The vehicle was retrieved from the dealer. The contact stated that upon retrieving the vehicle from the dealer, the contact's husband stated that while starting the vehicle, the instrument cluster failed to power on, and the air bag warning light was illuminated. The dealer was made aware of the failure. The contact was informed that the instrument cluster was not working when the vehicle was brought to the dealer. The contact was informed that the instrument cluster needed to be replaced. The contact was informed that the parts were ordered. The vehicle was being repaired. In addition, the contact was not informed if the repair was covered by the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the issue was between the contact and the dealer. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714560January 30, 2026
AIR BAGS
I brought my 325ci into BMW Buena Park to have an airbag recall completed. There were no issues prior to dropping the car off at dealership but when the car was returned the airbag system light was on and was filled with error codes. I returned the car to the dealer and they cleared the codes but on my way home the dash light returned and faults were present after taking to 2 independent specialists. I returned to the dealer and spoke to service manager who said they would review and let me know their findings. They never responded and left me with a car that is now unsafe to drive. I believe this is the result of poor workmanship in addressing an NHTSA recall and has turned a potential safety concern into a real one. I have contacted BMW USA about this as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660613May 13, 2025
ELECTRICAL SYSTEM
Internal Adaptive bi-xenon headlight wiring insulation flaking off exposing bare wire, thus causing headlight to fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655866April 21, 2025
EXTERIOR LIGHTING
The contact owns a 2004 BMW 325 CI. The contact stated that while driving at an undisclosed speed, the driver's side rear turn signal light became inoperable while attempting to make a turn. There was no warning light illuminated. The contact stated that the rear turn signal light failed to function properly. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear tail lamp functions had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638973January 27, 2025
ELECTRICAL SYSTEM
Dash started smoking as soon as I turned rhe lights on, I exited the freeway and pulled into a neighborhood, parked on a corner turn the engine off and disconnected the battery, the smoke continued, within second the fire started, I poured 4 bottles of water with no luck, before I could ask the homes residents to hand me the garden hose, the fire spread, the sprayed and it just kept coming back, fire dept, cut the dash with an are and sprayed it, finally it was out
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11603944July 23, 2024
EXTERIOR LIGHTING
The headlights in my car both went out because of this wiring issue. The wiring insulation inside the headlight is very prone to cracking and subsequently breaking which causes the headlight to not function. I have repaired this issue myself on both headlights for almost every wire going into the igniter. No headlights is a major safety issue at night, and due to the cracking along all of the wiring, it could go out at any time again. I had this issue looked at by the dealership and they tried to sell me new bulbs instead. In the picture you can see the 3 repaired wires already and the 4th needed repair, the black wire, got severed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532696July 17, 2023
FUEL/PROPULSION SYSTEM
Fuel tank bracket on the Passenger side sheared off causing the strap supporting the tank to fall off and hit the ground resulting in sparking from the free end. Safety risk to occupants due to fuel tank hanging close to ground and sparking in close proximity. I inspected and determined car is unsafe to drive. No replacement parts available for repair as brackets are spot weld at manufacturer. Several bmw car owners have experienced the same issue on the same side and some have performed risky self fabricated solutions. This is a fire concern and a flawed BMW design that needs proper correction before fatalities occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522187May 16, 2023
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I took my vehicle to a BMW authorized service dealer for the repair of the "AirBag Recall" notice I received in the mail. The dealer did the recall repair and about a week later the light came back on and has remained on. After that happened my electric started acting up and also I was not able to get my convertible roof to go up or down ever again. I politely contacted the dealership, (and not wanting to bad mouth them) it apparently fell on deaf ears followed by what I felt was an accusation and insult on my ignorance of being an older woman and that it was impossible,that maybe I did something to it. I didn't want to issue a complaint because they ARE a reputable operation plus I'm retired, on limited income and didn't know how to get this resolved. I welcome any help you may want to offer or any direction in regards to this. Thank you in advance for taking time to read this, as I may be way of base by submitting this here. Ps. The convertible top worked perfect as well as my electrical prior to bringing in my vehicle for the recall, to be clear, it was that same afternoon/early eve. when I left the dealership that my electrical and dash lights went crazy and I couldn't use my convertible roof anymore. The airbag light came on about a week later and has stayed on ever since, for about 5 or 6 years now and still hasn't gone off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507197February 14, 2023
EXTERIOR LIGHTING
RT REAR BRAKE LIGHT FAILED TO ILLUMINATE WHILE THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 43,120. VEHICLE IS AVAILABLE FOR INSPECTION UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498983December 27, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
I was driving one night and the headlight out indicator on the dash lit up showing the passenger headlight to be out. This limited my ability to see the road as I now only had one headlight operational. Upon further inspection, the halogen bulb was found to be in working order, but the wiring harness has lost its insulation. On both the driver and passenger side the insulation on the internal wire harness to the headlights has dried out and fallen off, exposing bare copper making an electrical short highly likely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489602October 17, 2022
ENGINE, ELECTRICAL SYSTEM
On the night of 8/21/22, the fire department was callled to my detached garage when someone saw smoke comimg form the garage. The fire department determined that my car caught fire because of the cooling fan. The car was not running nor was the key in the ignition. The car was started 36 hours prior and had not been driven on a regualr basis for some time. The investigating office mentioned that the fan kept running, over heated causing the car and the contents of the garage to catch on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11465509May 20, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2006 BMW 325CI. The contact stated while stopped at a traffic light, she became aware of smoke coming from under the hood and the odor of something on fire. The vehicle had overheated on several occasions. There were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle with PCV valve heater failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462454April 27, 2022
AIR BAGS
2002 BMW 325 I. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR WAS COMPLETED. THE DEALER AND MANUFACTURER STATED THE CONSUMER WOULD BE RESPONSIBLE FOR ANY REMAINING EXPENSES.THE VEHICLE'S WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418962May 29, 2021
AIR BAGS
The TAKATA airbags were replaced April 8, 2021, by Reeds Import, Tampa FL. Please save a tree and stop sending recall notices. Thank you. Mark
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398889March 3, 2021
AIR BAGS, SEATS
AFTER RECALLED AIR BAGS REPLACED, ABOUT 6 MONTHS LATER NEW AIR BAG SENSOR LIGHT CAME ON AND DIAGNOSED AS PASSENGER SEAT AIR BAG SENSOR MAT NEEDS TO BE REPLACED. JUST RANDOMLY THE LIGHT CAME ON AND STAYED ON. I SEE THIS HAS BEEN A PROBLEM IN BMWS AND THERE WAS AN EXTENDED WARRANTY FOR OTHER MODELS. THIS SHOULD BE A RECALL AS IT IS A SAFETY ISSUE AS BAGS WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389076January 20, 2021
POWER TRAIN
WENT TOGO TO WORK AND TRIED TO BACK CAR OUR OF DRIVEWAY AND NO REVERSE. NOTHING. SEE THIS IS A VERY COMMON ISSUE WITH THE 3 SERIES. 112XXX ON MY BMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352949September 3, 2020
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT STATED THAT UPON MAKING A RIGHT TURN AND A STOP, HE NOTICED THAT HIS RIGHT TURN SIGNAL HAD FLASHED ERRATICALLY UPON ACTIVATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WAS A RECALL ON HIS VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE CONTACT CALLED CHAPMAN BMW CHANDLER (7455 W ORCHID LN, CHANDLER, AZ 85226) WHERE HE MADE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL. THE DEALER CALLED BACK AND INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER THEN REFERRED HIM TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349406August 13, 2020
AIR BAGS
2004 BMW 325CI. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326536May 29, 2020
AIR BAGS
I CALLED MY DEALER LAST YEAR TO SCHEDULE TO FIX MY RECALL ON MY CAR. UNFORTUNATELY I DID NOT WENT TO MY APPOINTMENT. NOW ONE OF THE BAGS EXPLODED, AND I CALLED THE DELEGAR AGAIN TO DO MY RECALL, BUT TO MY SURPRISE THE HAVE MY CAR IN RECORDS AS REPAIR!! AND I TOLD THE THAT NEVER HAPPENED. THEY PROMISED TO CHECK AND CALL ME BACK AND HAS NOT HAPPENED EITHER. THIS IS THE BMW SAN ANTONIO TEXAS DELEGAR. I BELIEVE THIS IS FRAUD! I WANT TO HAVE THE RECALL DONE AND I WANT TO MAKE SURE THEY DON'T GO AWAY WITH IT. I DON'T HAVE ANY DOCUMENTATION TO UPLOAD ABOUT IT BECAUSE IT DOESN'T EXIST. NEVERTHELESS I DO HAVE A PICTURE THAT SHOWS THE AIRBAG THAT EXPLODED IS FROM 2003, AS THE REST OF THEM. I FEEL SO ANGRY AND DISAPPOINTED. MY NAME IS [XXX], OWNER OF THE 2004 BMW 325CI INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323755May 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V018000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF LOUISVILLE (2200 BLANKENBAKER PKWY, LOUISVILLE, KY 40299, (502) 287-1501) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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