Audi S5 Complaints

158 consumer complaints on file.

#10934858December 12, 2016
AIR BAGS
TAKATA RECALL- I WAS INFORMED IN FEBRUARY, IT'S NOW DECEMBER WILL THIS EVER GET FIXES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908811September 22, 2016
AIR BAGS
TAKATA RECALL - NOTICE DATED FEB. 9, 2016 - UNREASONABLE DELAY IN REPLACING DRIVERS SIDE AIRBAG INFLATOR WHEN DEATH OR SERIOUS INJURY COULD OCCUR. WHY ISN'T AUDI EXPEDITING THIS RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907437September 18, 2016
POWER TRAIN
WHEN DRIVING IN HOT WEATHER, ON A BUSY BOULEVARD, COMING TO A RED LIGHT, AS AUTOMATIC TRANSMISSION SHIFTS DOWN TO FIRST GEAR, CAR LURCHES FORWARD WITH A STRONG BANG IN THE TRANSMISSION. ALMOST HIT PEDESTRIANS IN THE CROSSWALK. IF I WAS NOT HEAVY ON THE BRAKE PEDAL THERE WOULD NO DOUBT HAVE BEEN INJURIES. THIS IS NOT AN ISOLATED INCIDENT. IT HAS HAPPENED MANY TIMES AND WITHOUT WARNING. AUDI SERVICE TELLS ME IT IS THE MECHATRONIC UNIT IN THE TRANSMISSION MALFUNCTIONING WHEN IT GETS HOT. NEEDS TO BE REPLACED. I HAVE BEEN COMPLAINING ABOUT THIS TO AUDI SERVICE FOR MORE THAN FOUR YEARS AND IT IS GETTING WORSE. AUDI HAS BEEN STALLING AND HAS REFUSED TO REPLACE THE MECHATRONIC UNIT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892990August 3, 2016
AIR BAGS
TAKATA RECALL - I HAVE BEEN NOTIFIED BY AUDI THAT THE AIRBAG IN MY CAR NEEDS TO BE REPLACED BUT THEY HAVE OFFERED NO TIMETABLE AS TO WHEN THIS MAY BE POSSIBLE. NO SOLUTION IS CURRENTLY AVAILABLE. I FIND IT DISCONCERTING TO BE DRIVING A CAR THAT HAS AN AIRBAG THAT COULD CAUSE SIGNIFICANT INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892668August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884223July 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883889July 11, 2016
UNKNOWN OR OTHER
I RECENTLY PURCHASED A USED AUDI S5 CABRIOLET. AFTER RESEARCHING THE VEHICLE AND NOTING SEVERAL POSTS ABOUT THE REAR WINDOW DETACHING FROM THE TOP AND HAVING A FRIEND WHO JUST HAD HIS A5 REPAIRED THIS WAS SOMETHING I WAS LOOKING FOR. IN MY INSPECTION OF THE VEHICLE I DID CONFIRM THAT THE TOP HAD ALREADY PULLED AWAY AT THE BOTTOM OF THE WINDOW. I POINTED THIS OUT TO THE SALESMAN AND THE DEALER AGREED TO FIX IT AT NO COST. WHILE I'M GETTING THIS FIXED, THIS IS TO DOCUMENT THAT THIS IS A WELL KNOWN ISSUE THAT AUDI SHOULD ADDRESS. THIS CAR IS IN IMMACULATE CONDITION EXCEPT FOR THE ONE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864720May 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851241March 23, 2016
POWER TRAIN
2010 AUDI S5 S-TRONIC TRANSMISSION JUMPS AND JERKS WHEN COMING TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795144November 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD WITHOUT WARNING WHEN THE GEAR ENGAGED. THE DEALER DIAGNOSED THAT THE MECHATRONICS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT THE VEHICLE WENT BACK TO THE DEALER TWO MORE TIMES AND THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789693November 10, 2015
ENGINE, POWER TRAIN
THIS IS A FOLLOW-UP TO COMPLAINT 10785783; AFTER RETRIEVING THE VEHICLE HISTORY IT REVEALED THE PROBLEMS DESCRIBED IN THE INITIAL COMPLAINT HAVE OCCURRED IN THE PAST AS WELL AND THIS CLEARLY INDICATES COMMON AND REOCCURRING MANUFACTURING ISSUES THAT SHOULD BE ADDRESSED BY VAG: 1) THE TRANSMISSION 0B5 DL501 HAD BEEN ALREADY SERVICED FOR MECHATRONICS ISSUES AT 58.273 MILES. PLEASE NOTE THAT THIS TRANSMISSION IS ALSO USED ON SIMILAR AND MORE COMMON MODELS: A4,S4, A7...IN THE PAST VW HAD ISSUED AN EXTENDED WARRANTY FOR DSG TRANSMISSION BUT DID NOT INCLUDE THESE MODELS ALTHOUGH IT SHOULD. 2) THE THERMOSTAT HAD ALSO FAILED BEFORE AT 22.415 MILES...ALTHOUGH THERE WAS A CAMPAIGN FOR THE SAME PART NUMBER IT DIDN'T COVER THIS SPECIFIC MODEL. A TECHNICIAN ACTUALLY SAID THEY ARE KNOW TO FAIL. 3) FOR THE BRAKES AUDI SAYS IT IS SOMEHOW "NORMAL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785783October 24, 2015
SERVICE BRAKES, ENGINE, POWER TRAIN
1) THE MAIN SAFETY CONCERN IS THE 7 SPEED DSG/S-TRONIC AUTOMATIC TRANSMISSION WHICH FEELS JERKY WHEN REACHING TO A STOP; THE BREAKS FULLY ENGAGED AND THE VEHICLE TRIES A SUDDEN MOVE FORWARD DUE TO THIS. VARIOUS TPI'S RELATED TO THE PROBLEM (TPI 2023830/1 JERK WHEN STOPPING, HARD 2-1 SHIFT, S-TRONIC). AUDI DEALERSHIPS ARE ASKING FOR ABOUT 500$ JUST TO UPGRADE THE SOFTWARE ON THE TRANSMISSION WITHOUT A GUARANTEE THIS WILL FIX THE PROBLEM. ALSO WHEN SHIFTING FROM N TO D IT IS VERY SUDDEN AND FORCEFUL WHICH FEELS UNSAFE. 2) BRAKE SAFETY CONCERN: THE BREAK PEDAL SINKS SLOWLY TO THE FLOOR UNDER PRESSURE ALTHOUGH THE BREAKS WERE COMPLETELY SERVICED (NEW ROTORS, PADS, MASTER BREAK CYLINDER AND BRAKE FLUID). TESTED OTHER AUDI VEHICLES AND A SIMILAR BEHAVIOR WAS NOTICED. 3) I HAD ALSO A FAILED THERMOSTAT WHICH I FOUND TO BE UNDER WORKSHOP CAMPAIGN 19H3 2024932/1 THAT INDICATED SAME PART NUMBER FOR THE THERMOSTAT TO FAIL BUT THE DEALERSHIP REFUSED TO REPLACE IT FOR FREE BECAUSE THE CAMPAIGN DID NOT INCLUDING MY CAR'S VIN. INITIALLY I WAS TOLD TO TAKE IN THE CAR AND THEY WILL FIX IT FOR FREE BUT THAT DIDN'T HAPPEN. WHY DOES IT MATTER IF THE CAMPAIGN DOES NOT INCLUDE A CERTAIN VIN WHEN THE SAME PART NUMBER WAS INVOLVED IN THE FAILURE. AS A FINAL NOTE I FIND OUTRAGEOUS THE FACT THAT AUDI REFUSES TO PROVIDE FREE SOFTWARE UPDATES TO FIX DESIGN ISSUES RELATED TO THE GEARBOX AND INSTEAD CHARGE A CONSIDERABLE AMOUNT FOR FIXING SAFETY ISSUE ON THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781020October 9, 2015
POWER TRAIN
THERE IS A KNOWN PROBLEM WITH THE AUDI S-TRONIC TRANSMISSION WHERE THE MECHATRONICS UNIT WHICH CONTROLS THE SHIFTS IS DEFECTIVE. THIS WILL RESULT IN THE MECHATRONIC NEEDING TO BE REPLACED TO THE TUNE OF 4 THOUSAND DOLLARS OR AT WORST THE TRANSMISSION TO BE REPLACED FOR 11 THOUSAND DOLLARS. THE CAR WILL START DOING HARD 2 TO FIRST SHIFTS AND ALMOST THROW YOU INTO THE CAR IN FRONT OF YOU IF YOU DO NOT PUSH DOWN HARD ON THE BRAKES. THIS HAPPENS ON A CITY STREET OR IN HEAVY TRAFFIC ON THE HIGHWAY AND BEGINS WHEN THE TRANSMISSION OIL GETS HOT. TECHNICALLY THE VEHICLE CAN BE IN MOTION OR STATIONARY AS IT HAPPENS WHEN IT SHIFTS DOWN TO FIRST GEAR. THIS TRANSMISSION IS IN THE 2010 AUDI S5 CABRIOLET ONLY AS THE COUPE HAS A DIFFERENT DRIVETRAIN. THE AUDI S4 HAS THE TRANSMISSION AS WELL AND EXPERIENCES THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764105September 16, 2015
POWER TRAIN, UNKNOWN OR OTHER
AFTER DRIVING IN STOP AND GO DRIVING FOR A PERIOD OF TIME THE TRANSMISSION STARTS TO ACT UP. WHEN COMING TO A COMPLETE STOP THE CAR WILL SHIFT DOWN INTO FIRST GEAR AFTER THE STOP AND CAUSE THE CAR TO LEAP FORWARD. I HAVE ALMOST REAR ENDED SEVERAL CARS AS A RESULT OF THIS. IT IS A WELL KNOW PROBLEM WITH THE AUDI S-TRONIC TRANSMISSIONS FOUND IN THE AUDI S5 CABRIOLET AND THE AUDI S4 MODELS. THE OIL IN THE MECHATRONICS UNIT HEATS UP AND CAUSES PROBLEMS WITH THE CIRCUITRY WHICH CAUSES THE ISSUE. I HAVE ALREADY HAD IT IN ONCE FOR A "SOFTWARE UPDATE" TO THE TUNE OF 800 DOLLARS WHICH DID NOTHING. NOW IT IS LOOKING LIKE THEY WILL NEED TO REPLACE THE COMPONENT WHICH CAN COST UP TO 11 THOUSAND DOLLARS IF THE TRANSMISSION HAS BEEN DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562801February 3, 2014
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS, THERE IS RESISTANCE AT THE 12 O'CLOCK POSITION IN THE STEERING. THIS RESISTANCE CAUSES THE DRIVER TO OVER CORRECT AND MAKES IT DIFFICULT TO KEEP THE CAR DRIVING IN A STRAIGHT LINE. THIS ISSUE HAS BEEN REPORTED AS THE 'NOTCH' FEELING IN THEN ELECTRIC STEERING TO DEALER AND MANUFACTURER AND WAS TOLD NO FIX IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558045December 31, 2013
STEERING
I WAS TURNING INTO A PARKING LOT AND THE STEERING LOCKED UP IN THE MIDDLE OF THE TURN AND A MESSAGE CAME UP "STEERING DEFECTIVE. DO NOT DRIVE". THE DEALER PICKED UP THE CAR AND AFTER RESEARCHING INFORMED ME THE POWER STEERING MODULE HAD FAILED AND NEEDS TO BE REPLACED. THEY SAID THEY NEED TO ORDER PARTS FROM GERMANY AND IT WILL TAKE 2-3 WEEKS. TODAY IS THE START OF THE 3RD WEEK AND THEY ARE STILL WORKING ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490759January 2, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2008 AUDI S5. THE CONTACT STATED THAT THE SIDE AIR BAG WAS LEAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE SUNROOF SHOULD HAVE DRAINED THE EXCESS WATER BUT IT WAS ENTERING THROUGH THE AIR BAG INSTEAD. THE CONTACT WAS ADVISED THAT THE SUNROOF CONNECTION WOULD NEED REPAIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375105January 7, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2010 AUDI S5 OVERHEATED ON DEC. 6, 2010 IN COLD WEATHER (20 DEGREES) WHILE DRIVING ON HIGHWAY. AUDI REPORTED A WATER PUMP CRACK AND ORDERED THE PART. SAME PROBLEM OCCURRED ON DEC. 31, 2010, RENDERING CAR DISABLED. AUDI REPORTED THAT THERMOSTAT REPLACED. I'VE SEEN NUMEROUS OTHER COMPLAINS ON AUDI S4 VEHICLES AND DEFECT IN WATER SEAL AND/OR PUMP, YET AUDI HAD DONE NOTHING TO WARN THE PUBLIC OR RECALL VEHICLES TO CORRECT THE PROBLEM. NHTSA SHOULD INVESTIGATE BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED, WHETHER BY THE CAR BREAK DOWN OR GETTING STRANDED SOMEWHERE OUT OF CELL PHONE RANGE IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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