Audi S5 Complaints

158 consumer complaints on file.

#11058325January 3, 2018
AIR BAGS
TAKATA RECALL - RECEIVED URGENT RECALL AUGUST 2017. MULTIPLE CALLS TO THE DEALERSHIP AND AUDI USA HAVE NOT PROVIDE INFORMATION REGARDING 1) WHEN PARTS ARE AVAILABLE FOR MY URGENT RECALL NOTICE, AND 2) IS THE CAR SAFE TO CONTINUE TO DRIVE? I UNDERSTAND THE SCALE OF THIS RECALL, HOWEVER ADDITIONAL INFORMATION IS NEEDED TO MAKE DECISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054368December 12, 2017
SEAT BELTS
COMPLAINT ON AUDI'S FAULTY SEATBELT MECHANISM. THE VEHICLE IS A 2013 AUDI S5 CABRIOLET VEHICLE. THE PASSENGER SIDE SEATBELT LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS BROUGHT TO AN AUDI DEALERSHIP SERVICE DEPARTMENT AND FOUND THAT THE SEATBELT WAS FAULTY AND HAD TO BE REPLACED. THIS ISSUE HAS BEEN REPORTED FROM OTHER AUDI OWNERS TO INCLUDE THIS MODEL. AUDI'S FAULTY SEATBELT MECHANISM IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED. THE SEATBELT COULDN'T BE USED AND IS LOCKED WITH NO WAY TO BE SECURED. THE VEHICLE WAS STATIONARY WHEN THE SEATBELT COULDN'T BE ENGAGED AND THE PASSENGER WAS NOT ABLE TO INSTALL/USE THE SEATBELT. I WAS CHARGED OVER $1,200 TO REPLACE THE SEATBELT MECHANISM FOR A SAFETY ISSUE. RECOMMEND A RESEARCH IS CONDUCTED TO PERFORM AUDI'S VEHICLES WITH FAULTY SEATBELT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046462November 16, 2017
AIR BAGS
TAKATA RECALL. I'VE RECEIVED CARDS IN THE MAIL STATING THAT I'M OVERDUE ON GETTING THE AIRBAG RECALL COMPLETED. MY CAR HAS BEEN TO DAY AUDI IN MONROEVILLE, PA 3 TIMES IN THE LAST 1.5 YEARS AND THEY INFORM ME THAT THEY HAVE NO AIRBAGS IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041948November 1, 2017
AIR BAGS
FT. COLLINS DEALER SAYS REPLACEMENT AIRBAGS NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030093September 27, 2017
ENGINE
ENGINE OVERHEATED AUGUST 21, 2017. IT LEFT ME STRANDED ON THE SIDE OF A BUSY HIGHWAY. I TOOK IT TO DAY AUDI MONROEVILLE, PA. THE DEALER ADVISED THAT AN AUDI THERMOSTAT RECALL WAS JUST ISSUED. I PAID FOR THE REPAIR $999.71 AND WAS PROMISED BY AUDI CUSTOMER CARE THAT I WOULD BE REIMBURSED. AS OF SEPTEMBER 27, 2017, I WAS ADVISED THAT MY VIN NUMBER DOES NOT FALL UNDER THE THERMOSTAT RECALL AND THAT THE RECALL HAS TO BE ISSUED BY THE NHTSA. THEREFORE I RECEIVED AN EMPTY PROMISE FROM AUDI THAT I WOULD BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012187August 1, 2017
AIR BAGS
TAKATA RECALL.SAFETY RECALL 69N2. I CONTINUE TO GET DEFECT NOTICES FROM AUDI BUT NO ONE AT AUDI HAS ANY IDEA WHEN THE REPLACEMENT OR REPAIR PARTS WILL BE AVAILABLE. WHEN AND WHERE WILL THE REPAIR PARTS BE AVAILABLE IS MY QUESTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993527June 6, 2017
POWER TRAIN
A "GEARBOX MALFUNCTION" INTERMITTENTLY OCCURS, LEAVING THE CAR IN A "NON-MOVING" STATE. WHEN THIS ISSUE OCCURS, AN ATTEMPT TO START THE VEHICLE FROM A DEAD STOP WILL MOVE THE VEHICLE ONLY ENOUGH TO GET YOU INTO TRAFFIC AND POTENTIALLY GET BROADSIDED OR REAR-ENDED. THE CAR SIMPLY "STOPS MOVING" RIGHT WHEN YOU NEED IT TO MOVE IN ORDER TO MERGE INTO TRAFFIC. IT WILL NOT MOVE BUT REMAINS RUNNING AND IN GEAR. I'VE SPENT OVER $3000 DOLLARS TO FIX THE ISSUE (REPLACED MECHATRONIC UNIT AND BATTERY) BUT THE ERROR STILL OCCURS. THE CAR IS EFFECTIVELY USELESS AND COUNTLESS OTHERS HAVE THE SAME ISSUE AS SEEN WITH ANY SIMPLE GOOGLE SEARCH. AFTER TURNING THE CAR OFF FOR APPROXIMATELY 5 MINUTES, THE ISSUE WILL STOP, ONLY TO REAPPEAR AGAIN RANDOMLY AT ANOTHER INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992350May 30, 2017
POWER TRAIN
WHILE DRIVING IN TRAFFIC THE CAR WILL LOSE POWER WITHOUT WARNING. WHICH MAKES IT VERY DANGEROUS TO PULL OVER ALMOST HITTING UPCOMING TRAFFIC WITH NO ACCELERATION. AUDI SAYS IT'S A MECHATRONIC UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981664May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971077April 7, 2017
AIR BAGS
THE AIRBAG IN MY CAR NEEDS TO BE REPLACED BUT AUDI HAS OFFERED NO TIMETABLE AS TO WHEN THIS MAY BE POSSIBLE. NO SOLUTION IS CURRENTLY AVAILABLE. I FIND IT DISCONCERTING TO BE DRIVING A CAR THAT HAS AN AIRBAG THAT COULD CAUSE SIGNIFICANT INJURY. UPDATED 10/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949017February 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948673January 31, 2017
UNKNOWN OR OTHER
WHILE INSPECTING MY 2011 S5 AFTER PURCHASE I NOTICED THAT THE REAR WINDOW WAS DETACHING FROM THE TOP. THE DEALER REPAIRED AS A WARRANTY REPAIR. A FEW YEARS LATER THE TOP OF THE CONVERTIBLE ROOF ON THE INSIDE STARTED TO SAG. I CAN'T PROVE THE DEALER WAS AT FAULT BUT THEY WERE THE LAST TO WORK ON THE CONVERTIBLE ROOF. THE REPAIR IS NOT WORTH THE REMAINING VALUE OF THE VEHICLE AND THE DEALER WILL NOT INSURE THE REPAIR MORE THAN A YEAR. SO BE CAREFUL WITH THESE PARTS AND NOW MOST OF YOU KNOW THESE VEHICLES HAVE TAKATA AIRBAGS SUBJECT TO A RECALL WHICH AUDI HAS NOT PROVIDE A TIME TABLE FOR RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948679January 31, 2017
UNKNOWN OR OTHER
IN 2014 I NOTICED THAT THE CARBON FIBER INSERT ON THE PASSENGER SIDE WAS PEELING OFF. THE DEALER REPLACED IT BUT THEN TOLD ME THEY REPAIRED IT BY ACCIDENT BECAUSE IT SHOULD NOT HAVE BEEN COVERED. A FEW MONTHS LATER THE CARBON FIBER INSERTS IN THE BACK SEATS STARTED TO PEEL OFF. AUDI COULD NOT EXPLAIN IT. I HAD TO TEAR THEM OFF BECAUSE THEY WERE SCRATCHING MY CHILDREN WHEN THEY SAT IN THE BACK SEAT. I PERSONALLY REPLACE THE INSERTS AND NOTICED THAT THE INSERT AROUND THE MMI WAS ALSO STARTING TO PEEL. SOMEONE SAID THAT UV RAYS AND HIGH HEAT COULD CAUSE THIS TO HAPPEN. I AM NOT HAPPY WITH THE QUALITY OF THIS PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948668January 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948501January 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948353January 29, 2017
AIR BAGS
TAKATA RECALL. DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE. REPEATED CALL AND INQUIRIES TO AUDI DEALER ABOUT REMEDY WITH NO TIMETABLE PROVIDED. I WAS TOLD THAT NO AIRBAGS HAVE THUSFAR BEEN REPAIRED OR REPLACED WITH NO ESTIMATE OF WHEN PART WILL BE AVAILABLE. IT HAS BEEN ALMOST ONE YEAR SINCE RECALL. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946822January 20, 2017
AIR BAGS
TIKATA AIRBAG RECALL AUDI SENT A RECALL LETTER SEVERAL MONTHS AGO (04/2016) BUT STILL HAS NOT DEVELOPED A SOLUTION FOR THE AIRBAG ISSUE. IS IT SAFE TO DRIVE OUR CAR? AUDI SAYS IT IS SAFE BUT BASED ON THE NHTSA RECALL IT IS NOT SAFE TO DRIVE OUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946189January 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
UNABLE TO GET PARTS FOR FAULTY MSE TRANSMISSION CURRENTLY IN MY 2011. AUDI UPGRADED BECAUSE OF KNOWN PROBLEMS TO NSY MODEL TRANSMISSION AND EXPECTS OWNER TO PAY EXPENSE. THEY DID NOT AND HAVE NOT MAKE THE CUSTOMER/CONSUMER AWARE OF THIS UNTIL YOU FORCED TO TAKE IT IN FOR SERVICE DUE TO SENSORS AND LIMITED FUNCTIONALITY IN DRIVING CAPABILITIES. VEHICLE HESITATES AND DROPS GEARS WHILE IN MOTION. THIS OCCURRED ON A MAJOR HIGHWAY CREATING A HAZARDOUS EVENT, IN ADDITION THEY WILL ALSO CHARGE YOU FOR A DIAGNOSIS AND BOGUS SERVICE WHILE THEY ARE ALREADY AWARE THAT THE PARTS ARE NOT AVAILABLE FOR THAT TRANSMISSION. UPON RESEARCH I HAVE FOUND THIS IS NOT AN ISOLATED PROBLEM, OR DUE TO DRIVING, MILEAGE, WEAR AND TEAR, PREVIOUS OWNER, LACK OF WARRANTY OR WHATEVER ELSE THEY WANT TO COME UP WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940030January 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR STARTED OF GOING ON LIMP MODE ABOUT ONCE A MONTH THEN IT STARTED TO GET MORE FREQUENT. LIMP MODE WAS SUPPOSED TO BE DESIGNED TO PUT YOUR CAR INTO A LOWER GEAR TO PROTECT THE TRANSMISSION, BUT INSTEAD OF DOING THAT THE CAR WOULD SHIFT ITSELF INTO NEUTRAL POSITION WHILE ON THE FREEWAY CAUSING ME NOT HAVE A FULL CONTROL OF THE CAR MAKING IT VERY DANGEROUS TO PULL OVER. AS SOON AS I TURN OFF THE CAR AND TURN IT ON THE CAR WOULD RUN NORMAL AGAIN. WHILE DRIVING ON THE FREEWAY IT WILL GO OFF ON LIMP MODE INTO THE NEUTRAL WITHOUT WARNING. RIGHT AFTER THAT THE CAR WOULD START HAVING STARTING UP PROBLEMS SO I HAD TO PAY MONEY OUT OF MY POCKET TO HAVE THE ECU REPLACED AND THE FUEL REGULATOR REPLACED AS WELL. AS OF DECEMBER 2016 I STARTED HAVING NEW PROBLEMS WITH THE FUEL SYSTEM. SEEMS TO ME LIKE THAT LIMP MODE HAS AFFECTED MY WHOLE CAR AND IT HAS TO BE FIXED. THE CAR IS NOT SAFE TO DRIVE BUT IT IS MY ONLY FORM OF TRANSPORTATION. I TOOK IT TO AUDI DEALERSHIP AND THEY SAID THE LIMP MODE WAS RELATED TO THE TRIPTRONIC MODULE THAT WAS LOCATED INSIDE THE TRANSMISSION AND IT WAS A $5,000 FIX. I HAVE FOUND OUT THAT PUTTING THE CAR INTO SPORT MODE WOULD MAKE IT LESS LIKELY TO GET ITSELF INTO LIMP MODE THAN DRIVING THE CAR NORMALLY BUT EVEN THOUGH DRIVING THE CAR INTO SPORT MODE WHILE DRIVING ON THE FREEWAY THE CAR WILL STILL GET ITSELF INTO LIMP MODE MAKING THE CAR UNSAFE TO PULL OVER THE CAR. I ALMOST GOT HIT ONCE TRYING TO CHANGE LANES WHILE THE CAR WAS SHIFTED INTO NEUTRAL WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937376December 25, 2016
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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