Acura TSX Complaints

685 consumer complaints on file.

#10339585June 22, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 ACURA TSX. SHE STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING AND ALL POWER WAS LOST. THE CONTACT BELIEVED THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER: 07V097000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) HOWEVER WHEN CONTACTING THE MANUFACTURER, SHE WAS TOLD HER VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336771June 17, 2010
SERVICE BRAKES, HYDRAULIC
ABNORMAL BRAKE WEAR: I BOUGHT THIS CERTIFIED, ONE-YEAR-OLD DEALER DEMO IN JANUARY WITH APPROX. 10,000 MILES ON IT. BETWEEN THEN AND A SERVICE APPOINTMENT IN LATE APRIL, I PUT ANOTHER 8,500 MOSTLY HIGHWAY MILES ON THE CAR. AT THE SERVICE APPOINTMENT I WAS TOLD THAT I NEEDED TO REPLACE THE REAR BRAKES AS THEY WERE ON THE VERGE OF FAILURE. I WAS ALSO TOLD SUCH EXCESSIVE WEAR WAS COMMON IN THIS MODEL AS WELL AS THE HONDA ACCORD. I HAVE NEVER HAD TO REPLACE BREAKS AT 18,500 MILES, MUCH LESS AFTER 8,500. I WAS SHRUGGED OFF BY THE SERVICE DEPARTMENT AND BASICALLY INSTRUCTED THAT MY BEST OPTION WAS TO PURCHASE A LIFETIME WARRANTY ON THE PADS TO HELP OFF-SET THE COSTS OF CONSTANTLY REPLACING THEM (THIS WAY I'M ONLY OUT TIME AND LABOR) DUE TO A BRAKING SYSTEM THAT THE DEALERSHIP ADMITTED HAD A DESIGN FLAW BUT THAT THEY SOMEHOW COULDN'T FIX. I DON'T UNDERSTAND WHY HONDA/ACURA IS ALLOWED TO BLOW OFF REPAIRING A DEFECT IN A SAFETY COMPONENT AS CRITICAL AS THE BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336301June 14, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE FREEWAY WITH THE AIR CONDITIONER ON, A LOUD NOISE CAME FROM THE ENGINE COMPARTMENT AND THE AIR FROM THE AIR CONDITIONER WAS NO LONGER COOLED. I TOOK IT TO A MECHANIC WHO INSPECTED IT AND TOLD ME THAT THE AIR CONDITIONER CONDENSER EXPLODED, SENDING OUT SHARDS OF METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335762June 11, 2010
TIRES, TIRES:SIDEWALL
MICHELIN PILOT HX MXM4 CAME INSTALLED ON MY 2010 ACURA TSX. AT 220 MILES TIRE DEVELOPED A BUBBLE, AND AT 280 MILES WENT FLAT. TIRE WAS REPLACED AT A COST OF $208, THERE WAS A TEAR IN THE SIDEWALL. I HAD THE CAR FOR LESS THAN 2 WEEKS, DROVE IT EXTREMELY CAREFULLY (NO HARD BRAKING, ACCELERATION, AND CERTAINLY DID NOT HIT ANY CURBS OR POT HOLES). THESE TIRES ARE DANGEROUS AND IF IT WAS NOT FOR THE ON BOARD TIRE PRESSURE MANAGEMENT I WOULD HAVE DRIVEN THE VEHICLE WITH A FLAT TIRE AND POTENTIALLY CRASHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335785June 11, 2010
SERVICE BRAKES, HYDRAULIC
2009 ACURA TSX. BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES. NO WARNING FROM DEALER OF POTENTIAL CLASS ACTION OR ITS RESULTS WHEN CALLING TO MAKE AN APPOINTMENT. PRICE ACURA, DOVER DE. GAVE ME A THREE WEEK WINDOW SO I WENT TO MEINEKE, REPLACED FOR $412. DEALER REFUSES TO REIMBURSE. ACURA REFUSES TO ADMIT A DEFECT. THERE ARE TWO OTHER 2009, 2010 ACURA TSX'S IN OUR FAMILY AND THEY WEREN'T NOTIFIED EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335421June 9, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 ACURA TSX. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT WAS ADVISED TO CHANGE THE ROTORS DUE TO WARPING. THE CONTACT HAD THE ROTORS REPLACED. THE CONTACT STATED THAT THE ROTORS HAD BECOME WARPED AGAIN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO ADVISED THAT THE HYDRAULIC SYSTEM WAS FAILING. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335171June 8, 2010
INTERIOR LIGHTING, EQUIPMENT
I HAVE RESEARCHED MY PROBLEM TO FIND THAT THIS IS COMMON WITH THE ACURA. APPARENTLY THERE WAS A DEFECT IN THE AUDIO SYSTEM THAT CAUSES THE LIGHTS ON THE TEMPERATURE CONTROL PANEL LOCATED IN THE CENTER DASH TO GO OUT. THE WARRANTY WAS EXTENDED BUT UNFORTUNATELY THE PUBLIC WAS UNAWARE AND THEN WHEN THE PROBLEM ACTUALLY OCCURS IT IS "TOO LATE" TO HAVE IT COVERED FREE OF CHARGE AND WAY TO EXPENSIVE FOR MOST TO AFFORD. NO LIGHTS WORK AND THIS IS EXTREMELY DANGEROUS WHILE TRYING TO ADJUST TEMPERATURE OR RADIO WHILE DRIVING. THE ONLY THING THAT LIGHTS UP IS THE WINDOW ON THE RADIO, NO BUTTONS. YOU HEAR THE HORROR STORIES OF TEXTING WHILE DRIVING WELL THIS ACURA MALFUNCTION IS JUST AS DANGEROUS. I LOVE MY CAR AND WITH ACURA'S REPUTATION YOU WOULD THINK THAT THEY WOULD FIX THE PROBLEM. THERE IS A HUGE NUMBER OF THESE CARS WITH THIS PROBLEM OUT THERE, THE PUBLIC JUST IS NOT AWARE OF YOUR WEBSITE TO ADDRESS SAFETY ISSUES. AN INVESTIGATION TO ACURA OWNERS WOULD BE A WISE DECISION. UPON RESEARCHING THIS ISSUE ON THE INTERNET THE PROBLEM THAT SEEMS TO FOLLOW THE DASH LIGHTS NOT WORKING IS THE CD PLAYER QUITS. THAT HAS NOW HAPPENED WITH MY VEHICLE AND THE DISCS ARE STUCK IN THE PLAYER. THIS IS SUPPOSED TO BE A HIGH END CAR AND IT IS NOT FAIR TO THE CONSUMER THAT ACURA DOESN'T FIX THIS ISSUE UNDER A SAFETY RECALL. AFTERALL, WHAT IS MORE COSTLY A NEW AUDIO SYSTEM THAT SUPPOSEDLY WILL FIX ALL PROBLEMS OR MY DEATH BECAUSE OF A SAFETY ISSUE THAT ACURA FAILED TO FIX WHEN THE KNEW THAT FAR MORE THAN A FEW CARS HAD EXACT SAME ISSUE. I HAVE SAVED ALL MY RESEARCH AND ATTEMPTS TO HAVE THE SAFETY ISSUE FIXED. OPERATING THIS VEHICLE AT NIGHT IS A HUGE DANGER WHEN YOU CAN'T SAFELY OPERATE THE COMPONENTS THAT CAME ON YOUR CAR BECAUSE OF THIS ISSUE. I HOPE THAT YOU MAY BE ABLE TO SOLVE MANY ACURA OWNERS WORST WORRY...LOSS OF LIFE WHILE TRYING TO ADJUST THE TEMPERATURE SO YOU FAMILY IS COMFORTABLE WHILE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335063June 7, 2010
STRUCTURE
DASHBOARD CRACK IN 2005 ACURA TSX AROUND THE OUTLINE OF THE PASSENGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335083June 7, 2010
ELECTRICAL SYSTEM, EQUIPMENT
THIS IS IN REFERENCE TO A 2009 ACURA TSX W/TECHNOLOGY PACKAGE. I UNDERSTAND THAT THE RADIO SYSTEM WOULDN'T NORMALLY BE CONSIDERED AS PART OF A SAFETY ISSUE, BUT THE LOUDNESS AND SEVERITY OF NOISE DURING THE EVENT COULD STARTLE SOMEONE TO ERRATIC STEERING MOMENTARILY. I WAS DRIVING DOWN THE INTERSTATE LAST SATURDAY, 05 JUNE 2010, WHEN A CALL CAME IN TO MY PHONE (HANDS-FREE LINK) THE RADION BEGAN TO MUTE AND THEN THE RADIO BEGAN SCREECHING AT VERY HIGH VOLUME. I COULD NOT TURN IT OFF BY PRESSING THE ON/OFF BUTTON ON THE RADIO AND I COULD NOT DECREASE THE VOLUME. I HAD TO PULL OVER IMMEDIATELY AND TURN THE MOTOR OFF. ONCE OFF, I RESTARTED THE CAR AND TRIED TO INITIATE A HANDS-FREE CALL AND THE SAME THING HAPPENED AGAIN. AND AGAIN, I HAD TO TURN THE CAR OFF TO STOP THE NOISE. I CAN'T IMAGINE WHAT SORT OF DAMAGE THIS MIGHT HAVE DONE TO THE SPEAKERS OR RADIO/AMPLIFIER. I CALLED THE DEALER TODAY AND THE SERVICE ADVISOR SAID HE HAD HEARD NOTHING ABOUT SUCH A PROBLEM, BUT WOULD CHECK INTO DATA BASES AND GET BACK WITH ME. HAS ANYONE ELSE EXPERIENCED A PROBLEM LIKE THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334570June 4, 2010
ENGINE AND ENGINE COOLING
THERE IS A DEFECT WITH A/C COMPRESSORS ON 2004 ACURA TSXS. A PIECE OF THE COMPRESSOR, WHICH HOLDS THE COMPRESSOR CLUTCH, IS BREAKING OFF, RESULTING IN DEBRIS BEING SHOT THROUGH THE A/C SYSTEM, OR FALLING OFF COMPLETELY. THE RESULT IS THAT THE A/C DOESN'T WORK, AND MOST OF THE ENTIRE A/C SYSTEM HAS TO BE REPLACED, COSTING DRIVERS ANYWHERE FROM $1800 TO $4000, DEPENDING ON THE EXTENT OF THE PROBLEM. THIS IS NOT AN ISOLATED INCIDENT. THERE ARE MANY HAVING THIS SAME PROBLEM. IT IS RELEGATED TO 04 MODEL YEAR ACURA TSXS. ACURA CUSTOMER SERVICE CLAIMS THAT THERE ARE NO DOCUMENTED CASES. HOWEVER, MY LOCAL ACURA DEALERSHIP SAYS THAT THIS HAS DEFINITELY OCCURRED BEFORE ON MULTIPLE OCCASIONS. I CAN PROVIDE IMAGES AND COPIES OF WORK ORDERS TO PROVE THAT THIS IS NOT AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332686May 28, 2010
SERVICE BRAKES, HYDRAULIC
1. EXCESSIVE BRAKE PAD WEAR WAS NOTED ON INBOARD SIDE OF REAR BRAKES DURING ROUTINE SERVICE (AT 21,000 MILES). 2. PADS WERE REPLACED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332441May 27, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 ACURA TSX BRAKE PAD WORE OUT @ 21K MILES. A DAY AFTER I STARTED HEARING NOISE I TURN IT INTO THE DEALER. THEY TELL ME THE BRAKE PADS WORE OUT AND THAT THE ROTORS ARE DAMAGED. I END UP HAVING TO PAY $321.20 IN REPAIRS. I STILL AM HEARING NOISE FROM THE REAR WHEEL AS IT IS NOT FULLY REPAIRED. I'LL HAVE TO TAKE TIME OFF WORK TO TAKE IT IN YET AGAIN. I HAVE A 2006 HONDA ELEMENT IN THE GARAGE AND I NEVER REPLACED THE PADS YET. THERE'S A SERIOUS PROBLEM WITH THIS. I AM VERY UNHAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332443May 27, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 ACURA TSX. AT 17K MILES THE DEALERSHIP SAID THERE WAS 7 MM LEFT OF REAR BRAKE PADS. AT 23K THE BRAKES STARTED TO SQUEAL. DEALER SAID 3MM LEFT AND NEEDED REPLACEMENT. WHEN LEFT, THE SQUEALING WAS GONE. AT 26K THEY STATE THERE IS 00MM LEFT. THE DEALERSHIP WILL NOT CORRECT THE PROBLEM. NO BREAK PAD SHOULD WEAR OUT IN THIS SHORT AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332243May 25, 2010
TIRES, TIRES:SIDEWALL
I HAVE HAD TWO MICHELIN PILOT HXMXM4 SIZE 225R17 93V TIRES FAIL ON MY 2009 ACURA TSX, THESE WERE THE ORIGINAL TIRES. BOTH TIRES HAD BREAKS IN THE SIDEWALLS WITH A "W" PATTERN. I FOUND THESE DEFECTS ON ONE TIRE WHICH ONLY HAD 1700 MILES ON IT, THE SECOND TIRE FAILED WITH 7400 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331704May 22, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES ON ACURA 2009 TSX WEARING MORE FREQUENTLY THAT THEY SHOULD. MY ACURA BEGAN TO MAKE NOISE 2 DAYS AGO. IT SEEMED LIKE IT WAS COMING FROM THE DRIVERS SIDE WHEEL, BUT I COULDN'T TELL IF IT WAS FRONT OR BACK. I DROPPED IT OFF AT THE DEALERSHIP AT 7:00 AM THIS MORNING AND TOLD THEM TO CALL ME AFTER THEY IDENTIFIED THE PROBLEM AND BEFORE THEY MADE ANY REPAIRS. THEY SAID THEY RECOMMEND BRAKE PADS BEING CHANGED EVERY 15,000 MILES. I HAVE NEVER HAD TO DO THAT FOR ANY VEHICLE I'VE OWNED (I AM ON MY 3RD ACURA AND NEVER HAD THIS ISSUE WITH THE 2 TLS I HAD). THEY SAID THEY WOULD COVER THE FRONT, BUT I NEEDED TO PAY FOR THE BACK. APPROX. $350 FOR THE WORK AND MATERIALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330428May 14, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED MY ACURA TSX 2009 IN JUNE 2009. I CURRENTLY HAVE 25,000 MILES, ALMOST ALL OF WHICH ARE HIGHWAY MILES. JUST BEFORE 20,000 MILES THE REAR BRAKES BEGAN TO SQUEAK. I BROUGHT THE CAR TO THE DEALER AND SURE ENOUGH THE FRONT BRAKES ARE TOTALLY FINE AND THE REAR BREAKS NEED TO BE REPLACED IMMEDIATELY, FOR $241. (AS A SIDE NOTE: I CONTACTED HONDA OF AMERICA WHO CLAIMS TO KNOW NOTHING ABOUT THE LAWSUIT HONDA HAS AGREED TO SETTLE OVER EXACTLY THIS PROBLEM, "UNREASONABLE WEAR DUE TO DEFECTIVE DESIGN THAT CAUSED EXCESSIVE FORCE TO BE APPLIED TO THE VEHICLE'S REAR WHEELS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329858May 11, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WAS DRIVING ON THE HIGHWAY AND MY AIR CONDITIONER JUST STOPPED BLOWING OUT COLD AIR. TOOK IT TO THE ACURA DEALER WAS TOLD THAT THE AIR CONDITIONING COMPRESSOR NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328981May 5, 2010
AIR BAGS:SIDE/WINDOW, SEAT BELTS
AT 5:00 PM, MAY 2, 2010, WHILE DRIVING AT 65 MPH ON INTERSTATE 5 FREEWAY (NORTH BOUND) IN LOS ANGLES AREA, THE DRIVER-SIDE SIDE-AIRBAG, CURTAIN-AIRBAG, AND SEATBELT PRE-TENSIONER WAS DEPLOYED WITH NO REASON. LIGHT TRAFFIC AND CLEAR WEATHER. THERE WAS NO INJURY OR ACCIDENT INVOLVED. THE CAR IS 2004 ACURA TSX MODEL AND MILEAGE IS ABOUT 108,000 MILES. THE CAR WAS TOWED TO GLENDALE ACURA AND CONTACTED ACURA CUSTOMER SERVICE. THE DEALERSHIP SENT PICTURES TO ACURA CUSTOMER SERVICE. ACURA CUSTOMER SERVICE REPRESENTATIVE CLAIMS THAT THEIR ENGINEERING DEPARTMENT DETERMINED (BASED ON THE PICTURE THE DEALERSHIP PROVIDED) THAT IS ROAD DAMAGE (SCRATCHES AND DENTS) UNDERSIDE OF THE CAR AND THE SENSOR MAY REACTED DUE TO THE DAMAGE. THEREFORE ACURA WILL NOT FIX THE DAMAGE (REPLACE AIRBAG...) AND WILL NOT RELEASE THE PICTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328569May 3, 2010
STEERING
ONGOING LEAK OF POWER STEERING FUEL WHICH CAUSED SMOKE AND ODOR OF BURNING. POWER STEERING FLUID WOULD DRAIN AND HAD TO BE REPLACED FREQUENTLY. UPON INSPECTION BY DEALER, POWER STEERING HOSE WAS CRACKED AND NEEDED REPLACEMENT, THIS WAS COMPLETED AT DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325425April 13, 2010
SERVICE BRAKES, ELECTRIC
REAR BRAKE PADS WERE WORN OUT AND NEEDED TO BE REPLACED AT 16K MILES ON MY NEW ACURA TSX 2009 CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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