Acura RL Complaints

422 consumer complaints on file.

#10882551July 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2000 ACURA RL. WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882730July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882035July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882107July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882156July 1, 2016
ELECTRICAL SYSTEM
TL* CONTACT OWNS A 1996 ACURA RL. WHILE DRIVING 40 MPH, A STRONG BURNING ODOR WAS NOTICED COMING FROM THE FRONT OF THE VEHICLE. THE INSTRUMENT PANEL LIGHTS DIMMED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10881648June 29, 2016
FUEL SYSTEM, GASOLINE, POWER TRAIN, ELECTRICAL SYSTEM
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875133June 23, 2016
AIR BAGS
2005 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875310June 20, 2016
EXTERIOR LIGHTING
2005 ACURA RL, HEADLIGHTS HAVE FLICKERED SINCE PURCHASE IN 2005, HAVE REPORTED THIS OVER THE PAST 9-10 YEARS CORPORATELY AND TO THE LOCAL ACURA DEALERS, ACURA OF PLEASANTON AND ACURA OF THE DESERT. THIS HAS NOW BECOME A SAFETY ISSUE, FLICKERING LIGHTS NOW TURN OFF AT NIGHT IN THE DARK WHILE IN MOTION CREATING A DRIVING HAZARD FOR BOTH THE OCCUPANTS OF THE ACURA AND ANY SURROUNDING VEHICLES. THIS IS A COMMON PROBLEM WITH THE 2005 ACURA RL ACCORDING TO NUMEROUS ONLINE BLOGS AND SITES. ACURA CONTINUES TO IGNORE AND REFUSES TO ASSUME RESPONSIBILITY. PLEASE INTERVENE ON BEHALF OF CURRENT 2005 ACURA RL OWNERS, A FIX OR RECALL IS NECESSARY BEFORE SOME IS KILLED OR INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872731June 6, 2016
ELECTRICAL SYSTEM
THE IGNITION IMMOBILIZER DEFECTIVE. WHEN THE CAR IS IN PARK AND I TRY TO START IT I PUT THE KEY IN THE IGNITION AND WAIT FOR THE GREEN LIGHT IN THE SHAPE OF A KEY TO GO OUT ON THE PANEL - THEN I TURN THE KEY. THE IGNITION DOES NOT ALWAYS RECOGNIZE THE KEY AND SO THE IMMOBILIZER IS ACTIVATED. WHEN THAT HAPPENS THE CAR EITHER STARTS AND SHUTS RIGHT OFF OR IT JUST WILL NOT START AT ALL. ON MORE THAN ONE OCCASION I HAVE BEEN ALONE AFTER DARK AND UNABLE TO START MY CAR AND LEAVE. I HAVE A TYPE 1 DIABETIC GRANDCHILD THAT I WATCH AND I AM VERY FEARFUL OF NOT BEING ABLE TO GET HIM WHAT HE NEEDS BECAUSE OF THIS ISSUE. I PURCHASED 2 NEW KEYS AND IT IS ACTING UP EVEN WORSE NOW. I GOOGLED THE PROBLEM AND SAW THAT THIS IS NOT AN UNCOMMON PROBLEM. I FOUND ANOTHER COMPLAINT ON THIS SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871660May 31, 2016
AIR BAGS
TAKATA RECALL. ON MEMORIAL DAY WEEKEND I RETURNED MY CAR TO HOOMAN ACURA IN VAN NUYS, CA. ON VAN NUYS BLVD. ON THE PHONE, I WAS TOLD THE POLICY WAS TO HOLD THE RETURNED CARS AT THE DEALER, I WOULD BE GIVEN A RENTAL VOUCHER, AND THAT I WOULD BE CALLED WHEN THE REPAIR WAS MADE. AT THE DEALER, I WAS TOLD THAT HOOMAN WAS NOT TAKING THE RECALLED VEHICLES, COULD NOT PROVIDE A DATE BY WHICH THE FIX WOULD BE MADE, BUT WOULD PROVIDE ME A RENTAL CAR WHICH I HAD TO GET THAT DAY BY NOON. I WOULD HAVE TO TAKE THE RECALLED ACURA BACK TO MY HOUSE. THE COMPLAINT IS REGARDING THE FALSE VEHICLE/RETENTION/STORAGE AGREEMENT WHICH I AM ATTACHING TO THIS COMPLAINT. IN SUM, THE AGMT SAYS THAT IT IS THE POLICY OF HONDA TO RETAIN THE SUBJECT VEHICLE UNTIL PARTS ARE IN TO EFFECT THE REPAIR. BUT THE PEOPLE AT THE DEALER TELL YOU THAT HOOMAN DEALERSHIP DOES NOT (AND NO DEALER) RETAINS THE RECALLED VEHICLE. YET THE AGMT THAT THE DEALER WANTS THE CUSTOMER TO SIGN SAYS THAT CUSTOMER "WISHES TO RETAIN THE VEHICLE" WHICH IS CLEARLY NOT MY WISH. BOTTOM LINE, THEY WON'T TAKE THE RECALLED CAR THAT YOU DRIVE IN. THE CUSTOMER HAS TO: 1) BRING TWO PEOPLE--ONE TO DRIVE THE RENTAL AND ONE TO DRIVE THE REJECTED AND UNSAFE CAR BACK, 2) HAVE A SPACE TO PARK AN ADDITIONAL CAR--WHICH I DON'T, AND 3) THE DEALER CAN'T PROVIDE ANY DATE BY WHICH YOU CAN GET THE CAR FIXED--SO YOU CAN'T EVEN PAY TO STORE THE RECALLED CAR YOURSELF . THE CERTIFICATION FALSELY SAYS THAT THE CUSTOMER UNDERSTANDS THAT RETAINING THE RECALLED VEHICLE "DEVIATES FROM HONDA REQUIREMENTS". BUT THAT IS FALSE. THE DEALER TELLS THE CUSTOMER IT WON'T TAKE THE RECALLED CAR PENDING REPAIR REGARDLESS OF WHAT THE CUSTOMER WANTS AND THAT THE CUSTOMER MUST STORE AND ARRANGE TO GET THE CAR HOME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871423May 30, 2016
EXTERIOR LIGHTING
FRONT PASSENGER LIGHT FLICKERING MORE FREQUENTLY THESE DAY. WENT TO DEALER AND REPLACED THE LOW BEAM LIGHT BULB. STILL EXPERIENCED THE ISSUE WHEN YOU MADE A RIGHT TURN AND NOTICED LIGHT START FLICKERING AND SOMETIME IT OFF. VERY ANNOYING AND BOTHERSOME TO DRIVER. SAW NUMEROUS COMPLAINTS ABOUT THE FLICKERING LIGHT AND THINK IT'S TIME FOR NHTSA TO START LOOKING INTO THIS PROBLEM BEFORE THEY GET WORSE. HONDA KNEW THE PROBLEM BUT AVOID ACKNOWLEDGE UNTIL SOMEONE GET HURT. DEALER ARE CHARGING CONSUMER OVER $1000 JUST TO REPLACE THE WHOLE HEADLIGHT. SOMETIME, STILL WOULDN'T FIX THE PROBLEM, I URGE NTHSA TO INVESTIGATE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871174May 27, 2016
UNKNOWN OR OTHER
HEADLIGHTS HAVE PREVIOUSLY FLICKERED AND TEMPORARILY TURNED OFF, DEALER HAS CLAIMED OUR VEHICLE WAS THE ONLY ONE IMPACTED, LOW BEAMS HAVE NOW COMLPLETELY FAILED CREATING A SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869928May 19, 2016
AIR BAGS
2006 ACURA RL. CONSUMER WRITES IN REGARDS TO DEALERSHIP REPRESENTATIVES EXTREMELY RUDE WHEN CONSUMER REQUESTS LOANER VEHICLE INFORMATION UNTIL REPLACEMENT PARTS ARE AVAILABLE TO COMPLETE AIRBAG RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865123May 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/10/16*LJ UPDATED 06/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864456May 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ADJUSTABLE STEERING COLUMN QUIT WORKING IN A POSITION THAT ISN'T GOOD FOR ME TO DRIVE, YOU CAN'T BUY A PART TO FIX THIS YOU HAVE TO REPLACE THE STEERING COLUMN. THIS IS A $2,500.00 REPAIR. IT IS NOT SAFE TO DRIVE IN THE POSITION IT QUIT WORKING FOR ME. I FEEL ACURA SHOULD FIX THIS OR REPLACE IT WITH A COLUMN THAT CAN BE REPAIRED INSTEAD OF REPLACING THE WHOLE COLUMN. THIS COULD BE A SERIOUS SAFETY ISSUE. THE VEHICLE WAS STATIONARY WHEN I TRIED TO ADJUST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862938May 4, 2016
AIR BAGS
RECEIVED0 A NOTICE ABOUT THE AIR BAG. CALL TRYING TO GET IT REPLACED IN MARCH 2016. STILL HAVE NOT HEARD ANYTHING ABOUT GETTING IT REPLACED. IT'S NOW MAY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863049May 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860313April 19, 2016
AIR BAGS
TAKATA RECALL: MY CAR IS UNDER THE TAKATA RECALL. WHEN I CONTACTED MY LOCAL DEALER, THEY INFORMED ME I HAD TO BRING THE CAR IN FIRST AND THEN THEY WOULD ISSUE AN RON SO A RENTAL CAR COULD BE OBTAINED. THEY SAID I COULD THEN TAKE MY RL HOME AND PARK IT IN THE GARAGE UNTIL THE PARTS WERE OBTAINED. SINCE I BOUGHT THE CAR AT THE DEALER, THEY HAVE SERVICED IT, AND I RECEIVED AN OFFICIAL SAFETY RECALL NOTICE FROM ACURA, WHY AM I REQUIRED TO MAKE A 40 MILE ROUND TRIP IN A VEHICLE THAT ACURA ADMITS DRIVING THE CAR CAN CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THE DEALERSHIP CAN SIMPLY SUPPLY THE RON OVER THE PHONE. OR AM I MISSING SOMETHING HERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854772April 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT WANTED TO VOICE THEIR DISSATISFACTION AT HONDA FOR THE WAY THEY WERE HANDLING A MANUFACTURERS AIR BAGS RECALL. THE CONTACT STATED THAT THE DEALER DID OFFER THE OPTION OF A TEMPORARY PROVISIONAL VEHICLE HOWEVER THEY STATED THE CONSUMER HAD TO PAY THE INSURANCE FOR THE VEHICLE. THE CONTACT STATED THAT THE THEIR INSURANCE WOULD ONLY COVER 30 DAYS. THE CONTACT THE TIME FRAME THE MANUFACTURER PROVIDED WAS UNREASONABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THEY WOULD COVER THE COST OF THE RENTAL BUT WOULD NOT COVER THE COST FOR THE INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854524April 9, 2016
AIR BAGS
INITIAL PROBLEM; SRS LIGHT , ADVISED BY ACURA TECHS PROBLEM WAS FAULTY OPDS OCCUPANT POSITION DETECTION SYSTEM AND POSSIBLY OPDS SENSOR. (SAFETY ISSUE) 10/14/15. SINCE THAT TIME AIR BAG INOP LIGHT HAS ALSO DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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