Acura RL Complaints

422 consumer complaints on file.

#10909876September 27, 2016
AIR BAGS
TAKATA RECALL: I RECEIVED NOTICE FROM ACURA ON 7/5/16 TO CALL MY DEALER (ACURA OF OCEAN, NJ) TO SCHEDULE APPT. FOR REPLACEMENT OF (2) DEFECTIVE PARTS. I IMMEDIATELY CALLED DEALER AND WAS INFORMED THAT PARTS WERE ON "BACK ORDER" AND THEY WOULD CALL ME WHEN PARTS ARRIVED TO SCHEDULE INSTALL. I HAVE CALLED DEALER 2 TIMES SINCE 7/5 AND HAVE BEEN TOLD THAT PARTS ARE STILL ON "BACK ORDER". IT HAS BEEN 84 DAYS WITH NO PARTS, I AM VERY CONCERNED AND WANT ACURA TO RECIFY MY RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910110September 27, 2016
ELECTRICAL SYSTEM
CAR HAD ELECTRICAL MALFUNCTION THE ODOMETER KEEP HAVING EQUAL NUMBERS ALOT OF THE TIME. ALSO ACCELERATION KEPT CHANGING ON ITS OWN. AS I WAS DRIVING AND ALSO ON THE HIGHWAY GOING TOWARDS OREGON. IN JULY OF 2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908570September 21, 2016
AIR BAGS
TAKATA RECALL - RECEIVED NOTICE TO REPLACE PASSENGER AIRBAG IN JULY. CALLED DEALER ON JULY 11, ( MONTANO ACURA IN ALBUQUERQUE) MADE APPOINTMENT FOR JOLY 19. GOT THERE AND THEY DID NOT HAVE THE REPLACEMENT PART. IT HAS BEEN 72 DAYS AND THEY STILL DON'T HAVE IT AND ARE UNABLE TO REPAIR MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908600September 21, 2016
AIR BAGS
TAKATA RECALL - WE RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE, INFORMING US OF THE DEFECTS IN PASSENGER-SIDE AIRBAG INFLATORS. NEEDLESS TO SAY, THE NATURE OF THE DEFECT IS SUCH THAT I WOULD NOT FEEL SAFE HAVING MYSELF OR A FAMILY MEMBER RIDE IN THE VEHICLE IN THE PASSENGER-SIDE FRONT SEAT. A SIMILAR RECALL NOTICE CAME OUT ABOUT THE DRIVER-SIDE AIRBAGS A COUPLE OF MONTHS AGO. THAT PART WAS AVAILABLE QUICKLY, AND THE REPAIR WORK FOR THE RECALL DONE EXPEDITIOUSLY. I HAVE TO ASSUME THAT IS BECAUSE MY DEALERSHIP (OR AMERICAN HONDA MOTOR CORPORATION) WAS PAYING FOR MY RENTAL CAR IN THE INTERIM. I THINK IT HAS BEEN TOO LONG FOR THIS REPAIR/RECALL TO BE ADDRESSED, AS I RECEIVED THE NOTICE AND CONTACTED MY DEALERSHIP TO HAVE THE REPAIR DONE TWO MONTHS AGO. IT IS DECIDEDLY INCONVENIENT TO HAVE TO USE TWO VEHICLES TO TRANSPORT MY FAMILY PLACES, AS NO ONE CAN RIDE IN THE FRONT SEAT AND BE ENSURED THAT IN THE EVENT OF AN ACCIDENT AND AIRBAG DEPLOYMENT, THE RISK OF DEATH OR GREAT BODILY INJURY WOULD NOT OCCUR. PLEASE TELL ME HOW I CAN GO ABOUT GETTING THIS REPAIR DONE AS SOON AS POSSIBLE, AS I THINK THAT THE PRICE OF A RENTAL VEHICLE TO USE IN THE INTERIM SHOULD ABSOLUTELY BE COVERED BY THE DEALER, BASED ON THE NATURE OF THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906733September 14, 2016
UNKNOWN OR OTHER
ODOMETER WAS TAMPERED WHICH I BELIEVE IS FRAUD IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906018September 13, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO OPTION OF A LOANER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903994September 12, 2016
AIR BAGS
2011 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905880September 12, 2016
AIR BAGS
TAKATA RECALL--FIRST CALLED TO ORDER PARTS IN RECALL ( DRIVER AND PASSENGER AIRBAG INFLATORS) ON JULY 7. JUST CALLED ( SEPTEMBER 12) AND PARTS STILL NOT AVAILABLE. I DO NOT FEEL SAFE DRIVING MY CAR SINCE THE DRIVER'S AIRBAG IS AFFECTED BY THIS RECALL. I DO NOT FEEL THEY ARE RESPONDING IN AN APPROPRIATE AMOUNT OF TIME TO RECTIFY THIS ISSUE. DEALER HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. IT'S BEEN WELL OVER 60 DAYS SINCE I FIRST CALLED TO HAVE PARTS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905720September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904954September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904280September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904413September 7, 2016
AIR BAGS
SRS LIGHT ILLUMIMATED. TOOK TO ACURA DEALER, STATED OPDS SENSOR AND/OR OPDS UNIT FAILURE. $1200-$1600 TO REPLACE 1 OR 2 UNITS. AIRBAGS WILL NOT DEPLOY IN EVENT OF IMPACT. THIS IS TOTALLY A SAFETY ISSUE AND SHOULD BE COVERED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903645September 5, 2016
AIR BAGS
TAKATA RECALL: I CALLED MY LOCAL DEALER (SCANLON ACURA) UPON RECEIPT OF NHTSA RECALL 16V-344. THIS WAS IN EARLY JULY 2016. I WAS TOLD WHEN THE PART CAME IN I WOULD BE CONTACTED. IT IS NOW EARLY SEPTEMBER 2016 AND I HAVE NOT BEEN CONTACTED. I FIND THIS DISTRESSING AS I DO NOT HAVE FULL FUNCTIONALLY OF MY VEHICLE AND DON'T KNOW WHEN THIS ISSUE WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903295September 2, 2016
AIR BAGS
TAKATA RECALL: BEEN WAITING SINCE MARCH, 2016 FOR REPLACEMENT AIRBAG. CAN THIS BE EXPEDITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903050September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903072September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899133August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897734August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897719August 22, 2016
AIR BAGS
TAKATA RECALL TRYING TO GET A REPLACEMENT RENTAL NO ONE RETURNS CALLS HAVE CALLED ON SEVERAL OCCASIONS JUST GET A RUN AROUND NAPLETONS PALM BEACH ACURA DOES NOT WANT TO HELP THEY TOLD ME TO CALL ANOTHER DEALER..VERY UNPROFESSIONAL ..I REQUESTED NEW AIR BAG IN MAY 2016 AND THEY SAID NO LATTER THAN JULY...THIS IS TRUELY A POOR ORGANIZATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896630August 17, 2016
AIR BAGS
I AM CONCERNED WHEN THIS WILL BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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