Acura RL Complaints

422 consumer complaints on file.

#10652737November 5, 2014
AIR BAGS, SEAT BELTS
AIRBAG WARNING LIGHT ON BECAUSE OF A MALFUNCTION WITH THE RIGHT SIDE AIRBAG INFLATOR, AS IN MANY OTHER ACURA VEHICLES, AND AS SHOWN BY THE RECALLS ON IT. ALSO THE AIRBAG IS NOT WORKING BECAUSE OF THE PASSENGER WEIGHT SENSOR IS SHOWING AS NOT WORKING, AND THE AIRBAG IS NOT WORKING BECAUSE THE DRIVER SEAT BELT SENSOR IN THE BUCKLE SWITCH IS NOT WORKING EITHER, ALL AFFECTING THE AIRBAG DEPLOYMENT AND THUS THE SAFETY OF THE CARS PASSENGERS. ACURA REFUSES TO FIX UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639769September 29, 2014
ELECTRICAL SYSTEM
I PARKED THE CAR AND TURNED OFF THE IGNITION. THE LIGHTS ON THE DASH BLINKED RIGHT AFTER TURNING OFF THE CAR. I KNEW I HAD A PROBLEM BECAUSE THE DOOR LOCKS WOULDN'T WORK. I TRIED TO RE-ENGAGE THE ELECTRICAL SYSTEM TO OPEN THE DOOR LOCKS, BUT THE CAR WAS TOTALLY ELECTRICALLY DEAD. I TRIED A COUPLE MORE TIMES TO START THE CAR, BUT ABSOLUTELY NOTHING. I SAT IN THE CAR A COUPLE MINUTES WITHOUT TOUCHING ANYTHING. I TRIED ONCE AGAIN TO START THE CAR AND IT WORKED. ALL THE RADIO AND NAV SYSTEM NEEDED TO BE RESET. THIS HAS OCCURRED 3 MORE TIMES OVER 3 MONTHS. EACH THE SAME WAY. AS I PARKED AND TURNED OFF THE IGNITION, IT BLINKED AND ELECTRICALLY FAILED. LAST TWO TIMES BEING ONLY 5 DAYS APART. SO IT'S HAPPENING MORE FREQUENTLY AND CLOSER TOGETHER. I HAD MY MECHANIC LOOK AT THE CAR. HE'D NEVER HEARD OF THIS PROBLEM AND HAD NO CLUE AS TO HOW OR WHY IT HAPPENED. HE EXAMINED THE WHOLE ELECTRICAL SYSTEM AND FOUND NADA. SO FAR, IT HAS NOT RE-OCCURRED 3 WEEKS AFTER BEING LOOKED AT. FRUSTRATING, CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640035September 29, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE STOPPED IN TRAFFIC, UPON ACCELERATION. ENGINE STALLED. VEHICLE PLACED IN PARK AND CAR WAS RESTARTED AND DRIVEN AWAY. MAIN FUEL RELAY WAS REPLACED. PER ACURA SERVICE BULLETIN 01-044, THE INCIDENT THAT OCCURRED COULD BE DUE TO A FAILED POWERTRAIN CONTROL MODULE. PER ACURA SERVICE BULLETIN 01-044, THERE WAS AN UPDATED POWERTRAIN CONTROL MODULE, BUT THIS PART HAS SINCE BEEN DISCONTINUED AND IS NO LONGER BEING PRODUCED BY ACURA. I HAVE CALLED ACURA CUSTOMER SERVICE WHO STATED THAT EVEN THOUGH THEY ARE AWARE OF THE CIRCUMSTANCES PER TECHNICAL SERVICE BULLETIN 01-044, THERE IS NOTHING THEY ARE ABLE TO DO TO REPAIR THE CAR. I FEEL THAT THIS IS A SAFETY RELATED ISSUE DUE TO THE RISK THAT THE VEHICLE HAS THE POTENTIAL TO CONTINUE TO STALL AND CANNOT BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629853September 1, 2014
STRUCTURE
I HAVE BEEN DRIVING SINCE 1980 AND HAVE HAD VARIOUS VEHICLES FROM VARIOUS MANUFACTURERS AND I HAVE NEVER HAD A DASHBOARD MELT FOR ANY REASON. I EXPECTED MY CAR TO HAVE MINOR PROBLEMS AT 40,000 MILES BUT MELTING WAS NOT ONE OF THEM. THE INTERIOR OF MY CAR IS MELTING. ESPECIALLY THE GLOVE COMPARTMENT, THE ARM REST AND THE CONSOLE. THE GLOVE COMPARTMENT HAS MELTED AND REMAIN SOFT AND STICKY, TO THE POINT THAT ANYTHING COMING INTO CONTACT WITH THE GLOVE BOX LEAVES AN IMPRESSION OR POCK MAR. THE ARM REST AND CENTER CONSOLE HAVE CRACKED AND PEELED. THE DRIVERS DOOR HANDLE CAME OUT IN MY HAND AS I WAS CLOSING THE DOOR ONE DAY, THAT'S WHEN I REALIZED IT WAS MADE OF 100 % PLASTIC COVERED IN VINYL. A CAR ORIGINALLY VALUED AT $51K BRAND NEW AND THEY INSTALL THE CHEAPEST DOOR HANDLE OF ANY MAKER? THEY COULDN'T AFFORD TO PUT IT TOGETHER WITH SCREWS, INSTEAD THEY GLUED IT TOGETHER. MY GLOVE COMPARTMENT AND DASHBOARD IS MELTING AND STICKY. IT APPEARS AS THOUGH SOME TYPE OF GLUE HAD BEEN POURED ON IT. YES YOU CAN RIDE IN MY CAR, BUT SIT IN YOU SEAT AND DON'T TOUCH THE DASHBOARD, IT WILL STICK TO YOUR HANDS. I COMPLAINED TO THE ACURA DEALER WHEN THE CAR WAS STILL UNDER WARRANTY AND EVEN NOW THAT I HAVE PURCHASED EXTENDED WARRANTY, THIS IS NOT COVERED. THE REST OF MY CAR IS IN IMPECCABLE CONDITION INSIDE AND OUT AS I HAVE TAKEN CARE OF IT SINCE THE DAY I PURCHASED IT. HOWEVER I AM EMBARRASSED FOR ANYONE TO COME INSIDE THE CAR AND SEE THE TATTERED CONDITION IT IS IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629860September 1, 2014
ELECTRICAL SYSTEM, ENGINE
I TRIED STARTING MY CAR AND ALL OF A SUDDEN, MY BATTERY WENT DEAD. ALL THE GADGETS ON MY DASH AND NOT ONE COULD TELL ME MY BATTERY WAS DYING OR LOW ON CHARGE. SO I CALL AAA AND THEY REPLACE THE BATTERY AND ALL OF A SUDDEN MY CAR IS WORKING BETTER AND MY AC IS WORKING BETTER. ALL THE TIMES I COMPLAINED TO THE ACURA DEALERSHIP THAT MY AC WAS NOT COOLING PROPERLY IN THIS FLORIDA HEAT AND THEY CHECK IT AND THEY TELL ME IT'S WORKING JUST FINE. ALL OF A SUDDEN, I GET A NEW BATTERY AND MY AC IS WORKING MUCH BETTER AND NOW MY CAR IS REALLY COOLING DOWN. NO WARNING LIGHT CAME ON TELLING ME LOW BATTERY. A CAR WITH ALL THESE ELECTRONICS AND NO WARNING AND THE ACURA DEALERSHIP IN DELRAY BEACH CHECKED IT OUT NUMEROUS TIME AND DID NOT KNOW THAT THE AC WAS NOT FUNCTIONING CORRECTLY BECAUSE THE CAR NEEDED A NEW BATTERY. SHAME ON ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629858September 1, 2014
LATCHES/LOCKS/LINKAGES
MY DOOR LOCKS STOPPED WORKING AGAIN AND I'M UNSURE WHETHER IT'S THE SWITCH OR THE ACTUATOR. HONDA'S AND ACURA'S ARE SYNONYMOUS WITH MALFUNCTIONING ACTUATORS.FOR THE LAST 7 YEARS THAT I HAVE OWNED THIS CAR, I HAVE HAD TO TAKE IT IN TO FIX DOOR LOCKS AND WINDOWS NUMEROUS TIMES. MY DOOR LOCKS STOPPED WORKING, MY WINDOWS STOPPED WORKING EVERY SINGLE YEAR THAT I HAVE OWNER THIS CAR. I PURCHASED EXTENDED WARRANTY SO THEY COULD FIX MY DOOR LOCKS AND WINDOWS EVERY YEAR. IT'S RIDICULOUS THE PRICES THEY CHARGE FOR THIS CAR AND THEY CAN'T MAKE IT LAST MORE THAN 1 YEAR. THE ACURA DEALERSHIP SHOWED ME, THAT ALL THE PARTS ARE MADE OF PLASTIC AND THEY WEAR. AS LONG AS IT'S UNDER EXTENDED WARRANTY, I HAVE TO KEEP PAYING A DEDUCTIBLE AND BRINGING IT IN FOR THEM TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628213August 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2000 ACURA RL. THE CONTACT STATED THAT THE SRS INDICATOR CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617625July 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO DIAGNOSTIC TESTING OR REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616750July 28, 2014
STEERING
TL* THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT STATED THAT THERE WAS A CLICKING NOISE UPON TURNING THE STEERING WHEEL AND IT SEIZED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614913July 21, 2014
AIR BAGS
SRS LIGHT ON DASH STAYS ON. DEALER CANNOT RESET TO GET LIGHT TO STAY OFF. ACURA OF DENVILLE, NJ SAYS OPDS (OCCUPANT POSITION DETECTION SYSTEM) AND SENSOR ASSEMBLIES NEED TO BE RE-PLACED AT A COST OF $1349.65 (+ TAX). WITH SRS LIGHT ON AIR BAGS WILL NOT DEPLOY. THE SRS FAILURE APPEARS TO BE THE FAILURE MOST DOCUMENTED IN THIS FORUM. IT IS A SAFETY ISSUE WHICH SHOULD HAVE A RECALL TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609976July 11, 2014
AIR BAGS
SRS LIGHT STAYS ON PROBLEM WITH SENSOR FOR AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607151June 30, 2014
STEERING
I HAVE PURCHASED THIS VEHICLE AND UPON EXAMINATION NOTICED THAT THERE IS A COMMON PROBLEM WITH THE TELESCOPING MECHANISM IN THE STEERING COLUMN. I DID A SEARCH OF THIS PROBLEM ONLINE AND FOUND THAT THIS IS A FAIRLY COMMON ISSUES WITH THESE VEHICLES AND MAY BE WELL KNOWN BY THE MANUFACTURE AS THEY DO NOT SELL THE INDIVIDUAL PIECE TO FIX THIS ISSUE BUT INSTEAD SELL THE WHOLE COLUMN AS A UNIT WHICH IS $2500. THE PROBLEM EXIST BECAUSE THEY MANAGED TO MERGE PLASTIC AND METAL TOGETHER TO CREATE A SCREW-DRIVE MOTOR IN THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606573June 27, 2014
AIR BAGS
WHEN DRIVING THE MESSAGE COMES ON THAT THE PASSENGER SIDE AIRBAG IS OFF.THE MESSAGE APPEARS CONSTANTLY. I HAVE CALLED ACURA IN TORRANCE CA.THE MESSAGE WENT AWAY,BUT IT IS CONSTANTLY APPEARING . THEY GAVE ME A REFERENCE NUMBER B012014-06-2701911. THEY SAID THAT THEY WILL INVESTIGATE MY VIN # TO SEE IF THERE IS A PROBLEM. IN THE MEANTIME MY PASSENGER SIDE AIRBAG IS INACTIVE.THE MESSAGE IS STILL ON MY COMPUTER SCREEN.I AM WORRIED I AM TAKING THE CAR IN TO THE DEALER.I THINK THAT ACURA IS TRYING TO PLAY DOWN THE SERIOUSNESS OF THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606234June 26, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
DEFECT INVESTIGATION EA13002 HAS 1 RELATED RECALL NHTSA CAMPAIGN ID NUMBER: 13V092000 MY CAR WAS NOT EXPERIENCING ANY PROBLEMS AT THE TIME OF THIS RECALL BUT I DID TAKE IT IN TO HAVE THE SERVICE COMPLETED IN JUNE 2013. A COUPLE OF MONTHS AGO MY CAR STARTED ACTING EXACTLY AS DESCRIBED IN THE COMPLAINT. WHILE DRIVING ANYWHERE FROM 45-50 MPH, THE BRAKES WILL ENGAGE ON THEIR OWN, JERKING THE CAR TO THE SIDE AND THE VSA WARNING LIGHT AS WELL AS THE SH-AWD DRIVE LIGHT WILL COME ON IN THE CAR. THIS HAPPENS ON A CONSISTENT BASIS, AT LEAST EVERY 3 DAYS, SOMETIMES EVERY DAY. APPARENTLY THE PROBLEM STILL EXISTS BECAUSE THE RECALL FIX HAS NOT PREVENTED THIS FROM CONTINUING TO HAPPEN. I TOOK MY CAR IN TO THE LOCAL ACURA DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THE YAW RATE SENSOR IS GIVING POOR INFORMATION TO THE ECU AND STABILITY CONTROL SYSTEM AND I AM SUPPOSED TO PAY $1050.00 TO HAVE A NEW YAW RATE SENSOR INSTALLED. I DO NOT UNDERSTAND WHY I WOULD BE RESPONSIBLE FOR PAYING FOR THIS WHEN IT IS A DEFECT AND CAN CAUSE INJURY TO ME OR OTHER PASSENGERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598080June 13, 2014
ENGINE
WHILE I'M DRIVING FROM WORK I HEAD A SQUEAK NOISE. SO I TURN THE AC OFF THE NOISE STOP BUT STILL HEAR TIME TO TIME. I GOT HOME OK THEN I TOLD MY HUSBAND THE PROBLEM, HE TOOK THE CAR OUT FOR A TEST. AS SOON AS BACK OUT THE DRIVE HE CAN HEAR SOME THING FELL OFF THEN THE POWER STEERING STOP WORKING. HE HAS TO MUSCLE THE STEERING BACK TO THE DRIVE. HE OPEN THE HOOD AND FOUND OUT THE HARMONIC BALANCER FELL OFF. LUCKY FOR ME THAT DID NOT HAPPEN TO ME WHILE I'M ON THE FREE WAY. OH MY WORK ONLY TEN MILES FROM MY HOUSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594340May 27, 2014
POWER TRAIN
AT A RED LIGHT STOPPED. WHEN LIGHT TURNED GREEN I PRESSED ACCELERATOR TO GO AND IT JUST STALLED WITH THE ENGINE REVVING UP. FINALLY IT STARTED MOVING FORWARD SLOWLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585276April 28, 2014
SEAT BELTS
AIRBAG LIGHT WENT ON AND DEALER CHECKED CODES AND SAID DRIVERS SEATBELT BUCKLE NEEDS REPLACEMENT AND STATED NOT UNDER WARRANTY. MY SISTERS 2002 HONDA HAS SAME ISSUE LAST MONTH AND THEY WARRANTEED IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579399April 12, 2014
AIR BAGS
THE SRS LIGHT CAME ON SUDDENLY ON DAY IN JANUARY 2014 AND AFTER DISAPPEARED AFTER TWO WEEKS. HOWEVER, THE MESSAGE IN THE LOG SHOWED A 92-22 ERROR MESSAGE AND REQUIRED ME TO TAKE THE CAR TO DEALERSHIP. AS THE LIGHT SRS HAD GONE OFF I TOOK THE CAR IN TO DEALERSHIP ON APRIL 4TH FOR ANOTHER RECALL ISSUE AND ASKED THEM TO LOOK IN TO SRS MESSAGE. MIND YOU THE SRS LIGHT WAS OFF WHEN I TOOK THE CAR TO THE DEALERSHIP. AFTER THEY LOOKED INTO THE ISSUE THE SRS LIGHT CAME BACK ON AND NOW THE DEALERSHIP WANTS $1300 TO REPLACE THE SRS SYSTEM. I CALLED ACURA AND THEY SAID THE SRS IS OUT OF WARRANTY AND THEY SUGGESTED THAT THEY WILL NOT REPLACE IT. THERE IS A TECHNICAL SERVICE BULLETIN OUT FOR COLLECTING ALL PASSENGER AIR BAGS HOWEVER THEY WANT TO CHARGE ME. REALLY DISAPPOINTED WITH THE WAY BOTH THE ACURA DEALERSHIP IN BETHESDA, MD AREA AND ACURA BOTH ARE TREATING THE SITUATION. I WILL CERTAINLY HAVE TO TAKE THIS ISSUE TO THE NEXT STEP IN INVESTIGATING WHETHER THIS IS A SYSTEMATIC APPROACH USED BY THE COMPANY AND DEALERSHIPS TO HAVE CONSUMERS BARE THE BURDEN OF DEFECTIVE PARTS. MORE TO COME ON THIS SOON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573744March 20, 2014
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT FRONT HEADLIGHT STARTED FLICKERING AND CUT OFF. I TURNED LIGHTS OFF THEN BACK ON AND HEADLIGHTS CAME BACK ON. THE NEXT DAY BOTH HEADLIGHTS STARTED FLICKERING AND BOTH WENT OFF TURNED LIGHTS OFF AND ON UNTIL THEY CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568056March 9, 2014
POWER TRAIN
MY HUSBAND DROVE ONTO A SLOPED DRIVEWAY (UPHILL) AND LEFT THE CAR RUNNING, GOT OUT AND RANG THE DOORBELL TO OUR DAUGHTER'S HOUSE TO SEE IF ANYONE WAS HOME. THEY ANSWERED THE DOOR AND HE CAME BACK TO THE CAR AND MOTIONED FOR ME TO GET OUT OF CAR AND COME INTO HOUSE. HE REMEMBERED HE HAD LEFT THE CAR RUNNING, SO AS I GOT OUT OF THE FRONT PASSENGER SEAT, HE REACHED IN AND TURNED THE IGNITION OFF. I TURNED TOWARD THE BACK OF CAR TO GET SOMETHING OUT OF THE BACK SEAT. THE FRONT PASSENGER DOOR WAS STILL OPEN ALL THE WAY. THE CAR STARTED ROLLING BACKWARD DOWN THE DRIVEWAY, I TRIED TO RUN BUT THE DOOR HIT ME KNOCKED ME FACE DOWN ON THE ASPHALT OF THE STREET, AND THE BOTTOM OF THE OPEN FRONT DOOR SCRAPED OVER ME, ABRADING MY HEEL, BACK, AND LACERATING MY HEAD. WHEN MY FACE HIT THE ASPHALT, MY TWO UPPER FRONT TEETH GROUND INTO THE ASPHALT, BOTH HANDS TRYING TO BREAK MY FALL, AND BOTH KNEES CRASHING ON THE STREET SURFACE. I SUFFERED FRACTURES OF BOTH UPPER INCISORS, A 1 INCH LACERATION TO BACK OF SCALP, SPRAINED R THUMB, ABRASIONS OF BOTH HANDS AND BOTH KNEES. I PROCEEDED TO HAVE A RATHER SIGNIFICANT ASTHMA ATTACK FOR SEVERAL HOURS AFTERWARD AND I THOUGHT I HAD ASPIRATED SOME OF THE TOOTH FRAGMENTS THAT BROKE OFF. I SPENT 3 HOURS IN ER GETTING CHEST AND ANKLE XRAYS AND GETTING THE LACERATION STAPLED. THERE WAS NO WARNING SIGNAL AND NO CLUE THAT TURNING THE ENGINE OFF WOULD LET THE CAR ROLL WHEN IT HAD STAYED STABLE WHEN ENGINE WAS RUNNING. THE CAR CONTINUED BACKWARD ACROSS THE STREET AFTER ROLLING OVER ME AND ENDED UP ON THE LAWN OF THE NEIGHBOR ACROSS THE STREET. IT SEEMS THERE SHOULD BE A WARNING SIGNAL OR SAFETY MECHANISM TO PREVENT THE CAR FROM BEING TURNED OFF IF IT IS NOT IN THE PROPER GEAR OR IF HAS SOMEHOW POPPED OUT OF PARK. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Acura RL