Acura RL Complaints

422 consumer complaints on file.

#11325038May 18, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ACURA OF SALEM (2475 COMMERCIAL ST SE, SALEM, OR 97302), AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321920April 22, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319538March 27, 2020
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESITATION DURING ACCELERATION AND RUBBER SQUEAK NOISE NEAR FRONT LEFT WHEEL. NO REMEDY WAS PROVIDED AND VEHICLE WAS DAMAGED AND BATTERY CHARGING DISABLED BY PATTON HONDA GEORGIA. OWNER WAS CHARGED A $100 SERVICE CHARGE. MCCONNELL HONDA ALABAMA DID NOT TROUBLESHOOT MALFUNCTION, REMOVED AND REPLAC ED A GOOD ALTERNATOR, WHICH DOES NOT SOLVE THE BATTERY CIRCUIT CHARGING MALFUNCTION AND BILLED CUSTOMER $1320 INITIALLY THEN $920 AFTER CUSTOMER EXPRESSED DISAPPOINTMENT WITH BAD REPAIR THAT WILL PROVE FAULTY. MCCONNELL HONDA ALABAMA LATTER ATTEMPTS TO RE-TITLE AND SELL OWNER'S VEHICLE TO AUCTION DESPITE CIVIL SMALL CLAIMS COMPLAINT FILED ON 25 MARCH 2020 IN MONTGOMERY COUNTY COURT, ALA. NEITHER DEALERSHIP REFERENCED OR ADDRESSED THE OPEN RECALL SAFETY STATUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319330March 26, 2020
ELECTRICAL SYSTEM
DOORS LOCK WHEN INSIDE, SITTING STATIONARY, AND CAN'T GET THEM TO UNLOCK FROM DRIVERS POSITION. PASSENGER MAY NEED TO GET OUT TO USE KEY TO UNLOCK FROM OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301852January 25, 2020
AIR BAGS, EXTERIOR LIGHTING
CHECK AIRBAG SYSTEM LIGHT ON. CONNECTION TO HEADLIGHT DEFECTIVE, HEADLIGHT TURNS ON AND OFF RANDOMLY LIKE WHEN GOING OVER A BUMP, BUT TURNS BACK ON IF YOU TURN LIGHT OFF THEN ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281525November 21, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2005 ACURA RL. THE CONTACT STATED THAT HER SON WAS DRIVING AND APPROACHED A CRASH THAT HAD ALREADY TAKEN PLACE. THE VICTIM OF THE CRASH WAS EJECTED FROM THE VEHICLE AND WAS LYING IN THE ROAD. THE CONTACT APPLIED THE BRAKES AND ATTEMPTED TO AVOID A VEHICLE THAT WAS STOPPED IN THE ROAD. THE CONTACT'S SON SWERVED INTO THE OTHER LANE AND CRASHED INTO THE VEHICLE THAT WAS INVOLVED IN THE CRASH AS WELL AS THE VEHICLE THAT WAS STOPPED IN THE MIDDLE OF THE ROAD. THE DRIVER'S VEHICLE FLIPPED OVER ONTO THE SHOULDER OF THE ROAD AND THEN LANDED UPRIGHT AGAIN. THE CONTACT'S SON SUSTAINED HEAD TRAUMA, CUTS TO THE EYES, A BROKEN NOSE, AND ONE OF HIS EYELIDS WAS DETACHED FROM HIS EYE AND HAD TO BE REPAIRED BY A PLASTIC SURGEON. HE WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL WHERE HE REMAINED FOR A MONTH AND A HALF, BATTLING INFECTIONS DURING HIS RECOVERY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. THE OTHER FIVE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKING YARD TO BE INSPECTED. THE CONTACT RETRIEVED THE VEHICLE AND TOOK IT TO HER RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.*DT CRASH REPORT (XXX) LICENSE NUMBER (XXX) VIN (XXXXXX) VEH LICENSE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11281621November 21, 2019
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION WHEN ATTEMPTING TO SLOW DOWN. WHEN SHIFTED TO N DURING AN EVENT, TACHOMETER READS 6000 RPM. THROTTLE PEDAL AND AREA ARE CLEAR, NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222244June 24, 2019
EXTERIOR LIGHTING
HEADLIGHTS RANDOMLY QUIT WORKING CREATING HAZARD DRIVING AT NIGHT AND INCLEMENT WEATHER. SOMETIMES ONE SIDE AND THEN RANDOMLY BOTH LIGHTS DISCONTINUE WORKING. ACCORDING TO OWNERS ON ACURA OWNER WEBSITE/FORUM, THIS IS A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209096May 21, 2019
ELECTRICAL SYSTEM
FRONT PASSENGER DOOR LOCK ACTUATOR WAS REPLACED LESS THAN TWO YEARS AGO. THE EXACT SAME PROBLEM WITH THE SAME DOOR LOCK HAS REOCCURRED. THE LOCKED DOOR WILL NOT OPEN WHEN THE DOOR HANDLE IS TOUCHED NOR WILL THE DRIVER SIDE DOOR LOCK CONTROL LOCK OR UNLOCK THE FRONT PASSENGER DOOR. WHILE DRIVING THE ACTUATOR IS CONSTANTLY TRYING TO LOCK THE DOORS BUT IT DOESN'T WORK. I HAVE SEEN OTHER SIMILAR PROBLEMS WITH THIS VEHICLE DURING MY ON-LINE RESEARCH. I CONTACTED THE ACURA DEALER THAT REPAIRED AND REPLACED THE ORIGINAL ACTUATOR BUT WAS TOLD THAT THE PART WARRANTY IS 1 YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207010May 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING THE CAR MADE A LEFT TURN ON IT'S ON REAL FAST THEN ALL MY DASH LIGHTS LITE UP LIKE A CHRISTMAS TREE. THE STEERING WHEEL AS ALSO STUCK IN A RIGHT HAND TURN BUT STILL DRIVING STRAIGHT. THIS WAS A VERY SCARY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203859April 26, 2019
ENGINE
THE CAR OVER HEAT EVEN AFTER MAKING SURE THAT IT HAS ENOUGH COOLANT, THIS IS THE SECOND TIME THIS CAR HAS DONE THIS IN A 2 YEAR SPAN! TOOK IT TO THE SHOP THE FIRST TIME IT HAPPENED AN THEY REPLACED THE HEAD GASKET, I'M GUESSING IT'S THE SAME ISSUE NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202827April 22, 2019
ELECTRICAL SYSTEM
THE FRONT PASSENGER DOOR HANDLE STARTED SMOKING AND BURNING ON MY VEHICLE. IT MELTED PART OF THE DOOR HANDLE AND LEFT MOST OF THE ELECTRICAL EQUIPMENT INOPERATIVE INCLUDING THE INABILITY TO START THE CAR. THE VEHICLE WAS PARKED/STATIONARY & OFF AT THE TIME OF OCCURRENCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155315December 1, 2018
EXTERIOR LIGHTING
HID HEADLIGHTS. MY PROBLEM HAS BEEN WITH MY HEADLIGHTS EVER SINCE I BOUGHT THE VEHICLE USED IN JULY OF 2015. EVERY NOW AND THEN THE PASSENGER SIDE HEADLIGHT WOULD FLICKER AND GO OUT. I CAN GET THE HEADLLIGHT TO COME BACK ON BY TURNING OFF THE HEADLIGHTS AND TURNING THEM BACK ON. THE PROBLEM CAN BE SO BAD AT TIMES THAT I HAVE TO DO IT REPEATEDLY WHILE I'M DRIVING. I DO MOST OF MY DRIVING AT NIGHT SO THIS HAS BECOME A VERY REAL ISSUE FOR ME. I'VE READ HOW OTHERS HAVE HAD THE SAME PROBLEM BUT ACURA REFUSES TO ACKNOWLEDGE IT. IT'S A COSTLY REPAIR ESPECIALLY IF THEY CAN'T FIND EXACTLY WHAT THE ISSUE IS. I'VE ALREADY GOTTEN STOPPED BY A POLICEMAN ABOUT THE HEADLIGHT BEING OUT. AND WHEN I EXPLAINED TO HIM WHAT THE ISSUE WAS HE LET ME GO ONCE I SHOWED HIM THAT IT CAME BACK ON. THE CAR ITSELF HAS BEEN AMAZING TO DRIVE ESPECIALLY HOW HARD I'VE DRIVEN IT OVER THE YEARS AND IT NOW HAS ABOUT 238,000 MILES ON IT OF WHICH I PUT ABOUT 95,000 MILES. OTHER MAJOR REPAIRS LIKE THE AIR CONDITIONING I HAD REPLACED WITHIN A MONTH AFTER PURCHASING THE CAR UNDER WARRANTY. I WAS NOT SO LUCKY WITH THE RADIATOR THAT WENT UP. THE WHOLE ORDEAL ENDED UP COSTING OVER $1000 AT A AAA AUTO REPAIR CENTER. I STILL SAY IT IS AN AMAZING CAR FOR THE TECHNOLOGY, ROAD MILES, AND AGE OF VEHICLE. I PURCHASED IT BECAUSE IT WAS ALL-WHEEL DRIVE AND THE PRICE WAS JUST UNDER $10K BACK IN 2015. THIS CAR NEW WAS MORE LIKE $50K-$55K. I WISH THAT ACURA WOULD ISSUE A RECALL AND MAKE THE NECESSARY REPAIRS FOR THE HID SYSTEM. I ACTUALLY READ HOW ONE OWNER HAD BOTH HEADLIGHTS GO OUT WHILE DRIVING. SCARY TO EVEN THINK ABOUT THAT HAPPENING AT THE WRONG TIME AND THEY NOT KNOWING HOW TO FIX IT THE WAY I LEARNED WHICH IS TO TURN THEM OFF AND ON. SOMETIMES I CAN GO SEVERAL MONTHS WITH NO ISSUES AND THEN OTHERS IT HAPPENS JUST ABOUT EVERY NIGHT DEPENDING ON CLIMATE I SOMETIMES THINK, SPECIFICALLY, HUMIDITY, BUT I CAN'T BE SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114362July 29, 2018
AIR BAGS, SEAT BELTS
"TAKATA RECALL" THE VEHICLE WAS TRAVELING IN CITY AT APPROXIMATELY 10MPH. I HAD JUST FINISHED GASING UP. AS I WAS DRIVING I NOTICED THE SRS LIGHT WAS ILLUMINATED. ONCE ARRIVING HOME, I BEGAN TO RESEARCH AND TROUBLESHOOT THE ISSUE. I CAME UP WITH 2 CODES. THE FIRST WAS 3-5, AND THE SECOND WAS 1-1. 3-5 WAS PERTAINING TO A GROUND FOR THE SEATBELT PRETENSIONER, DRIVER'S SIDE. 1-1 WAS PERTAINING TO A MODULE FOR AN AIRBAG. I CAN'T REMEMBER WHICH SIDE. AS AFOREMENTIONED, THE RESEARCH I DID CONFIRMED THERE WERE SOME RECALLS PERTAINING TO THE AIR BAG SYSTEM. IF SOMEONE COULD PLEASE GET BACK TO ME REGARDING THESE MATTERS AS SOON AS FEASIBLE IT WOULD BE GREATLY APPRECIATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114116July 27, 2018
UNKNOWN OR OTHER
ANTI-THEFT SYSTEM ; LOCKING SYSTEM MALFUNCTIONING. FREQUENT ALARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093437May 12, 2018
UNKNOWN OR OTHER
DIGITAL DASH PULLS TOO MUCH VOLTAGE SO IT SHORTS OUT INTERMITTANTLY AND WORKS PROPERLY WHEN RESTARTED. NO CODES CONSISTENT BUT THE ONES PULLED WERE ALL LEVEL ONE ON THE HONDA ECM HIERARCHY IE: LOW OIL PRESSURE OR SIMILAR WARNING THEN BLACK DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067232February 6, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER ISSUED EIGHT TSBS ON THE AIR BAGS, BUT NO AIR BAG RECALLS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 201,373.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053837December 11, 2017
AIR BAGS
I SAW ON TV THERE IS A POSSIBLE RECALL ON TAKATA AIRBAGS ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053786December 10, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040280October 26, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
THE POWER STEERING LINE IS POURING OUT THE FLUID AND BURNS UNDER THE CAR CAUSING SMOKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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