Acura RDX Complaints

2,183 consumer complaints on file.

#11626898November 22, 2024
EXTERIOR LIGHTING
The low beams on this vehicle have been consistently getting worse even with cleaning of the outside components and changing the bulbs. This makes it dangerous for night driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626575November 21, 2024
EXTERIOR LIGHTING
Headlights failed. Replaced light bulbs several times. The ballasts are not fogged but light is all diffracted. Very unsafe to drive. I have been dealing with the issues for years. I took the car to the dealer and their solution was aftermarket lights!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626701November 21, 2024
EXTERIOR LIGHTING
Over the past several years, the headlights have dimmed to the point where it is difficult to see. We have tried changing bulbs several times to no avail. In searching the internet, this is a known issue. The only remedy is to purchase and install new headlight assemblies as the original equipment goes bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626714November 21, 2024
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated while entering the vehicle, the contact became aware that there was glass on the rear seat of the vehicle. The contact stated that the rear windshield had shattered without impact. A Police report was filed. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the vehicle was not included in the TSB. The manufacturer was not notified of the failure. The failure mileage was 40,048.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626720November 21, 2024
ENGINE
Engine judders at 2k rpm around 60 mph. Car has 92k miles with timely documented service maintenance. Took car to the dealership and said there’s a head gasket leak on cylinder 4 and needs to be replaced. Contacted American Honda about the issue and they said they cannot cover the repair cost. They also don’t have the replacement part for the fuel pump recall for a long time as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626400November 20, 2024
EXTERIOR LIGHTING
The reflector in the headlight assembly failed and the headlights are so dim it's unsafe to drive after dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626443November 20, 2024
EXTERIOR LIGHTING
Headlights are too dim for safe driving. I have replacement bulbs and the housing. Honda estimate for repair for a condition that is the result of using manufacturing materials (as I understand it) that degrade over time and lead to dimming is cost prohibitive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626091November 19, 2024
EXTERIOR LIGHTING
I purchased the car new and have maintained the vehicle in very condition. What happened is the headlights have gradually become dim as time passed, now they are not effective, creating an unsafe driving condition at night. I spoke with the dealer about this problem and I was informed that this is a common problem for the 2013 Acura RDX. There were no warning lights or maintenance tasks that would prevent this problem. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626172November 19, 2024
EXTERIOR LIGHTING
The headlights are extremely dim at night. Replacing the bulbs does not address the issue. The problem appears to be with the headlight housing itself. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626297November 19, 2024
VISIBILITY/WIPER
My car was parked in a parking lot and the rear windshield spontaneously shattered. There was previously no damage to the window. My rear dashcam shows evidence that the windshield shattered with nobody in or around the car. I spoke with police officers who reviewed security footage in the parking lot; they confirmed that the damage was not an act of vandalism and happened spontaneously. I have read online about numerous complaints of this issue and the current class action lawsuit against Acura/Honda for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625886November 18, 2024
VISIBILITY/WIPER, STRUCTURE:BODY
I came outside my house at 10am to go to church, to see that my back windshield was completely shattered. The vehicle had been parked and backed into the driveway for more than 10 hours in front of my house and it was not currently running. There's no way a rock or ball or anything could have hit the windshield and there were no signs of someone trying to break in or forced entry into the vehicle which has been verified with Ring doorbell camera. The rear windshield had spontaneously and unexpectedly shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625959November 18, 2024
VISIBILITY/WIPER, STRUCTURE:BODY, UNKNOWN OR OTHER
While we were driving we heard what sounded like a shot, when we pulled over we noticed the rear window was shattered, and noticed nothing had gone through or hit it After inspecting it. My daughter was scared to stay in the car so we had to call someone to pick them up and give them a ride. The dealership told me my vehicle is no longer under warranty only drivetrain warranty and that it was not their problem to call my insurance is what I got told. Hundreds of others have had the same issue after doing some research online. There was no warning or cracking of any kind before this. Incident happened on 11/17/24 at 7:45pm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626072November 18, 2024
STRUCTURE:BODY
The rear windshield shattered and the reason was unknown, vehicle was parked in a location and in a position where it couldn’t have gotten hit by something passing by. After replacing the windshield, there is still shattered glass inside the liftgate panels and are unreachable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625809November 17, 2024
UNKNOWN OR OTHER
The rear tailgate glass spontaneously shattered when the vehicle was parked/not operating with nothing hitting the back glass. The only operating change over the past two weeks prior to the shattering was regular morning use of the rear defroster. Rear tailgate was never slammed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625455November 15, 2024
EXTERIOR LIGHTING
The low beam light is extremely dim, making it unsafe and dangerous to drive at night. I hope this issue can be considered for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625544November 15, 2024
VISIBILITY/WIPER
On Saturday, November 8th, 2024, I walked out to my vehicle, rear windshield intact, no damages, start my car, and turned on the rear-defroster. 20 seconds later, I hear cracking, as I am about to pull out, and to my surprise, my entire rear windshield is cracking and making popping noises. I put my car in park, and the entire windshield is crumbling and shattering before my eyes. There was absolutely NO impact whatsoever. I then, contacted the dealer, and dealer asked me to drive to the dealership, which is 10 miles away, while glass is falling into my trunk area, and flying out onto the highway. The dealer put me in a loaner until they heard from the warranty department. My car is 4,000 miles out of warranty, but they were still going to see what they could do. It has been five business days now, as today is November 15th, 2024, and I have still yet to receive an answer. I have not received information if my vehicle has even been inspected by the dealership. There were no warning lights, messages, or any issues with the vehicle. I take care of the vehicle directly through the dealership, where I purchased the vehicle from and should show all of that on the CarFax. I have, however, found several open lawsuits where claimants are filing cases against Acura for a faulty rear windshield. Please advise!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624914November 13, 2024
EXTERIOR LIGHTING
The low front light is so dim that we need to turn on the high light to see at night. Having to use high lights also creates a glare problem for other motorists, but we need the high light as the low light is so dim that it creates a safety hazard for driving at night in urban areas with low lights. We changed the front low halogen bulb lights for LED lights but it was not enough. People suggest to change the front light house or case, but the problem persist as the reflective materials inside the OEM case becomes defective after using the lights for some time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625027November 13, 2024
ENGINE
Premature defective hydraulic timing belt tensioner similarly to the 2018 and 2019 RDX under recall. The seal in the tensioner prematurely aged causing hydraulic leakage making it unable to maintain timing belt tension. If the tensioner fail at highway speed causing the timing belt to skip leading to out of timing and major engine malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624887November 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM
On October 31, 2024, I was nearing the end of a three hour trip. I was traveling on a rural two-lane highway with a 55 mph speed limit. I had just pulled away from a 4-way stop intersection and was following a single vehicle traveling 40 mph. Once I could see there was a safe distance from oncoming traffic, I decided to pass the slower vehicle. As I moved into the opposite lane and accelerated, the engine lost power and barely made it around the car I was passing. If oncoming traffic had been closer there could have been a head-on collision. The engine light started flashing and I had to keep the accelerator pressed half way to the floor to maintain 50 mph. There was no shoulder on the road and no place to pull over, so I continued for 15 minutes with engine light blinking and struggling to maintain 50 mph. No other warning lights came on and the engine was not overheating. When I reached my destination I turned the engine off and then restarted it. The flashing engine light was gone and the car drove fine. The nearest Acura dealer was an hour away so I took the car to my dealer when I returned from my trip. They test drove the vehicle and called the Acura Tech Line. They could not duplicate the problem. They said they did not find any diagnostic codes so there was nothing they could do. They said if it happens again to bring it back. If it happens again I might not live to tell the story!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624871November 12, 2024
EXTERIOR LIGHTING
My 2013 Acura RDX headlights are so dim and it is very dangerous for me to drive at night. This is worse when raining or street lights aren't available. It seems to be a known issue that these cars are equipped with unsafe low-beam headlights that gradually dim over time. This is a huge safety risk, even more so for families with young kids. Why were these not raised earlier and why are these cars not recalled for the fix? Please take necessary and immediate action so lives are not lost over this. Thank you very much for your time and consideration of this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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