Acura RDX Complaints

2,183 consumer complaints on file.

#11628999December 5, 2024
ENGINE
I am unable to find a dealership that will perform the repair, please help. They all say they are short or parts and are only fixing vehicles experiencing issues. I lose power when accelerating all the time but this apparently is not enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629118December 5, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
October 30th 6pm, parked car at home and exterior lights (headlights, fog lights, rear lights) would not turn off. Car was not running. Lights finally went off when battery was completely drained. Had to jump battery to get car to dealership on October 31st. There were no previous warning lamps or messages. Dealership did a complete reinspect and were able to reproduce issue. Dealership determined that there was a leak in the sunroof. I then shared that the sunroof had been rattling and popping for a few weeks, but did not mention when dropping off for the lights since I didn't think it was related. I have spoken to Honda who states that this VIN does not have any recalls. There are known issues with the sunroofs for this year and make of car, but no recalls and the extended warranty as well as the 'certified car' warranty does not cover this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628759December 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628913December 4, 2024
FUEL/PROPULSION SYSTEM
There was a recall for the fuel pump modules but the parts are not available at any dealership in my area and this is going on over a year. Acura keeps sending me direct mail that there is an issue but there is no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628556December 3, 2024
FUEL/PROPULSION SYSTEM
The contact owns a 2020 Acura RDX. The contact stated that while attempting to start the vehicle the vehicle failed to start as intended. The vehicle returned to normal functionality but the failure reoccurred. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 23V858000 (Fuel System, Gasoline); the VIN was included but the remedy was not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628577December 3, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
My car was parked in a Garage untouched for hours I turned on remote start and came back to find my back window completely shattered. I looked inside the vehicle to see maybe if someone through a rock or anything but i found nothing and the way it cracked shows it came from the defroster.I have seen multiple complaints about Acura RDXs back window randomly shattering after using the rear defroster on the vehicle. I called an Acura service shop and they confirmed this is a re occurring issue but refused to compensate or assist in fixing the matter. They claimed my warranty ended or there is no recalls for my vehicle but this is a known issues with Acura RDXs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628611December 3, 2024
VISIBILITY/WIPER
I got in my car and shut the door and as I put the car in reverse, before I could move, I heard a popping sound and then the sound of glass shattering. Immediately put the car back in park and looked back and saw the glass was broken. I learned that Acura/Honda actually has a TSB for this and knows that it's a problem. I contacted them but because my vehicle is 10,000 mi over the warranty they would not do anything. TSB 22-014. If this had happened when I was driving it could have caused a serious accident. I also now have to pay out of pocket to have the windshield replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628618December 3, 2024
ELECTRICAL SYSTEM
Back up camera system failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628271December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628332December 2, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Started car up while parked in shopping center to warm up. The entire rear windshield glass popped and shattered. Took pictures and found out that Acura RDX from 2019 to 2023 have known to have this issue relating to faulty rear defroster wiring and glass. Opening a case with our local elite Acura dealership where we purchased vehicle from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628354December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628433December 2, 2024
VISIBILITY/WIPER
The rear windshield shattered when the car was parked in the driveway and warming up/ using the defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628314December 2, 2024
VISIBILITY/WIPER
Rear tailgate window shattered when the vehicle was parked/not operating with nothing hitting the back glass. The only operating change over the past two weeks prior to the shattering was regular morning use of the rear defroster. Rear tailgate was never slammed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627975November 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that several local dealers were contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628007November 29, 2024
VISIBILITY/WIPER
I had remote started my car 10 minutes before I was going to get in since it was 30 degrees Fahrenheit outside. When I got out to my car, I sat down in the driver's seat, and after I shut my door, my rear window shattered. There is some sort of issue with the rear defrosting system, there are no other explanations for why this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627648November 27, 2024
UNKNOWN OR OTHER
THE REAR WINDSHIELD SHATTERED INTO PIECES WHILE I GOT TO MY CAR AFTER WORK :( WARRANTY DID NOT COVER IT HAD TO PAY OUT OF POCKET I HAVE SEEN MANY POST ABOUT THE REAR WINDSHIELD SHATTERED SHOULD BE RECALLED !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627811November 27, 2024
ENGINE
I started driving on the freeway for a few miles in the rain and suddenly started to hear a low rumble/rattling sound from the engine area. The car began to cycle through error messages for every one of the electronic safety systems (Brake system, vehicle stability assist system, electric power steering system, adaptive cruise control system, collision mitigation braking, & road departure mitigation) The car then began to lose drive power (wouldn’t maintain/increase speed when pressing the gas pedal). I moved over to the furthest right lane/slow lane and continued to lose propulsion from the gas pedal. Being forced to such a slow speed on the freeway in inclement weather was very unsafe for me and my wife who was in the car with me. I had to drive on the shoulder in order to exit the freeway and the engine rattle got increasingly louder and worse sounding. I pulled into a parking lot and the car was not drivable. AAA tow to a AAA certified mechanic repair shop and was told that there was metal debris in the oil pan and oil filter which was signs a faulty engine components that has now destroyed the motor. I’m currently without the RDX and being told it is in need of a whole new motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627404November 26, 2024
STRUCTURE:BODY
The rear window spontaneously shattered while parked. I cut my hand when cleaning up the glass.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11627075November 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
This morning I awoke to another shattered rear windshield. I had the exact same thing happen in January of this year. This is my second out of cost rear windshield replacement due to the known problem Acura has failed to address. I have spent over 1,000 dollars on replacement glass in addition to my car being in the shop for 3 months waiting for a fuel pump. This is ridiculous, and something needs to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626986November 23, 2024
UNKNOWN OR OTHER
The “heads up display” on the windshield that shows the vehicle speed becomes blurry. This is a safety issue because a person can believe he is going a speed that is incorrect. This is particularly troubling when the vehicle is traveling at a much faster speed than appears on the windshield. In the past there was an incident where my vehicle was traveling 10 mph faster than I thought because of the blurred heads up display image. Acura/Honda is aware this is an issue (service bulletin 20-046) but has not taken action to correct the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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