Acura MDX Complaints

3,381 consumer complaints on file.

#11327302June 4, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR EMISSIONS TESTING, HE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326506May 29, 2020
AIR BAGS
"CHECK AIRBAG SYSTEM" LIGHT CAME ON. NO ACCIDENTS, NOTHING THAT SHOULD HAVE CAUSED THE LIGHT TO COME ON. IT WAS STATIONARY WHEN IT CAME ON, PARKED IN DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326220May 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324088May 11, 2020
UNKNOWN OR OTHER
CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323648May 7, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323525May 6, 2020
POWER TRAIN
WHEN THE ENGINE IS COLD THE CAR HESITATES WHEN IT SHIFTS INTO 2ND & 3RD GEARS. IT ALMOST STALLS. I HAVE ALMOST BEEN HIT NUMEROUS TIMES AT INTERSECTIONS. THE DEALER SAYS NOTHING IS WRONG, YET 2 LOANERS THAT WERE SIMILAR AGES & MILES DIDN'T DO THAT. THE PROBLEM GOES AWAY AFTER THE CAR IS DRIVEN A FEW MILES. HAPPENS EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323547May 6, 2020
ENGINE, UNKNOWN OR OTHER
MECHANICAL FIRE *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11322583April 28, 2020
POWER TRAIN
ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOUDER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322129April 24, 2020
WHEELS, UNKNOWN OR OTHER
I WAS IN A DRIVE THROUGH WAS ASKED TO PULL FORWARD AND PARK AT CURB AS I BRAKED MY VEHICLE ACCELERATED ON ITS OWN STRIKING THE CURB AND DAMAGING MY LEFT FRONT WHEEL AT THE TIME OF THE FALSE ACCELERATION I WAS IN DRIVE IDELING FORWARD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11320917April 12, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320641April 9, 2020
STRUCTURE:BODY
I WAS DRIVING 80 MPH ON THE HIGHWAY WHEN THE PASSENGER SIDE WINDSHIELD GARNISH FLEW OFF THE CAR. AFTER INSPECTION, IT APPEARS THE CLIPS THAT HOLD THE GARNISH ON WERE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319352March 26, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WINDSHIELD WIPER DOESN'T WORK, ELECTRONIC STEERING FAILED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11319277March 25, 2020
ENGINE
MY VEHICLE STARTED TO BURN A LOT OF OIL I TOOK IT TO ACURA AND THEY TOLD ME IT WAS INDEED BURNING A LOT OF OIL AND THAT THERE IS A RECALL FROM ACURA, BUT BECAUSE THERE ARE 215,000 MILES ON MY CAR THEY ARE NOT WANTING TO COVER IT. EVEN THOUGH I WAS NEVER TOLD OF THE RECALL AND BECAUSE OF A MECHANICAL ISSUE ON THEIR PART I SHOULD NOT BE RESPONSIBLE FOR THE COST. IT'S NOT FAIR AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319139March 24, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ACURA OF PEORIA DEALER LOCATED AT (9190 W. BELL RD, PEORIA, AZ, 85382) WHERE THE TECHNICIAN CONFIRMED THAT AIR BAG WARNING WAS ILLUMINATED HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319073March 23, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED LIGHT IS STILL ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319087March 23, 2020
ENGINE
I'VE HAD A RECURRING PROBLEM WITH OIL BURNING THROUGH AT A MUCH FASTER RATE THAN EXPECTED. FOR EXAMPLE, IN THE LAST TWO MONTHS SINCE MY LAST OIL CHANGE WITH AN ACURA SERVICE/REPAIR CENTER, THE OIL INDICATOR LIGHT HAS COME ON REPEATEDLY. ALSO, THE 'CHECK EMISSIONS SYSTEM' HAS ALSO DISPLAYED AFTER DRIVING ON THE FREEWAY. IT SMELLED LIKED SOMETHING WAS BURNING IN THE ENGINE. I CHECKED THE OIL ONLY TO FIND OUT NO OIL WAS EMPTY. I ADDRESSED THE OIL INDICATOR LIGHT TO ACURA SEVERAL MONTHS AGO DURING A PREVIOUS OIL CHANGE. THEY TOLD ME EVERYTHING IS FINE. I TALKED TO A SEPARATE MECHANIC AND HE STATED HE HAS SEEN PROBLEMS WITH THE MDX ON OTHER MAKES AND MODELS OF CARS WHERE SCRATCHES ON THE CYLINDER WALL WERE CAUSING THE INCREASED OIL USAGE. IN ORDER TO FIX IT WOULD COST AROUND $4,000. I'VE BEEN LOYAL TO ACURA IN SERVICING MY CAR. NONE OF THEM HAS STATED THAT THIS COULD BE AN ISSUE. ALSO, SHOULDN'T A PROBLEM LIKE THIS WARRANT A RECALL? JUST LOOKING FOR SOME ANSWERS ON AN ISSUE I THINK IS WRONG IN THE WAY CUSTOMERS HAVE BEEN INFORMED AND TREATED ALONG WITH POTENTIALLY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318948March 22, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS SITUATION AS NO PRIOR INDICATORS FROM VEHICLE, RECALLS, ETC.. PHOTOS AVAILABLE IF NEEDED. IF GONE UNNOTICED, ENTIRE STRUCTURE COULD HAVE BEEN LOST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11318733March 19, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULD APPLY BRAKES SECONDS BEFORE THE VSA LIGHT AND TRIANGLE LIGHT SHOWS UP. BOTH LIGHTS WILL STAY ON UNTIL THE ENGINE IS SHUT OFF AND RESTARTED. THIS HAS OCCURRED NUMEROUS TIMES AND GETTING LOUDER AND THE BRAKING MUCH MORE PRONOUNCED. IF ROADS ARE SLIPPERY THE VEHICLE WOULD SKID. DEALER FIRST BLAMED IT ON SOME SENSOR FLUID. AFTER SPENDING OVER $400 THEY NOW THINK ITS THE YAW SENSOR. I STRONGLY DO NOT THINK THEY KNOW HOW TO FIX IT. THIS IS A SAFETY ISSUE. THIS PROBLEM STARTED MORE THAN A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318496March 17, 2020
POWER TRAIN
WE WERE DRIVING 70MPH ON THE INTERSTATE I10 HEADED TO NEW ORLEANS WHEN OUR VEHICLE SUDDENLY AND WITHOUT WARNING LOST ACCELERATION THE DASHBOARD LITE UP LIKE A CHRISTMAS TREE TELLING ME TO PULL OVER IMMEDIATELY AND THEN ELECTRIC PARKING BRAKE ERROR, TRANSMISSION ERROR AND AN EMISSIONS ERROR ALL AT ONCE. THIS WAS A VERY DANGEROUS INCIDENT AND WE SOMEHOW MANAGED TO GET TO THE SMALL SIDE OF THE ROAD ON THIS BUSY INTERSTATE. IT SCARED THE BOTH US! THE MDX WOULD NOT GO INTO DRIVE OR NEUTRAL? WHILE WAITING FOR THE TOW TRUCK WE ALMOST WERE SIDE SWIPED. THIS CAR WAS PURCHASED FOR THE SAFETY FEATURES AND IT HAS REALLY CAUSED MY WIFE AND I TO LOSE ALL FAITH AND NOW CANNOT DEPEND ON IT. OUR VEHICLE HAS 44K ON IT AND IT WAS EVEN A ACURA CERTIFIED PRE-OWNED INSPECTED VEHICLE. I HAVE LEARNED THERE IS A CLASS ACTION LAWSUIT FOR THIS SAME TYPE OF INCIDENT AND MODEL OF ACURA. THIS CAR IS DANGEROUS AND ACURA BETTER OWN UP TO THIS FAULTY VEHICLE. THIS NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318111March 15, 2020
UNKNOWN OR OTHER
I DISCOVERED SEVERE FRAME RUST UNDER MY REAR BUMPER COVER. LARGE CHUNKS OF RUSTED METAL ARE EASILY PULLED OFF BY HAND. I'M CONCERNED ABOUT THE ABILITY OF THE BUMPER/FRAME TO PREVENT SERIOUS INJURY TO MY FAMILY IN THE EVENT OF A REAR COLLISION. THE PICTURES I'VE SUBMITTED ARE AT LEAST THREE YEARS OLD. I SUSPECT THE SITUATION HAS DETERIORATED SINCE THEN. THESE WERE THE PICS I SUBMITTED TO ACURA AT THAT TIME, WHEN THEY INFORMED ME THEY COULD DO NOTHING AS MY VEHICLE WAS OUT OF WARRANTY. I'VE SINCE FOUND REPORTS OF OTHERS WITH SIMILAR RUST PROBLEMS ON THEIR ACURA MDX AS WELL AS HONDA PILOTS, WHICH I BELIEVE SHARE THE SAME FRAME ASSEMBLY'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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