Acura MDX Complaints

3,381 consumer complaints on file.

#11340937July 22, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED, INFORMING THE DRIVER TO GO THE DEALER FOR SERVICE. THE VEHICLE WAS TAKEN TO LEITH ACURA (2300 CAPITAL SUMMIT CT, RALEIGH, NC 27616, (919) 803-8700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340955July 22, 2020
AIR BAGS
AN AIRBAG SYSTEM WARNING MESSAGE APPEARED OUT OF NOWHERE WHEN I TURNED MY PARKED 2008 ACURA MDX ON IN MY DRIVEWAY. MY CAR HAD/HAS NOT BEEN IN AN ACCIDENT OR HIT. IT SEEMS LIKE IT SHOULD BE POLICY FOR AN ACURA DEALER TO DIAGNOSE THE PROBLEM FOR FREE BUT I'VE BEEN TOLD I'LL BE CHARGED FOR A DIAGNOSIS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340992July 22, 2020
VISIBILITY/WIPER
I WAS DRIVING DOWN A STATE ROAD. NO VEHICLES OR OVERPASSES WERE NEARBY. SUDDENLY MY SUNROOF SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339966July 17, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR. ADDITIONALLY, THE ENGINE REVVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340015July 17, 2020
ENGINE
I CHANGE ENGINE OIL EVERY 3,000 MILES, BUT I HAVE TO CHANGE EVERY 1,000 MILES IN THE LAST YEAR. EXPLAIN TO THE TECHNICIAN EVERY TIME THAT IT IS BECAUSE THE OIL CIRCULATES AND DOES NOT RETURN AND BURNS OUT IN THE MIDDLE AND DISAPPEARS. SO I CHECK THE AMOUNT OF OIL ONCE A WEEK AND ALWAYS REPLENISH THE AMOUNT. ESPECIALLY WHEN DRIVING OVER LONG DISTANCES, IT'S SO ANXIOUS, YOU CAN'T STOP THE ANXIETY THAT THE OIL BURNS OUT AND STANDS ON THE STREET OR THE ENGINE ITSELF BURNS OUT AND BECOMES USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339267July 14, 2020
VEHICLE SPEED CONTROL
THIS STARTED A LONG TIME AGO. MY ENGINE WOULD REV UP AND I WOULD HAVE TO PUSH MY BREAKS SO HARD TO SLOW OR STOP. A MECHANIC FINALLY FOUND IT WAS THE CRUISE CONTROL STICKING. THE PART WAS SOLD $800. I GOT IT FIXED BUT THOUGHT THIS WAS VERY DANGEROUS. IT ALSO WOULD NOT GO BACK INTO GEAR AFTER I WOULD STOP THE ENGINE WHEN THIS WOULD HAPPEN. I WOULD GO INTO THE MANUAL RELEASE TAB TO FINALLY GET GOING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339331July 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES AND THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE WAS PREVIOUSLY UPDATED AT ROSENTHAL ACURA (623 FREDERICK AVENUE, GAITHERSBURG, MD 20879, (877)300-4226) HOWEVER, FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBERS: 15-034 NAD 19-003 AS POSSIBLE FIXES FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338980July 13, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE IN LIMP MODE. THE VEHICLE WAS THEN TOWED TO POHANKA ACURA LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,353.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339055July 13, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE OCCUPIED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339179July 13, 2020
EXTERIOR LIGHTING
MY HEADLIGHTS IN MY 2009 MDX ARE GETTING VERY FOGGY LIKE THEY TURNNIG WHITE IN OUTSIDE SURFACE IS HARD TO SEE AT NIGHT TIME WHIT THE LOW BEANS I USE THE HIGH BEANS TO BE ABLE TO SEE I TAKE IT TO A REPAIR SHOP AND THEY CANNOT DO NOTHING I THINK THIS IS A SAFETY HAZARD I SEE OTHERS ACURA WHIT THE SAME PROBLEM THEY SURE PUT THIS PROBLEM IN RECALL...THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338716July 10, 2020
POWER TRAIN
VEHICLE STALLS AT HIGHWAY SPEEDS. NO SOFTWARE UPDATE BY ACURA HAS FIXED THE ISSUE. THERE ARE SEVERAL LAWSUITS AGAINST ACURA FOR THE SAME BUT THEY DENY ANY RESPONSIBILITY. GOOGLE ACURA MDX TRANSMISSION CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338352July 9, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337633July 6, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331690June 30, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, TURNING THE VEHICLE WHEN THE DRIVER IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF THEM. THE VEHICLE'S PASSENGER SIDE AIR BAG DEPLOYED OUT OF IT'S COMPARTMENT, HOWEVER, THE DRIVER'S SEAT AIR BAG FAILED TO DEPLOY. THE CONTACT STATED THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS FILED. THE CONTACT STATED THE PASSENGER RECEIVED INJURIES TO THEIR ARMS, KNEES, AND FACE. MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THEY RECEIVED INJURIES TO THEIR ARM AND KNEES, HOWEVER, NO MEDICAL ASSISTANCE WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S DRIVER SIDE AIR BAG DEPLOYED WHILE REMAINING INSIDE ITS' COMPARTMENT AND THE SEAT BELTS HAVE LOCKED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT HAD NOT CONTACTED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11331362June 28, 2020
STEERING
WHEN TURNING SLOWLY (IE PARKING LOTS), THERE IS KNOCKING/CREAKING SOUND HEARD ON THE DRIVER'S SIDE. DEALER CONFIRMED NOISE BUT NOT ABLE TO SAY EXACTLY WHAT IS WRONG OR WHY OTHER THAN TO SAY THAT IT NEEDS FRONTS AXLES ON BOTH SIDES REPLACED AT COST OF $1200+. IN MY OPINION, THEY DIDN'T PROPERLY DIAGNOSE IT (AND REALLY ARE JUST GUESSING AT PROBLEM). THEY ONLY TEST DROVE IT AND THAT IS NOT ONLY WAY TO DIAGNOSE PROBLEM WITH VEHICLE. IT APPEARS TO BE A PRODUCT QUALITY ISSUE IN MANUFACTURING. THE CAR IS 5 YEARS OLD AND HAS 70,000 MILES. ALL SIGNS SHOWED THAT IT HAS BEEN TAKEN CARE OF BY PREVIOUS OWNER AND NOW BY ME. I HAVE HAD IT FOR ABOUT YEAR WHEN IT HAD 65000 MILE. AT THIS STAGE OF ITS LIFE, IT SHOULD NOT NEED AXLES REPLACED. IF THIS WAS A GM CAR, I'D SAID THAT'S PROBABLY TRUE BUT THIS IS AN ACURA WE ARE TALKING ABOUT. THE CAR HAS NOT EVEN BEEN BROKEN INTO AT THIS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330581June 24, 2020
UNKNOWN OR OTHER
THIS IS A VERY THANKFUL COMPLIMENT, NOT A COMPLAINT. ON 20 FEBRUARY 2020, A 30-LB METAL DISK FLEW OFF A DRYWALL FLATBED TRUCK IN THE LANE LEFT OF ME AS WE TRAVELED TOGETHER AT 45 MPH ON A COLORADO SPRINGS MAIN STREET. THE DISK DIRECTLY HIT THE LEFT SIDE OF THE 2019 ACURA MDX SH WINDSHIELD AND SMALL SHARP GLASS SHARDS FLEW THROUGH THE CABIN. IF IT WERE NOT FOR THE WINDSHIELD PLASTIC FILM, THE DISK WOULD HAVE BROKEN THROUGH THE GLASS AND PROBABLY HIT ME IN THE HEAD KILLING ME (THE DISK HAD A LOT OF VELOCITY WHEN IT HIT WITH A VERY LOUD THUD ? NO TIME TO SWERVE). I AM VERY GRATEFUL FOR THIS PLASTIC FILM ? IT WAS DISTORTED, BUT NO HOLE THANKFULLY. COST TO REPAIR ABOUT $6,500, BUT I AM ALIVE AND NOT INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330038June 22, 2020
SEATS
THE INTERNAL GUTS OF THE DRIVERS AND PASSENGERS SEAT ARE LOOSE AND COMING APART. WHENEVER YOUR BACK MOVES AGAINST THE SEAT THE INTERNAL WORKINGS JIGGLE. THE PROBLEM IS GETTING WORSE THE MORE YOU USE THE SEATS. THE JIGGLING IS A SAFETY ISSUE AS IT FEELS LIKE THE INSIDE OF THE SEAT IS COLLAPSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329775June 19, 2020
POWER TRAIN, UNKNOWN OR OTHER
MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329379June 17, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT UPON APPROACHING 40 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO METRO HONDA (540 NJ-440, JERSEY CITY, NJ 07305) FOR A WHEEL ALIGNMENT HOWEVER, THE FAILURE PERSISTED AFTER THE WHEEL ALIGNMENT WAS PERFORMED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327454June 5, 2020
POWER TRAIN
METAL PIECES WITHIN THE TRANSMISSION FLUID.REGULAR MAINTENANCE DONE WITH ACURA OF WAPPINGER FALLS, NY 12590. SPENT $5190.04 FOR REPLACING TRANSMISSION AND TORQUE CONVERTOR WITH REMANUFACTURED UNIT. FEW YEARS BEFORE HAD ENGINE OIL CONSUMPTION ISSUES JUST AT 55,000 AND WAS TOLD THAT INTERNAL GASKET OIL CONSUMPTION WAS NOT PART OF THE ENGINE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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