Acura MDX Complaints

3,381 consumer complaints on file.

#11583981April 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584082April 19, 2024
ENGINE
The contact owned a 2018 Acura MDX. The contact stated that while the vehicle was parked in a garage there was a sudden odor of smoke. The contact stated upon discovering the smoke the contact noticed fumes and flames coming from the engine compartment. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department however the vehicle was consumed by the fire. There was smoke damage to the home and there was damage to the driveway due to the fire. The contact's wife sustained emotional distress. A Fire Department report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11584124April 19, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Problems may occur intermittently, including during engine startup and while driving, with warning messages appearing on the dashboard： Auto High-Beam Problem, Road departure mitigation sysem problem,, Collsion mitigation system problem, Lane keeping assist problem and Adaptive cruise control problem. All of Advanced Driver Assistance Systems can't be used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584133April 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583749April 18, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
MULTIPLE OCCASIONS THE BRAKE COLLISION SENOR ACTIVATES WITHOUT AN OBSTACLE IN SITE. THE CAR WOULD SPONTANEOUSLY BRAKE AS THE WARNING SENSOR FLASHES ON THE DASHBOARD. NO RESULTING CRASH, BUT A FEW CLOSE INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583911April 18, 2024
POWER TRAIN
Massive consumption of oil2 qts every 1000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583646April 17, 2024
UNKNOWN OR OTHER
Paint. Delaminating at the sealer. Paint flakes randomly fall off car over the years. Acura verified this was a factory defect and the common area is occurred was the roof. This was covered for my car 03.2019 under an extended warranty but was only limited to the roof. I specifically asked to fix the whole paint job since this was a FACTORY defect and they stated they will only fix the area with the current damage. Well now time has passed and this has now happened on my left passenger door and Acura will not cover any part of fixing their factory defect. Terrible on Acura for selling a product they know has a FACTORY defect and they will not stand by their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583246April 16, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2020 Acura MDX. The contact stated while attempting to accelerate from a stop light, the engine did not restart after releasing the brake pedal. While attempting the restart the vehicle, the brake pedal was very hard while depressed. The cause of the failure was not yet determined. The vehicle was previously repaired at the local dealer and a software update was performed but the failure persisted. No further information was available. The manufacturer was not contacted. The failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583323April 16, 2024
STRUCTURE:BODY, POWER TRAIN
There are two parts to this complaint. The issue regarding the transmission is potentially a safety issue and could result in an accident, while the peeling paint problem is already addressed in the Acura Service Bulletin 19-029 for VINs other than mine. Both are well documented problems that have been experienced by other 2016 Acura MDX owners. The transmission issue is an intermittent problem while accelerating and decelerating. There is a abrupt hesitation, or surging. While coating down a steep hil, the transmission will stay in gear at very high revs instead of shifting. These are an annoyance, but the acceleration problem could cause someone to hit the car from behind in heavy traffic situations. Some individuals note on the internet that their engines would accually stall when accelerating. I have brought my vehicle into the Acura Dealership on a number of occasions without the problem being resolved. The paint issue involves the white diamond pearl paint coming off the roof and is already addressed in Acura Service Bulleting 19-029. It is unthinkable that only some VINs are covered while others are not, if the same exact problem seems to exist on non-listed VINs. Honda Motor Company indicated that they would not add additional VINS unless directed to by NHTSA. Please have Honda extend the warranty on ALL 2016 Acura MDX models with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582746April 13, 2024
STEERING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582555April 12, 2024
ENGINE, ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582444April 11, 2024
POWER TRAIN
The contact owns a 2001 Acura MDX. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started stalling while attempting to accelerate. The contact took the vehicle to the dealer where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582103April 10, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward Collision Mitigation braking randomly activates and slams on the brakes despite no cars/obstacles/items in front of it. I have luckily not been rear-ended, but I've had several close calls when driving in traffic (car noses dipping behind me). The dealership has so far been unable to replicate this issue and stated that unless they can replicate there is nothing they can/will do to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582105April 10, 2024
ELECTRICAL SYSTEM
Infotainment system randomly becomes unresponsive and the screens will go black. The dealership stated that my phone was causing the issue. This is not true as the issue has happened when my phone is not in the car, phone is in the car/connected via bluetooth, in the car/connected via apple carplay (wired connection). This could be dangerous during the summer as these screens control the temperature controls and some of the safety systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582108April 10, 2024
POWER TRAIN, ENGINE
2 Issues: Transmission shifts hard between 35-50mph and 50-60mph. Dealership accused me of utilizing improper gas which is not factual; this car has only received the recommended premium octane gas since I purchased it as a Certified Pre-Owned vehicle. Recall: vehicle is currently under crank shaft recall. In the original notification, Acura stated parts would be available in April. Per the Acura dealer, Acura told them parts will not be available until October. This timeline is unacceptable for such a serious safety recall (risk of fire/crash). I feel unsafe driving this car and am worried I will not get fair market value with the recall still open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581970April 9, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581638April 8, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
the manufacturer has not solved in a timely matter the open recall since November 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581657April 8, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581696April 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was a rattling sound coming from the engine compartment. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580893April 3, 2024
SEAT BELTS
The contact owns a 2005 Acura MDX. The contact stated that after the battery had been replaced, both the front driver and front passenger seat belts failed to extend far enough to buckle an occupant into the seat. The vehicle was then taken to a dealer where the failure was acknowledged, and the contact was provided an estimate for the repair. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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