Acura MDX Complaints

3,381 consumer complaints on file.

#11682975August 25, 2025
ENGINE, POWER TRAIN
My 2019 Acura MDX which was owned for less than two years, broke down due to a transmission failure. The vehicle had an open recall (one of many recent) delayed by Acura for months, which research shows can cause engine and transmission damage. Acura of Reno denied the recall link and misattributed the failure to “incorrect fluid,” despite admitting the fluid was correct to myself and other businesses. I believe this breakdown was directly related to the open recall and request an investigation into Acura’s handling of these failures. There have been many legal cases against acura regarding this matter previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682637August 24, 2025
POWER TRAIN
Transfer case became defective and fluids started mixing in with it and in the result of all of that I needed a new transmission as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682441August 22, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Acura MDX. The contact stated that the vehicle was designed with the engine Auto Start-Stop feature. The contact stated that while at a complete stop and releasing the brake pedal, the engine failed to restart. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact then noticed that the gear shift indicator displayed that the transmission was in neutral(N). The contact shifted to park(P) and was able to restart the vehicle after several attempts. The contact stated that the failure had been recurring, almost causing the vehicle to be rear-ended. There was no warning light illuminated. The dealer was notified of the failure and recommended a diagnostic testing to determine the cause of the failure, but the contact declined due to the cost. The contact stated that the starter was previously replaced under an unknown recall, which the contact related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681780August 20, 2025
POWER TRAIN, FUEL SYSTEM, GASOLINE, TRACTION CONTROL SYSTEM
The contact owns a 2018 Acura MDX. The contact stated that while driving 45 MPH, the vehicle lost motive power and stalled, with several unknown warning lights and the traction control warning light illuminated. The contact was unable to restart the vehicle, and the vehicle was towed to the dealer, who diagnosed a failure with the oil pressure switch. The oil pressure switch was replaced; however, the failure persisted. The contact stated that while driving approximately 70 - 75 MPH, the vehicle unintentionally decelerated to 40 - 45 MPH. The accelerator pedal was pumped until the vehicle accelerated with a crunching sound coming from the vehicle. The contact stated that the remote start failed to operate as designed occasionally. The vehicle was taken to a certified mechanic and was diagnosed with transmission failure; however, the vehicle was not repaired. The vehicle was taken to the dealer approximately 7 to 8 times due to the failure. The contact stated that the fuel pump was replaced; however, the failure persisted, and the transmission had experienced total failure. The contact was informed that the transmission needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and the vehicle had exceeded the mileage for the transmission repair under warranty. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681791August 20, 2025
AIR BAGS
The contact's daughter owned a 2016 Acura MDX. The contact stated that while her daughter was driving approximately 70 MPH on an interstate, another driver crashed into the rear passenger's side and the front passenger's side of the vehicle, causing the vehicle to spin clockwise. Several unknown warning lights were illuminated. The driver hit her shoulder and lower back against the driver's side door. The driver later received medical assistance and was being treated for lower back and shoulder injuries. No police report was filed. The rear tires were damaged and became flat. The vehicle was towed to the dealer, and the vehicle was later towed to the dealer's auto body shop, where it was totaled. The dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 92,900.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11681581August 19, 2025
EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
Headlights somehow may be taking on moisture. The clarity is down to almost nothing. Driving at night is unsafe! The RPM’s have never been smooth or consistent. There is almost a micro-revving effect. I’ve had all of the fluids and filters changed…… dealership thought it was a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681618August 19, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Acura MDX. The contact stated that upon taking the vehicle to an independent mechanic for engine service, the mechanic discovered that there was a mileage discrepancy with the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 135,316, however, the independent mechanic discovered that the actual mileage was 289,471.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681733August 19, 2025
UNKNOWN OR OTHER
While driving our sunroof exploded. There was a loud pop, I thought a tire, my grand daughter thought a gun shot. We pulled off the road to find the sunroof had cracked down the sides and the back and a crack diagonally. We were traveling so we taped it up and when we returned home took the MDX to the Acura dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681023August 16, 2025
ENGINE
connecting rod bearing failure confirmed by independent mechanic. No alerts or warning lights. Problem just showed up and engine started knocking on acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680938August 15, 2025
ENGINE
On multiple occasions when the car is stopped at a light, in traffic or at a stop sign and the auto idle stop feature is engaged the car will shut off and not restart for up to 1 minute. We have always been able to get it to restart but feel it is dangerous to be stopped so long in moving traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680739August 14, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The windshield camera suddenly failed one day while driving and it ended up disabling all the driver assist systems including the emergency braking, lane keep assist, forward collision, auto high beam, cruise control etc. Over the next few weeks the system kept randomly working and failing during driving every few hours or minutes. The discussion forums are filled with people complaining about the same issue with ALL Honda and Acura vehicles starting 2013 where they camera suddenly fails and then start working intermittently until it eventually fails. It seems Honda is using the same defective camera across all it's Honda and Acura models which is a big safety hazard and they refuse to acknowledge the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680494August 13, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirmation: Problem reproduced and confirmed by authorized Acura dealership. Inspections: Inspected by Acura dealership only. Symptoms: Dashboard alerts immediately after startup stating adaptive cruise control, lane departure warning, and lane keeping assist are unavailable; warnings remain active while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680496August 13, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Acura MDX. The contact stated while driving approximately 40 MPH, there were several unknown warning lights flashing on the instrument cluster. The contact stated that the vehicle stalled. The vehicle was coasted over to the side of the road; however, while attempting to shift into park(P), the transmission was unable to be shifted into park(P). The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679634August 10, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
On Aug 8th at 3:32pm (81F and sunny), I stopped at a red light with the auto idle engine feature on. When I lifted my foot off the brake to drive the car, the car shifted into neutral and completely shut down and would not restart immediately. I attempted approximately 8 times to restart the car for 3 minutes before it successfully restarted. This poses a significant safety hazard for myself, my children, and others on the road. This is the 6th time this has happened and I have previously filed a NHTSA report # 11533671 with the same issue. Acura has been unable to diagnose and recreate the problem and is refusing to do any further work. It has been brought into their dealership on 3 separate occasions (July 2023, September 2024, August 2025). Prior to this occurring, there were no warning symbols, the car started fine without issue, and the battery has been checked and confirmed in working order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679550August 9, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle will suddenly shut the engine off and shift into park, even when the auto engine shut off is not active. Typically happens when stopped at a stop light. You will feel the engine shut off, and the car shift into park. It is very scary and unsafe. It has also caused the vehicle to shut off and shift into neutral while it was moving, and the vehicle gave a transmission warning. It sounds very similar to NHTSA Recall 25v-031, however, my vehicle was not included in the recall as it is not a Type S. I took it to the dealership and they said that Acura has opened an investigation due to the number of complaints, but there is no solution yet. I have not other option but to dry the vehicle, but I am worried that it is unsafe and not good for the vehicle to keep stalling the way it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679541August 9, 2025
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with my small children in the vehicle, my 2022 Acura MDX suddenly displayed multiple simultaneous system failures without warning and the steering wheel locked and the car slowed and the brakes didn't work well: •Brake System Problem – warning that braking performance may be reduced •Electric Power Steering Problem – “Do Not Drive” warning •Vehicle Stability Assist Problem •Hill Start Assist Problem •All Wheel Drive System Problem - •Adaptive Cruise Control Problem •Collision Mitigation Braking System Problem •Lane Keeping Assist System Problem •Trailer Stability Assist System Problem •Brake hold system problem •Vehicle Stability Assist Problem •Electric Power Steering System Problem •Low Speed Braking Control Problem •Road Departure Mitigation System Problem These failures created a serious risk to my life as well as my children's lives by simultaneously disabling braking, steering assist, stability control, and AWD traction. If this had occurred at highway speeds or in a location without space to maneuver, it could have caused a severe crash and even death. The vehicle was towed to the dealer immediately.The tow truck driver stated that he had transported another 2022 Acura MDX with identical failures earlier the same day, suggesting this may be a widespread defect. The dealer found no recalls and attributed the issue to a steering angle sensor malfunction. Given the severity and the risk of injury or death, I am reporting this to NHTSA. Request: NHTSA investigation into whether this is part of a broader safety defect affecting 2022 Acura MDX models, and whether a recall or manufacturer corrective action is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679163August 7, 2025
LANE DEPARTURE: ASSIST
On Saturday [XXX] I was travelling on [XXX] from Orangeburg to Atlanta. I did was not using cruise control but the system was enabled. Enabling the cruise control system on my automatically enabled the LKAS(Lane Keep Assist) feature on my car. On at least two other occasions, specifically going around corners at low speed, I've had the LKAS system grab the wheel and steer the car aggressively to the left. On these prior occasions we were travelling at low speed and the road conditions were questionable as in striping of the roads were not clear. On [XXX], the road conditions were optimal minus being a little wet due to rain. The LKAS unexpectedly turned the wheel hard to the left going around a corner at 55mph and into oncoming traffic. Before I could regain control of the vehicle it veered into a ditch, across a culvert and landed in the ditch on the other side of a driveway. If not for sheer luck both I and the oncoming driver would be dead and the car destroyed. I am taking the car to a dealer tomorrow to have them inspect the LKAS. There were no warning lamps, message or any other alerts prior to the LKAS taking over the steering. Upon coming to a rest and recovering, I inspected the vehicle and found no damage save a deflating front tire and was able to drive the car back to Atlanta. I do not have Dashcam footage of the other occurrence of the LKAS malfunctioning but I did have a DashCam in the car and running when this latest incident occurred and if possible I will attach it to this complaint. Prior to submitting this complaint and contacting a dealership to have the car inspected I did put in my VIN and research if there had been any recalls on the LKAS system in my model year vehicle. I can confirm that there were not but there had been recalls for earlier versions of the same vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679146August 7, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2023 Acura (VIN# [XXX] ) has experienced two separate incidents of sudden, total power loss while driving. In both cases, all dashboard warning lights came on, including the brake light, and the vehicle reduced speed to 20 mph and would not accelerate. The first incident occurred while I was driving on a 55 mph expressway, creating a major safety hazard. I had to maneuver to safety in high-speed traffic. The second incident occurred under similar conditions. The dealer has been unable to resolve the issue. I am filing this report to document the safety risk for investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678794August 6, 2025
POWER TRAIN
I recently took my vehicle in for service due to a noise coming from the oil pan area. Upon further inspection from my mechanic is appears that my vehicle had metal shavings in the oil pan and seems to be related to the connecting rod bearing issue that a recall was issued for. Unfortunately my vehicle was not part of the recall for this issue and perhaps should be included in potential expanded recall. I was told by my mechanic that I would need to either buy a used motor or new motor however my concern with a used motor is that I could potentially have the same issue again and be dealing with engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678817August 6, 2025
POWER TRAIN, ENGINE
The auto start/stop system failed to restart at a stop light. This was an issue on the older MDX and TLX vehicles with the 3.5L V6 which resulted in a large recall. The recall has not been extended to cover the 2025 MDX and the dealership is refusing to fix the issue or acknowledge it despite having a video to prove it occurred. Acura is knowingly selling these vehicles with a dangerous safety defect that will occur at random. Please consider investigating this matter further as I am concerned for my safety and the safety of my passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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