Acura MDX Complaints

3,381 consumer complaints on file.

#11687827September 17, 2025
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2020 Acura MDX. The contact stated that while at a stoplight, the vehicle shut off and failed to immediately restart after releasing the brake pedal. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who diagnosed that the starter needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of the NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687501September 16, 2025
ELECTRICAL SYSTEM, ENGINE
On 9/12/2025 driving on the highway in stop and go traffic, the idle stop feature engaged, but the engine would not restart upon taking foot off break. Put vehicle into park and held start/stop button for couple seconds to turn off, then was able to restart vehicle by pushing start button. Couple days later went to start vehicle while parked and accessories came on, but engine wouldn’t start. After a few attempts, got vehicle to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687325September 15, 2025
ENGINE
I have a 2016 Acura MDX, recently took it to Oh Acura in Temecula for a check due to a noise coming from the engine. Acura determined I need a new engine.. the issue being rod bearing failure Acura determined I need a new engine.. the issue being rod bearing failure. Upon research, this is a known issue from 2023. Also, a new investigation with engine failures in Honda and Acura vehicles linked to the rod bearings has been opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687084September 13, 2025
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I was driving to work yesterday morning- busiest time of day on probably the busiest road in our area. My car started freaking out randomly. It popped up numerous errors. The steering wheel locked up. The brakes weren’t working well. I had a car behind me. THANKFULLY they were paying attention because they were very close to rear ending me. But they dodged me. I finally jerked the wheel and got it pulled over to the side of the road until someone could come get me and take me to work. There could have been a different outcome. After being hit head on in February of this year, this incident was NOT good for my PTSD!!!! My anxiety has been through the roof since this incident with a car that I bought SIX MONTHS AGO! As soon as I can trade this car off and get something else, I will be. We still don’t know what it’s wrong with it. We are going to have it towed somewhere on Monday. This was a major safety risk for me AND for the others on the road!!! If my kids had been in the car, I would’ve been even more upset over the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686949September 12, 2025
VISIBILITY/WIPER
We just got into the vehicle and was driving down the road when the sunroof exploded. Nothing hit it and nobody was around us when it happened. I about went off the road. Didn't know what happened. Very scary that a sunroof can just explode on its own with nothing hitting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686538September 11, 2025
ENGINE
The contact owns a 2017 Acura MDX. The contact stated that while driving 70 MPH on an interstate, the engine made an abnormal knocking sound, and the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, but the vehicle failed to exceed 40 MPH, and the engine continued to make an abnormal knocking sound while driving. The contact drove to the nearest independent mechanic, where the contact was informed that the vehicle could not be serviced. The contact stated that the failure occurred while driving out of State, which required the contact to stay in a hotel overnight. The vehicle was towed to the dealer, 500 miles away. The dealer determined that the cylinder #3 crankcase bearing had failed, and the engine needed to be replaced. The manufacturer was notified of the failure and offered to pay for the labor, while the contact would pay for the parts. The vehicle was repaired. The contact related the failure to NHTSA Action Number: PE25008 (Engine). The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686570September 11, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
The hazard warning switch on my 2011 Acura MDX Technology & Entertainment Package VIN [XXX] sticks. It is due to a manufacturing defect and not because of normal wear and tear. That is a safety concern because when it is pressed and sticks, such as when giving the right of way to an emergency vehicle, or in bad weather, it not possible to make it unstuck while driving, and requires a screwdriver to pry it back to unstuck position, and if that option is not available then the stuck hazard switch will drain the battery when the vehicle is shut down. Please refer to enclosed Acura ServiceNews Article B15070C. On 8/9/2025, for my service at Hendrick Acura, I requested this known safety issue be fixed. I demonstrated by pressing the hazard switch that got stuck and required a screwdriver to unstick it. But the dealer unreasonably wanted me to pay $99 diagnostic fee to troubleshoot an obvious issue and even when I showed them the Acura ServiceNews Article B15070C. So, I was forced to confirm the issue indirectly myself. On 8/11/2025, I ordered a replacement hazard switch part number 33510-STX-A02 from another Acura dealer Contemporary Cars, for $37.02, per enclosed, even though it was a waste of my money. I swapped out the hazard switch and as expected it still got stuck. I have enclosed two pictures of my DIY diagnostic. I then searched for replacement dashboard center panel online from the Acura dealers, but I am unable to find any available. I then contacted Acura Client Relations on 8/25/2025, and they opened a Case # [XXX]. Kevin from Acura Client Relations called and stated that B15070C does not apply to my VIN. But I disagree because B15070C states for 'Affected Vehicles' - "2010-13 MDX (All trim levels except base." Hence, I am contacting NHTSA to ask Acura to cover my VIN as a saftey recall, and either provide me a replacement center panel that does not have the same manufacturing defect, or ask Hendrick Acura to replace it free of cost. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686586September 11, 2025
SEATS
Driver seat slippage/moves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686771September 11, 2025
ENGINE
One morning I noticed the engine in 2016 Acura MDX was making a loud knocking noise. The check engine light immediately came on. As such, I immediately drove to Acura of Baton Rouge to report the problem to get it fixed. They ran a diagnostic on the car and didn't find anything. For some reason they said they needed to take the oil pan off to see if there was metal in the oil pan. I said ok. I got a call a few days later from the service department stating that I needed a new engine at the price of $8,000 because they said a connecting road bearing had failed which destroyed the 6th cylinder. The vehicle only had 78,000 miles on it. The oil had always been timely changed. There is no reason the connecting rod bearing should fail on an engine with 78,000 miles on it. I contacted Honda and Honda eventually came back to me and said they would not do anything to help replace the engine because the car was not under warranty, despite the Office of Defect having an ongoing investigation into connecting rod bearing failures in 2016 Acura MDX's. Honda has not operated in good faith, this is a major safety issue and the federal government must do something before people are hurt as a result of Honda's negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686206September 10, 2025
ENGINE
The idle stop feature does not work correctly. A couple times the car did not restart while stopped at a red light. Had to put into park and took about a minute to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686373September 10, 2025
ENGINE, POWER TRAIN
while driving, mdx loose power especially on freeway speed. engine start jerking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686139September 9, 2025
UNKNOWN OR OTHER
The auto start feature on the vehicle has been failing. When you come to a stop the engine’s start feature enables but when proceeding to start moving again the vehicle stalls out and will not restart right away. The vehicle must sit for about 30secs or after two tries in order to restart up. It has stalled out on me while in traffic on the highway, at traffic lights, stop signs. My most recent experience was me being stuck at an intersection unable to move for an ambulance and firetruck in route to an emergency. This issue has put my safety as well as others at risk many times. I have voiced my concerns many times with the dealership but they state there is nothing wrong with my auto start feature nor any other issues that can contribute to this. Any help with this issues is appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685908September 9, 2025
ENGINE
On [XXX], while driving at approximately 50 mph on [XXX], the vehicle experienced a sudden and complete loss of power accompanied by severe shuddering. Multiple warning lights illuminated on the dashboard, including the check engine light. The vehicle would momentarily regain power before failing again. This created a significant safety hazard, as I was unable to maintain speed or accelerate safely in traffic. The vehicle was immediately taken to Team Gillman & then transferred to Sterling McCall Acura located at Houston, TX. The dealership diagnosed a catastrophic internal engine failure, originating from the bottom end, requiring a full engine replacement. The vehicle's mileage at the time of failure was approximately 142,250 miles. This critical failure occurred without any prior warning. I am aware of NHTSA Investigation Number ODI PE25008 regarding faulty connecting rods in certain Acura and Honda vehicles, which can lead to sudden engine failure. While my vehicle's VIN was not included in the initial recall population, its symptoms and failure mode are identical to those described in the investigation. I requested that Acura address this known defect through a goodwill repair, given the clear correlation to an ongoing federal safety investigation. This request was formally denied June 2025. Given that the NHTSA has expanded its investigation to include additional vehicles and model years, including that of my MDX, I am filing this complaint to ensure my vehicle and its specific failure data are included in the official NHTSA record. Urge the agency to compel American Honda Motor Co. to expand any subsequent recall to include my vehicle and others with identical failure patterns. The sudden nature of this engine failure presents an unacceptable safety risk to the driver, passengers, and the public. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685790September 8, 2025
SERVICE BRAKES
on [XXX], I was trying to park under the shade of a tree when the vehicle suddenly surged forward, ran through the back of a big concrete dumpster retaining wall, pushed the dumpster at least 3 to 4 feet forward. It all happened so fast, I was left puzzled about why the brake failed and caused the accident and property damage. Luckily there was no personal injury to me nor anyone else, my car video showed that I narrowly missed 2 Hispanic young men standing near the dumpster ! Since the car is still under warranty, my plan was to get the car checked out by the dealership mechanic after the body shop finished with the $18,000 repair job. Then on 7/31/2025 I received a recall notice from Honda about BRAKE PEDAL PIVOT PIN may not have been staked during production. I immediately contacted State Farm and Honda. On 8/6/2025 A Honda representative, Mr. Noah, called and advised to have the car inspected by dealer for recall issue. I did not agree to it due to what I believed to be a conflict of interest : since the dealer is part of the same network with Honda ! Noah then suggested to get State Farm to request an EDR download of specific data providing insights into what happened before , during and after a collision. or I can order one myself. In accident cases involving vehicle recall, the manufacturer is considered a key party when it comes to investigation, why we consumer need to foot the bill knowing that ordering EDR is not assigned to a single party! It has been more than 3 months now since the accident, and my car is still sitting at the auto shop waiting for an EDR its data might have already been overwritten !! I have never heard from Honda again after 8/6/2025 !! They just ignored my phone calls, emails, accident video and photos totally. There were no warning lamps, message or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11685722September 8, 2025
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point. The car began to cycle through errors that would not clear until the car's engine could be stopped and restarted: HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, LOW SPEED BRAKING SYSTEM PROBLEM, ELECTRICAL POWER STEERING SYSTEM PROBLEM STEERING ASSIST IS NOT AVAILABLE DO NOT DRIVE, AWD SYSTEM PROBLEM FRONT WHEELS MAY ONLY BE POWERED, BRAKE SYSTEM PROBLEM BRAKE PERFORMANCE MAY BE REDUCED. All these errors said SEE YOUR DEALER. We took the vehicle in to our local Acura dealer's service department 2 times over the course of 3 days. Both times diagnostics were ran and the car was deemed without problem. The MDX's alignment was ok as well, so the impact of the road hazard was NOT severe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685265September 5, 2025
ENGINE
Crank shaft connecting-rod bearing I’m hearing knocking and stalling when driving especially when making a turn. I have been in que since March 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685342September 5, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
UKNOWN ACC,LKAS, brake system warning lights intermittently come on. Started around 25000. More persistent now. Dealer advisor checked windshield/wiped over where the camera is and since it was not on at the dealership no problem found. Just stated the camera is funky sometimes. Vehicle has 59000 now. Not sure exactly what components are effected but the safety features of the vehicle no longer work properly such as the breaking warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685108September 4, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2020 Acura MDX is throwing up multiple dashboard warnings related to the camera sensor—involving systems like Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, and Road Departure Mitigation. These systems rely heavily on the Multipurpose Camera Unit mounted near the rearview mirror. I took it to my Acura Dealership Service and they concluded it's the Multipurpose Camera Unit that's causing all these dashboard warnings. They are charging me $1800+ for a new one to be installed. I have researched and googled this issue online, and there were hundreds and hundreds of comments from Honda car owners that have faced this issue, especially Honda and Acura models made in 2019-2020. Many have bought a used camera unit for approx. $150 online and got it installed & calibrated. Others have said that this camera unit is so HOT to the touch since it's located under the windshield. I agree with a lot of these Honda/Acura owners that this malfunction of this camera is a safety issue for the car drivers and others around them since these codes just pops out suddenly making the drivers so nervous during driving. Also, these cameras under the windshield get so, so hot that it could also start a combustible hazard. These units should be encased in a heat-tolerant case/cover and not metal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684446September 2, 2025
ENGINE
I own a 2020 Acura MDX. The Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stoplight. The vehicle shifted automatically to neutral and would not let me switch to drive. I just recently purchased this car (less than two weeks). Based on what i see online and all the complaints on here , this is a known issue. However when i contacted my local Acura they acted as if they never heard of this issue and they want to diagnose my car at my expense. The mileage on my vehicle is between 31,000 and 32,000. I purchased this vehicle to accommodate my newborn granddaughter. Now, I don't feel like its the safe vehicle its advertised to be. This is a very dangerous thing that is happening, how many complaints need to be submitted before the manufacturer is held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684465September 2, 2025
ENGINE AND ENGINE COOLING
The contact's relative owns a 2020 Acura MDX. The contact stated while driving approximately 25-30 MPH, the check engine warning light started flashing, and the vehicle stalled and lost electrical function. The contact stated that the vehicle was only able to be locked manually, and the windows failed to roll up as intended. The driver was able to pull over to the side of the road. The vehicle failed to restart and was in the process of being towed. The dealer was notified of the failure and informed the contact that the earliest availability for a diagnostic test was in 7 days. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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