Acura MDX Complaints

3,381 consumer complaints on file.

#10714337May 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 15V045000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713907April 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713348April 28, 2015
ELECTRICAL SYSTEM
"NOX SENSOR WIRING HARNESS CHEWED BY MOUSE" PER ACURA DEALERSHIP. THERE IS NO EVIDENCE OF RODENT DAMAGE OR PRESENCE ELSEWHERE IN THE VEHICLE. ACCORDING TO THE ACURA DEALERSHIP, THERE WAS A PROBLEM WITH THE PRIOR MODELS PRIOR TO 2009, BUT MY PARTICULAR CAR DOESN'T HAVE THE PROBLEM. THE WIRING HAS BEEN COVERED BY HONDA RODENT DETERRENT TAPE AS SHOWING IN THE PICTURES. I HAVE CONTACTED ACURA/HONDA DEALERSHIPS, THEIR EXTENDED WARRANTY CUSTOMER SERVICE AND ALSO THE IRRESPECTIVE, ACURA/HONDA MANUFACTURER CUSTOMER SERVICE. THE SAME THING HAPPENED TO MY OTHER CAR (HONDA ODYSSEY 2009) WITHIN A SPAN OF ONE WEEK WITH EXACTLY SIMILAR PRESENTATION. WHEN I REQUESTED INFORMATION FROM THE ABOVE SOURCES, I WAS TOLD THAT THIS WAS CONFIDENTIAL INFORMATION AND IS NOT AVAILABLE FOR CUSTOMERS AND THAT IS IT IS A RARE EVENT AND NOT RELATED TO MANUFACTURING DEFECTS AND ALSO THERE WAS NO DEFINITIVE TREND IN ACURA/HONDA(SAME COMPANY) NOX SENSOR WIRING HARNESS CHEWED BY RODENTS AND HAVE REFUSED TO COVER IT UNDER EXTENDED WARRANTY PROGRAM TO WHICH I HAVE SUBSCRIBED/PURCHASED. I HAVE ANOTHER ENTRY REGARDING THE OTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713004April 27, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE WINDSHIELD WIPERS WOULD JUST COME ON AND NOT SHUT OFF. WE TRIED SEVERAL THINGS BUT THE WIPERS WOULD NOT STOP. I HAD TO TAKE THE FUSE OUT SO IT CAUSE FURTHER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713005April 27, 2015
ENGINE, ELECTRICAL SYSTEM
THE MESSAGE CENTER CAME ON TELLING ME TO CHECK THE OIL LEVEL AND PRESSURE. PULL OVER ASAP AND HAVE IT TOWED TO NEAREST DEALER. THIS HAS HAPPENED SEVERAL TIMES NOW AND EACH TIME THEY SAY ITS A SENSOR BUT HOW MANY CAN THERE BE AND HOW CAN THEY KEEP GOING OUT. WHEN THIS IS HAPPENING THE WIPERS WILL SHORT OUT AS WELL AND RADIO WILL FADE IN AND OUT. THIS HAS TO BE A DEFECT WITHIN THE ELECTRICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712274April 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 ACURA MDX. WHILE STARTING THE VEHICLE, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE NOX SENSOR HARNESS HAD BEEN CHEWED ON BY RODENTS AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712285April 22, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING MY CAR GOING ABOUT 40 MPH WHEN SUDDENLY I LOST THE ABILITY TO STEER THE CAR, STOP THE CAR, ACCELERATE AND CUT ON MY BLINKERS. NOTHING IN THE CAR WORKED. I WAS DESPERATE TO GET OUT OF THE TRAFFIC FLOW WHEN THE CAR SUDDENLY JERKED BACK ON. IT DID THIS OFF AND ON AS I TOOK IT TO THE DEALERSHIP. ONCE THERE THEY STATED THAT THE BATTERY WAS THE ISSUE. BATTERY WAS REPLACED. VARIOUS INTERNAL COMPONENTS OF THE CAR STARTED TO FALL APART (SEAT BELTS, AIRBAGS, CAR LIGHTS, CAR KEY, WINDOW SENSORS, DOOR LOCKS, ALARM, NAVIGATION). FOR A TIME THE CAR DROVE BUT WITH VERY STIFF HANDLING. CAR WAS TAKEN IN FOR AN ISSUE THAT SOUNDED LIKE A WHIRRING SOUND AT START-UP. EVERYTHING WAS REPLACED TO FIX THE ISSUE WITH THE SERVICE TECHNICIAN DOING A HAIL MARY ATTEMPT AT OFFERING RESOLVE. I FINALLY RECEIVED MY CAR BACK TWO WEEKS LATER. THEN HERE WE GO AGAIN, I AM ON THE FREEWAY WITH A BRAND NEW BATTERY INSTALLED BY ACURA WHEN EVERYTHING POWERS OFF YET AGAIN. CAR EVEN BRAKED ITSELF AND I SAW MY LIFE FLASH BEFORE MY EYES. I WAS ON THE FREEWAY GOING ABOUT 70 MPH WHEN THIS OCCURRED AND TRAFFIC FLOW WAS THICK. I TOOK MY CAR TO ACURA AND CURRENTLY THEY HAVE HAD IT FOR OVER A WEEK. THEY TELL ME IT IS MY BATTERY AGAIN WHICH THEY WILL REPLACE FOR FREE BUT THEY WANT TO KEEP FOR FURTHER TESTING. I WORK FROM HOME AND DRIVE MY CAR EXTENDED DISTANCES WHEN NEEDED AND I NEED RELIABLE TRANSPORTATION. THIS CAR IS PROVING UNRELIABLE. I AM NOT GETTING STRAIGHT ANSWERS FROM ANYONE AND IN 4 YEARS I HAVE REPLACED MY BATTERY 3 TIMES! I PARK IN THE GARAGE! THIS IS A SERIOUS SAFETY CONCERN. I MAY NOT BE SO LUCKY THE NEXT TIME THE POWER GOES OUT ON THE CAR AND EVERYTHING STOPS WORKING! I SEE THIS CONCERN IS NOT AN ISOLATED INCIDENT AND I NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711851April 20, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, POWER TRAIN
I GOT INTO A PARKING SPACE, AND PUSHED THE BRAKE BUT THE CAR JUMPED ONTO THE SIDEWALK. I REMOVED MY FOOT FROM THE BRAKE AND THEN THE CAR STARTED SPEEDING UP. THE CAR CRASHED THROUGH THE WINDOW OF AN EMPTY STORE. I TRIED TO PUSH THE BRAKE EVEN HARDER BUT IT DID NOT WORK. THE CAR FINALLY STOPPED WHEN IT HIT THE WALL INSIDE THE STORE. I WAS IN A SHOCK. LUCKILY, NOBODY WAS INJURED. I FOUND SEVERAL SIMILAR COMPLAINTS ON THE INTERNET BUT COULD NOT FIND A RECALL FOR A SIMILAR ISSUE. ONE OF THE PREVIOUS CLAIMS STATES: "ACURA IS CLAIMING THAT NO PROBLEM CAN BE FOUND WITH OUR VEHICLE." THIS IS AN EXTREMELY SERIOUS SAFETY CONCERN AND COULD RESULT IN FATALITIES. IS THERE ANYTHING ELSE I NEED TO DO IN ORDER THIS ISSUE TO BE INVESTIGATED SERIOUSLY?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705278April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703427April 2, 2015
BACK OVER PREVENTION: CAMERA SYSTEM
THE REAR BACK UP CAMERA DOES NOT PROVIDE ADEQUATE BRIGHTNESS AT NIGHT. WITH THE SCREEN BRIGHTNESS SET TO MAX, I AM UNABLE TO DISCERN OBJECTS BEHIND ON THE SCREEN AT NIGHT ESPECIALLY IN RAIN AND UNLIT ROAD. THE CAMERA LENS IS CLEAN. I HAVE OTHER HONDAS BUT NOT THIS PROBLEM. DEALERS KNOW THE PROBLEM, BUT NOT DOING ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703146April 1, 2015
POWER TRAIN, ENGINE
THERE IS A GRIND/ ROARING SOUND WHEN I AM GOING ABOUT 40 MPH. IT DEFINITELY SOUNDS LIKE THE TRANSMISSION. I RESEARCHED IT ON LINE AND HAVE DETERMINED THAT THOUSAND OF PEOPLE LIKE MY SELF ARE EXPERIENCING THE SAME ISSUES, BUT HONDA HAS NOT RECALLED THESE CARS. MY QUESTION IS DOES SOMEONE'S TRANSMISSION HAVE TO CAUSE AN ACCIDENT AND POSSIBLY A FATALITY BEFORE THIS ISSUE IS HANDLED. MOST PEOPLE HAVE HAD TO HAVE THE TORQUE CONVERTER REPLACED AT THEIR OWN EXPENSE, SOME AFTER THREATENING LAWSUITS HAVE RECEIVED SOME ASSISTANCE. WHAT CAN WE DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700949March 22, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
THE TRANSMISSION COOLER CONNECTION BLEW OUT OF THE RADIATOR, UNFORTUNATELY THERE IS NO OIL PRESSURE SWITCH FOR TRANSMISSIONS SO I HAD NO IDEA THAT THE TRANS FLUID WAS POURING ALL OVER THE ROAD. LUCKY FOR ME I WAS JUST LEAVING THE HOUSE AND MY FRIEND SAW IT AND STOPPED ME. UPON LOOKING AT THE PART -IT HAS ONLY 3 THREADS AND I HAVE FOUND OUT THIS IS A COMMON THING FOR MDX AND PILOT SUV'S. I COULD HAVE BEEN IN AN ACCIDENT DUE TO THE TRANSMISSION FAILURE THAT HAS RESULTED FROM THIS FAILURE BY OTHERS AS I HAVE SEEN ON YOUR SITE EXAMPLE:. ( PILOT EX-L 244HP 3.5L SOHC 24-VALVE AUTOMATIC TRANSMISSION FAILURE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695464March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695227March 18, 2015
VISIBILITY, VISIBILITY:WINDSHIELD
FRONT WINDSHIELD INITIATED CRACK AT SEAL BETWEEN WINDOW AND FRAME IMMEDIATELY ABOVE REAR VIEW MIRROR. THERE WAS NO EXTERNAL IMPACT FROM ROCK OR DEBRIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694095March 13, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
EXPLODING SUNROOF - WHILE DRIVING SOUTH ON 91 IN MA WE EXPERIENCED AN EXTREMELY LOUD BOOM IN THE VEHICLE. NOTHING HIT US NOR DID WE HIT ANYTHING - IT WAS SPONTANEOUS. THE SUNROOF EXPLODED COMPLETELY SHATTERING INTO SMALL PIECES. THE VEHICLE IS NEW AND I WONDER IF OTHERS ACURA'S ARE REPORTING SIMILAR PROBLEM - DEFECTIVE GLASS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694200March 13, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, BOTH FRONT WHEELS SEIZED AND THE STEERING WHEEL REQUIRED FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION SEIZED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693649March 11, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2011 ACURA MDX. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE PASSENGER SIDE CONTROL ARM SEPARATED FROM THE BOLT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE CONTROL ARM AND THE KNUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693695March 11, 2015
STEERING
TL* THE CONTACT OWNS A 2013 ACURA MDX. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL MOVED UPWARDS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691406March 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE NAVIGATION SYSTEM FAILED TO FUNCTION PROPERLY. THE FAILURE RECURRED THE SAME DAY THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691449March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE TERMINAL BATTERY WAS REPLACED ON SEVERAL OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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