2021 Volkswagen Tiguan and Jetta Seat Track Recall
Volkswagen has issued a recall for certain 2021 Tiguan and Jetta models. The recall, identified as NHTSA ID 21V038000, addresses missing bolts in the front seat tracks, which could lead to increased injury risk during a collision. Owners will be notified for a free inspection and repair.
Also applies to
- Volkswagen Jetta
- 2021
Why This Matters: Safety Risk
Volkswagen has identified a critical safety concern in certain 2021 Tiguan and Jetta vehicles. If bolts are missing from the front seat tracks, the seat can move freely forward and backward without restriction. This uncontrolled movement significantly increases the risk of injury to an occupant during a crash, as the seat may not provide the intended protection.
What's Being Recalled
This recall, identified by NHTSA as 21V038000 and Volkswagen's internal number 72L6, affects specific 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. The issue stems from potentially missing bolts in the front seat tracks, a crucial component for securing the seat in place.
How to Check if Your Vehicle is Affected
Volkswagen will notify owners of affected vehicles. You can also check if your specific 2021 VOLKSWAGEN Tiguan or Jetta is part of this recall by visiting the NHTSA website at www.safercar.gov and entering your Vehicle Identification Number (VIN). Alternatively, you can contact Volkswagen customer service directly.
Manufacturer's Remedy
Volkswagen dealers will inspect the front seat tracks of all affected vehicles. If any bolts are found to be missing, they will be installed free of charge. This repair ensures the seat tracks function correctly, securing the seat as intended. The recall officially began on February 18, 2021, and owners will receive notifications from Volkswagen regarding the next steps.
Owner Action
If you own a potentially affected 2021 Volkswagen Tiguan or Jetta, it is important to respond to this recall promptly. Volkswagen will notify you by mail with instructions on how to schedule your vehicle's inspection and repair at an authorized dealership. There will be no cost to you for this service.
For further assistance, owners may contact Volkswagen customer service at 1-800-893-5298. You can also reach out to the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov for more information regarding this 2021 VOLKSWAGEN Tiguan recall.
Source: NHTSA Recall ID: 21V038000
Frequently Asked Questions
- What is the Volkswagen recall 21V038000 for?
- The Volkswagen recall 21V038000 is for certain 2021 Tiguan and Jetta vehicles where bolts may be missing from the front seat tracks, which can cause the seat to move without restriction.
- What is the safety risk associated with missing front seat track bolts?
- If bolts are missing from the front seat tracks, the seat can move freely during a crash, significantly increasing the risk of injury to the occupant.
- How will Volkswagen fix the missing seat track bolts in the 2021 Tiguan and Jetta?
- Volkswagen dealers will inspect the front seat tracks and, if necessary, install the missing bolts free of charge to resolve this issue for the 2021 VOLKSWAGEN Tiguan recall.
- How do I know if my 2021 Volkswagen Tiguan or Jetta is affected by this recall?
- Volkswagen will notify owners by mail. You can also check your VIN on the NHTSA website (www.safercar.gov) or contact Volkswagen customer service at 1-800-893-5298.
What Volkswagen Tiguan owners report
Counted from the records in our database across 18 model years.
- 2,339
- Owner complaints
- 39
- Recalls
- 2,476
- Service bulletins
- 65
- Crashes reported
- 26
- Fires reported
- 59
- Injuries reported
The 2021 model year
144 complaints, the 7th most of 18 model years on file. Owners reported 2 crashes, 0 fires and 2 injuries for this year, which also has 5 recalls on file.
Seats, the system this article covers, accounts for 21 of 2,339 complaints (1%).
Complaints by model year
| 2009 | 168 | |
|---|---|---|
| 2010 | 110 | |
| 2011 | 162 | |
| 2012 | 153 | |
| 2013 | 140 | |
| 2018 | 288 | |
| 2019 | 196 | |
| 2020 | 141 | |
| 2021 | 144 | |
| 2022 | 274 |
Most-reported systems
- Engine — 710
- Electrical System — 555
- Air Bags — 319
- Power Train — 211
- Steering — 196
Latest recalls for the 2021 model year
- 22V514000 — Back Over Prevention (Jul 2022)
- 22V226000 — Structure (Apr 2022)
- 22V176000 — Suspension (Mar 2022)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
Related Articles
2021 Volkswagen Rear View Camera Malfunction Recall
Volkswagen has issued a recall for certain 2021 models, including the Tiguan, due to a rear view camera malfunction. This can lead to a black screen or a frozen infotainment system, reducing visibility when reversing and increasing crash risk.
2024 Volkswagen ID.4 Health Check: Recalls and Bulletins
The 2024 Volkswagen ID.4 has faced four safety recalls, primarily concerning battery fire risks and unexpected door openings. Owners should be aware of these issues and check their vehicle's recall status to ensure safety and proper operation.
2022 Volkswagen Golf R Health Check: Recalls and Bulletins
The 2022 Volkswagen Golf R has been subject to four safety recalls addressing issues such as rearview camera malfunctions, a potential engine cover fire risk, and an overly sensitive sunroof switch. This profile details these recalls and provides guidance for owners.
2022 Volkswagen Tiguan Problems: Recalls and Safety Concerns
The 2022 Volkswagen Tiguan has faced several safety-related recalls, including critical issues with its rear suspension, brake pipe nuts, and rearview camera functionality. This profile details these problems and what owners need to know.
2021 Volkswagen ID.4 Problems: Recalls and Safety Concerns
The 2021 Volkswagen ID.4 has been subject to nine safety recalls addressing critical issues such as potential loss of drive power, steering control defects, and airbag malfunctions. Owners should be aware of these significant safety concerns and ensure all applicable recall repairs are completed.
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.