2021-2024 Volkswagen ID.4 Door Handle Recall
Volkswagen has issued a recall for certain 2021-2024 ID.4 electric vehicles. The recall addresses a potential issue where water can enter the door handle's circuit board, leading to the doors opening unexpectedly while the vehicle is in motion, increasing injury risk.
Also applies to
- Volkswagen ID.4
- 2021–2023
Why This Matters
A vehicle door that opens unexpectedly while driving poses a significant safety risk. This can lead to occupants being ejected or other serious injuries, highlighting the importance of addressing the Volkswagen ID.4 unexpected door opening issue promptly.
What's Being Recalled
Volkswagen Group of America, Inc. is recalling certain 2021-2024 ID.4 vehicles. The recall specifically targets the exterior door handles. The design of these door handles may allow water to seep into the internal circuit board assembly. This water intrusion can then cause the doors to unlatch and open without warning.
How to Check if Your Vehicle is Affected
This recall impacts all Volkswagen ID.4 models from the 2021, 2022, 2023, and 2024 model years. Volkswagen began mailing owner notification letters on December 27, 2024. Owners can also contact Volkswagen customer service directly to confirm if their specific vehicle is included in this recall.
Manufacturer's Remedy
Volkswagen dealers will address the Volkswagen ID.4 unexpected door opening concern by inspecting and replacing the affected door handles as necessary. Additionally, a software update will be performed on the vehicle. All repairs and software updates related to this recall will be completed free of charge to the owner.
It is important to note that this recall (Volkswagen's number 57J9) expands upon previous recall numbers 23V-312 and 23V-213. Vehicles that were previously repaired under those earlier recalls will still need to undergo the new remedy outlined in this current campaign to ensure the issue is fully resolved.
Owner Action
If you own a 2021-2024 Volkswagen ID.4, you should have received an owner notification letter by December 27, 2024. If you have not, or if you have any questions, you may contact Volkswagen's customer service at 1-800-893-5298. You can also reach out to the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.
Source: NHTSA Recall ID: 24V651000
Frequently Asked Questions
- What is the Volkswagen ID.4 unexpected door opening recall about?
- The recall, identified by NHTSA ID 24V651000, addresses a defect in 2021-2024 Volkswagen ID.4 door handles where water can enter the circuit board, potentially causing the doors to open unexpectedly while driving.
- Which Volkswagen ID.4 models are affected by the door handle recall?
- This recall affects all Volkswagen ID.4 vehicles from the 2021, 2022, 2023, and 2024 model years.
- What is the fix for the ID.4 unexpected door opening issue?
- Volkswagen dealers will inspect and replace the door handles as needed, and update the vehicle software. This remedy will be provided free of charge to vehicle owners.
- What should I do if my Volkswagen ID.4 was previously repaired for door handles under an earlier recall?
- Even if your vehicle was repaired under previous recalls (23V-312 or 23V-213), it will still need to have the new remedy completed as part of this expanded recall (57J9).
- How can I contact Volkswagen about this recall?
- You can contact Volkswagen's customer service at 1-800-893-5298 for more information regarding the Volkswagen ID.4 unexpected door opening recall.
What Volkswagen ID.4 owners report
Counted from the records in our database across 6 model years.
- 1,027
- Owner complaints
- 27
- Recalls
- 570
- Service bulletins
- 113
- Crashes reported
- 13
- Fires reported
- 73
- Injuries reported
The 2024 model year
53 complaints, the 4th most of 6 model years on file. Owners reported 4 crashes, 1 fire and 1 injury for this year, which also has 9 recalls on file.
Structure, the system this article covers, accounts for 119 of 1,027 complaints (12%), including 7 for 2024.
Complaints by model year
| 2021 | 339 | |
|---|---|---|
| 2022 | 137 | |
| 2023 | 466 | |
| 2024 | 53 | |
| 2025 | 31 | |
| 2026 | 1 |
Most-reported systems
- Electrical System — 516
- Forward Collision Avoidance — 154
- Vehicle Speed Control — 124
- Structure — 119
- Service Brakes — 98
Latest recalls for the 2024 model year
- 26V630000 — Electrical System (Sep 2026)
- 26V028000 — Electrical System (Jan 2026) — Park outside
- 26V030000 — Electrical System (Jan 2026)
Recent owner reports about structure
The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle.
Read owner complaints →Since the door handle recall. The door handles on the front driver and passenger side have dead spots which make it harder and annoying to open the door. Volkswagens has even admitted to these dead spots .
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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