2021-2022 Volkswagen ID.4 Door Handle Recall for Unexpected Opening
Volkswagen has issued a recall (NHTSA ID: 23V312000) for certain 2021-2022 ID.4 vehicles. The recall addresses door handles susceptible to water intrusion, which can lead to unexpected door opening while the vehicle is in motion, increasing injury risk.
Also applies to
- Volkswagen ID.4
- 2022
Why This Matters
This 2021 VOLKSWAGEN ID.4 recall is critical for safety. If a vehicle door opens unexpectedly while the vehicle is in motion, it significantly increases the risk of injury to occupants. This issue can occur at speeds below 9 mph (15 km/h) when the vehicle experiences high lateral forces.
What's Being Recalled
Volkswagen is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with exterior door handles that are prone to water intrusion. This water can enter the circuit board assembly within the door handle, leading to a malfunction that allows the doors to open unintentionally.
How to Check if Your Vehicle is Affected
Owners of 2021 and 2022 Volkswagen ID.4 vehicles should check if their specific vehicle is included in this 2021 VOLKSWAGEN ID.4 recall. You can do this by contacting Volkswagen customer service at 1-800-893-5298 and providing your Vehicle Identification Number (VIN). You can also visit the NHTSA website at www.nhtsa.gov and use their VIN lookup tool.
Manufacturer's Remedy
Volkswagen dealers will address this issue by updating the vehicle software. Additionally, dealers will inspect the door handles as necessary to ensure proper function. This repair will be performed free of charge to owners. Owner notification letters were mailed on March 19, 2023.
Important Recall Updates
Owners should note that this recall (NHTSA ID: 23V312000, Volkswagen recall numbers 57J5 and 57J8) has been replaced by a new recall number, 24V-651. If you have any questions or concerns regarding the 2021 VOLKSWAGEN ID.4 recall, please contact Volkswagen's customer service.
Source: NHTSA Recall ID: 23V312000
Frequently Asked Questions
- What is the primary issue with the Volkswagen ID.4 door handles?
- The main issue is that water can enter the door handle's circuit board assembly, which may cause the doors to open unexpectedly, especially when the vehicle is subjected to high lateral forces at speeds below 9 mph (15 km/h).
- Which Volkswagen ID.4 models are affected by this recall?
- This recall, NHTSA ID 23V312000, affects certain 2021 and 2022 model year Volkswagen ID.4 vehicles.
- What is the fix for the ID.4 door handle recall?
- Volkswagen dealers will update the vehicle's software and inspect the door handles as needed, free of charge to the owner, to resolve the issue of unexpected door opening.
- Has this recall been superseded by a newer one?
- Yes, this recall (NHTSA ID 23V312000) has been replaced by recall number 24V-651. Owners should refer to the latest recall information for the most current details.
What Volkswagen ID.4 owners report
Counted from the records in our database across 6 model years.
- 1,027
- Owner complaints
- 27
- Recalls
- 570
- Service bulletins
- 113
- Crashes reported
- 13
- Fires reported
- 73
- Injuries reported
The 2021 model year
339 complaints, the 2nd most of 6 model years on file. Owners reported 28 crashes, 1 fire and 24 injuries for this year, which also has 11 recalls on file.
Structure, the system this article covers, accounts for 119 of 1,027 complaints (12%), including 36 for 2021.
Complaints by model year
| 2021 | 339 | |
|---|---|---|
| 2022 | 137 | |
| 2023 | 466 | |
| 2024 | 53 | |
| 2025 | 31 | |
| 2026 | 1 |
Most-reported systems
- Electrical System — 516
- Forward Collision Avoidance — 154
- Vehicle Speed Control — 124
- Structure — 119
- Service Brakes — 98
Latest recalls for the 2021 model year
- 25V120000 — Power Train (Feb 2025)
- 24V651000 — Structure (Sep 2024)
- 24V344000 — Back Over Prevention (May 2024)
Recent owner reports about structure
My 2021 Volkswagen ID.4 is subject to open NHTSA Safety Recall 24V-651 (Volkswagen recall 57J9) for the exterior door handles. The recall states that water can enter the door handle electronics and cause a door to open unexpectedly while the vehicle is in…
Read owner complaints →The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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