2021 Volkswagen ID.4 Passenger Air Bag Recall
Volkswagen has issued a recall for certain 2021 ID.4 vehicles. The passenger air bag may be incorrectly folded, failing to comply with safety standards and increasing the risk of injury in a crash. Owners will receive a free air bag module replacement.
Why This Matters: Safety Risk
Volkswagen Group of America, Inc. has identified a safety concern with certain 2021 ID.4 vehicles. The passenger air bag in these vehicles may be incorrectly folded. This condition means the air bag might not deploy as intended during a crash, potentially failing to provide adequate protection to the occupant. An improperly functioning air bag significantly increases the risk of injury in the event of a collision.
What's Being Recalled
This Volkswagen ID.4 recall affects certain 2021 Volkswagen ID.4 vehicles. The specific component under recall is the passenger air bag module. The issue stems from the air bag being incorrectly folded, which prevents it from meeting the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
How to Check if Your Vehicle is Affected
Owners of 2021 Volkswagen ID.4 vehicles can determine if their car is part of this Volkswagen ID.4 recall by contacting Volkswagen customer service at 1-800-893-5298. You can also visit the NHTSA website at www.nhtsa.gov and enter your vehicle's 17-digit Vehicle Identification Number (VIN) to check for open recalls. Volkswagen's internal recall number for this campaign is 69EH.
Manufacturer's Remedy
Volkswagen will replace the affected passenger air bag module free of charge for all owners of recalled vehicles. Owner notification letters were mailed on February 14, 2023, providing details on how to proceed with the repair. It is important to have this repair completed to ensure the safety of vehicle occupants.
Important Owner Information
Volkswagen is notifying consumers about this safety recall. Owners should ensure they receive the notification letter and schedule the necessary repair with their authorized Volkswagen dealer as soon as possible. The repair will be performed at no cost to the owner.
Source: NHTSA Recall ID: 22V858000
Frequently Asked Questions
- What is the specific problem with the 2021 Volkswagen ID.4 passenger air bag?
- The passenger air bag in affected 2021 Volkswagen ID.4 vehicles may be incorrectly folded. This means it might not protect the occupant as intended during a crash, increasing the risk of injury.
- How will Volkswagen fix the incorrectly folded air bag?
- Volkswagen will replace the entire passenger air bag module free of charge at an authorized dealership to correct the issue.
- How can I confirm if my 2021 Volkswagen ID.4 is included in this recall?
- You can check your vehicle's VIN on the NHTSA website (www.nhtsa.gov) or contact Volkswagen customer service at 1-800-893-5298, referencing recall number 69EH.
- Will I be charged for the repair related to this Volkswagen ID.4 recall?
- No, the replacement of the passenger air bag module will be performed free of charge by Volkswagen as part of this safety recall.
What Volkswagen ID.4 owners report
Counted from the records in our database across 6 model years.
- 1,027
- Owner complaints
- 27
- Recalls
- 570
- Service bulletins
- 113
- Crashes reported
- 13
- Fires reported
- 73
- Injuries reported
The 2021 model year
339 complaints, the 2nd most of 6 model years on file. Owners reported 28 crashes, 1 fire and 24 injuries for this year, which also has 11 recalls on file.
Air Bags, the system this article covers, accounts for 26 of 1,027 complaints (3%), including 12 for 2021.
Complaints by model year
| 2021 | 339 | |
|---|---|---|
| 2022 | 137 | |
| 2023 | 466 | |
| 2024 | 53 | |
| 2025 | 31 | |
| 2026 | 1 |
Most-reported systems
- Electrical System — 516
- Forward Collision Avoidance — 154
- Vehicle Speed Control — 124
- Structure — 119
- Service Brakes — 98
Latest recalls for the 2021 model year
- 25V120000 — Power Train (Feb 2025)
- 24V651000 — Structure (Sep 2024)
- 24V344000 — Back Over Prevention (May 2024)
Recent owner reports about air bags
Faulty sensor under passenger seat will cause the airbags to go off while someone is in the passenger seat, buckled. Will go on and off intermittently. Alert on dash will illuminate and overhead notification of passenger airbag shutting off flashes.
Read owner complaints →I am filing this claim because a mandatory remote software update pushed by Volkswagen, combined with recent invasive repairs to the interconnected safety restraint network (PODS), caused a critical emergency safety feature (SOS) to fail, and the manufacturer…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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