Volkswagen Touareg Complaints

646 consumer complaints on file.

#10450716March 8, 2012
POWER TRAIN
AT 41000, THE CAR STARTED MAKING A HIGH PITCH NOISE WHENEVER DRIVING. AFTER GETTING A SECOND OPINION, IT IS DETERMINED THAT THE BEARING ON THE CENTER DRIVE SHAFT HAS FAILED. CALLED VW AND CONFIRMED THE PROBLEM AND THAT THIS PART IS NOT SERVICEABLE. THE WHOLE DRIVE SHAFT (AND A NEW COUPLER/FLEX DISC) NEEDS TO BE REPLACED. VW GENUINE PARTS COST $1095 ON THE DRIVE SHAFT AND $270 FOR THE COUPLER; LABOR IS SET TO 3 HOURS. SEARCHED THE INTERNET AND IS INDEED A COMMON PROBLEM FOR VW TOUREGS V6/V8 AND ALSO CAYENNES. I HOPE VW MAKES THIS A RECALL AS IT MAKES AN UNCOMFORTABLE RIDE AND COULD BE A SAFETY ISSUE IF NOT REPLACED IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449798February 23, 2012
STEERING:COLUMN, ELECTRICAL SYSTEM
2005 VOLKSWAGEN TOUAREG. CONSUMER STATES WHEN HE INSERTS THE KEY INTO THE IGNITION TO START THE VEHICLE, IT DOES NOT START. THE CONSUMER STATED IF HE REMOVED THE KEY, PRESSED THE LOCK BUTTON AND THEN THE UNLOCK THE BUTTON ON THE KEY FOB, THEN TRY AGAIN, THE VEHICLE GENERALLY STARTED UP. WHEN THE VEHICLE DID NOT START, THE VEHICLE WOULD HAVE TO BE TOWED, AS THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER 12 TIMES TO CORRECT THE SAME ISSUE. TO DATE, THE ACCESS/START MODULE WAS REPLACED FOUR TIMES, THE STEERING COLUMN WAS REPLACED THREE TIMES, THE IGNITION SWITCH WAS REPLACED TWICE, THE J519 VEHICLE ELECTRICAL CONTROL UNIT AND BATTERY WERE ALSO REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448818February 21, 2012
AIR BAGS
IN A FRONT-ON COLLISION THAT CAUSED $22,000 OF DAMAGE TO THE FRONT OF MY VEHICLE, NEITHER OF THE FRONT AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447241February 9, 2012
AIR BAGS, SEATS
IN ORDER TO FLIP BACKSEATS DOWN TO GIVE REAR MORE CARGO SPACE THE FRONT SEATS MUST BE MOVED FORWARD. HOWEVER WHEN FRONT SEATS ARE SLID FORWARD MORE THEN A FEW INCHES THE WIRES FOR THE AIRBAG SENSORS UNDER THE SEATS ARE TORN AND RIPPED OUT OF PLACE SINCE THE HARNESS IS TO SHORT. THIS IN TURN DISABLES THE AIRBAGS. VW IS AWARE OF THIS ISSUE AND MAKES CUSTOMERS BUY A NEW WIRING HARNESS THAT IS LONG ENOUGH TO MOVE SEATS FORWARD WITH OUT TEARING TO REPAIR THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447040February 7, 2012
SEAT BELTS
REAR CENTER SEAT BELT RETRACTOR ASSEMBLY PRE-LOCKS WHEN THE REAR SEAT IS PLACED IN THE EXTENDED CARGO POSITION. THIS DEFECT PROHIBITS THE USE OF RIGHT OUTBOARD SEATING POSITION AS WELL AS THE CENTER SEATING POSITION SINCE THE SEAT BACK CANNOT BE RETURNED TO THE USE POSITION. I HAVE INFORMED THE DEALERSHIP MANY TIMES OVER THE LAST SEVERAL YEARS IN ATTEMPTS TO RESOLVE THIS SHORTCOMING. DEALERSHIP HAS BEEN UNABLE TO CORRECT THE ROOT CAUSE OF THE PROBLEM. THE VEHICLE IS NOW OUT OF WARRANTY AND VW NOW WANTS ME TO PAY FOR THE THE REPAIR (LABOR) WITH NO GARANTEE THAT THIS ACTION WILL RESOLVE THE DEFECT. AS A RESULT, I HAVE DISCONNECTED THE REAR CENTER SEAT BELT ASSEMBLY AT THE ANCHOR NEAR THE FLOOR TO ALLOW PROPER OPERATION OF THE SEAT BACK AND THE RIGHT OUTBOARD SEATING POSITION. THIS IS A SAFETY RELATED ISSUE THAT SHOULD BE ADDRESSED SINCE A SAFETY DEVICE WAS DEFECTIVE WHEN THE VEHICLE WAS DELIVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443572January 12, 2012
POWER TRAIN
I NOTICED A SMALL VIBRATION COMING FROM THE BOTTOM AROUND THE MIDDLE OF THE VEHICLE. WHEN I TOOK IT TO A MECHANIC I WAS TOLD THAT THE HANGER BEARING AND THAT THE HANGER BEARING IS NOT AN AVAILABLE PART HAT THE ENTIRE DRIVESHAFT NEEDS TO BE REPLACED FOR $1,400.! THE CAR IS ONLY TWO WEEKS OUT OF WARRANTY WITH ONLY 51,000 MILES SO I TOOK IT TO VOLKSWAGEN. VOLKSWAGEN SAID THAT THEY WILL NOT FIX IT UNDER WARRANTY BECAUSE I AM TWO WEEKS OUT BUT, IF I HAD BEEN A LOYAL CUSTOMER, MEANING IF I HAD ALL MY SERVICE DONE BY VW THEY WOULD HAVE COVERED IT! REALLY! SO IN OTHER WORDS THEY DON'T STAND BY THERE PRODUCT UNLESS YOU GET YOUR OIL CHANGED BY THEM! ANYWAY AFTER DOING EXTENSIVE RESEARCH ON THIS PROBLEM ON VOLKSWAGEN FORUMS IT SEEMS THAT THIS PROBLEM IS VERY COMMON ON THE VEHICLES AND IT HAPPENS AT LOW MILEAGE. I ALSO FOUND OUT THAT THE PART IS AVAILABLE TO REPLACE AND THAT THE ENTIRE DRIVESHAFT DOES NOT NEED TO BE REPLACED! WHAT KIND OF COMPANY DOES NOT STAND BY THERE PRODUCT, ESPECIALLY SINCE IT SEEMS TO BE COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436144November 16, 2011
FUEL SYSTEM, GASOLINE
DRIVING FROM COLUMBIA, SC TO CHARLESTON, SC AND REFUELED IN SUMMERVILLE. 20 MILES LATER ON THE HIGHWAY @40MPH, ENGINE STARTED HIGH PITCHED HUMMING NOISE THEN LOST POWER (WENT INTO LIMP MODE) WHEN ACCELERATOR PUSHED. GOT IMMEDIATE NOTIFICATION "ENGINE FAILURE, SERVICE NOW" AND FORTUNATELY ABLE TO PULL SAFELY INTO PARKING LOT. VW REPORTS LOTS OF DEBRIS IN FUEL AND CLOGGED FILTER, BLAMING CONTAMINATED FUEL. HAVE TO REPLACE ENTIRE FUEL SYSTEM, WONDERING IF THIS IS PROBLEM IS ACTUALLY THE HIGH PRESSURE FUEL PUMP SINCE VEHICLE IS 2009 CLEAN DIESEL TDI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422866September 1, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR SPOILER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418316August 10, 2011
STEERING
SUBJECT VEHICLE IS A 2009 VOLKSWAGEN TOUAREG 2 EQUIPPED WITH 3.6L GASOLINE ENGINE, AUTOMATIC TRANSMISSION AND ALL-WHEEL DRIVE. USA VERSION. HYDRAULIC POWER STEERING SYSTEM EMITS ABNORMAL GROWLING AND GROANING NOISES WHEN AMBIENT OUTSIDE AIR TEMPERATURES CLIMB ABOVE 85F. STEERING INPUT RESISTANCE INCREASES SUBSTANTIALLY BEYOND NORMAL WHEN POWER STEERING SYSTEM IS EMITTING THE SUBJECT NOISES. ABNORMAL VIBRATION IS TRANSMITTED TO THE STEERING WHEEL IN INTERIOR OF VEHICLE WHEN THE POWER STEERING SYSTEM IS EMITTING THE ABNORMAL NOISES. FIRST OCCURRENCE OF THIS PROBLEM WAS NOTICED ON OCT 10, 2010. VOLKSWAGEN DEALER IN GILBERT, AZ INSPECTED THE SUBJECT VEHICLE ON OCT 14, 2010 AND DEEMED THE NOISE TO BE "NORMAL" BUT REPLACED THE IDLER PULLEY ON OCT 14, 2010. VOLKSWAGEN DEALER IN NORTH SCOTTSDALE, AZ INSPECTED AND REPLACED THE POWER STEERING PUMP UNDER WARRANTY ON JUN 28, 2011. PROBLEM PERSISTED. VOLKSWAGEN REGIONAL SERVICE TECHNICIAN/REPRESENTATIVE INSPECTED VEHICLE ON JUL 20, 2011 AND CONFIRMED "ABNORMAL NOISE ORIGINATING FROM POWER STEERING SYSTEM". NO FOLLOW UP OR CONTACT FROM VOLKSWAGEN TO DATE. NUMEROUS OTHER VOLKSWAGEN TOUAREG OWNERS ARE REPORTING THE SAME PROBLEM AS EVIDENCED BY THIS SPECIFIC THREAD ON THE CLUB TOUAREG.COM ONLINE FORUM - HTTP://WWW.CLUBTOUAREG.COM/FORUMS/F62/POWER-STEERING-NOISE-INTERMITTENT-41443.HTML. AS REPORTED BY OTHER TOUAREG OWNERS EXPERIENCING THE SAME PROBLEM IN THE USA AND THE UK, VOLKSWAGEN DEALER SERVICE DEPARTMENTS ARE MOSTLY INCLINED TO REPORT THE PROBLEM TO COMPLAINING OWNERS AS "NOT REPRODUCIBLE" OR "NORMAL". VOLKSWAGEN HAS YET TO INTRODUCE A "FIX" FOR THE PROBLEM. SUBSTANTIALLY INCREASED STEERING INPUT REQUIRED DURING "FAILURE PERIODS" COULD CREATE A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413841July 20, 2011
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING A SHORT DISTANCE FROM MY HOUSE (2 MILES) WHEN I NOTICED MY CAR NOT DRIVING NORMALLY. I HAD DRIVEN IT THE 3 PREVIOUS DAYS WITH NO PROBLEM. I FINISHED MY ERRAND, THEN PROCEEDED TO HEAD HOME. IT WAS NOTICEABLY GETTING WORSE. I SMELLED SOMETHING AT A STOPLIGHT, NOT SURE IF IT WAS MY CAR, OR CAR ALONGSIDE OF ME. I SAW A LIGHT HAD COME ON, ON MY DASHBOARD (CK. ENGINE?) AND LOOKED AT THE GAUGES, EVERYTHING WAS NORMAL. I DECIDED TO HEAD HOME FIRST TO HAVE MY NEIGHBOR FOLLOW ME UP TO REPAIR SHOP. PARKED IN DRIVEWAY, WENT INSIDE MY HOME TO CALL HER, LOOKED OUT MY OPEN FRONT DOOR ABOUT 5 MINUTES LATER WHERE I SAW SMOKE AND SMELLED IT. RAN OUT, MY AUTO WAS SERIOUSLY SMOKING HEAVY BROWN SMOKE, RAN NEXT DOOR TO CALL 911, AND AUTO BURST INTO FLAMES AND CAUGHT HOUSE ON FIRE ALSO. I AM NOW IN A HOTEL BECAUSE OF MAJOR FIRE AND SMOKE DAMAGE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10397833April 23, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
DURING THE PROCESS OF FILLING THE ALMOST EMPTY TANK WITH DIESEL FUEL, AN ELECTRICAL SHORT (PER REPORT OF THE LOCAL FIRE DEPARTMENT THAT WAS CALLED IN) CREATED HEAT THAT WAS ABLE TO MELT PART OF THE TANK IN THE AREA OF THE FILLING NOZZLE, COMPLETELY MELTED THE RUBBER STRAP HOLDING THE FUEL CAP AND MELTED/BURNED THE SPLASH RING ON THE FUEL DISPENSER. THE METALLIC RING OF THE FILLING NOZZLE TURNED SO HOT, THAT FUMES/SMOKE BECAME VISIBLE. DUE TO THE POSITION OF THE BATTERY BENEATH THE DRIVERS SEAT, THE FD WAS NOT ABLE TO DISCONNECT THE BATTERY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10383882February 21, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
CONSTANT REPAIR OF 2004 VW TOUAREG: THIS VEHICLE HAS BEEN CERTIFIED IN ALL STATES OF THE UNION AS BEING A CERTIFIED LEMON. WHEN I PURCHASED THE VEHICLE I HAD NO IDEA OF THIS. I HAVE HAD TO REPLACE A FAN SENSOR WHICH IS A CERTIFIED VW DEFECT, BUT I HAD TO PAY FOR THE COST, REPAIR AND LABOR IN THE AMOUNT OF $550 AND FURTHER, THE VEHICLE LEFT ME STRANDED BECAUSE THE FAULTY SENSOR ALLOWED A FAN TO KEEP BLOWING THEREBY DRAINING MY BATTERY COMPLETELY. REAR WINDSHIELD WIPER DISINTEGRATED DURING HEAVY RAIN AND COST 65 TO REPAIR ALTHOUGH THE PIECE LOOKS LIKE SOMETHING A CHILD PUT TOGETHER. FRONT WINDSHIELD WIPER FLEW OFF OF CAR WHILE RAINING, CAUSING ME TO PULL OVER AND BE STRANDED ONCE AGAIN. I GOT STRANDED AGAIN BECAUSE THE VW ENGINE COILS BURNT OUT WITHOUT NOTICE LEAVING ME STRANDED IN BLIZZARD CONDITIONS IN CHICAGO. I HAD TO GET A NEW BATTERY BUT WAS CHARGED $250 FOR THE BATTERY AND INSTALLATION BECAUSE VW CHOSE TO PUT THE BATTERY UNDER THE FRONT DRIVER'S SEAT. NOT THREE WEEKS HAVE PASSED AND I HAVEN'T EVEN DRIVEN THE VEHICLE BUT BOTH FUEL PUMPS AND THE FLANGE MODULE HAVE GONE OUT. I HAD TO PAY $1500 FOR LABOR, PARTS, SHOP AND REPAIRS. VEHICLE HAS 91,000 AND BRAKES AND ROTORS HAVE GONE OUT AGAIN FOR THE 3RD TIME. RIGHT DOOR OPENS WHEN DRIVING ALTHOUGH THE VEHICLE IS LOCKED, WHICH IS ANOTHER CERTIFIED DEFECT. VEHICLE LUNGES FORWARD FROM A STOPPED POSITION AND THEN HESITATES WHEN TRYING TO SPEED UP ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377017January 18, 2011
AIR BAGS
2004 VW TOUREG FAULT WITH AIRBAGS. ELECTRICAL SYSTEM HAS FAILED WHICH HAS RESULTED IN ALL OF THE AIRBAGS TO BE DEACTIVATED. THE WIRING IS ROUTED AROUND THE HORN WHICH HAS RESULTED IN ONE SIDE OF THE HORN TO NOT WORK. UNSAFE AND NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373515December 30, 2010
AIR BAGS
I WAS TRAVELING APPROXIMATELY 40 MILES PER HOUR WHEN I REAR ENDED A VEHICLE. MY AIRBAG DEPLOYED, BUT NOT AS MUCH AS I THOUGHT IT WOULD. THE AIRBAG BARELY HIT MY UPPER BODY AND THEN IT SEEMED 3/4 DEFLATED ALMOST IMMEDIATELY. I DON'T THINK THE AIRBAG WAS WORKING PROPERLY BECAUSE I WOULD THINK FROM WHAT I'VE SEEN THAT THE AIRBAG WOULD HAVE BEEN ALOT FULLER AND WOULD HAVE ME PINNED UP AGAINST MY DRIVER SEAT, BUT IT DID NOT. I WAS ABLE TO EXIT MY CAR WITHOUT A STRUGGLE AND DON'T REMEMBER EVEN TOUCHING THE AIRBAG WHEN I EXITED THE VEHICLE. NONE OF THE OTHER AIRBAGS DEPLOYED, ARE THEY SUPPOSED TO WHEN YOU GET INTO AN ACCIDENT. I GUESS I'M LUCKY THAT WHEN I HIT THE VEHICLE IN FRONT OF ME THAT THE IMPACT WAS NOT HARDER, BECAUSE I DON'T BELIEVE THE AIRBAG WOULD HAVE KEPT ME FROM HITTING THE STEERING WHEEL WITH GREAT FORCE OR EVEN SAVING MY LIFE. I PLAN TO CONTACT VOLKSWAGEN DIRECTLY ABOUT MY COMPLAINT AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10371126December 17, 2010
PARKING BRAKE
EVERY TIME THE CAR IS STARTED THE WARNING LIGHT SHOWS THAT THE PARKING BRAKE IS ENGAGED. I NEVER USE THE PARKING BRAKE. I HAVE TALKED TO THE DEALER AND THEY SAY THAT THE PARKING BRAKE PEDAL NEEDS TO BE "HAND LIFTED" TO CLEAR THE WARNING LIGHT. WHEN I TRIED THIS IT DID CLEAR THE WARNING LIGHT FROM THE DASH. MY QUESTION IS WHY WOULD MY PARKING BRAKE BE ENGAGED IF I NEVER HAVE USED THE PARKING BRAKE? IT MAY JUST BE SOME MALFUNCTION WITH THEIR WARNING LIGHTS OR SENSORS, BUT HOW I AM I TO KNOW IF THIS IS A REAL PARKING BRAKE WARNING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358558October 1, 2010
POWER TRAIN:DRIVELINE
I OWN A 2006 VW TOUAREG. IT HAS ONLY 54K MILES AND HAS NEVER BEEN DRIVEN OFF ROAD. IT HAS BEEN A FAMILY CAR AND BOUGHT NEW IN 2006. JUST YESTERDAY SEPT 2009 I LEFT A PARKING LOT AND BEGAN ACCELERATING WHEN IT SOUNDED LIKE AND FELT LIKE THE CAR LOST THE FRONT TWO TIRES. I QUICKLY PULLED OVER THINKING I WOULD SEE BLOWN TIRES BUT SAW NOTHING. GOT BACK IN DROVE A 100 FEET TO HAVE THE SAME NOISE AND SHAKING. I PULLED OVER AND HAD IT TOWED TO NEAREST VW SHOP. FOUND OUT THE DRIVE SHAFT WAS SHOT. $1100 FOR THE PART AND ONLY $65 TO INSTALL NEW DRIVE SHAFT. MECHANIC THOUGHT IT WAS INTERESTING THAT THE LOCAL VW DEALER HAPPEN TO HAVE ONE IN STOCK. HE THOUGHT IT MEANT THEY MUST BE HAVING THIS PROBLEM WITH A LOT OF TOUAREGS. I AM GOING TO CALL VW IN HOPES THAT THEY WILL TAKE SOME RESPONSIBILITY. IS THIS NOT AN OFF ROAD VEHICLE? THEY SURE MARKET IT AS ONE. I CAN'T IMAGINE WHAT WOULD BE BROKE AND HOW QUICKLY IT WOULD HAVE BROKE IF I DID DRIVE IT OFF ROAD. I HAVE NOTICED SOME CHEAP ASPECTS OF THE INTERIOR OF THE CAR AS BUTTONS HAVE FADED DUE TO TOUCHING THEM FOR USE. I HAVE HAD A FEW ISSUES WITH TIRE PRESSURE SENSORS AS WELL BUT HAVE BEEN FIXED BY DEALER. I FREQUENTLY HAVE THE LIGHTS ON THE CAR NEEDING TO BE REPLACED ALMOST LIKE A SMALL ELECTRICAL ISSUE. CHECK LIGHT WARNING LIGHT COMES ON OFTEN. MY BIGGEST CONCERN IS THAT THIS WAS A 40K DOLLAR CAR AND LOOKS NICE BUT SEEMS A BIT CHEAP FOR WHAT WE PAID FOR IT. IT HAS TAKEN A FEW YEARS OF DRIVING IT TO COME TO THIS CONCLUSION BUT IT IS DISAPPOINTING. I LIKE VW AND HAVE OWNED MANY OVER THE YEARS. I HOPE THEY WILL STAND BEHIND THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357694September 26, 2010
AIR BAGS
AIR BAG LIGHT CONTINUES TO COME ON. STARTED WHEN FIRST PURCHASED. 64 MILES 2-24-05 AND SAID THAT 2 WIRES WERE REPAIRED INVOICE 913036. INVOICE 962683 ON 8-14-07 LIGHT WAS ON AGAIN WITH A DESCRIPTION OF DRIVER/PASS SIDE AIRBAGS AND REPLACE PASS SIDE WIRING 1660 WV03 (RECALL) MILEAGE 37233. 5-24-2010 INV 663865 AIR BAG LIGHT ON AGAIN, WENT TO FOREIGN AUTO SHOP IN WENATCHEE TO HAVE CHECKED OUT. DRIVER SIDE AIR BAG HAS IGNITER PROBLEM WITH INTERMITTENT SIGNAL LOSS. 7-6-2010 MILEAGE 60364 AIR BAG LIGHT ON AGAIN INVOICE 663865. INVOICE STATES THAT THEY DID NOT HEAR FROM VW ON HELP FOR AIR BAG LIGHT, NO FURTHER WORK AT THIS TIME ALTHOUGH THEY DID RESET THE LIGHT AND NOT PUT IT ON THE INVOICE. WHEN QUERIED ON WHAT HAD HAPPENED OR WHY IT WAS RESET THEY WOULD GIVE NO INDICATION OR WHETHER THE AIR BAGS WOULD WORK OR NOT. THIS IS BECOMING WORRISOME AS I HAVE HEARD THAT WHEN THE LIGHT COMES ON THE AIRBAG SYSTEM DOESN'T FUNCTION. I KNOW THAT IF THIS WAS A SEAT BELT THE PROBLEM WOULD HAVE BEEN FIXED LONG AGO BUT SINCE IT IS A AIRBAG IT ISN'T THEIR PROBLEM. ARE NOT THE AIRBAGS IN A CAR DESIGNED TO WORK WITH THE SEAT BELTS IN PREVENTING INJURIES AND ARE THEY NOT ALSO A INTEGRAL PART OF THE SAFETY DESIGN OF THE VEHICLE. IF SO SINCE WE HAVE HAD PROBLEMS SINCE WE BOUGHT THE CAR IS IT SO HARD TO IT FIXED AS IT HAS BEEN DOCUMENTED THAT WE HAD THE PROBLEM SINCE WE PURCHASED THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354882September 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
AT 94,000 MILES TRANSMISSION PROBLEMS, TOLD TRANSMISSION NON-SERVICEABLE VW DOES NOT RECOMMEND ANY TRANSMISSION FLUID REPLACEMENT. COULD BE GEAR BOX COST $2400 OR ENTIRE TRANSMISSION COST $7,000. VWA WILL PAY $1,000 TO OUR CHOICE OF GEAR BOX OR TRANSMISSION REPLACEMENT BUT IF WE CHOOSE WRONG REPAIR WILL NOT PAY FOR ANYTHING FURTHER! VWA OBVIOUSLY IS AWARE OF PROBLEM AND DESIGNED THE TRANSMISSION IN SUCH A WAY THAT IT CAN'T BE SERVICED. WE HAVE HAD PRIOR ENGINE COIL RECALL REPLACED, UPDATED COMPUTER SOFTWARE AND REPLACED DRIVE-TRAIN AT COST OF $1900 AT 74,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351595August 24, 2010
POWER TRAIN:DRIVELINE
HEARD THUMPING NOISE COMING FROM UNDERNEATH VEHICLE AND I PULLED OVER THINKING I HAD A FLAT TIRE. GOT OUT OF VEHICLE AND LOOKED UNDER CAR DID NOT SEE ANYTHING HANGING AND DID NOT HAVE A FLAT TIRE. IT ONLY HAPPENS WHEN I ACCELERATE AND IT TAKES ME AWHILE TO GET MY VEHICLE GOING. I TOOK MY VEHICLE TO DEALERSHIP AND IT WAS MY DRIVESHAFT THAT WAS MAKING THIS NOISE. IT WAS MY BEARING THAT NEEDED TO BE REPLACE BUT THEY DO NOT SELL IT SEPARATE, I HAVE TO BUY A BRAND NEW DRIVESHAFT. I HAVE NOT GOTTEN IT DONE BECAUSE WARRANTY HAVE EXPIRED AND I DO NOT HAVE THAT KIND OF MONEY TO GET IT FIX RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347945August 7, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WE HAVE A 2004 VOLKSWAGEN TOUAREG WHICH HAS HAD A CONTINUING PROBLEM SINCE JUNE 2009. THE TIRE PRESSURE MONITORING SYSTEM CONTINUALLY COMES ON WITH LOUD AND SOMETIMES INTERMITTENT AND SOMETIMES CONTINUING BEEPING WARNING OF FLAT TIRES, OR THE SYSTEM IS "LEARNING". EACH WHEEL HAS A BATTERY OPERATED UNIT (WHEEL SENSOR) WHICH WILL NOT BE REPLACED UNDER WARRANTY UNTIL THE BATTERY IS COMPLETELY DEAD. THERE IS A $75- CHARGE EACH TIME TO INFORM YOU THAT THE BATTERY IS NOT YET DEAD. IN THE MEANTIME YOU DRIVE ALONG WITH THE WARNING SIGNAL GOING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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