Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10063863March 25, 2004
ELECTRICAL SYSTEM:WIRING
THE E BRAKE LIGHT, AND THE AIRBAG LIGHT STAY ON ONCE THE CAR IS STARTED. TODAY THIS PROBLEM HAS INCLUDED THE HEATER FAN NOT WORKING, THE HEADLIGHTS WILL NOT COME ON, AND THE WIPERS WILL NOT WORK. IF I LEAVE THE LIGHT SWITCH ON, AND LEAVE THE WIPER SWITCH ON, I HAVE FOUND I CAN PULL THE HIGH BEAM SWITCH, AND THE WIPERS COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063801March 24, 2004
POWER TRAIN:CLUTCH ASSEMBLY
I WAS TOLD TODAY BY THE VW DEALERSHIP THAT I NEED A NEW CLUTCH, PRESSURE PLATE, AND FLYWHEEL FOR MY 2001 VW JETTA 1.8T IT ONLY HAS 33,249 MILES ON IT. I HAVE BEEN DRIVING CARS AND P/U TRUCKS WITH CLUTCHES SINCE 1972. I BELIEVE THIS IS A DEFECT IN WORKMANSHIP BY THE VW MANUFACTURER. I WAS TOLD IT WILL COST $1,555.00 IN PARTS AND LABOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065108March 23, 2004
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING, THE CLUTCH DIED. *PH AFTER BEING TOLD THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY, THE CONSUMER DID SOME RESEARCH AND DISCOVERED THERE WERE MANY COMPLAINTS OF FAULTY PRESSURE PLATES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064692March 23, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING 60 MPH DRIVER'S SEAT CAUGHT ON FIRE FROM THE SEAT HEATER CORE. NO INJURIES REPORTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10063692March 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY 2001 VW JETTA BURNS A QUART OF OIL EVERY 600 MILES. THIS PROBLEM OCCURED FROM THE FIRST MOMENTS I OWED THE VEHICLE. I IMMEDIATEDLY REPORTED THIS TO THE DEALER WHO INFORMED ME THAT IT WAS "A CONDITION WITH NEW JETTAS AND WOULD RIGHT ITSELF AFTER I DROVE THE CAR A WHILE." THIS POSITION WAS REPEATED DURING THE "FREE" OIL CHANGES UP TO THE POINT WHERE THE WARRANTY EXPIRED. NOW THAT THE WARRANTY HAS EXPIRED, VW MECHANICS INSISIT THAT THEY HAVE TO DO A $90 DIAGNOSIS TEST BEFORE THEY WILL ADDRESS IT (I HAD A PREVIOUS ONE DURING THE WARRANTY PERIOD THAT FOUND NOTHING). NOW THE CAR IS GETTING OLDER, THE OIL BURING IS GETTING WORSE. I SEARCHED THE INTERNET AND FOUND NUMEROUS JETTA OWNERS WITH THE SAME PROBLEMS, AND EVEN WORSE AS A RESULT - INCLUDING BLOWN ENGINES. ONE JETTA OWNER STATED THAT THERE IS A MANUFACTURING DEFECT WITH THE RINGS OF THE CAR. HE HAD THE CAR'S RINGS REPAIRED (AT A COST OF NEARLY $1,000) AND NOTHING IS NOW WRONG WITH THE CAR. HE ALSO STATED THAT HE FOUND OUT THAT THE DEFECT IMPACTS A SIGNIFICANT PORTION OF THE CARS SOLD IN TWO YEARS, MANAFESTING IN BLOWN CATALITIC CONVERTERS AND ENGINES. HE ALSO STATES THAT VW INSTRUCTED ITS DEALERS TO TELL OWNERS THAT IT IS NORMAL WITH THE CAR DURING THE BREAK-IN PERIOD - THEREBY PUSHING THE PROBLEM PAST THE 28,000 MILE WARRANTY OBLIGATION. WHICH MAKES SENSE SINCE THIS PROBLEM WOULD COST VW MILLIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063737March 23, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
ON MY 2002 VOLKWAGEN JETTA 1.8T, MY SEATWARMER IGNITED AND BURNED THROUGH BOTH MY SEAT AND THE COAT I WAS WEARING AT THE TIME, LEAVING HOLES IN BOTH. NCIDENT DATE IS APPROXIMATE. I IMMEDIATELY CALLED THE DEALERSHIP AFTER IT HAPPENED AND THUS, THEY MAY HAVE THE EXACT DATE ON RECORD.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10062499March 18, 2004
POWER TRAIN:CLUTCH ASSEMBLY
I AM COMPLAINING ABOUT THE CLUTH ON MY 2001 JETTA 1.8T. AT APPROXIMATELY 5100 MILES (MAY 2003) I HAD THE CLUTCH BURN OUT. VW REPLACED IT UNDER WARRANTY. LESS THAN 100 MILES LATER (JUNE 2003) THAT REPLACEMENT CLUTCH BURNT OUT. VW AGAIN REPLACED IT BUT SAID THAT THEY WOULD NOT COVER ANY OTHER PROBLEMS RELATED TO THE CLUTCH. I WAS TOLD THAT THIS HAPPENED BECAUSE MY DAUGHTER DIDN'T KNOW HOW TO DRIVE A MANUAL TRANSMISSION. SHE LEARNED TO DRIVE IN 1996 ON AN OMNI WITH MANUAL TRANSMISSION AND HAS BEEN DRIVING MANUAL TRANSMISSIONS FOR ALL BUT TWO YEARS SINCE THAT TIME. SINCE WE GOT THE VW JETTA OUT OF THE SHOP LAST JUNE I HAVE BEEN THE DRIVER OF THE VEHICLE AND HAD THE CLUTCH BURN OUT AGAIN ON 15 MARCH 2004. I HAVE BEEN DRIVING NUMEROUS VEHICLES IN THE LAST 35 YEARS AND HAVE NEVER BURNT UP A CLUTCH. THE JETTA STILL HAS LESS THAT 12,000 MILES ON IT. THIS MAKES FOR REPLACEMENT OF THE CLUTCH 3 TIMES SINCE I BOUGHT THE VEHICLE NEW IN AUGUST 2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063458March 18, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
OIL BURNS EXCESSIVELY. AS A RESULT, CATALYTIC CONVERTER MALFUNCTIONED, AND WAS REPLACED TWICE WITHIN FOUR MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063416March 17, 2004
VISIBILITY:GLASS, SIDE/REAR
CONSUMER WAS UNABLE TO OPERATE THE DRIVER AND PASSENGER FRONT SIDE WINDOW SWITCH. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057775March 17, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 25 MPH DRIVER'S SIDE DOOR AND WINDOW AIR BAGS DEPLOYED INADVERTENTLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062182March 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
READ BRAKE PADS WORE OUT PREMATURLEY. WHEN TAKEN TO THE DEALER FOR SERVICE AND NOTIFIED THEM OF THAT WE HEARD GRINDING AND BOISE IN THE REAR, THEY WERE QUITE SURPRISED. THIS RESULTED IN $283.05 IN PARTS AND LABOR TO REPLACE THE PADS.*AK PARTS 1J0-615-601-C (2) AND 160-698-451-D (1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062181March 15, 2004
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH WENT BAD VERY EARLY IN LIFE OF AUTO. EXPERIENCED MANUAL DRIVER. CLUTCH SEEMED TO GO BAD IN ONE DAY FROM NOTHING WRONG TO CAR NOT DRIVEABLE. VW REPLACED FLYWHEEL WITH UPGRADED PART PROVING THAT OLD PART WAS UNRELIABLE. *AK CAR HAD JUST BEEN IN FOR 40,000 MILE COMPLETE CHECK-UP WITH PASSING COLORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062198March 15, 2004
POWER TRAIN:CLUTCH ASSEMBLY
JETTA SUFFERED A FAILURE WHERE THE CLUTCH PLATE SHATTERED AND THE PRESSURE PLATE FAILED. THE CLUTCH PLATE DID NOT SHOW DRASTIC WEAR, THE WEAR LINE ON THE CLUTCH PLATE WERE STILL VISIBALE. VW CONSIDERED THIS NORMAL WEAR AND TEAR. I BELIEVE THAT THE PART WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062246March 15, 2004
AIR BAGS:SIDE/WINDOW
PASSENGER SIDE AND CURTAIN AIRBAGS DEPLOYED UPON DRIVING OVER A POTHOLE. VOLKSWAGEN OF AMERICA HAS REFUSED TO ACKNOWLEDGE THIS AS A DEFECT IN THE VEHICLE AND HAS REFUSED TO REPAIR THE INTERIOR DAMAGE CAUSED BY THE DEPLOYMENT UNDER THE LIMITED NEW VEHICLE WARRANTY. A MEMORANDUM FROM MY INSURANCE COMPANY NOTES THAT BOTH THEY AND AN EMPLOYEE OF VW HAVE SEEN THIS OCCUR WITH OTHER VW JETTAS. MY INSURANCE COMPANY ALSO SEEMS TO BE OF THE OPINION THAT THE SENSORS ARE TOO SENSITIVE AS IT "DETECTED" A CRASH WHEN THERE WAS NEITHER A CRASH NOR AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062148March 14, 2004
POWER TRAIN:CLUTCH ASSEMBLY
COMPLETE AND SUDDEN FAILURE OF CLUTCH, RESULTING IN TOTAL LOSS OF POWER IN RUSH HOUR TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062158March 14, 2004
SEAT BELTS:REAR/OTHER
THE CENTER REAR SEATBELT LOCKED UP AND WILL NOT RELEASE, WAS TOLD BY DEALER AND VW CUSTOMER SERVICE THAT THIS IS EXTREMELY COMMON, I WAS ADVISED I CAN EITHER PAY THE $200 + TO GET IT REPAIRED OR ELSE CUT IT AND NOT USE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062101March 13, 2004
POWER TRAIN:MANUAL TRANSMISSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
PROBLEM WITH MANUAL TRANSMISSION NOT SHIFTING INTO REVERSE; DIFFICULT TO SHIFT INTO AND OUT OF REVERSE AND SECOND GEAR,FORCING YOU TO DOUBLE CLUTCH TO ENABLE SHIFTING. TICKING SOUND WHEN IN REVERSE. THIS RESULTED IN CHIPPED AND PITTED REVERSE IDLE GEAR AND GEAR TEETH MISSING. ALSO, SHIFTER LEVER VIBRATING, BECOMING LOOSE AND EVENTUALLY BREAKING OFF. VEHICLE ALSO RECALLED FOR A FIRE PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. VEHICLE IN SHOP FOR OVER A MONTH DUE TO LITIGATION WITH PENN WARRANTY CORP. REFUSING TO REPAIR, STATING DAMAGE WAS DUE TO DRIVER MISUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062109March 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 JETTA PURCHASED FROM A VW DEALERSHIP IN TOWSON MD IN APRIL, 02. I HAVE CLOSE TO 30000 MILES ON MY CAR. ABOUT TWO MONTHS AGO I NOTICED THAT MY OIL LIGHT CAME ON. IT WAS ABOUT 2000 MILES UNTIL MY NEXT OIL CHANGE. OIL IS CHANGED EVERY 5K MILES. WHEN I CHECKED MY DIPSTICK IT WAS DRY. I HAD TO ADD ABOUT THREE QUARTS. NOW ABOUT EVERY 1K MILES MY CAR CONSUMES ABOUT 1.5 QT OF OIL. THIS IS A BIG PROBLEM. I READ THE OWNERS MANUAL REGARDING OIL CONSUPTION WITH THE JETTA AND IT SAID IT WILL CONSUME OIL WHEN THE ENGINE IS NEW. MINE IS NOT. THERE ARE POSTS ALL OVER THE INTERNET REGARDING THIS ISSUE AND SOMETHING HAS TO BE DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062112March 13, 2004
AIR BAGS:SIDE/WINDOW
UNINTENDED DEPLOYMENT OF AIRBAG AT 55 MPH. NO CRASH INVOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062053March 12, 2004
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING TO WORK, MY HEADLIGHTS, DASHLIGHTS, HEATER/DEFROST, ALL WENT OUT AND MY E-BRAKE LIGHT CAME ON. DO TO THE CONDITIONS AND THE COLD, MY WINDSHIELD FOGGED UP EXTEMEMLY QUICKLY AND MADE IT DIFFICULT TO DRIVE. THIS HAS HAPPENED MANY TIMES SINCE, ALMOST ON A DAILY BASIS. I FIGURED OUT LATER ON, THAT BY MOVING THE IGNITION SWITCH AROUND, EVERYTHING WENT BACK TO NORMAL. I HAVE NOT CONTACTED THE DEALER ABOUT THIS DUE TO MY MILITARY SCHEDULE. I AM DEPLPYED RIGHT NOW AND AM PLANNING TO CONTACT THE DEALER IN FARGO AS SOON AS I RETURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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