Volkswagen CC Complaints
983 consumer complaints on file.
- #11034445October 18, 2017AIR BAGS, ENGINE, POWER TRAIN
THEY SENTIDO ME A LETTER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11034028October 17, 2017FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE CONTACT'S SON WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT CALLED TRACY VOLKSWAGEN (686 IYANNOUGH RD, HYANNIS, MA 02601 (508) 775-3049) AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AT LEAST TWICE PRIOR TO THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC TEST WITH A VOLKSWAGEN DEALER, PAY FOR THE REPAIRS, AND SEEK REIMBURSEMENT IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11034144October 17, 2017FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE VEHICLE WAS TOWED SEVERAL TIMES DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO MORE THAN ONE INDEPENDENT REPAIR FACILITY AND AN UNKNOWN DEALER FOR MULTIPLE REPAIRS, WHICH FAILED TO PROVIDE A SOLUTION. AN INDEPENDENT CERTIFIED VOLKSWAGEN MECHANIC WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TRADED IN FOR ANOTHER VEHICLE AND THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO RESOLUTION BECAUSE THE VEHICLE OWNER NO LONGER OWNED THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11033545October 16, 2017FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. UPON ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO POHANKA VOLKSWAGEN OF CAPITOL HEIGHTS (1720 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL UNIT AND FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE LATER RECURRED AND THE VEHICLE STALLED WHILE THE CONTACT WAS DRIVING 35 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); BUT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11033893October 16, 2017AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS INOPERABLE AS WELL AS THE OTHER FUNCTION BUTTONS ON THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO FRED BEANS VOLKSWAGEN (315 W LANCASTER AVE, DEVON, PA 19333 (610) 687-0700) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN JANUARY PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS SERVICED PER A CLOCK SPRING RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT SHE DID NOT RECALL RECEIVING A RECALL NOTIFICATION FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF UPDATED 7/31/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11032789October 10, 2017ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS CAR. THE ELECTRICAL POWER TO THE FUEL PUMP HAS BEEN FEELING AS THOUGH IT IS SHUTTING OFF. WHEN I FIRST GOT THE CAR, IT STALLED TWICE ON ME, WHILE I WAS DRIVING ON A PUBLIC ROAD. THE TIRES HAVE BALDED OR WARN QUICKLY. ENGINE LEAKS OIL OFTEN. THE FUEL NOT GETTING TO THE PUMP HAS BEEN OVERWHELMINGLY OFTEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11032285October 8, 2017ELECTRICAL SYSTEM
MY CAR HAS 34,495 MILES. I GOT A BACKUP LIGHT OUT MSG ON THE DASH, TRIED TO CHANGE THE BULB BUT WOULD NOT STAY IN BRACKET. THEN I GOT A PARKING LIGHT OUT MSG. NOW MY TRUCK OPENS WHEN I START THE CAR AND WILL NOT LOCK UNLESS THE ENGINE IS OFF. READ ISSUES ON WIRING HARNESS. CALLED THE DEALER AND GOT NO SENSE OF KNOWLEDGE ON THE ISSUE. SERVICE DEPARTMENT TRANSFERRED ME TO PARTS. I WAS TOLD THE HARNESS IS $121 AND MUST BE ORDERED. I INFORMED THEM I WANTED THE DEALER TO MAKE REPAIR SO PARTS TRANSFERRED ME BACK TO SERVICE WHERE I GOT VOICE MAIL. NO REPLY RECEIVED FROM MESSAGE LEFT WITH SERVICE. THIS MUST BE A DESIGN FLAW, IT SHOULD BE SIMPLE TO WRAP THE WIRES IN A PLASTIC SHIELD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11032119October 6, 2017ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE STATIONARY, THE BRAKE LIGHTS AND THE REVERSE GEAR LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATED THAT NONE OF THE LIGHTS ON THE TRUNK OF THE VEHICLE WERE ILLUMINATED. THE CONTACT STATED THAT THERE WAS STRESS APPLIED TO THE QUARTER PANEL WIRES WITHIN THE TRUNK BY THE OPENING AND CLOSING OF THE TRUNK, WHICH IN TURN FRACTURED THE WIRING SYSTEM. IN ADDITION, THE TRUNK WOULD NOT OPEN WHEN PROMPTED WITH THE KEY FOB. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,100. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11031431October 2, 2017POWER TRAIN, VEHICLE SPEED CONTROL
THE ENGINE LIGHT IS ON IN MY VEHICLE AND I FOUND OUT THERE IS AN UNEXPECTED MECHANICAL GEAR DISENGAGEMENT (TROUBLE CODE P2711). THE DEALERSHIP QUOTED $2,400 SUGGESTING ME TO REPLACE CLUTCH PACKS, AFTER I SPENT $140 SIMPLY FOR DIAGNOSIS. I SAW THAT VW USED TO PROVIDE A SAFETY RECALL AND EXTENDED WARRANTY FOR DSG TRANSMISSION FOR CERTAIN MODELS IN 2007 TO 2010. I ALSO FOUND ONLINE THAT THERE ARE MANY REPORTED DSG-RELATED FAILURES. I, JUST AS MANY VW OWNERS DO, HAVE EXPERIENCED DELAYS AT SHIFT POINTS, CAUSING ERRATIC SHIFTING, JERKING, LONG STALL PAUSES, CLUTCH SLIPPING, SURGING IN FORWARD AND REVERSE, ETC. WHILE THE CAR IS EITHER ACCELERATING, PASSING OR CRUISING. HOWEVER, MY 2010 VW CC (55K MILEAGE) IS NOT UNDER THIS EXTENDED WARRANTY. I THINK IT'S VERY RIDICULOUS, SINCE I'VE TAKEN GOOD CARE OF MY VEHICLE, BUT HAVE ALREADY EXPERIENCED 3 SAFETY RECALL (INCLUDING TAKATA RECALL AND FUEL PUMP RECALL), AND THIS TIME THEY REFUSE TO REIMBURSE MY COSTS INCURRED BY THEIR COMMONLY-KNOWN DANGEROUS TRANSMISSION FAILURE. I'M ALREADY HUGELY INFLUENCED BY THIS MODEL'S SAFETY RECALLS, AND DON'T WANT TO PAY $2400 FOR THEIR DESIGN DEFECTS. EVEN IF I REPAIR IT AT MY OWN EXPENSE, IT'S HARD TO SAY SUCH A BAD TRANSMISSION WILL NOT CAUSE OTHER DANGER OR TROUBLE IN THE FUTURE. IF THIS IS THE SAME DSG TRANSMISSION THAT'S REPORTED TO BE TROUBLESOME, THEIR WARRANTY/RECALL SHOULD BE FAIRLY PROVIDED TO ALL INFLUENCED VEHICLES. THANK YOU FOR YOUR TIME!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030652September 30, 2017ENGINE
TIMING CHAIN ISSUE THAT VOLKSWAGEN WAS AWARE OF FOR 2012 CC. I'M NOW RESPONSIBLE OF PAYING FOR THE REPAIRS OF DAMAGE DONE TO MY VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030453September 29, 2017ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE A 2010 VOLKSWAGEN CC SPORT WITH A LITTLE MORE THAN 91872 MILES ON IT. I WAS ACCELERATING ON THE HIGHWAY AND MY VEHICLE BEGAN TO SPUTTER. THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT CAME ONE. MY VEHICLE HAS HAD SLUGGISH ACCELERATION SINCE THEN. I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED WITH SEVERAL VOLKSWAGEN OWNERS. THERE SEEMS TO BE SEVERAL DIFFERENT OPTIONS WHEN IT COMES TO REPAIRING THIS PROBLEM. THE ONLY THING THAT SEEMS TO BE COMMON IS THAT IT OCCURRED WHEN ACCELERATING. THE OTHER THING THAT I HAVE NOTICED IS THAT THIS PROBLEM IS NOT SPECIFIC TO ONE VEHICLE IN THE VOLKSWAGEN LINE UP. THIS IS DEFINITELY A MANUFACTURERS SAFETY DEFECT IN THEIR SYSTEM THAT NEEDS TO BE CORRECTED BEFORE IT CAUSES AN ACCIDENT. I AM AWARE OF NHTSA RECALL NUMBER17V509 (MANUFACTURER RECALL NUMBER20AE). THIS RECALL IS FOR THE FUEL PUMP MODULE WHICH COULD RESULT IN A NO START CONDITION OR A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION. THE EPC WARNING LIGHT HAS THE SAME SAFETY RISK AS THIS RECALL. THIS COULD RESULT IN A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030496September 29, 2017ELECTRICAL SYSTEM
BRAKE LIGHT WIRES IN THE TRUCK ARE FRAYING BECAUSE THE WIRE COATING IS TOO STIFF AND FRAYS WHEN THE TRUCK IS OPENED MULTIPLE TIMES. THIS IS A FIRE AND SAFETY ISSUE. THIS IS ON MY 2009 VOLKSWAGEN PASSAT CC. I DO NOT SEE A RECALL ON THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030374September 28, 2017ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON SEPTEMBER 16, 2017, MY WIFE WAS DRIVING OUR VOLKSWAGEN CC LUXURY 2009, AND IT LOST POWER WHILE IN MOTION, SHE CRASHED INTO A DRESSER IN OUR GARAGE AND AND DAMAGED THE DRYWALL OF OUR HOME. WE CALLED OUR INSURANCE BECAUSE WE JUST HAD PURCHASED THIS CAR ON LABOR DAY 2017, FROM THE AUDI DEALERSHIP IN LAKELAND, FL, AND DURING THE CLAIM WE FOUND OUT THAT THIS OPEN RECALL HAD NOT BEEN FIXED. SO I CONTACTED THE AUDI DEALERSHIP AND THEY RETRIEVED WITH A PROMISE TO HAVE IT FIXED AT THE VW DEALERSHIP IN LAKE LAND FLORIDA, SINCE THIS WAS THE MANUFACTURERS DEALERSHIP. WELL TODAY I WAS TOLD BY THE AUDI DEALERSHIP THAT THE VW DEALERSHIP LOCATED ON 209 S LAKE PARKER AVENUE, LAKE LAND, FL 33801SAID THE NHTSA WEBSITE RECALL WAS WRONG AND THERE IS NO RECALL FOR THE VEHICLE SO THEY CANNOT FIX A VEHICLE WITHOUT AN ACTIVE RECALL. I EMAILED THE AUDI DEALERSHIP DOCUMENTS FROM YOUR WEBSITE ABOUT THE RECALL AND YET THEY CLAIM THE VW DEALERSHIP WILL NOT FIX THE VEHICLE. I HAVE ATTACHED A COPY OF THE RECALL FROM YOUR WEBSITE, PLEASE LET ME KNOW WHAT MY NEXT STEPS SHOULD BE. MY WIFE AND I HAVE NOT VEHICLE FOR THE LAST WEEK, IT IS NOW WITH THE AUDI DEALERSHIP IN LAKELAND FL. 1RECALLS ASSOCIATED WITH THIS VIN AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030379September 28, 2017ENGINE
MY CAR SUDDENLY BEGAN HAVING TROUBLE STARTING. IT WOULD TAKE A FEW EXTRA SECONDS TO START AND MY CHECK ENGINE LIGHT WAS ON. THIS WAS AFTER DRIVING ABOUT 7 MILES AND BACKING INTO MY GARAGE. I TURNED MY CAR OFF AND DECIDED TO BACK IN A LITTLE FURTHER. THIS IS WHEN THE ABOVE ISSUES BEGAN. I DROVE THE CAR TO AN AUTO REPAIR SHOP THE FOLLOWING DAY AND THE DIAGNOSIS WAS THE TIMING CHAIN NEEDED TO BE REPLACED. THIS PARTICULAR SHOP DID NOT OFFER THIS SERVICE SO I TOOK IT TO A DIFFERENT REPAIR SHOP WHICH CONFIRMED THE DIAGNOSIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023995September 18, 2017WHEELS, UNKNOWN OR OTHER
TIRES CONSTANTLY SUFFER FROM CUPPING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023405September 14, 2017ENGINE
MY CAR HAD TROUBLE STARTING THAT MORNING. IT TOOK ABOUT 3 SECONDS FOR IT TO TURN ON AFTER I INSERTED THE KEY. I THOUGHT IT WAS JUST BECAUSE IT WAS GETTING A COLD START NOW THAT WE'RE IN SEPTEMBER. AS I WAS DRIVING A FEW MINUTES AFTER, THE CAR IMMEDIATELY DECELERATED WHILE ON THE ROAD. THAT COULD'VE BEEN CATASTROPHIC. THE CHECK ENGINE LIGHT CAME ON SHORTLY AFTER AND THE CAR WOULD SHAKE A LOT, ESPECIALLY AT A STOP. I DID SOME RESEARCH AND TALKED TO MY MECHANIC AND HE TOLD ME IT WAS A TIMING BELT ISSUE. ESTIMATING $1600-$5000 FOR REPAIR. JUST 2 MONTHS AGO I HAD THE CEL THAT COSTED ME $700 AND A FEW MONTHS BEFORE THAT $500. I INVESTIGATED THAT THERE WAS A CLASS ACTION SUIT FOR THIS PROBLEM. MY CAR HAS ONLY 54000 MILES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023423September 14, 2017ELECTRICAL SYSTEM, AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKTATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE ABRUPTLY CUT INTO THE CONTACTS LANE, THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE AND THE AIR BAG LIGHT ILLUMINATED AS WELL AS THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY FOR DIAGNOSIS WHO REPLACED THE CLOCK SPRING ASSEMBLY. THE CONTACT RECEIVED NOTIFICATION OF TWO MANUFACTURER RECALLS MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023346September 13, 2017AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BOARDWALK VOLKSWAGEN, 1 BLAIR ISLAND RD, REDWOOD CITY, CA 94063 866-694-5805) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022294September 8, 2017AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, IT WOULD MOVE FORWARD INSTEAD OF REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021816September 6, 2017AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHEN ATTEMPTING TO ACCELERATE THE VEHICLE, IT REVVED AND JERKED BEFORE ACCELERATING FORWARD. THE DEALER (MOMENTUM VOLKSWAGEN OF CLEAR LAKE, LOCATED AT 15100 GULF FREEWAY HOUSTON, TX 77034; 281-848-5600) INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 29,874. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0