Toyota Sienna Complaints

9,048 consumer complaints on file.

#10882036July 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAGS WERE DEACTIVATED EVEN THOUGH A 130 LB PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. AFTER SWITCHING PASSENGERS, THE FRONT PASSENGER SIDE AIR BAG OPERATED NORMALLY FOR APPROXIMATELY 20 MINUTES BEFORE THE MALFUNCTION RECURRED, ALTHOUGH THE PASSENGER SEAT WEIGHED APPROXIMATELY 213 LBS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882192July 1, 2016
STRUCTURE:BODY
POWER SLIDING DOORS HAVE A COMMON PROBLEM OF THE CABLE BREAKING AND THE POWER SLIDING FEATURE STOPS WORKING. THE DOOR CAN STILL BE USED IN MANUAL OPERATION, WHICH IS JUST AN INCONVENIENCE. THE POWER REAR LATCH IS A SAFETY ISSUE AS THE DOOR CAN SUDDENLY OPEN WHILE DRIVING, OR OTHER TIMES REMAIN LOCKED SO AS THE DOOR CANNOT BE OPENED. THIS PROBLEM IS COMPOUNDED WHEN BOTH DOORS ARE AFFECTED, AND I HAVE HAD MULTIPLE REPAIRS DONE TO BOTH DOORS TO A POINT WHERE I CANNOT KEEP UP WITH THE FREQUENCY OF HOW OFTEN THE DOORS FAIL. TO SUMMARIZE, POWER SLIDING FUNCTION GRANTED IS A LUXURY THOUGH AN EXPENSIVE ONE WHEN TOYOTA DOES NOT WARRANTEE THE REPAIR. THE LATCHING PROBLEM IS MOST CERTAINLY A SAFEY ISSUE AS THE DOORS EITHER DO NOT STAY CLOSED, OR ARE STUCK SHUT FORCING THE REAR PASSENGERS TO CLIMB OVER THE FRONT SEAT TO EXIT THE VEHICLE. IMAGINE WHAT WOULD HAPPEN IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881742June 30, 2016
UNKNOWN OR OTHER
THE DRIVER'S SIDE FLAP WINDOW DETACHED FROM THE METAL FRAME, I CANT GET MY STATE INSPECTION TO PASS WITH THIS ISSUE, I HAVE MY WINDOW TAPED. IT IS SOMETHING A CANNOT FIX, IT IS UNBELIEVABLE THAT THIS COULD BE HAPPENING. THE FIX IS VERY EXPENSIVE AND I HAVE NO WAY TO PAY FOR THIS. IF THE WINDOW FALLS OFF COMPLETELY CAN CAUSE AN ACCIDENT. IT HAPPENED WHEN I WAS DRIVING TO WORK IN THE HIGHWAY I SUDDENLY HEARD AS IF MY WINDOWS WERE OPEN I LOOKED THORUGH MY REAR VIEW MIRROR AND THE WINDOW WAS WIDE APPART DUE TO THE WIND BUT BECAUSE IT WAS STILL ATTACHED TO THE HINGE AND THE SHADES WERE HOOKED TO THE GLASS IT DID NOT FALL OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881757June 30, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE AIRBAG SENSOR LIGHT COMES ON AND FLASHES. IT WILL SHUT OFF AND TURN ON RANDOMLY. THE WIRE HARNESS UNDER THE SEAT BECOMES LOOSE OR DAMAGED AS THE SEATS ARE MOVED AND AIRBAGS ARE NOT DETECTED. THE LIGHT STAYS FLASHING AND AIRBAGS ARE NON-FUNCTIONAL. TOYOTA KNOWS ABOUT THIS BUT TRIES TO CHARGE THOUSANDS OF DOLLARS FOR THEM TO REPLACE THEIR FAULTY WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881830June 30, 2016
STRUCTURE:BODY
PASSENGER POWER SLIDING DOOR FAILING TO CLOSE PROPERLY. CAUSING DOOR TO SLIDE AND SCRAPE OWN EXTERIOR PAINY WHILW IN MOTION OF CLOSING ANF OPENING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881584June 29, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED TWO OTHER TIMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS KEPT FOR OVER A MONTH, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/13/16*LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10881597June 29, 2016
AIR BAGS
AIRBAG LIGHT FLASHING WITHOUT CAUSE AT 150,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881658June 29, 2016
STRUCTURE:BODY
PASSENGER SIDE POWER SLIDING DOOR STUCK HALF-WAY DUE TO FRAYED POWER CABLE. DOOR CANNOT FULLY OPEN NOR FULLY CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876865June 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE ATTEMPTING TO CHANGE GEARS, THE SHIFT LEVER BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876699June 26, 2016
STRUCTURE:BODY
MY 2013 TOYOTA SIENNA MINI VAN IS STILL UNDER WARRANTY, BUT FRONT SUBFRAME/ENGINE CRADLE HAS A BROKEN WELD ON THE FRONT LEFT SUPPORT AREA. I CONTACTED TOYOTA AGAIN AND AGAIN BUT THEY HAVEN'T DONE ANYTHING TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876187June 23, 2016
STEERING
BEGINNING IN WINTER OF 2014, MY STEERING WHEEL BEGAN TO SQUEAK WHEN I TURNED IT AND SEEMED HARDER TO TURN. MY STEERING WHEEL DID THE SAME THING THIS PAST WINTER,2015. NOTICED SQUEAKING AND MORE DIFFICULTY TURNING WHEN JUST BEGINNING TO BACK OUT AND BEGINNING TO DRIVE FORWARD AND FOR A FEW BLOCKS AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876281June 23, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE DRIVER SIDE SLIDING DOOR OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDING DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875894June 22, 2016
SEAT BELTS, STEERING
THE STEERING COLUMN CLUNKS AND STICKS SINCE ABOUT 55,000 MILES . IT FEELS LIKE IT MAY EVENTUALLY LOCK UP AND I WON'T BE ABLE TO TURN THE VEHICLE . IT DOES THIS WHILE THE CAR IS IN MOTION . I DEFINITELY FEEL IT IN THE STEERING COLUMN. IT HAS GOTTEN PROGRESSIVELY WORSE WITH TIME .SEEMS DANGEROUS ! ALSO MY PASSENGER SEAT BELT BEHIND THE DRIVERS SEAT IS NOT FUNCTIONING AT ALL . LOOKS LIKE A PART MAY HAVE FALLEN OFF AND IS INSIDE THE PLASTIC TRIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875945June 22, 2016
STRUCTURE:BODY
THE SLIDING DOORS CONTINUE TO MALFUNCTION WHERE YOU CAN'T OPEN AND GET OUT OF THE VEHICLE, CAUSING THE POTENTIAL FOR PEOPLE (E.G. KIDS, DISABLED FOLKS, OLDER PEOPLE) TO BE UNABLE TO GET OUT. THIS HAS HAPPENED MULTIPLE TIMES NOW ON THE PASSENGER SIDE WHERE THE AUTOMATIC DOOR WILL NOT OPEN AND THE MANUAL OVERRIDE DOES NOT WORK. ONCE DUE TO AN ACTUATOR, SEVERAL TIMES CAUSED BY A CRAPPY CABLE MECHANISM, AND NOW A FORTH TIME DUE TO WHO KNOWS WHAT. THE DEALER THIS TIME TOLD US IT WOULD COST $275 TO TAKE THE DOOR APART BEFORE HE COULD DIAGNOSE THE PROBLEM. WE HAVE ALREADY SPENT $3,000 FOR THE PAST TIMES THE DOOR WOULD NOT OPEN. MY DISABLED SISTER GOT STUCK IN THE [XXX] CAR AND HAD TO BE MOVED OUT THE OTHER SIDE WHICH WAS EXTREMELY DIFFICULT. WHAT IF THERE IS AN ACCIDENT AND A PERSON CAN'T GET OUT? I SEE HUNDREDS OF THE SAME COMPLAINT ON WEBSITES, AND LOOKING AT ONLY THREE ADD UP OVER 1000 COMPLAINTS, ALL ON THE SAME DOOR ISSUE. MULTIPLE TIMES WE WERE TRAVELING WITH SMALL CHILDREN AND THE PASSENGER SLIDING DOOR WOULD NOT TOTALLY CLOSE. WHAT WERE WE TO DO? ONCE THE CABLE ASSEMBLY SNAPPED AND WE COULD NOT CLOSE IT. TOYOTA HAS TO BE AWARE OF THIS ISSUE AND SHOULD BE MADE TO REPLACE THE DOOR WITH A DIFFERENT DESIGN OR JUST WITH A MANUAL ONE THAT PEOPLE CAN OPEN AND CLOSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875980June 22, 2016
UNKNOWN OR OTHER
I HAVE EXPERIENCED NUMEROUS PROBLEMS WITH THE DOORS ON MY 2005 TOYOTA SIENNA AWD XLE. ALTHOUGH ALL OF THE DOORS WERE PREVIOUSLY REPAIRED UNDER WARRANTY, THE PROBLEMS CONTINUE WITH FRONT DOORS SQUEAKING, THE BACK SLIDING DOOR AUTOMATIC DOOR DOES NOT OPEN AND THE REAR HATCH FAILS TO CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875978June 22, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ON SEVERAL OCCASIONS THE VEHICLE STABILITY CONTROL (VSC) ON MY 2005 TOYOTA SIENNA AWD XLE (127,000 MILES) IS ACTIVATED SUDDENLY AND FOR NO REASON. THIS IS INTERMITTENT AND HAPPENS WHEN ON A CURVE AT VARYING SPEEDS ON PERFECT ROAD AND WEATHER CONDITIONS. A BUZZER SOUNDS, VSC LIGHT COMES ON, BRAKES SLAM ON AND VEHICLE PULLS TO THE RIGHT. MECHANIC COULD FIND NOT ANYTHING. TOYOTA DEALERSHIP HAD NOT HEARD OF THIS PROBLEM. A GOOGLE SEARCH REVEALED MANY SIMILAR COMPLAINTS. THIS IS FRIGHTENING, DANGEROUS AND CREATES UNSAFE CONDITIONS FOR PASSENGERS IN MY VEHICLE, AS WELL AS OTHER DRIVERS ON THE ROAD AS THE CAR SUDDENLY AND DRASTICALLY REDUCES SPEED AND PULLS TO THE RIGHT. MANY OTHERS ARE EXPERIENCING THE SAME PROBLEM AND SHOULD BE RECALLED. ANY DEFECTIVE PART THAT POSES A SAFETY RISK SHOULD BE RECALLED BY LAW! IT SEEMS THAT MOST PEOPLE EXPERIENCING THIS PROBLEM ARE OUTSIDE OF THEIR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875646June 21, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. WHILE DRIVING AND WHILE ALSO IN PARK, THE SEAT BELT WOULD RELEASE AND UNSECURED THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875380June 20, 2016
AIR BAGS, SEAT BELTS
THE SEAT BELT PRETENSIONER WAS FAULTY AND NOT WORKING PROPERLY. IT STOPPED THE SRS DEPLOY AND HAVE THE AIRBAG LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875421June 20, 2016
STRUCTURE:BODY
TOYOTA CABLE FRAYED ON AUTOMATIC SLIDING DOOR (IT WAS FINE ONE OPEN THEN HAD A TERRIBLE SOUND THE NEXT AND WE COULD VISUALLY SEE THE FRAYED CABLE FROM THE OUTSIDE), HOWEVER THE 2008 IS NOT IN THE DESIGNATED YEARS (2004-2007) TO HAVE IT FIXED UNDER EXTENDED WARRANTY. ORIGINALLY 3 CALLS TO TOYOTA CUSTOMER SERVICE PROVIDED ME THAT IT WAS COVERED BUT I HAD TO SPEAK TO A SUPERVISOR AFTER READING THE PAPERWORK ONLINE TO EXPLAIN THAT ALTHOUGH I WAS PART OF THE EXTENDED WARRANTY FOR CABLE AND LATCH MECHANISMS, THAT THE LATCH MECHANISM IS THE ONLY PART THAT APPLIES TO THE 2008. IT'S SO CONFUSING, THE CUSTOMER SERVICE AGENTS CAN'T FIGURE IT OUT. TAKING IT TO THE DEALERSHIP TO HAVE THEM TELL THE 2008 CABLE ISN'T COVERED WOULD HAVE COST ME $110. THE REPAIR IS $1500-2000 ON A CAR ONLY WORK 8K OR SO. BEING THAT THIS HAS BEEN AN ISSUE IN THE PAST IS UPSETTING. AND THE FACT THAT THE WARRANTY ENHANCEMENT BULLETIN IS SO CONFUSING THEIR OWN EMPLOYEES DON'T UNDERSTAND IT IS ALSO RIDICULOUS. FROM READING ONLINE IT SEEMS OTHERS ARE STILL HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875447June 20, 2016
AIR BAGS
THE AIRBAG LIGHT STARTED FLASHING ON AND OFF CONSTANTLY WITHOUT ANY ACCIDENT WHEN I DRIVE IN CITY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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