Toyota Sienna Complaints

9,048 consumer complaints on file.

#10884763July 14, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER, AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE LEAKED WATER FROM THE AIR CONDITIONING SYSTEM AND THE SRS AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 09/12/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER AN EXTENDED WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884889July 14, 2016
UNKNOWN OR OTHER
DRIVER SIDE DOOR CABLE SNAPS MAKING IT IMPOSSIBLE TO TOTALLY OPEN DOOR. WOULD BE DANGEROUS IN CASE OF EMERGENCY EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884470July 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884551July 13, 2016
AIR BAGS
THE AIRBAG LIGHT BEGAN TO BLINK AFTER 145,000 MILES. SAME AS HUNDREDS OF OTHER ENTRIES SHOWN ON THIS WEBSITE. WILL BE CONTACTING TOYOTA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884436July 12, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER REAR POWER SLIDING DOOR. CABLE BROKE. KNOWN PROBLEM. NOT SAFE AND NOT CONVENIENT. $1300 JUST FOR PART AND $2000 REPAIR. PROBABLY DRIVER SIDE WILL BE NEXT. 76000 MILES AND GARAGE KEPT. WHY NO HELP FROM TOYOTA? VEHICLE WAS STATIONARY WHEN CABLE BROKE. HEARD GRINDING SOUND, THEN DOOR BOUND, NOW NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884131July 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VSC SENSOR IS ACTIVATING DURING NORMAL DRIVING CONDITIONS WITHOUT WARNING. THIS IS CAUSING THE VAN TO AGGRESSIVELY APPLY THE BRAKES AND LOSE ACCELERATION. THIS ISSUE MAINLY OCCURS WHEN TURNING DOWN WHILE GOING DOWN HILL, HOWEVER IT HAPPENS RANDOMLY IN OTHER INSTANCES AS WELL. I HAVE BEEN IN SEVERAL LIFE THREATENING INSTANCES WHERE THE BRAKES ARE BEING APPLIED WHILE TRAVELING THROUGH MOUNTAINS WITH LARGE SEMI TRUCKS BEHIND ME.. NEARLY CAUSING SEVERAL ACCIDENTS. MY RESEARCH POINTS TO A FEW THINGS THAT COULD POSSIBLY BE THE CULPRIT: THE YAW SENSOR STEARING WHEEL ROTATIONAL POSITION SENSOR VSC COMPUTER MODULE THIS VIDEO CAPTURES EXACTLY WHAT IS HAPPENING TO MY VEHICLE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TGMJAFPIFKO I CANNOT FIND ANY INSTANCES WHERE THIS ISSUE WAS FIXED ONLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883811July 10, 2016
WHEELS
WHEEL BOLTS BREAKING WHEN TIGHTENING BY HAND. MINIVAN HAS ONLY ABOUT 30,000 MILES, DRIVEN MOSTLY IN THE CITY IN CALIFORNIA. WHEEL BOLT BROKE WHEN PUTTING WHEEL BACK AFTER CLEANING BRAKES. TIGHTENING WAS DONE BY HAND USING STANDARD WHEEL WRENCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883759July 9, 2016
AIR BAGS
AROUND 150,000 MILES, MY AIRBAG WARNING LIGHT STARTED BLINKING ON MY DASH. IT HAS TURNED ITSELF OFF A COUPLE OF TIMES BUT THEN CAME BACK ON. THERE DOESN'T SEEM TO BE A REASON FOR IT TO TURN ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883588July 8, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED WITHOUT WARNING. THE VEHICLE ROLLED INTO THESTREET. THE CONTACT HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883703July 8, 2016
POWER TRAIN
I'M OWNER OF TOYOTA SIENNA 2011 5 YEARS 2-ND OWNER 79K MILES AND EXPERIENCE WHIRRING NOISE IN REAR DIFFERENTIAL AFTER VISITING TOYOTA DEALERS WITHOUT ANY SUCCESS ACCEPT PRICE TAG FOR REPLACEMENT REAR DIFFERENTIAL COUPLER. AFTER THAT DO SOME RESEARCH AND FIND THE OTHER OWNERS EXPERIENCE THAT SAME ISSUE FIND THAT TSB #TSB-0080-13 NHTSA ID #10052631 WITH MODEL RAV4 USE THIS SAME DIFFERENTIAL COUPLER HAVE EXTRA EXTENDED WARRANTY BECAUSE OF THAT ISSUE. HOW SAFETY RIGHT NOW IS CAR TO DRIVE I DON'T KNOW IN MY CASE WITH 3 KIDS ABOARD I WILL REPLACE THAT DIFFERENTIAL COUPLER ON MY COST RIGHT NOW, AND DO SOME INVESTIGATION LATER. PLEASE SEE UPLOAD FILE WITH SOME RESEARCH I DO THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883251July 7, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT APPROXIMATELY 40 MPH AND ENTERING A LEFT TURN CURVE, THE ABS AND VSC LIGHTS ACTIVATED AND THE VEHCLE LURCHED VIOLENTLY TO THE RIGHT THEN BACK TO THGE LEFT. I WAS ABLE TO REGAIN CONTROL AFTER A FEW SECONDS, BUT DURING THIS TIME TIME I WAS NOT ABLE TO STEER PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SERVICE FACILITY. THE BRAKES AND STABILITY CONTROL WERE INSPECTED. THERE WERE NOT ANY TROUBLE CODES STORED. EXAMINATION OF THE WHEEL SPEED SENSORS REVEALED THE RIGHT AND LEFT SENSORS WERE SEIZED IN THEIR MOUNTING BRACKETS. WE BELIEVE THE SENSORS HAVE RUSTED AND HAVE SWOLLEN. WE HAD THE ABS AND VSC SYSTEMS DISCONNECTED. THE PROBLEM HAS NOT OCCURRED SINCE THIS WAS DONE. WE ARE PLANNING ON REPLACING THESE SENSOR IN THE NEAR FUTURE. THIS IS A VERY SERIOUS CONDITION AND NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883350July 7, 2016
STRUCTURE:BODY
DRIVER SIDE POWER SLIDING DOOR CABLE BROKE AFTER ONLY 6 YEARS AND 100,000 MILES. MADE IT IMPOSSIBLE TO OPEN DOOR AS CABLE WAS CAUGHT IN DOOR. CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882904July 6, 2016
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE VAN WAS PARKED IN JUNE 25, 2016. PHOTOS SHOW GLASS EXPLODED OUT. VAN WAS CERTIFIED BUT COVERAGE DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883090July 6, 2016
UNKNOWN OR OTHER
TAKATA RECALL - DASHBOARD IS LITERALLY MELTING AND A STICKY SUBSTANCE. WORST OF ALL IT IS SO SHINY, LIKE OIL, AND IS BLINDING WHEN THE SUN HITS IT. I'VE REACHED OUT TO MY TOYOTA DEALER TO HONOR THE RECALL BUT THEY ARE STILL SAYING THEY CAN'T DO ANYTHING YET. I'M CONCERNED OF GETTING INTO AN ACCIDENT WITH THE BLINDING GLARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883132July 6, 2016
UNKNOWN OR OTHER
I HAVE A 2005 TOYOTA SIENNA AND THREE OTHER TOYOTA VEHICLES. BECAUSE I VACATION AND MY EXTENDED FAMILIES LIVE IN TRINIDAD I SHIPPED THE VEHICLE THERE FOR MY USED. WHEN I SAW THE RECALL, IT WAS THE SHIFT LOCK SOLENOID ASSEMBLY. FOR MORE THAN A YEAR I TRIED TO HAVE TOYOTA RESOLVED THIS PROBLEM. NOWHERE IN THE RECALL NOTICE SAY ANYTHING ABOUT THE VEHICLE LOCATION. IT'S A WORLDWIDE RECALL, SO I THOUGHT IT CAN BE FIXED AT A TOYOTA DEALERSHIP IN TRINIDAD. I WAS TOLD THAT THEY WOULD LOOK INTO IT. I SAID IF THEY GAVE ME THE PART I CAN TAKE IT THERE AND HAVE THE AUTHORIZED DEALER INSTALL THE PART. NOW IT A PROBLEM BECAUSE THEY SAY THE VEHICLE CAN ONLY BE FIXED IN THE USA. IT NEVER SAID ANYTHING ABOUT THAT IN THE NOTICE. I BELIEVED TOYOTA HAVE A RESPONSIBILITY TO FIX MY VEHICLE WITH SOME KIND OF WORKING TOGETHER WITH ME TO RESOLVE THIS MATTER. WHAT CAN YOU DO TO HELP ME IN THIS MATTER, I DON'T OWE ANYTHING. I AM STILL PAYING FOR 2 OF MY NEW TOYOTA CARS. THE PART IN THE SHIFT INTERLOCK SYSTEM HAS A COMPONENT THE SHIFT LOCK SOLENOID WHICH PREVENT THE SHIFT LEVER FROM MOVING OUT OF THE "P" POSITION UNLESS THE IGNITION IS ON AND THE BRAKES PEDAL IS DEPRESSED. THERE IS A POSSIBILITY THAT THE SOLENOID COULD BE DAMAGE AND THE SHIFT LEVER COULD MOVED OUT OF "P" POSITION WITH DEPRESSING THE BRAKE PEDAL. RESULTING IN THE VEHICLE ROLL AWAY, WHICH COULD CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883139July 6, 2016
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
ON JUNE 17, 2016, I GOT INTO MY 2004 TOYOTA SIENNA XLE-IMS RAMPVAN (JOINT TOYOTA-IMS, FLOOR-LOWERED WHEELCHAIR VAN CONVERSION WITH RAMP). THERE WAS DEBRIS ON THE BACK SEAT (WHAT IN A NON-IMS SIENNA BE THE THIRD-ROW SEAT). I SAW TIRE BELTS STICKING UP FROM THE TREAD OF THE SPARE TIRE. THE TIRE HAD EXPLODED AND DEFLATED, STREWING DEBRIS FROM THE RUPTURED TIRE BELTS AND TREAD ON THE BACK SEAT. NOTE THAT IN THE IMS VERSION OF THE SIENNA, THE SPARE TIRE IS MOUNTED ON A BRACKET BEHIND THE BACK SEAT. THANKFULLY, NO ONE HAD BEEN IN THE VAN AT TIME OF EXPLOSION. THE RUPTURE OF THE TIRE COULD HAVE BEEN BEHIND THE HEAD OR NECK OF A PASSENGER SITTING IN THE LEFT-REAR POSITION. THE EXPLODED SPARE TIRE IS A FIRESTONE RADIAL TEMPA SPARE, T155/80R17 101M. IT IS THE ORIGINAL SPARE TIRE AND WAS INFLATED TO THE SPECIFIED 60 PSI. I STILL HAVE THE EXPLODED TIRE, WHICH I HAD DISMOUNTED AND REPLACED. I ALSO HAVE PHOTOS OF THE RUPTURED TIRED WHILE IT WAS STILL MOUNTED TO ITS BRACKET BEHIND THE BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882855July 6, 2016
STRUCTURE:BODY
RUBBER COATING ON HANDLE ON REAR DOOR LIFT MELTED APPROXIMATELY 5 YEARS AGO...WAS ACTUALLY OOZING DOWN. LEAVES FINGERS WITH BLACK GUNK ON THEM THAT IS VERY DIFFICULT TO WASH OFF WHENEVER OPENING THIS HATCH. NOTIFIED DEALER BUT WAS LEFT WITH "TOUGH LUCK" (IN MY WORDS). FL VEHICLE (HOT ALMOST YEAR ROUND).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882569July 5, 2016
AIR BAGS
45MPH FRONT END IMPACT DID NOT DEPLOY AID BAG. DRIVER SUSTAINED FACIAL INJURIES FROM HER FACE IMPACTING THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10882798July 5, 2016
STRUCTURE:BODY
THE CABLE FOR THE PASSENGER POWER DOOR SNAPPED AND DOOR WOULD NOT FULLY SHUT. I WAS STOPPED, GETTING READY TO TURN LEFT, WHEN IT SNAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882433July 4, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
OUR LEFT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANY MORE. THE CABLE BROKE. THEN 2 DAYS LATER THE RIGHT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANYMORE. SAME PROBLEM. CABLE WAS SEVERED OR SNAPPED. LOOKS LIKE IT WAS RUSTED ON BOTH CABLES, BOTH SIDES, AND SEVERED IN THE SAME POSITION OR LENGTH. SO, BOTH REAR SLIDING DOORS DO NOT FUNCTION. THEY ONLY OPEN TO ABOUT 1 FOOT, AND NO FURTHER. EXTREMELY DIFFICULT TO CLOSE OR OPEN DOORS AT ALL. THE MINIVAN WAS STATIONARY BOTH TIMES WHILE OPENING DOORS FOR MY KIDS TO GET IN. I WAS PARKED ON A STREET. THE LEFT SIDE BROKE ON JULY 1, 2016, AND THE RIGHT SIDE BROKE 2 DAYS LATER ON JULY 3, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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