Toyota Sienna Complaints

9,048 consumer complaints on file.

#10916276October 15, 2016
ELECTRICAL SYSTEM
MY TOYOTA SEINNA 2008 , HAS BEEN LOCKING AND UNLOCKING WHILE DRIVING....FOR THE PAST FEW MONTHS IN 2016 MY SLIDING DOORS AND FRONT PASSENGER DOOR LOCK UP AND WILL NOT UNLOCK WITH MY REMOTE OR ANY OTHER WAY...I CAN UNLOCK THE FRONT PASSENGER DOOR WITH A KEY,BUT THERE IS NO WAY TO UNLOCK THE SLIDING DOORS...RECENTLY I HAD TWO FRIENDS RIDING WITH ME...WE GOT TO OUR DESTINATION AND I GOT OUT TRIED TO UNLOCK SLIDING DOORS WITH MY REMOTE,THEY DID NOT UNLOCK...MY FRIEND SITTING IN THE SECOND ROW SEATING COULD NOT GET OUT .SHE IS HANDICAPPED....I HAD TO CRAWL THROUGH THE REAR DOOR AND HELP HER UP OUT OF HER SEAT AND THEN CAREFULLY CRAWL ON THE FLOOR OF THE VAN TO THE REAR DOOR AND CLIMB OUT.THIS IS TRULY A SAFETY HAZARD AND CANNOT BE DISMISSED....SOMETIMES THE DOORS WILL UNLOCK AND SOMETIMES THEY WON'T .....SO WHEN I TAKE IT TO THE TOYOTA DEALER IT ALWAYS SEEMS TO WORK FOR THEM......MY VAN RUNS WELL AND I HAVE NO OTHER PROBLEMS WITH IT.I FEEL IF THE TOYOTA MANUFACTURER CAN DESIGN COMPUTERIZED DOORS THEN THEY HAVE TO HAVE A WAY TO FIND AND FIX THE PROBLEM.MY FIRST THOUGHT IS,WHY DID THEY NOT DESIGN KEY ACCESS TO THESE SLIDING DOORS ? SOMETHING HAS TO BE DONE TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916090October 14, 2016
SERVICE BRAKES
TAKATA RECALL THE PROBLEM HAPEND ON 10/9/2016 WHILE I WAS DRIVING TO WORK SUDENLLY I LOST CONTROL OF MY BREAK COMPLETELY I WAS SO SCARED I DON`T KNOW WHAT TO DO THANKS GOD IT HAPEND WHEN MY KIDS WEREN'T WITH ME IN THE CAR THAT TIME THANKS GOD I DIDN'T HIT NOBODY CAUSE IT HAPEND WHEN I JUST ARRIVED TO MY WORK IN PARKING LOT I FOUND OUT THAT WAS THE ( THE SHIFT CABLE ) ITS A SCARY PROBLEM IMAGINE IF IT HAPEND IN THE MIDDLE OF THE HWY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916176October 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915941October 13, 2016
STEERING
MY TOYOTA SIENNA 2011 WAS ON PARKED AND STATIONARY. WHEN I RESTARTED VEHICLE ELECTRIC POWER STEERING FAILED. MY STEERING BECAME MANUAL. IT IS HARD TO TURN. I HAD TO TOW MY CAR TO TOYOTA DEALER. AFTER THE CHECK AND BASED ON THEIR EXPERIENCE, TOYOTA DEALER SAID THAT IT IS AN ELECTRIC FAILURE IN POWER STEERING SYSTEM AND I HAVE TO REPLACE THE WHOLE POWER STEERING SYSTEM. I HAVE TO PAY $2032. BASED ON INTERNET SEARCH, TOYOTA SIENNA 2011 HAS THIS ISSUE ON THE MARKET. OTHER TOYOTA CARS WHICH USED THE SAME SYSTEM AND BUILT IN 2011 HAD THE RECALL. ONLY TOYOTA SIENNA 2011 IN NOT IN RECALL. CALLED MANUFACTURER AND TOYOTA DISAGREED TO CALL AS A RECALL ITEM. RATHER THEY PAID ME $750, AND I HAD TO PAY $840 FOR THE FIX. TOYOTA SIENNA 2011 POWER STEERING ELECTRIC FAILURE IS COMMON, SHOULD BE A RECALL ITEM. TOYOTA SIENNA 2011, MILEAGE 63000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915582October 12, 2016
STRUCTURE:BODY
WHEN THE REAR SLIDING DOOR WAS CLOSING, THE CABLE BROKE INSIDE THE DOOR AND THE DOOR WOULD NOT CLOSE. I WAS AT PRESCHOOL PICKING MY KIDS UP SO I HAD TO CALL A FRIEND AND THE ONLY WAY WE COULD GET THE DOOR CLOSED WAS BY CUTTING THE CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915607October 12, 2016
STRUCTURE:BODY
THE CABLE FOR THE PASSENGER POWER SLIDING DOOR BROKE AND NOW THE DOOR IS INOPERABLE. TOYOTA HAS A WARRANTY ENHANCEMENT PROGRAM IN PLACE FOR THIS EXACT PROBLEM, HOWEVER IT ONLY COVERS THROUGH THE 2007 MODEL YEAR. VERY FRUSTRATING THAT NOTHING CHANGED WITH THE PART ON THE 2009 MODEL YEAR AND IT IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915219October 11, 2016
UNKNOWN OR OTHER
THE REAR POWER DOOR LIFT STRUTS ARE FAILING, THEY AUTOMATICALLY CLOSE WITHOUT WARNING. VERY UN SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915389October 11, 2016
UNKNOWN OR OTHER
WHEN IT IS COLD OUTSIDE, THE REAR HATCH WILL NOT STAY OPEN. IT STARTS TO FALL CLOSED AND THEN ENGAGES THE AUTO-CLOSE FUNCTION AND WILL NOT STOP IF IT ENCOUNTERS A PERSON WHO HAPPENED TO BE STANDING GETTING THINGS INTO/OUT OF THE BACK. THIS IS WHEN THE VEHICLE IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914991October 9, 2016
AIR BAGS
CHECK AIRBAGS LIGHT COMES ON FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914879October 8, 2016
STEERING
STEERING HAS BECOME INTERMITTENTLY STIFF. STEERING WHEEL DOESN'T SELF CENTER. IT'S DIFFICULT TO TURN THE WHEEL EITHER WAY. AFTER TURNING THE WHEEL VERY HARD, IT SUDDENLY BECOMES EASY. THIS PHENOMENON OCCURS WHEN THE VEHICLE IS STATIONARY, AND AT ALL SPEEDS. THE PROBLEM STARTED APPROXIMATELY TWO MONTHS AGO, AND HAS GOTTEN PROGRESSIVELY WORSE. THE POWER STEERING PUMP IS WORKING PROPERLY, THE BELT IS IN GOOD CONDITION, THERE ARE NO POWER STEERING FLUID LEAKS AND THE POWER STEERING FLUID LEVEL IS CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914416October 7, 2016
AIR BAGS
"TAKATA RECALL" RECEIVED LETTER FROM TOYOTA ON 7/25/16 THAT WE HAD TAKATA RECALL. WE KNEW FROM CHECKING TOYOTA RECALL LONG BEFORE THE LETTER THAT OUR CAR HAD A RECALL THE TAKATA AIRBAGS BUT NOT THE SERIOUSNESS OF RECALL. LETTER INDICATED THE FOLLOWING: WE ARE IN ZONE A(HIGH HUMIDITY- TEMPERATURES) DEGRADES PROPELLANT WHICH CAN CAUSE INFLATOR TO RUPTURE DURING AIR BAG DEPLOYMENT. METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG STRIKING VEHICLE OCCUPANTS AND RESULTS IN SERIOUS INJURY OR DEATH. TOYOTA SAYS WE SHOULD DO THIS: DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN FRONT PASSENGER SEAT. WHEN YOU HAVE ONLY ONE CAR THIS IS UNEXCEPTABLE.........WHEN THEY SAY THIS CAN CAUSE DEATH TO FRONT SEAT PASSENGER WHAT MAKE THEM THINK THAT THE DRIVER MAY NOT ALSO GET IMPACTED AND CAUSE ANOTHER ISSUE. ALSO WHAT IMPACT DOES THIS HAVE ON YOUR CAR AND MEDICAL INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914080October 5, 2016
AIR BAGS
TAKATA RECALL:NOTHING HAPPENED YET OTHER THAN I NEEDED THIS CAR TO TRANSPORT MY ELDERLY MOTHER WHO HAS HEATLH ISSUES AND IS BECAME VERY INCONVINIENT NOW. I COULD NO LONGER RISK TO PUT HER ON FRONT SEAT WHICH DECEIVE THE PURPOSE OF HAVING THIS VAN. I CONTACTED TOYOTA AND THEY HAD NO EXPECTATION DATE FOR REMEDY. I REALLY DON'T KNOW WHAT TO DO AT THIS POINT. I CAN NOT AFFORD TO JUST GO OUT AND GET A NEW VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913701October 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911193October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911200October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
IN GROCERY STORE PARKING LOT ,PUT GROCERIES IN DRIVER SIDE BACK POWER SLIDING DOOR . WENT TO SHUT AND DOOR WOULD NOT SHUT ALL THE WAY . IT WAS STUCK .FINELY GOT IT SHUT AFTER ,ABOUT 30 MINUTES .GOT HOME POWER CABLE HAD BROKEN RUSTED AND FRAYED .RECALL WAS FOUND ,BUT TOYOTA WILL NOT FIX !!! THIS HAPPEN 2YRS. AGO 2014 & STILL TRYING TO GET THIS RECALL FIXED ..THEY SAID I HAD TO MANY MILES ON THE VAN ,THAT I GOT IN 2011.. IT HAD 146,892 MILES WHEN THE DOOR CABLE BROKE & WAS INSPECTED . THIS IS VERY DANGEROUS .I WILL NOT LET ANY CHILDREN SIT NEXT TO THAT BROKEN POWERED BACK DRIVER SLIDING DOOR !! THIS SHOULD BE A MANDATORY RECALL !! MILES SHOULD NOT BE A CONCERN ! LIFE OF A PERSON SHOULD BE . I'M STILL FIGHTING TO GET THIS FIXED & IT'S 2016 .. BROKEN ,RUSTED & FRAYED POWER CABLE NOT FUNCTIONAL & INOPERATIVE & CAN BE VERY DANGEROUS ! BECAUSE IT'S POWERED WITH OR WITHOUT THE AUTOMATIC DOOR FEATURE .TOYOTA NEEDS TO UP DATE THIS RECALL TO A SAFETY MANDATORY RECALL WITH NO LIMITS !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911022October 2, 2016
UNKNOWN OR OTHER
MY VEHICLE HAS BEEN ALWAYS PARKED INSIDE A GARAGE. I AM ON WAITING LIST OF TOYOTA HOLLYWOOD TO REPLACE MY CRACKED DASHBOARD. HOWEVER, THE HANDLE OF THE TRUNK DOOR IS ALSO MELTED. EVERY TIME I TOUCH IT ALL THE STICKY BLACK MATERIAL STICKS ON MY FINGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911041October 2, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
MY REAR HATCH WONT OPEN WITH BUTTON UP FRONT OR REMOTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911060October 2, 2016
AIR BAGS
"TAKATA RECALL" ' WE RECEIVED NOTICE THAT OUR 2011 TOYOTA SIENNA WAS SUBJECT TO RECALL IN JULY 2016. THE NOTICE TOLD US WE SHOULD NOT HAVE ANYBODY RIDE IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 6 AND THIS IS A HIGHLY IMPRACTICAL RESTRICTION. I CONTACTED TOYOTA AT 1-800-331-4331 ON JULY 20, 2016 AND TALKED WITH TOYOTA REP AARON TO GET INFORMATION ABOUT REPLACING OUR PASSENGER AIRBAG. LATER THAT DAY OR THE NEXT, MY HUSBAND SPOKE TO TOYOTA REP CHRISTINA C AT EXTENSION 73868. SHE REFUSED TO TELL HIM HER LAST NAME. SHE TOLD US OUR FILE NUMBER WAS 1607202114. CHRISTINA SUGGESTED ORALLY IT WAS SAFE TO RIDE IN THE PASSENGER SEAT, BUT REFUSED TO SAY SO IN WRITING. NEITHER AARON NOR CHRISTINA COULD TELL US WHEN OUR AIRBAG WOULD BE FIXED, AND BOTH SAID THEY WOULD HAVE A SUPERVISOR CALL US. IN BOTH CASES A SUPERVISOR DID NOT CALL US. CHRISTINA OFFERED A LOANER VEHICLE, BUT IT WOULD BE A SMALL COMPACT CAR, WHICH COULD NOT TRANSPORT OUR FAMILY. WE SPENT THE LAST 2+ MONTHS NOT USING THE FRONT PASSENGER SEAT OF OUR VEHICLE. I CALLED AGAIN ON SEPTEMBER 30, 2016 AND SPOKE WITH TOYOTA REPS BERTHA AND SYREETA. SINCE THE CAR IS NOW SIX YEARS OLD AND HAS BEEN IN HOT AND HUMID SOUTH CAROLINA, AND THEREFORE NOW LIKELY SUBJECT TO MATERIAL DETERIORATION, WE DEMANDED TOYOTA INSTALL A REPLACEMENT AIRBAG RIGHT AWAY. TOYOTA REFUSED TO ADDRESS THE PROBLEM AT THIS TIME. AGAIN, I WAS TOLD I COULD SURRENDER OUR VAN AND GET A LOANER CAR THAT COULD NOT FIT MY FAMILY OF 6. THIS RECALL HAS BEEN SINCE MAY OF 2016. AS OF SEPTEMBER 30, 2016, TOYOTA HAS NO IDEA WHEN THIS SITUATION WILL BE REMEDIED. THIS IS UNACCEPTABLE. TOYOTA SHOULD PROMPTLY REPAIR OUR VEHICLE OR IN THE ALTERNATIVE PROVIDE A COMPARABLE SUBSTITUTE VEHICLE WHILE THEY SORT THINGS OUT. WE SHOULD NOT BE EXPOSED TO FURTHER DANGER WHILE TOYOTA FIGURES OUT THE ABSOLUTE CHEAPEST WAY TO OBTAIN AIRBAGS FROM TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911063October 2, 2016
STEERING
MY 2005 TOYOTA SIENNA STARTED GIVING PROBLEMS OF RACK AND PINION LEAK FOR POWER STEERING AROUND 90,000 MILES. ASKED THE DEALER IF THIS COULD BE COVERED UNDER WARRANTY OR POWER TRAIN BUT WAS DENIED. LOOKING AROUND VARIOUS FORUMS ONLINE, I CAME ACROSS THAT MANY OF 2005 TOYOTAS HAVE THIS TYPE OF PROBLEM. I ALSO OWN 2005 TOYOTA CAMRY AND IT ALSO HAVE THE EXACT SAME PROBLEM AT ABOUT SIMILAR MILEAGE. COST TO REPAID WAS MENTIONED AS $1300. I HAVE 2 2005 TOYOTA VEHICLES AND BOTH HAVE EXACT SAME PROBLEM WANTING ME TO SPEND $2600 TOTAL TO REPAIR THE RACK AND PINION UNIT OF BOTH OF MY CARS. I UNDERSTAND A LOT OF OTHER 2005 TOYOTA OWNERS ALSO HAVE SIMILAR COMPLAINTS. IT SHOULD BE A RECALL OR IT SHOULD BE ENHANCED WARRANTY WORK AND TOYOTA SHOULD FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910775September 30, 2016
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR ONLY OPENED ENOUGH FOR SMALL CHILDREN TO GET IN AND OUT OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE DOOR ONLY OPENED A FEW INCHES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED TO CONTACT THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 01/11/2017*CT THE CONSUMER STATED MANUFACTURER WAS NOTIFIED BUT INFORMED THEY COULD NOT ASSIST WITH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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