RIVIAN R1T Complaints

121 consumer complaints on file.

#11691216October 3, 2025
ELECTRICAL SYSTEM
We leased this R1T from Polestar Boston, though we live in Vt, because it was assured to us that in the event of a warranty or recall issue, Polestar Boston would pick up the car and tow to the service center for the repair. Now with this turn signal recall, the gentelman on the phone told me no... that they will not come repair the recall. That if we want it fixed, we have to drive the 4 hours to Boston and they will change the blinkers for us. What legal rights do we have here? thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690198September 28, 2025
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Vehicle was flagged for software update 2025.34.01. Upon installation, the software produced an error. In response to initial support request, OEM pushed an unreleased and unpublished software update versioned 2025.34.20. The new update also produced the same errors, and additionally prevented the vehicle from being able to be shifted into the Drive position, rendering the vehicle immobile and unusable for a defined period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686762September 11, 2025
STEERING, SUSPENSION
I leased my Rivian on June 28th. Around July 21st, the vehicle started to drift to the left. On August 19th, my vehicle started to develop bump steer over uneven road surfaces. I brought my vehicle in for service on August 20th. From August 20th to now, my vehicle has had 3 alignments performed, none of them have been maintained spec. Attached are screenshots/pictures of the alignments. Between the first and second alignment the vehicle was driven about ~50 miles. Between the second and third it was driven about another 50 miles. I do not have exact mileage as Rivian has not released service records to me. My vehicle does not track straight on any surface. In addition, because of the regenerative breaking of the Rivian, when you stop the vehicle it pulls significantly to the right, approximately a half lane for every 75 feet. My concern is that the vehicle cannot maintain an alignment over the course of ~110 miles, does not track straight, exhibits bump steer, and Rivian has no available solve to this behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685848September 9, 2025
POWER TRAIN
Vehicle making excessive noise due to the half shaft. Half shaft has been changed twice in the last 3 years and still experiencing the same issue. Sometimes this results on excessive vibration on the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685730September 8, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle lurched to a stop in a parking lot, unable to shift into gear. Warnings: “motor fault detected”, “system fault detected”, “all wheel drive permanently engaged”, “replace 12v battery. “ Currently being repaired under manufacture warranty. Manufacturer confirmed drive unit needed to be replaced. This could have been a terrible accident if it happened on the freeway. My wife and dog were in the car with me. There were no warning signs leading up to this moment. We were stranded 400 miles from home and needed several tows to get home and to the service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684321September 1, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
while driving on 85 south warning message appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684320September 1, 2025
UNKNOWN OR OTHER
HVAC dumping water into drivers side carpet, creating mold, mildew, and slippery carpet. Vehicle was at Rivian service center 2 weeks ago to address this and other issues. This problem continues. Not sure if water is also intruding into electrical areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684022August 29, 2025
EXTERIOR LIGHTING
Tonight starting at 7:15pm to 8:00pm vehicle switched from all lights +foglights on to daytime driving lights or parking lights. It did this three times. I live in rural setting with hardly any public lighting and a lot of wildlife. I have contacted Rivian regarding this issue multiple times, they tell me the auto high beam selector must be on, auto high beam is not on, they tell me it must be a setting I enabled to which I sent them a recording of the settings showing them I have not enable any settings and anyhow why would auto high beam setting cause all headlights to go off and automatically switch to auto lights or parked lights? Vehicle was taken to rivian service center two weeks ago, picked up vehicle Wednesday 27th august 2025 afternoon. At the most recent service visit this issue was to be addressed, handled and rectified. I was unable to capture it on recording and this evening I installed a camera to record this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682044August 21, 2025
UNKNOWN OR OTHER
I was shifting my truck from park to reverse when the shift handle snapped off. There was no warning and I had just driven the vehicle a couple hours earlier. The truck only has 13k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676429July 26, 2025
SUSPENSION, STEERING
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671561July 7, 2025
POWER TRAIN
Rivian R1T was brought to independent tire center for tire rotation on same day before 1,000 mile trip. Technician documented: "Drivers side front CV axle bolt almost completely backed out". Bolt took less than one rotation by hand to come off. Documented by tire shop technician. - Possible safety impact by possible failure of half-shaft and loss of steering control and/or wheel loss - The vehicle is scheduled for an inspection by manufacturer July 14, 2025 - There were no warnings or symptoms prior to discovery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663157May 27, 2025
WHEELS, SUSPENSION
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662670May 22, 2025
FUEL/PROPULSION SYSTEM
Defective charge port door that has no manual release. If it gets stuck, the vehicle can no longer be charged, potentially stranding the driver. Only solution is a service visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662648May 22, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The vehicle caught fire and was completely destroyed. The fire was due to an electrical or battery system defect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11657290April 28, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
The entertainment and gauge cluster displays begin to slow down and stutter, eventually leading to a full reboot. This causes the ADAS view, as well as the blind spot cameras, and reverse camera to display a still image, even while the vehicle is moving, or display no image at all. Also, if this happens while Highway Drive Assist is active, the state of the system is not displayed and an audible chime is played.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656000April 22, 2025
SERVICE BRAKES
The vehicle brakes stopped working on the highway moving at 75 MPH. It felt like the brakes were locked mechanically after all the vehicle electronic fault codes appeared in the dash. The incident occurred [XXX] traveling down a highway right after a vehicle battery charge at a charging station. While driving, all error lights came on, including turtle mode, high voltage battery pack fault, front collision warning failure, failure in all 4 motors, failure of ABS and traction control, and most importantly failure in brake. Tried pulsating the brake, pressing as hard as possible on the brake pedal, but the brakes would not activate. The pedal was mechanically locked like when you try to turn a steering wheel without a key - that kind of lock. We pulled to the emergency lane and let the vehicle coast to a stop. We did a soft vehicle reset and then a hard vehicle reset. It continued locked. After about 5 minutes, all the error lights went out and vehicle worked again. Drove it home and called Rivian, who had the vehicle towed to their repair facility. While this is the first time the brakes failed, it was not the first time all the error lights came on after a battery charge at a charging station. The first time it happened, i took it to Rivian and they said it was a software glitch and gave it back to me without any repair. If a software glitch can cause your brakes to lock up at highway speeds, this needs to be addressed. This has happened 3 times since December of 2024. I also have a video that i can’t upload, but can provide through email. I can’t trust this vehicle with my life anymore. The vehicle has been in service over 12 times with suspension components replaced multiple times, vehicle error faults that can’t be traced to an issue, and now brake failure. This needs to be thoroughly investigated or someone can get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653133April 7, 2025
STRUCTURE:BODY
I believed my car had a problem with the seals of the windows allowing severe wind noise. After attempted repair the problem persisted and, on closer inspection, it became evident that the driver side door is mis-installed and crooked. Rivian attempted to reprair this and only made it worse. The amount of wind/road noise that is coming in now is as if the windows was open. The door frame vibrates and whistles at speed. The mobile tech doesn't feel this is repairable but Rivian won't take responsibility for it. They have denied my BBB claim and I am pursuing a lemon lawyer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650888March 26, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
I Was driving down highway and receive a fe messages in quick order -front sensors off, front camera off, collision detection off, regenerative braking off - started moving toward right shoulder prior to pulling off - car lost speed at high rate putting me in jeopardy of being rear ended. 2025.06.012 code was loaded into truck the day before - this was first real drive after new code loaded into truck - early in the morning the warning for front sensors off, collision detection off, regenerative braking off did come and I pulled off and rebooted system. Everything seemed to be fine - made into office and again on return the loss of speed at high rate was a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644877February 25, 2025
WHEELS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Rivian alerted me that there was a “service action” related to the hub, and while waiting for that appointment, the hub came loose while driving and began grinding against the brakes and went into full system shutdown. The truck needed to be towed and the hub and brakes needed to be replaced. The truck was undrivae while driving at highway speeds and could have crashed. When questioned, the service center reiterated that this was “not a recall” but simply a head up. The repairs were covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644509February 24, 2025
VISIBILITY/WIPER, ELECTRICAL SYSTEM, POWER TRAIN
1. The powertrain, acceleration system, and defrost system failed. The vehicle unexpectedly entered Limited Performance Mode, but instead of allowing reduced acceleration as expected, it resulted in a complete loss of power and left us stranded in traffic. Additionally, a defrost system failure warning appeared, causing a loss of visibility. The vehicle is currently at a Rivian service center, and it should be available for inspection upon request. 2.The vehicle became completely unresponsive while on a single-lane on-ramp overpass, leaving us stranded in moving traffic. Other vehicles were traveling at 50-60 mph, and drivers had to swerve abruptly to avoid a collision. This failure created an imminent risk of a rear-end or multi-car accident, putting my wife and me—and other drivers—at serious risk of injury or death. Additionally, the defrost failure further compromised visibility, making it even more dangerous to remain in the vehicle while waiting for assistance. 3.The vehicle is currently at the Rivian service center, but Rivian has not yet provided a definitive diagnosis or explanation for the failure. We are awaiting their response and further inspection. 4. The vehicle is at Rivian’s service center, where it is undergoing inspection by the manufacturer. However, it has not yet been inspected by police or insurance representatives. 5. Yes, the “Limited Performance Mode” message appeared, but according to Rivian’s own system, the vehicle should have still allowed for reduced acceleration. Instead, it lost all power completely, leaving us stranded. Additionally, a defrost system failure warning appeared at the same time, preventing us from defrosting the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to RIVIAN R1T