Ram 3500 Service Bulletins (2022)

580 manufacturer communications on file.

• July 11, 2023•Document ID: 10242792

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0816223

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk status showing as closed when trunk is open. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). The TBM software will be updated from 5.25 to 5.39.1.

  Associated Products (8)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10242792-0001.pdf↗
• July 11, 2023•Document ID: 10242737

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S238A000030

  Date Added:

  September 25, 2023

  Manufacturer:

  JEEP

  Summary

  Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

  Associated Products (20)

  2024 Jeep Wrangler2023 Chrysler Voyager2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10242737-0001.pdf↗
• July 7, 2023•Document ID: 10242841

  Service Bulletin/Repair Instructions
  SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); BACK OVER PREVENTION; STEERING

  Mfr Comm. #:

  020423

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Front suspension squeaking noise when turning the steering wheel.

  Associated Products (2)

  2023 Ram 35002022 Ram 3500
  Associated Documents

  • DownloadMC-10242841-0001.pdf↗
• July 7, 2023•Document ID: 10242784

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  0300423

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.

  Associated Products (2)

  2023 Ram 35002022 Ram 3500
  Associated Documents

  • DownloadMC-10242784-0001.pdf↗
• June 30, 2023•Document ID: 10241146

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

  Associated Products (74)

  2024 Dodge Hornet2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator+ 54 more
  Associated Documents

  • DownloadMC-10241146-0001.pdf↗
• June 30, 2023•Document ID: 10241140

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0815823

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10241140-0001.pdf↗
• June 24, 2023•Document ID: 10241121

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0300323

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241121-0001.pdf↗
• June 23, 2023•Document ID: 10241148

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  9100160

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Power wndow switch passenger

  Associated Products (46)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500+ 26 more
  Associated Documents

  • DownloadMC-10241148-0001.pdf↗
• June 21, 2023•Document ID: 10241058

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  Reference70A

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification 70A - Radio Date/Time Update

  Associated Products (10)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Jeep Compass2022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10241058-0001.pdf↗
• June 15, 2023•Document ID: 10241089

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT; SUSPENSION

  Mfr Comm. #:

  0200423

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.

  Associated Products (2)

  2023 Ram 35002022 Ram 3500
  Associated Documents

  • DownloadMC-10241089-0001.pdf↗
• May 27, 2023•Document ID: 10239982

  Service Bulletin/Repair Instructions
  STEERING:GEAR BOX:SHAFT SECTOR; STEERING; STEERING:COLUMN; STEERING: STEERING WHEEL/HANDLE BAR

  Mfr Comm. #:

  1900523

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Steering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering column intermediate shaft.

  Associated Products (2)

  2022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10239982-0001.pdf↗
• May 26, 2023•Document ID: 10239979

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0813023

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239979-0001.pdf↗
• May 24, 2023•Document ID: 10239972

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0807923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239972-0001.pdf↗
• May 18, 2023•Document ID: 10239957

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0700723

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Water Quality When Mixed With Engine Coolant

  Associated Products (79)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet+ 59 more
  Associated Documents

  • DownloadMC-10239957-0001.pdf↗
• May 12, 2023•Document ID: 10240030

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2323000021

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

  Associated Products (35)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 15 more
  Associated Documents

  • DownloadMC-10240030-0001.pdf↗
• May 6, 2023•Document ID: 10239929

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

  Mfr Comm. #:

  0810523

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239929-0001.pdf↗
• April 25, 2023•Document ID: 10236969

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  9100142

  Date Added:

  May 30, 2023

  Manufacturer:

  JEEP

  Summary

  Mirror

  Associated Products (61)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Alfa Romeo Stelvio+ 41 more
  Associated Documents

  • DownloadMC-10236969-0001.pdf↗
• April 22, 2023•Document ID: 10236873

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000080

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

  Associated Products (17)

  2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10236873-0001.pdf↗
• April 20, 2023•Document ID: 10236871

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2223000063

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Temperature Sensor Servicing.

  Associated Products (24)

  2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Dodge Durango2021 Ram 1500+ 4 more
  Associated Documents

  • DownloadMC-10236871-0001.pdf↗
• April 20, 2023•Document ID: 10236804

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  9100097

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement

  Associated Products (11)

  2024 Ram 25002024 Ram 35002024 Ram 55002023 Jeep Compass2023 Ram 15002023 Ram 25002023 Ram 35002022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 1500
  Associated Documents

  • DownloadMC-10236804-0001.pdf↗