Ram 1500 Complaints

11,877 consumer complaints on file.

#10970860April 6, 2017
POWER TRAIN
I PARKED TRUCK ON AN INCLINED AREA; REAR APPROXIMATELY 10" HIGHER THAN FRONT; I EXITED VEHICLE & BEGAN TO UNLOAD CARGO FROM REAR OF VEHICLE; THE TRUCK SUDDENLY ROLLED FORWARD ABOUT 10-12". I OPENED DRIVERS DOOR AND VERIFIED THAT TRANSMISSION CONTROL WAS INDEED IN "PARK"; IT WAS. I ALSO NOTED THAT AS IT ROLLED FORWARD IT DID SO IN RYTHMIC MANNER; TWO BEATS; AS THOUGH THE ENGINE HAD TURNED OVER/ ROLLED OVER. IT HAS NOT REPEATED THIS MALFUNCTION BUT THEN AGAIN, I HAVEN'T PARKED ON AN INCLINE LIKE THAT SINCE THE OCCURANCE (MARCH 2017; 10,500 MILES ON ODOMETER; 5.7 V8)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970936April 6, 2017
POWER TRAIN
I EXPERIENCED A 'ROLL AWAY' EVENT AFTER PUTTING THE VEHICLE IN PARK VIA THE GEAR KNOB SELECTOR WHILE THE ENGINE WAS RUNNING. AFTER ENGAGING THE VEHICLE IN PARK, OPENING THE DRIVER'S DOOR AND STEPPING OUTSIDE THE VEHICLE, IT ROLLED FORWARD CRASHING INTO ANOTHER VEHICLE SOME 30 FEET AHEAD. THE INITIAL POSITION OF THE VEHICLE WAS OUTSIDE A LARGE COMMERCIAL GARAGE. WHEN THE VEHICLE BECAME DISENGAGED FROM PARK, IT ROLLED FORWARD THROUGH THE GARAGE DOORS AND INTO THE GARAGE SPACE UNTIL CRASHING INTO ANOTHER VEHICLE (PARKED). AFTER REALIZING THE VEHICLE HAD DROPPED OUT OF PARK AND WAS MOVING FORWARD, I TRIED TO JUMP BACK INTO THE CAB TO APPLY THE BRAKES. I WAS UNABLE TO FULLY CATCH UP TO THE TRUCK, SLIPPED ON THE RUNNING BOARD/RAIL AND SLID UNDERNEATH THE MOVING VEHICLE -- INJURING MY ANKLE AND SHIN. FORTUNATELY, THE RAM WAS STOPPED JUST BEFORE RUNNING OVER MY LEGS BY THE PARKED VEHICLE AHEAD. I HAVE SECURITY SURVEILLANCE VIDEO OF THE INCIDENT. I HAVE SUBSTANTIAL DAMAGE TO THE VEHICLE'S FRONT CHROME BUMPER FROM THE CRASH AND NOW HAVE LITTLE CONFIDENCE THAT THE TRUCK IS SAFE TO OPERATE. IT SITS VIRTUALLY UNUSED SINCE THE INCIDENT. I WAS HOPING TO GET CLARITY, ASSURANCE, ALONG WITH A SAFETY FIX AND BODY REPAIR FROM THE MANUFACTURER SO THAT I COULD FEEL CONFIDENT IN DRIVING IT AGAIN. I HAVE CONTACTED FCA AND OPENING A FORMAL CASE ON THIS INCIDENT. THEIR WRITTEN RESPONSE WAS TO QUOTE THE OWNER'S MANUAL AND INDICATE THE PARK IS ONLY A SUPPLEMENT TO THE PARKING BREAK. THIS RESPONSE IS UNSAFE, IMPRACTICAL AND UNACCEPTABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10970425April 4, 2017
POWER TRAIN
WITH ENGINE RUNNING IN MY DRIVEWAY. I PUT IT HE TRUCK IN PARK GOT OUT OF THE VEHICLE AND THE VEHICLE STARTED MOVING FORWARD, RUNNING INTO MY GARAGE DOOR I TOOK IT TO THE DEALER. THE DEALER SAID THEY SAW A PROBLEM AND WOULD NOT RELEASE THE TRUCK UNTIL CHRYSLER INVESTIGATE IT. THEY HAD THE TRUCK FOR A MONTH WHILE THEY INVESTIGATE IT. I WAS TOLD BY CHRYSLER THEY COULD NOT FIND ANYTHING WRONG. HOWEVER THEY DID DO A SOFTWARE UPDATE FOR THE TRANSMISSION. THIS WAS ALL WITHIN THE FIRST MONTH THAT I HAD THE VEHICLE (BRAND-NEW ).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969749March 31, 2017
VISIBILITY/WIPER
MY MULTI-FUNCTION DISPLAY ON MY 2013 RAM 1500 HAS GONE BLANK. THIS IS A CRITICAL SAFETY DEVICE BECAUSE I HAVE LOST THE USE OF MY BACKUP CAMERA WHICH IS INVALUABLE ON THIS LARGE VEHICLE. I HAVE ALREADY BUMPED INTO SMALL OBJECTS WHILE IN REVERSE, WHICH I WOULD NOT OF IF MY DISPLAY WAS WORKING. AND BY THE GRACE OF GOD, I HAVE NARROWLY ADVERTED A MORE SERIOUS ACCIDENT. THE DISPLAY ALSO SHOWS OTHER NON-CRITICAL FUNCTIONS, SUCH AS THE RADIO AND NAVIGATION, BUT I AM BRING IT TO THE ATTENTION OF THE NTSB BECAUSE OF THE SO IMPORTANT BACK UP CAMERA THAT PROVIDES A VERY IMPORTANT SAFETY FEATURE, ENHANCING THE DRIVERS REARWARD VISIBILITY. I HAVE CHECKED THE FUSES AND TRIED RESETTING THE COMPUTER BY DISCONNECTING THE BATTERY, BUT THIS DID NOT FIX THE PROBLEM. THE DEALER SAYS THAT THE DISPLAY UNIT NEEDS TO BE REPLACED AT A RIDICULOUS COST. THE DEALER SAID THIS IS A COMMON PROBLEM WITH THE 2013 RAM 1500. MY PERSONAL RESEARCH ONLINE CONFIRMS THIS THROUGHOUT THE MESSAGE BOARDS. PLEASE SEE THE FOLLOWING LINK: HTTP://WWW.TUNDRAHEADQUARTERS.COM/BLOG/NEW-RAM-1500-OWNERS-REPORT-RADIO-PROBLEMS/ I AM REQUESTING THE NTSB TO LOOK INTO THIS IMPORTANT SAFETY PROBLEM BEFORE SOMEONE GETS HURT OR KILLED, AND TO ORDER AN IMMEDIATE RECALL BY RAM TO FIX THIS CRITICAL SAFETY PROBLEM AND MANUFACTURER DEFECT. THANK YOU.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10969805March 31, 2017
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
WATER LEAKIN FROM OUTSIDE TO INSIDE CAB FROM CAD VENT LOCATED BEHIND REAR SEAT. WATER POOLS UNDER REAR SEAT. SERVICE AIR BAG SYSTEM SHOWS ON DISPLAY EVER SENSE DEALER SERVICED VEHICLE FOR A RECALL ON AIRBAGS ABS OFTEN ON A PLACE ITSELF ON THE FREEWAY AT FREEWAY SPEEDS OF ANYWHERE FROM 60 TO 70 MILES AN HOUR AND DROPS MY VEHICLE SPEED DOWN TO ABOUT 40 TO 45.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969397March 29, 2017
STEERING
THE STEERING VIBRATIONS ARE GETTING WORSE AND WORSE. I CALLED SAN ANTONIO DODGE FROM WHICH I PURCHASED THE TRUCK AND GAVE THEM THE RECALL NUMBER AND THE VIN NUMBER AND WAS TOLD THE PART WAS NOT AVAILABLE AT THEIR LOCATION AND TO WAIT FOR THE SECOND RECALL LETTER. I TOLD THEM (HER) THAT THIS WAS THE SECOND RECALL LETTER, SO I WAS FOREWARDED TO AN "ADVISOR" WHO NEVER PICKED UP THE PHONE. I LEFT A MESSAGE AS TO MY PROBLEMS, MY NAME AND PHONE NUMBER. THE DATE IS 3/29/2015 AT 5:10PM. I WANT TO DOCUMENT MY EFFORT TO CLEAR THIS PROBLEM AND THE RESPONSE I AM GETTING FROM THE SAN ANTONIO DODGE DEALERSHIP. NOTE: I HAVE HAD THIS TRUCK FOR ABOUT A YEAR AND THE STEERING WHEEL STARTS TO VIBRATE AT ABOUT 73MPH AND GETS WORSE AS THE SPEED INCREASES TO THE POINT THAT THE VEHICLE IS GOING TO SHAKE THE FRONT END MECHANISM LOOSE. THIS WAS NOT THE CASE AT THE START BUT IS PROGRESSIVELY GETTING WORSE TO THE POINT THAT IT IS BECOMING A SAFETY HAZARD. THE PROBLEM STARTED APPROXIMATELY AT 17,000 MILES AND CONTINUES TO GET WORSE AT 19,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969049March 28, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 70 MPH, A DIGITAL MESSAGE WAS DISPLAYED STATING "SEE DEALER" AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS A MANUFACTURER RECALL FOR THE CATALYTIC CONVERTER, BUT WAS DENIED COVERAGE BY THE MANUFACTURER. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968240March 24, 2017
VEHICLE SPEED CONTROL
MY 2015 RAM 1500 ECODIESEL HAS LOST FUNCTION OF THE GAS PEDAL THREE TIMES. EACH TIME THE LOSS IS PRECEDED WITH A "SERVICE ELECTRONIC THROTTLE CONTROL" MESSAGE. THE LOCAL DEALERSHIP HAS NOT BEEN ABLE TO ADDRESS THE PROBLEM IN THE FIRST 2 SERVICE ATTEMPTS AND THE ISSUE HAS OCCURRED WITHIN 200 DRIVING MILES, MOSTLY HIGHWAY. THE FIRST 2 TIMES THIS HAS HAPPENED THE VEHICLE HAS BEEN DRIVING ON CITY STREETS, MOVING UNDER 30MPH AND GENERALLY DECELERATING UNDER BRAKING. THE 3RD TIME THIS OCCURRED I WAS TRAVELING 70 MPH ON THE FREEWAY WITH MODERATE THROTTLE INPUT AND THE THROTTLE COMPLETELY LOST FUNCTION. THIS RESULTED IN THE NEED FOR AN EMERGENCY EXIT FROM THE FREEWAY WHILE COASTING WITH NO CONTROL OF THE THROTTLE, A DANGEROUS SITUATION TO SAY THE LEAST. THE DATE ENTERED BELOW IS THE DATE OF THE LAST OCCURRENCE ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968156March 23, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS ON AND IN THE PARK POSITION, IT INDEPENDENTLY REVERSED OUT OF THE DRIVEWAY AND CRASHED INTO A TREE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,184.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968162March 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE THAT MADE A LEFT TURN WHILE THE CONTACT HAD A GREEN LIGHT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL AS A PRECAUTION. THE CONTACT STATED THAT A CHILD SEATED IN THE REAR SEAT OF THE OTHER VEHICLE SUSTAINED INJURIES. THE CHILD WAS CURRENTLY STILL HOSPITALIZED WITH UNDISCLOSED INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10968192March 23, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE WHERE STOPPED AT A RED LIGHT THE CONSOLE DISPLAY SAID TO PLACE THE VEHICLE INTO PARK. THE DASHBOARD THEN LOST POWER AND SMOKE STARTED TO COME OUT FROM UNDER THE HOOD IT WAS A LIGHT GRAY AT FIRST BUT QUICKLY CHANGED TO BROWN AND THE FLAMES WHERE COMING OUT. I HAD JUST ENOUGH TIME TO GET OUT AND GET MY 6YR OLD SON OUT OF HIS CAR SEAT AND THEN CALL 911. WITHIN A COUPLE OF MINUTES THE ENGINE WAS IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10967795March 22, 2017
SEATS
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ACCELERATING, THE DRIVER SEAT ROCKED AND MOVED BACKWARDS WITHOUT WARNING. WHEN THE CONTACT DECELERATED, THE DRIVER SEAT SLID FORWARD. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO A MANUFACTURER DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967538March 21, 2017
POWER TRAIN
WHILE AT HOME DEPOT I REMOTE STARTED MY TRUCK AND PLACED LUMBER IN THE BED. I PROCEEDED TO THE DRIVER'S DOOR AND WHEN I OPENED THE DOOR THE TRUCK WENT IN REVERSE KNOCKING ME TO THE GROUND CAUSING A LACERATION REQUIRING 8 STAPLES, CONCUSSION, LOWER BACK AND SHOULDER PAIN AND BRUISING. THE TRUCK CONTINUED ACROSS THE PARKING LOT HITTING A FORD RANGER CAUSING MAJOR DAMAGE, CONTINUING INTO ANOTHER VEHICLE GMC CM3500 CAUSING MINOR DAMAGE. MY LARAMIE SUFFERED MAJOR DAMAGE TO REAR BUMPER, TAILGATE, AND REAR DRIVER SIDE PANEL. WE ARE JUST LUCKY THERE WERE NO OTHERS WALKING IN THE AREA AT THE TIME. MY 2015 LARAMIE HAS A ROTARY SHIFTER AND IT WAS IN PARKED POSITION AT THE TIME OF THE INCIDENT. I FEEL THERE IS A DEFECT IN THE ROTARY SHIFTER WHICH CASED THIS ACCIDENT TO HAPPEN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10967557March 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967137March 20, 2017
AIR BAGS
AFTER DIRECT FRONTAL IMPACT TO REAR OF STATIONARY SEMI TRACTOR TRAILOR ON AN INTERSTATE IN HEAVY TRAFFIC THE DRIVER STRUCK STEERING WHEEL WITH SEAT BELT ON RESULTING IN MODERATE INJURY REQUIRING TRANSPORT TO EMERGENCY ROOM FOR EVALUATION BUT NOT HOSPITALIZATION. SPEED ESTIMATED AT ABOUT 30 MPH. EXTENSIVE DAMAGE TO FRONT END OF VEHICLE. AIRBAGS DID NOT DEPLOY. SEE PICTURES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10966611March 17, 2017
ENGINE
"TAKATA RECALL" RAM 1500 ; 2015 YEAR. I THINK HAVE A MANUFACTURE DIFFECT . AFTER 6 MONTH OF DRIVING RAM 1500 , LIGHT IS ON " CHECK ENGINE" TRACK STILL HAVE MANUFACTURE WARRANTY, I' BE BEEN THREE TIMES AT SERVICE THEY DIDN'T FIXED IT.MY FRIEND HAVE SAME PROBLEM WITH RAM 3500 ;2015YEAR. IS THERE ANY BODY HAVE SAME PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966308March 16, 2017
STRUCTURE, AIR BAGS
TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE TWICE. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED WHIPLASH, SEVERAL BRUISES, AND A HEAD CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A THIRD PARTY COMPANY TO EVALUATE THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10966185March 15, 2017
ELECTRICAL SYSTEM
THIS IS THE SECOND TIME WE HAVE HAD TO HAVE SOMETHING FIXED ON THE ABS AND TRAC LIGHT REPAIRED. THEY HAD TO REPAIR THE WIRE AND REPLACE WIRE CONNECTOR, THEN CLEAR CODE FOR US. IS THERE OTHER PEOPLE HAVING ISSUES WITH THIS? THE MILAGE IS ONLY 26414 AND THE VEHICLE IS LESS THAN 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965917March 14, 2017
SUSPENSION
VEHICLE AIR SUSPENSION ENGAGES TO RAISE AND/OR LOWER VEHICLE AT RANDOM INTERVALS AFTER THE VEHICLE IS STATIONARY, IN "PARK", AND THE ENGINE IS TURNED OFF. THE VEHICLE KEY FOB NOR ANY OTHER OWNER PROMPTS ARE USED TO CAUSE THE ISSUE. THE INTERVAL PERIOD BETWEEN WHEN THE VEHICLE IS PARKED AND TURNED OFF AND THE AIR SUSPENSION ENGAGEMENT TO RAISE AND/OR LOWER THE VEHICLE CAN RANGE FROM SEVERAL MINUTES TO HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959922March 10, 2017
POWER TRAIN
AT APPROXIMATELY 4700 MILES THE VEHICLE BEGAN TO HARSHLY SHIFT FROM 2ND GEAR TO 1ST GEAR WHEN SLOWING TO A STOP, IN SLOW MOVING TRAFFIC OR PULLING IN TO A PARKING SPACE. THE VEHICLE WILL LUNGE FORWARD WHEN THIS OCCURS FEELING AS THE VEHICLE WAS TAPPED FROM BEHIND. THE VEHICLE WAS RETURNED FOR SERVICE AT THE ORIGINAL SELLING DEALER WHO ACKNOWLEDGED THE PROBLEM AND PROCEEDED TO PERFORM A "QUICK LEARN" PROCEDURE WHICH RE-CALIBRATES THE TRANSMISSION SHIFT PATTERNS. UPON DRIVING THE VEHICLE AFTER THIS SERVICE NOTICED IT DID NOT RESOLVE THE ISSUE. SCHEDULED ANOTHER APPOINTMENT WHERE THE DEALER REPLACED THE TRANSMISSION VALVE BODY AND CONTROLLER. AFTER DRIVING THE VEHICLE FOR 3 WEEKS THE ISSUE RETURNED. THE RAM FACTORY REPRESENTATIVE COORDINATED FOR THE TRUCK TO BE DROPPED OFF AT THE DEALERSHIP SO HE COULD SEE THE PROBLEM. I PROVIDED DETAILED INFORMATION OF EXACTLY WHEN THE PROBLEM OCCURRED AND SPECIFICALLY THAT THE TRANSMISSION NEEDED TO BE ABOVE 170 DEGREES. THIS INFORMATION WAS IGNORED AND THE REP DIDN'T SEE THE PROBLEM. AFTER 6 MONTHS OF DEALING WITH THE ISSUE CONTACTED RAM CORPORATE AND WAS INFORMED THAT THE DEALER NEVER FOLLOWED UP WITH REQUEST FROM THE ENGINEERS IF THEIR SERVICE REPAIRED THE PROBLEM. WAS INSTRUCTED TO TAKE THE VEHICLE TO ANOTHER DEALER UNDER AN ESCALATED CASE. TO SUMMARIZE THE REST THE VEHICLE HAS BEEN TO THE DEALER SEVERAL MORE TIMES, HAD FIRMWARE FLASHES AND SAID THEY HAVE NO OTHER REPAIR OPTIONS, THE LATEST IS RAM HAD ANOTHER REPRESENTATIVE DRIVE THE VEHICLE ONCE AGAIN IGNORING THE CIRCUMSTANCES OF WHEN THE ISSUES OCCURS AND SAYS THAT HARSH SHIFTING IS INERRANT ONCE THE VEHICLE BREAKS IN AT 5 - 6 THOUSAND MILES EVEN THOUGH THEY COULDN'T GIVE ME AN EXPLANATION OF HOW THEY WERE DESCRIBING "HARSH SHIFTING". RAM CLOSED THE CASE SAYING THEY HAD NO FURTHER REPAIRS FOR THE VEHICLE BECAUSE THE FACTORY REPRESENTATIVE SAYS IT IS ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500