Ram 1500 Complaints
11,877 consumer complaints on file.
- #11218722June 9, 2019POWER TRAIN
THE VEHICLE SUDDENLY DECELERATES FOR A FEW SECONDS WHILE DRIVING WHICH CAUSES LOSS OF CONTROL OF THE VEHICLE. VERY UNSAFE CONDITION. POTENTIAL TO CAUSE AN ACCIDENT. THIS ISSUE HAPPENED SEVERAL TIMES. ONCE APPROX A MONTH AGO AT ~94000 MILES AND THEN TWICE ON JUNE 8, AT APPROX 97000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218812June 9, 2019AIR BAGS, SUSPENSION, UNKNOWN OR OTHER
AIR SUSPENSION GO OFF ALL THAT TIME WHEN I'M GOIN FAS LIKE 70 THEN DON'T WNNT TRUN ON ANYTHING AND I HAVE MY FAMILY AND KIDS I DON'T LIKE THAT FEELING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218645June 8, 2019STEERING
POWER STEERING IS INTERMITTENT AND QUITS ASSISTING DURING TURNS. THIS PROBLEM HAPPENS WHILE IN MOTION ON ALL TYPES OF ROADS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218482June 7, 2019STEERING
WHILE DRIVING MY VEHICLE, ON A TURN IN EITHER DIRECTION MY STEERING WHEEL WOULD JERK BACK THE OPPOSITE WAY. THIS WAS A SUDDEN ONSET WITHOUT WARNING. EVENTUALLY IT LED TO BARELY BEING ABLE TO TURN THE TRUCK AT ALL. NO SERVICE LIGHTS WERE ON, DEALER SAID THAT IT WOULD EVENTUALLY GO OUT AND NOT BE ABLE TO TURN THE VEHICLE. MINE IS A 2014, THERE WAS A 2018 IN FOR THE SAME PROBLEM WHEN I WENT TO THE DEALER. DEALER HAD ALSO HAD 4 OTHER TRUCKS (SAME MODEL) IN THE SHOP WITHIN THE LAST FEW WEEKS AND THE PART WAS ON BACKORDER. DEALER HAD NO INFORMATION ON A RECALL BUT IF THIS IS HAPPENING IN 2018 MODELS AND THE DEALER HAS THEM IN TO BE WORKED ON IN LARGE NUMBERS THIS CLEARLY SAYS THERE IS SOMETHING GOING ON. IT IS UNSAFE AND DANGEROUS TO BE DRIVING NOT KNOWING WHEN IT IS GOING TO LOCK UP. I KNOW MY TRUCK HAS OVER 100,000 MILES BUT THERE ARE 2018 IN THERE THAT BARELY HAVE ANY ON THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218573June 7, 2019SERVICE BRAKES
WHEN THE BRAKES ARE APPLIED TO A STOP THERE IS A SURGE THAT FEELS LIKE YOU HAVE BEEN HIT FROM THE REAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218577June 7, 2019ENGINE
VEHICLE HAD WELL KNOW LIFTER FAILER INSIDE A 5.7L HEMI. THE FAILURE CAUSED A CAM SHAFT NOTCH TO BE PLACED IN THE LOBBY OF THE SHAFT. VEHICLE STILL HAS FACTORY WARRANTY BUT FACTORY OEM PARTS THAT ARE KNOW TO FAIL WE'RE PUT BACK IN. MAJOR SAFETY CONCERN DUE TO POSSIBLE MOTOR FAILURE WHILE DRIVING LOOSING ALL POWER TO VEHICLE AND HARDNING OF BREAKING SYSTEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218588June 7, 2019STEERING
POWER STEERING FAILURE. POWER STEERING LOCKS UP INTERMITTENTLY, MORE SO WHEN MAKING A LEFT TURN. SERVICE POWER STEERING MESSAGE COMES UP IN DASH AND THEN DISAPPEARS AFTER A COUPLE SECONDS. THIS INCIDENT HAPPENED BOTH WHEN VEHICLE WAS IN MOTION MAKING A LEFT TURN IN AN INTERSECTION ALMOST CAUSING A COLLISION AND ALSO WHEN PARKED AND ATTEMPTING TO STEER LEFT ATTEMPTING TO DUPLICATE THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218249June 6, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFTER DID NOT ENGAGE AND THE VEHICLE MOVED FORWARD. ON ANOTHER OCCASION, THE VEHICLE DID NOT MOVE WHEN THE GEAR WAS SHIFTED INTO DRIVE. THE CONTACT STATED THAT THE FAILURES BEGAN APPROXIMATELY THREE YEARS AGO WITHOUT WARNING. THE FAILURES HAD BECOME WORSE. THE VEHICLE WAS TAKEN TO DOMINION OF BEDFORD (540-586-8221, LOCATED AT 1750 INDEPENDENCE BLVD, BEDFORD, VA 24523) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE TECHNICIAN STATED THAT THERE WAS NO TECHNICAL SERVICE BULLETIN AND THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218289June 6, 2019SEAT BELTS
HAD TO REPLACE DRIVERS SIDE SEATBELT IN 2016 AT 22567 MILES. NO COST AS UNDER WARRANTY. HAD TO REPLACE SAME SEATBELT 2019 AT 83860. WAS CHARGED $277.78 FOR THIS. IN COMPLAINING TO FCA THEY SAID SEATBELT SHOULD HAVE BEEN UNDER WARRANTY AND THEY MAY REFUND MY CHARGES. BUT WHY DID A SEATBELT FAIL TWICE IN 5 YEARS? SEAT BELT WILL NOT ENGAGE IN THE RECEIVER BOTH TIMES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218345June 6, 2019ELECTRICAL SYSTEM, ENGINE, STEERING
TOOK THE TRUCK IN FOR A RECALL REFLASH OF A CONTROLLER. TWO WEEKS LATER, AT 58MPH, WITHOUT WARNING DASHBOARD LITE UP NUMEROUS SYMBOLS/CODES AND ENGINE SHUTOFF, LOSING POWER STEERING AND POWER BRAKES. I STEERED VEHICLE ONTO SIDE OF ROAD, AND ENGINE WOULD NOT RESTART. TOOK FIRST DEALERSHIP 4 WEEKS TO DIAGNOSIS A CRANK POSITION TONE WHEEL, AND SENSOR FAILURE. VEHICLE WAS RETURNED THEN 2 WEEKS LATER, WHILE REFUELING AT A GAS STATION SAME FAILURE OCCURRED WITH DIESEL ENGINE STOPPAGE, AND NO RESTART. VEHICLE WAS TAKEN TO SECOND CHRYSLER DEALERSHIP. VEHICLE HAS BEEN IN SECOND DEALERSHIP FOR 11 WEEKS, "UNDERGOING DIAGNOSIS". AS OF 6/6/2019, NO SOLUTION FOUND. FRANKLY, I DO NOT BELIEVE THEY HAVE A CLUE WHAT IS CAUSING THE RANDOM ENGINE SHUT OFF, NOR HOW TO REPAIR IT. THIS IS WHAT MAKES IT SUCH A FRIGHTENING DEFECT. IT APPEARS RANDOM, WITH ABSOLUTELY NO WARNING UNTIL THE DASHBOARD LIGHTS UP AND INSTANTANEOUSLY THE ENGINE SHUTS OFF. HOW AM I SUPPOSE TO DRIVE A VEHICLE WITH MY TWO CHILDREN AROUND, WHEN IT COULD STALL AT ANY TIME AT ANY SPEED? I'VE BEEN LUCKY TWICE. ONCE AT 58MPH ON A TWO LANE ROAD, ONCE STATIONARY. WHAT IF IT FAILS MERGING ON TO AN EXPRESSWAY, OR CROSSING A RAILROAD TRACK? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217984June 5, 2019ENGINE
TRUCK START DRIVING BACK AND HICCUPING CAUSEING THE TRUCK TO JERK AND ALMOST CAUSEING A CRASH CHECK ENGINE LIGHT AND P0305 CODE CYLINDER 5 MISFIRE CHANGED SPARK PLUGS AND COIL PACK STILL SAME PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218042June 5, 2019VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MOVED SLOWLY WHILE DRIVING IN A STORM. THE CONTACT COULD NOT SEE THE ROAD DUE TO THE WATER ON THE WINDSHIELD. THE CONTACT HAD TO WAIT FOR THE STORM TO PASS AS THE WINDSHIELD WIPERS CONTINUED TO MOVE SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 424.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218213June 5, 2019ENGINE
THERE IS AN EXHAUST LEAK THAT HAS BEEN REPAIRED 2 TIMES AND KEEPS COMING BACK. VERY COMMON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217685June 4, 2019UNKNOWN OR OTHER
WHEN THE VEHICLE IS STARTED AND PUT IN DRIVE, THE SCREEN DISPLAYS A NOTE SAYING VEHICLE NOT IN PARK! AND WILL NOT DO ANYTHING UNLESS I PUT IT BACK IN PARK, TURN OFF THE VEHICLE , WAIT A COUPLE OF SECONDS AND RETRY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217822June 4, 2019ENGINE
LOUD LIFTER NOISE AT COLD START AND IDELING STATIONARY AND IN MOTION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217865June 4, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL. WHEN MY 2014 RAM 1500 IS STATIONARY, MOVING, OR JUST TURNED THE CAR ON. MY TOUCH SCREEN GOES BLACK, FREEZES, AND I CANNOT CONTROLL THE HEAT OR A.C, FAN SPEED, VOLUME TO THE RADIO, RADIO, HEATED SEATS, ANY ELECTRONIC BUTTONS ON MY STEERING WHEEL OR ANY OF THE BUTTONS THAT ARE CONNECTED TO MY SCREEN/RADIO. MY DAUGHTER'S BOY FRIEND JUST PURCHASED THE SAME YEAR TURCK I DID AND HE STARTED HAVING THE SAME PROBLEMS WITH HIS SCREEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217875June 4, 2019AIR BAGS
TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (LOCATED AT 2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FOR THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,740.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217530June 3, 2019POWER TRAIN
AFTER MANDATED "REPROGRAMMING" FOR THE ECODIESEL SETTLEMENT ON MAY 29TH, TRUCK DOES NOT ACCELERATE FROM STANDING START, TRANSMISSION HAS FAILED TO ENGAGE. HAVE TO TURN TRUCK OFF AND RESTART AND HOPE TRANSMISSION ENGAGES IN DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217555June 3, 2019AIR BAGS, UNKNOWN OR OTHER
ON 05/28/2019 RECALL'S (T61, T79, U53) WHERE ALL PERFORMED ON MY 2013 DODGE RAM 1500 PICKUP TRUCK BY THE WHITTEN BROTHERS DEALERSHIP LOCATED AT: 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 PHONE# (804) 378-0707. BEFORE PICKING UP MY VEHICLE THE DEALERSHIP CALLED TO NOTIFY ME OF A GLITCH WITH THE ENGINE LIGHT STAYING IN THE ON POSITION AND THE SECOND ISSUE HAD THE SERVICE AIRBAG COMING ON RANDOMLY. THEY SAID IT COULD BE FIXED BUT I WOULD HAVE TO PAY. I DIDN'T AGREE TO THIS DUE TO NONE OF THESE ISSUES WERE OCCURRING PRIOR TO MY VISIT. ALSO, NOTIFIED THEM I HAD WORKED PREVIOUSLY FOR NHTSA AND KNEW THE RECALLS PERFORMED SHOULD HAVE CLEARED OUT ALL THE WARNINGS AND IF NOT THEY NEEDED TO GO BACK AND FIX THEM. SADLY THEY DID NOT FIX THEM. I WAS GIVEN THE RUNAROUND WITH RANDOM EXCUSES FOR REASON IT MIGHT BE AND THE TOPIC OF "MONEY" KEPT BEING BROUGHT UP. THE DEALERSHIP FORGED THEIR WORDS ON THE INVOICE IMPLYING THE LIGHTS WERE ON PRIOR TO SERVICE. I EXPLAINED THAT I WOULD BE FILING A REPORT ON THEY'RE LOCATION FOR THE CONCERN THAT THESE RECALL'S (T61, T79, U53) WERE NOT PERFORMED CORRECTLY AND FOR INAPPROPRIATE BEHAVIOR THAT WAS CONDUCTED. NICHOLAS (134510) WAS THE ADVISOR WHO I SPOKE WITH. INVOICE# CHCS592258 CUSTOMER# 90932 INVOICE DATE: 05/28/19 THE SUGGESTION TO COVER UP WIRES UNDERNEATH THE SEATS WOULD POSSIBLE FIX THE ISSUES. PLEASE FEEL FREE TO CONTACT BY PHONE# (XXXXX) OR EMAIL: (XXXXX) I HOPE THIS WILL HELP OTHERS AS MUCH AS I'M HOPING IT WILL HELP ME TO GET THIS INFORMATION OUT. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217324June 2, 2019FUEL/PROPULSION SYSTEM
WHEN FUELING THE VEHICLE THE PUMP HANDLE WILL STICK INSIDE THE TANK. ALSO WHEN FILLING UP WITH GAS THE PUMP STOPS AS IF THE VEHICLE IS SAYING IT IS FULL. YOU HAVE TO CONTINUE SQUEEZING THE HANDLE FOR GAS TO COME OUT. THE VEHICLE IS OFF AND IN A STATIONARY POSITION WHILE FILLING THE TANK. I HAVE TO LOOK AT THE GALLONS I AM PUTTING INTO MY VEHICLE SO I KNOW THE VEHICLE IS FULL. HOWEVER THERE HAVE BEEN A FEW TIMES THE TANK HAS OVERFILLED CAUSING GAS TO COME OUT OF THE TANK. AGAIN ONCE FINISHED FILLING UP I CAN NOT EASILY JUST PULL THE HANDLE OUT AND REPLACE BACK TO THE PUMP I HAVE TO GRAB THE HANDLE WITH TWO HANDS THEN POSITION THE HANDLE PULLING UP ON IT AND PULL BACK AND FOURTH UNTIL IT FINALLY DECIDES TO COME OUT OF MY TANK. THERE HAD BEEN A TIME MY GIRLFRIEND TOOK THE VEHICLE OUT OF TOWN AND SHE FILLED IT BEFORE SHE HAD LEFT. AGAIN THE HANDLE FOR GAS WAS STUCK AND I HAD TO LEAVE WORK TO GO AND GET IT OUT FOR HER. LEAKING GAS OUT OF THE TANK IS REALLY BAD FOR THE ENVIRONMENT AND ALSO I GET NERVOUS SINCE I FEEL LIKE PRESSURE IS BUILDING UP WHILE FILLING AS WELL. THIS HAS TO BE HAPPENING TO MORE VEHICLES LIKE MINE. AND IF SO WE HAVE TO FIGURE OUT HOW THIS CAN BE FIXED. THANK YOU FOR YOUR TIME AND HELP ON THIS MATTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0