Nissan Sentra Complaints

5,975 consumer complaints on file.

#10482802October 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE THEN BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 419 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482555October 29, 2012
ELECTRICAL SYSTEM
POSITIVE BATTERY ARCING/VOLTAGE DROP, CAUSING ECM RESET, VEHICLE FAILS TO START, STRANDED BY SIDE OF ROAD. THIS IS AN EXISTING RECALL AND NEEDS TO BE EXPANDED TO COVER OTHER MONTHS OF MFG. THIS IS A POUR DESIGN THAT ALLOWS A LOSS OF VOLTAGE TO CAUSE THE ECM TO BE DAMAGED AND/OR NEED REPROGRAMMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482591October 29, 2012
VISIBILITY
I TOOK RECEIPT OF MY NEW CAR ON 9/22/12. ON 9/23/12, I NOTICED A PROBLEM W/ THE AUTO DIMMING MIRROR & THE SUN VISOR & EMAILED MY SALES PERSON. I SHARED THE AUTO DIMMING MIRROR & THE SUN VISOR ARE BOTH LONG - I CANNOT USE THEM AT THE SAME TIME. IF I TRY TO USE THE SUN VISOR, IT PUSHES THE MIRROR SO I CANNOT USE IT. I DRIVE INTO THE SUN GOING TO WORK & COMING HOME FROM WORK AND NEED TO BE ABLE TO BLOCK THE SUN & SEE OUT OF MY REAR VIEW MIRROR. THE SALES PERSON TOLD ME TO WAIT UNTIL I CAME IN FOR MY 1,000 MILE SERVICE APPT. I THEN EMAILED THE MANUFACTURER & SHARED THE SAME THING. I ASKED IF THEY HAD EITHER 1) A SHORTER VISOR THAT BLOCKS THE SUN BUT DOES NOT BUMP INTO THE AUTO DIMMING MIRROR, OR 2) A SHORTER MIRROR. I TOLD THEM WHEN MY APPT WAS WITH THE DEALERSHIP, HOPING TO GET IT RESOLVED AT THE APPT. THEY ALSO TOLD ME TO WAIT UNTIL MY APPT. I WENT TO MY APPT ON 10/20/12. THE SERVICE ADVISOR SHOWED NO CONCERN & SAID THERE WAS NOTHING THAT COULD BE DONE. HE THEN SNIDELY ASKED IF I USED MY "SIDE MIRRORS" WHEN I DRIVE. I SHARED WHAT HAPPENED WITH MY SALES PERSON ALONG WITH AGAIN EXPRESSING MY CONCERN ABOUT THE DESIGN FLAW & SAFETY ISSUE-ONE SHOULD BE ABLE TO USE THE SUN VISOR WITHOUT IT PROHIBITING THE USE OF THE REAR VIEW MIRROR. THE DEALERSHIP NEVER RESPONDED TO MY EMAIL. THE MANUFACTURER PERSON CONTACTED ME 10/29/12 & SAID THERE IS NO RESOLUTION TO MY PROBLEM. SHE OFFERED A $250 CREDIT FOR MY TROUBLES. I DECLINED THE CREDIT BECAUSE I SAID THE CAR STILL HAS A SAFETY ISSUE. I ASKED IF I PURCHASE A SMALLER MIRROR FROM THE AUTO PARTS STORE IF THEY WOULD INSTALL IT. THE PERSON SAID "NO" BECAUSE IT IS AFTER MARKET. I ASKED IF I HAD IT INSTALLED MYSELF WOULD IT VOID MY NEW CAR WARRANTY & WAS TOLD IT PROBABLY WOULD. I SHOULD NOT HAVE TO CHOOSE BETWEEN BLOCKING THE SUN OR SEEING OUT OF MY REAR VIEW MIRROR. THIS IS DANGEROUS- ESPECIALLY IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481426October 22, 2012
ENGINE, FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
NHTSA ACTION NUMBER: RQ06001 REQUIRES NISSAN TO FIX THE RECALLED CRANKSHAFT SENSOR IN OUR CAR BECAUSE THE PART HAS BEEN RECALLED FOR SAFETY REASONS, HOWEVER NISSAN REFUSES TO FIX THIS PROBLEM. IT IS UNSAFE TO DRIVE AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481065October 19, 2012
ENGINE
I BEGAN TO HAVE TROUBLE WITH MY CAR A COUPLE OF WEEKS AGO. I HAVE BEEN GOING THROUGH A QUART OF OIL A DAY AND A TANK OF GAS IN A FEW DAYS. I TOOK IT TO MY MECHANIC AND HE FOUND OUT THERE IS A RECALL FOR MY VEHICLE. I WAS NEVER NOTIFIED OF THIS RECALL. I WAS IN THE MARINES AND WAS STATIONED AT SEVERAL DIFFERENT BASES. MY MOTHER?S ADDRESS WAS ALSO USED BY NISSAN BUT SHE NEVER RECEIVED ANY INFORMATION ON THE RECALL. I CONTACTED THE NISSAN DEALER IN NORFOLK NE. HE TOLD ME I HAD TO WAIT TWO WEEKS FOR THEM TO LOOK AT IT. THE PEOPLE I DEALT WITH WERE RUDE AND UNPROFESSIONAL AND ACTED LIKE I WAS AN INCONVENIENCE. I DID NOT HAVE ANOTHER VEHICLE AND I AM IN SCHOOL AND HAVE WORK SO I CONTACTED NISSAN USA. AFTER SEVERAL PHONE CALLS I WAS ABLE TO GET AN APPOINTMENT IN SIOUX CITY IA. I HAD TO HAVE MY VEHICLE TOWED AT MY EXPENSE TO SIOUX CITY. THEY LOOKED AT MY CAR AND FOUND OUT THAT THERE WERE SHREDS OF METAL IN THE ENGINE AND THE ENGINE NEEDS TO BE REPLACED. THEY STATED THEY WERE NOT GOING TO REPLACE THE ENGINE. THEY STATED I HAVE TO PAY FOR IT TO BE REPLACED. IN THE RECALL THEY SAID IT WOULD BE REPLACED AT NISSANS EXPENSE, A TOW IF NECESSARY WOULD BE PAID AND A RENTAL VEHICLE WOULD BE PROVIDED. NONE OF THIS HAS HAPPENED. I WOULD LIKE ASSISTANCE WITH THIS ISSUE BECAUSE THE ENGINE SHOULD BE REPLACED BY NISSAN. I TOLD THEM WHAT WAS WRONG AND MY MECHANIC CALLED AND TOLD THEM AS WELL. THEY HAVE STILL ARE NOT WILLING TO PAY FOR THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479621October 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 NISSAN SENTRA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, THE VEHICLE LOST POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 03V477000 (ELECTRICAL SYSTEM:IGNITION:MODULE) HOWEVER, THE DEALER INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479478October 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 NISSAN SENTRA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY A PRIVATE MECHANIC, IT WAS FOUND THAT THE AXLE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED TO PAY A PORTION OF THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 67,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478333October 2, 2012
POWER TRAIN
THIS IS THE THIRD TRANSMISSION INSTALLED ON THIS VEHICLE. AFTER 67,672 MILES THE FIRST ONE BROKE DOWN WHERE THE CAR HAD TO BE TOWED 95 MILES TO THE NISSAN DEALER. THE SECOND ONE BROKE DOWN AT 68,845, ONLY 2 WEEKS AFTER GETTING IT BACK, 173 MILES. NISSAN EXTENDED THEIR WARRANTY ON THIS CVT TRANSMISSION, BECAUSE OF THE PROBLEMS, FROM 5 YEARS 60,000 MILES TO 10 YEARS 120,000 MILES. SINCE THE TRANSMISSION BROKE DOWN AT 7,672 MILES FROM THE INITIAL WARRANTY, THE BBB ADVISED THE LEMON LAW CANNOT BE APPLIED SINCE IT IS AFTER THE INITIAL WARRANTY 5 YEARS 60,000 MILES EVEN THOUGH IT WAS EXTENDED. NISSAN BEING AWARE OF THIS WILL NOT BUY BACK THE VEHICLE BUT JUST KEEPS REPLACING THE TRANSMISSIONS UNTIL 10 YEARS 120,00 MILES. THE CVT TRANSMISSIONS ON THIS CAR KEEPS BURNING UP WHERE THEY NO LONGER WORK. IT IS VERY UNSAFE AND UNRELIABLE TO TAKE ON ANY LONG TRIPS. THEY ARE AWARE OF THIS PROBLEM AND JUST KEEP REPLACING IT WITH REBUILT TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475629September 17, 2012
POWER TRAIN, SERVICE BRAKES
CAR WOULD NOT COME OUT OF PARK, NO BRAKE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475657September 17, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475492September 15, 2012
FUEL/PROPULSION SYSTEM
CANNOT FILL GAS TANK NORMALLY. WITH A 1/4 TANK, THERE IS BACK-FILL THAT CAUSES THE GAS PUMP TO 'CLICK' OFF AS IF IT IS FULL. OTHER TIMES, YOU HEAR THE 'SWOOSHING' SOUND OF A BACK-FILL, AND GAS HAS COME FLYING BACK OUT AT ME WHILE 'ATTEMPTING' TO PUT GAS IN THE CAR - SEVERE HAZARD!!! CHECKED THE CODE AND SURE ENOUGH, LIKE THOUSANDS OF OTHERS, VOILA - IT'S THE EVAP CANISTER VENT VALVE MALFUNCTION... IN THIS CASE, IT'S 'CLOSED'. IT CAN TAKE UP TO 8 MINUTES TO PUT 2 GALLONS WORTH OF GAS IN, NEEDLESS TO SAY, VAPOR FUMES ARE STRONG, AND GAS DRIBBLES OUT. FILLING UP THIS VEHICLE IS A PAIN IN THE _____. IT APPEARS TO BE A WELL DOCUMENTED ISSUE WITH NISSAN VEHICLES AND IT APPEARS TO ME, NISSAN DOES NOT WANT TO TAKE CARE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475373September 14, 2012
STEERING
THE POWER STEERING LIGHT WILL REMAIN LIGHT AND THE POWER STEERING WILL NOT WORK. IF THE POWER STEERING LIGHT TURNS OFF, THERE ARE SEVERAL LOUD CLUNKING NOISES AND THE STEERING FEELS AS IF THE WHEELS HAVE HIT SOMETHING WHEN TURNED. THIS IS A PERSISTENT PROBLEM AND HAS BEEN OCCURRING FOR QUITE SOME TIME AND KEEPS GETTING WORSE. I BELIEVE THERE IS A TSB ALREADY ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475016September 11, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE WAS ADVISED BY A PASSING DRIVER THAT THE VEHICLE WAS ON FIRE FROM UNDER THE HOOD AND TO EXIT IMMEDIATELY. THE CONTACT AND A PASSENGER WERE ABLE TO EXIT THE VEHICLE JUST AS THE VEHICLE EXPLODED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND THEY DID NOT RESPOND. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10474257September 7, 2012
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALED WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CRANK SHAFT POSITION SENSOR WAS REPLACED AT THE OWNER'S EXPENSE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 07V527000 (ENGINE AND ENGINE COOLING); HOWEVER THE VIN WAS UNAVAILABLE. IN ADDITION, WHENEVER REFUELING THE FUEL WOULD SPRAY OUT OF THE FUEL TANK FILLER NECK. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 05V269000 (FUEL SYSTEM, GASOLINE:STORAGE). THE VIN WAS INELGIBLE UNDER THE RECALL; HOWEVER THE DEALER HAD TAKEN RESPONSIBILITY OF THE REPAIR EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473871September 5, 2012
POWER TRAIN, STRUCTURE:BODY:TRUNK LID
UPON ACCELERATING AFTER FIRST STARTING AND GOING ABOUT HALF A MILE CAR MAKES A CLUNKING NOISE LIKE YOU HAVE RAN OVER SOMETHING EVEN THOUGH YOU HAVEN'T. DOES THIS ALL THE TIME AFTER FIRST STARTING AND TAKING OFF. ALSO TRUNK HAD TROUBLE CLOSING AND THERE SEEMS TO BE A GAP IN TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473712September 4, 2012
AIR BAGS, STRUCTURE:BODY
MY DAUGHTER HAD AN ACCIDENT YESTERDAY AND SHE HIT SOMEONE ON THE FRONT DRIVERS SIDE. THE IMPACT WAS ON THE FRONT DRIVERS SIDE AND THE FRONT FENDER AND OTHER PARTS OF THE FRONT BUMPER. THE DISTURBING PART OF THIS IS THAT THE AIRBAG DID NOT DEPLOY. THE POLICEMAN AND TOW TRUCK DRIVER WERE VERY CONCERNED THAT THE AIRBAG DID NOT EMPLOY. SHE COULD HAVE BEEN SERIOUSLY INJURED. SHE APPEARS TO BE SORE AT THIS POINT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473197August 31, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 NISSAN SENTRA. THE CONTAC STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT DROVE TO A SAFE LOCATION AND INSPECTED THE VEHICLE WHERE HE NOTICED THAT THE UNDER CARRIAGE RUBBER BODY MOUNTS WERE SEVERELY CORRODED. THE VEHICLE WAS NOT SAFE TO DRIVE AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM WHOM INFORMED THE CONTACT THAT THE SERVICE WARRANTY EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472562August 27, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 NISSAN SENTRA. THE CONTACT STATED THAT THE PASSENGER FOG LIGHT SHATTERED. THE CONTACT NOTICED THAT THERE WERE BURNT MARKS AROUND THE ALUMINUM IN THE BULB. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FOG LAMP SHATTERED BUT NO CAUSE OF FAILURE WAS DETERMINED. THE MANUFACTURER WAS MADE OF THE FAILURE; HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 15,727. THE CURRENT MILEAGE WAS 15,927. UPDATED 10/19/12 *CN UPDATED 10/23/2012 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473421August 27, 2012
UNKNOWN OR OTHER
AFTER PARKING THE CAR FOLLOWING A BRIEF ERRAND, THE CAR CAUGHT FIRE FOR NO APPARENT REASON. ALTHOUGH IT WAS 20 YEARS OLD, IT WAS IN GOOD CONDITION. THE ENTIRE FRONT OF THE CAR BURNED, IT WAS TOTALED. IT TOOK THE FIRE DEPARTMENT ABOUT HALF AN HOUR FOR THE FIRE TO BE EXTINGUISHED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10472512August 26, 2012
ENGINE
THE HEAD GASKET FAILED PREMATURELY ON MY 2005 NISSAN SENTRA AT 82,450 MILES. THERE WAS ISSUES WHEN THE VEHICLE WOULD START UP IN THE MORNINGS OR ON COLD STARTS. ENGINE WOULD MISFIRE 3-5 SECONDS AFTER STARTING. I IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL NISSAN DEALERSHIP. COMPUTER CODES P0303 AND P0300 WERE DETECTED. COOLANT WAS FOUND INSIDE CYLINDER NUMBER 3. A NISSAN SERVICE TECHNICIAN CONFIRMED IT WAS A FAILED HEAD GASKET AND SAID THAT THIS PROBLEM IS COMMON THIS GENERATION OF VEHICLES. VEHICLE WAS VERY WELL TAKEN CARE OF. ALL THE VEHICLE'S MAINTENANCE WAS PERFORMED AT THE NISSAN DEALERSHIP AT THE PROPER AND RECOMMENDED INTERVALS. THIS A VERY COMMON PROBLEM IN 2000-2006 1.8L SENTRAS THAT MUST BE ADDRESSED. HEAD GASKETS SHOULD NOT FAIL AT THIS MILEAGE RANGE, ESPECIALLY WHEN THE VEHICLE WAS 100% UP TO DATE ON MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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