Nissan Maxima Complaints

6,958 consumer complaints on file.

#11539130August 17, 2023
AIR BAGS
11/2022 dash air bag warning light started flashing in 2014 Nissan Maxima. Dealership said air bag sensor (part #873009DH5B)was bad and seat needed to be replaced est cost~$1600. In January, I called dealership to schedule seat replacement and was told part was on back order with no timeline for availability. Called Nissan Consumer Affairs, as recommended by dealership, and was given 3 locations where a seat was in stock. Called first site, seat was no longer available, called second site and purchased seat (~$1670)which was shipped here and installed by dealership for ~$300 on 22 February 2023. Air bag warning did not resolve with new seat, so spent ~$400 to install sensor (next step in the algorithm), still did not resolve warning. So, dealership tested a seat from one of their personal vehicles which did resolve the air bag warning. They determined the new seat that I had purchased was not functional. Since February, dealership has kept the 'new' seat and has been attempting to get it replaced under warranty as it is a new part that malfunctioned. I have had two case numbers with Nissan consumer affairs, made many calls, sent multiple emails detailing this with no response since January when they gave me the 3 in-stock locations. When I call to check on case #, reps say someone tried to call but couldn't leave message. They were able to reach me in January and I have no record of any calls nor issues receiving other calls/voicemail. I will not risk the safety of my family with a potential air bag malfunction in an accident, so have been unable to have a passenger in the front seat for over 6 months. Dealership is communicative and helpful and keeps trying to get the part but they continue to be told that it's not known when the part will be available. I understand supply chain issues and have been patient, but this is a severe safety concern. It's not reasonable for a consumer to be left with an inherently unsafe airbag activation system for over 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538097August 12, 2023
UNKNOWN OR OTHER
We are the original owners of a 2011 Nissan Maxima. The dashboard material is deteriorating, creating a sticky and shiny patch across the base of the windshield which is distracting and highly reflective creating glare from the sun and bright lights impeding the ability to safely drive. The dashboard is also cracking and releasing small parts of black dashboard material throughout the car and the passengers. Online research shows this problem has been reported by many Nissan vehicle owners, at our most recent Nissan service appointment, we asked for assistance to have the part replaced and was told we would have to call Nissan directly to request the repair as it was not a recall item. We called Nissan's Consumer Affairs and was told there is no support from Nissan to provide assistance and any repair we desired would be at our own cost. Additionally, in our online research there are pending class action lawsuits for this part to be replaced by the manufacturer. There is potential health hazards to the exposure of the deteriorating dashboard. We have NOT contacted our insurance company for a complaint or repair at this time. It was first noticed about 1 year ago while I was cleaning the car as the duster stuck to the dash in that area and we are now getting to the issue as it continues to further deteriorate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537062August 8, 2023
AIR BAGS
On June 6th. 2019 my 2005 nissan maxima struck a disabled vehicle left in the middle lane of the Long Island Expressway (a 3 laned highway). Although I was traveling at 60 mph when the collision occurred and struck the disabled vehicle from the rear, the passenger airbag never deployed. This resulted in the passenger receiving significantly more serious injuries than that of the driver (who's airbag did deploy).
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11535901August 1, 2023
POWER TRAIN
My 2016 nissan maxima has 59000 miles and im having problems with the cvt transmission juddering when pressing gas slowly hesitating to change gears ive seen articles about nissan vehicles having the same issue i guess a death needs to happen so it can be on recall what ashame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532953July 18, 2023
AIR BAGS
The contact filed the complaint on behalf of the owner of the 2006 Nissan Maxima. The contact stated that while the vehicle was stationary and being serviced with the engine running, the service technician closed the front driver's side door and moments later the front and rear driver's side curtain air bags deployed. The contact stated that during the failure, there was no one seated in the vehicle. The contact stated that there was no impact to the vehicle to cause the air bags to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 90,948.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531461July 10, 2023
STEERING
The contact owns a 2007 Nissan Maxima. The contact stated while attempting to start the vehicle in the morning, the vehicle would start after several attempts. The contact stated that he opened the hood and checked the battery and became aware that both battery terminals were corroded. The contact cleaned the terminals and still had issues with starting the vehicle. Additionally, the steering wheel had locked. The contact was unable to unlock the steering wheel. The contact stated no warning light was illuminated. The contact stated that inserting the key in the ignition switch would not start the vehicle, and the key fob ignition option had also failed to start the vehicle. The contact stated that the steering wheel remained locked. The contact stated that the vehicle remained at the residence and was no longer drivable. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 06V402000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527809June 19, 2023
AIR BAGS, UNKNOWN OR OTHER
The airbag light is on and blinking. I did call the local Nissan dealer and they told me there was not a recall for this problem on the 2009 Nissan maxima. This seems very unfair because several recalls have been made on the airbags. Also I was told over 5 years ago that the struts on my car were defective when I had my brakes repaired. I did call the Nissan company and they told me my year was not included in the recall. My car was driving so badly I was having problems controlling it and I had to go ahead and get the front struts replaced and shocks replaced on the back and they had to put a stabilizer bar (sway Bar Link) on it also. I recently had this done. This airbag light had come on 4 years ago but I was thinking it was my seat belt light. When I would remove my purse to the floor it would go off. My brother took my manual out and told me it was the airbag and not the seat belt light. It blinks all the time now. I firmly believe the Nissan company know this 2009 Maxima has defects but they refuse to acknowledge it. Appears they could care less about our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527576June 18, 2023
STRUCTURE:BODY
1-Clips that secure the front grill and font quarter panels have broken for no apparent reason. 2-Body parts can fall off during driving if not repaired 3-Inspected at dealership 4-No warnings - the front camera looked "cloudy" because it had fallen when the grill clips broke and became loose The entire grill has to be replaced. All parts are on backorder with no date for restock. This is my daily driver with a mix of town and highway driving, so I typically drive 30-70 MPH daily and only about 10 miles per day to and from work. There is very little wear on this car, it has less than 12,000 miles on it and has not been involved in any collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527551June 17, 2023
STEERING, VEHICLE SPEED CONTROL, AIR BAGS
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527303June 15, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Over the last couple months I've noticed my vehicle delay acceleration after coming to a stop. I've also noticed jerking while driving at a constant speed. First I thought it was bad gas but the problem has persisted for several fill ups now. I thought maybe the transmission fluid needed to be replaced so I paid a couple hundred bucks to have it serviced. The problem continued. I took it to a local car shop to get it scanned. There were no codes present at the time. A few weeks later and after nearly being struck by three different vehicles in one day, I decided to try a different car repair shop. At the tune of another $91.00 for the diagnosis, this time it threw 5 codes all for transmission. The mechanic proceeded to tell me about all of the problems people have been having with Nissan's and their CVT Transmissions. It's $5k to fix the issue and I'm outside of the extended warranty timeframe. I read about the recent lawsuits against Nissan for this issue. Would be nice if they extended that warranty a little further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527029June 14, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Nissan Maxima. The contact stated while driving at night, the driver’s, and passenger's side headlights were very dim, failing to properly illuminate the roadway, causing a visibility hazard for the driver. The contact stated that the light bulbs were replaced but the failure persisted. The vehicle was not repaired. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525656June 6, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524727May 31, 2023
UNKNOWN OR OTHER
Things keep getting into my air filter/ air filter box and airflow sensor such as leaves, sunflower seeds, cigarette butts, sticks. This has happened multiple times. Drive my car daily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524424May 30, 2023
AIR BAGS
The contact owns a 2010 Nissan Maxima. The contact stated that after starting the vehicle, the air bag sensor light illuminated. The vehicle was diagnosed by the dealer and the mechanic retrieved DTC: B10180CS (Passenger Side Air Bags sensor). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,247.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524488May 30, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
On February 10, 2023 I purchased a 2022 Nissan Maxima with a little over 19,000 miles on it. Which has a warranty for up to 104,000 miles. Currently at a little over 25,000 miles. Maybe a week later I noticed a noise coming from the rear, so I informed the Finance Manager, Paul. He then goes on to tell me that he's going to schedule a service appointment. The day I went to Barnes Crossing of Starkville they kept saying they didn't see anything or didn't know what was going on. So the finance manager scheduled an appointment with Nissan. When I get there is when I find out the rear end of the car has a lot of parts not connected. As the man at Nissan stated, it's a mess. Which he also took pictures of and sent them to me. Which I sent the pictures to the Finance Manager, Paul. He asks how much is the broken parts, which I had no clue due to it would have to go to a body shop. He mentioned that he would look for another Maxima, that he could trade me out. My complaints about this car startedHe mentioned I would have to take it was going to take a body repair shop. I then inform Barnes Crossing of Starkville. I was told by the finance manager the he would find a body repair shop but never did. Then because there's this strong odor in the car, I tried to get it clean cover it with air fresheners and still the smell is strong. So one day I go in the truck and pull everything out and to my surprise it's full of water. Which I have picture, not only is it full of water looks like mold spots, etc. I tried to clean it and some of the spots would not go. I informed him of this still he was saying they was going to find me another car, still no car. The trunk of the car is steady getting full of water. Nothing is being done, I reached back out and was told I'll have to do the whole process over again because a credit report is only good for 30 days. Which I've been complaining about this car a week after I received it.Mold and water keep appearing I’m sick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522966May 19, 2023
SUSPENSION, ELECTRICAL SYSTEM, ENGINE
I recently had my father pass away and my mom gave me his car , the air conditioning stopped working then the serpentine belt broke so I had a mobile mechanic come out and replace serpentine belt and tensioner. Then the power steering wheel fell off on freeway luckily no one was hurt I had to have the power steering pump replaced and another new serpentine belt installed. Then I went to get tires and an alignment done on the vehicle because it was driving kinda weird to be informed that the struts need replaced when I know my father had the struts replaced less then a year ago . Now today I was driving came to a red light and lost all power i could not even use hazard lights because I had no power. I was stuck there.I had to get towed home and purchased a new battery then called a mobile mechanic and was informed I have an ecm failure.with that being said car is unsafe to drive oh and serpentine belt broke again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522774May 19, 2023
UNKNOWN OR OTHER
Panoramic sunroof lining started to droop and hang on the back portion of the panoramic roof blocking my view before the car reached 2,000 miles. Dealership refuses to fix stating they would have a Nissan representative look at it and make the repair stating the cost would be over 3,000 dollars. After bringing my vehicle I’m twice and leaving at the dealership for over a week, it was never looked at and I was told to pick it back up and would be contacted once they speak to Nissan. After dozens of calls and no returned calls with my questions, my car now has 7900 miles and I am stuck with the fabric rolled up and taped to keep from blocking by view. This was done by the dealership prior to me picking up my car from Them. The back seat has the sun and glare constantly in the car due to me not being able to block the light. I’m Still fighting this issue with them. Nissan consumer affairs will not return my calls after the representative left me a message stating I could call them back anytime with any concerns or questions even though my several messages asked that a Nissan engineer or representative inspect my car. My dealership stated, prior to promising me Nissan would look at it, said that someone’s head or a heavy box could have put a dent in the framing around the sun roof from the inside of my car even though no one but my 73 year old mother has sat in the back seat ONE time. I don’t know what else to do to have this taken care of. My brand new car should not have a 3,000 issue I should have to cover the costs for. The steering wheel also rattles when driving and you can hear air flow coming through the back seat area from a window or the sunroof. I also mentioned the air noise issue to Nissan with no return call regarding this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522031May 15, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2007 Nissan Maxima. The contact stated while driving at highway speeds, the accelerator pedal was depressed; however, the vehicle failed to accelerate as designed. The vehicle jerked and then stopped. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to two independent mechanics who were unable to duplicate the failure. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521512May 11, 2023
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2016 Nissan Maxima. The contact stated while approaching a stop light, the vehicle started jerking. The contact pulled over and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and the crank shaft was replaced. On another occasion while at a stop light, the contact became aware of smoke coming from the rear of the vehicle. The contact attempted to accelerate; however, the vehicle failed to respond. There was no warning light illuminated. While driving back to the residence, there was smoke coming from the rear of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,406.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520699May 5, 2023
STEERING, POWER TRAIN, ENGINE
Cvt transmission jerking , engine is always idling hard sometimes wants to even shut off , accelerating sometimes takes a lil while to respond , rack and pinion assembly faulty I would like for nissan to fix my car or get a lump sum check for all faulty errors these cars have
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Maxima