Mercury Tracer Complaints

567 consumer complaints on file.

#711215April 7, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING
TEMPERATURE GAUGE NEVER ONCE READ ABOVE NORMAL, WAS TRAVELING, HEARD A NOISE IN ENGINE, SLOWED DOWN AND VECHICLE SHUT DOWN. I BELIEVE THERMOSTAT MAY BE DEFECTIVE, THERE WAS ALSO DAMAGE TO THE CYLINDER HEAD. SOMETHING IS WRONG WITH THE ENGINE COOLING SYSTEM WHEN SOMETHING LIKE THIS HAPPENS BECAUSE IT WAS FULL OF COOLANT AND OIL WAS FULL AND HAD JUST BEEN CHANGED. I HAVE ALWAY HAD ALL MAINTANANCE DONE ON TIME, THIS SHOULDN'T HAPPEN AT 45,000 MILES ON ANY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551432March 16, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE MASTER CYLINDER FAILED CAUSING CONSUMER TO LOOSE CONTROL OF VEHICLE WHILE PARKING IN PARKING LOT. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#719843March 8, 2000
SEAT BELTS
MY TRACER'S MOTOR BELT ON THE DRIVERS SIDE HAS FAILED.....NOW I AM A VALET ATT. AT A RESORT CASINO FOR 5 YEARS AND THIS IS A PROBLEM WITH MOST TRACERS I RUN ACROSS.....THIS IS A SAFTEY ISSUE BECAUSE THE BELT IS LEFT VIRTUALLY UNUSABLE..I HAVE A TEEN DRVER AS WELL AS MY WIFE AND MYSELF AND I WOULD LIKE THEM TO HAVE THE UTMOST SAFTEY WHILE DRIVING...AND MY DEALER SEEMS TO IGNORE THAT FACT..$500.00 IS A LITTE PRICEY FO MY BUDGET...AND FOR A PART THAT SHOULD LAST THE LIFETIME OF A VEHICLE...MY CAR IS WELL MAINTAINEDAND I FEEL THIS PROBLEM SHOULD BE LOOKED INTO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719169February 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION:MODULE, UNKNOWN OR OTHER
I OWN A 1997 MECURY TRACER, THAT HAS BEEN IN FORD, LINCOLN, MERCURY AUTHORIZED DEALERSHIP FOR ALMOST 3 WEEKS IN THE SERVICE DEPARTMENT. THE FIRST TIME I BROUGHT MY VEHICLE IN WAS WHEN MY " ENGINE CHECK LIGHT CAME ON. THIS WAS ON 1/18/2000, THE SERVICE DEPARTMENT INFORMED THAT MY #3 WAS MISFIRING AND THAT THEY NEED TO REPPLACE MY SPARKPLUGS AND GIVE THE CAR A TUNE-UP. ON 1/27/200, MY ENGINE CHECK LIGHT LIGHT CAME BACK ON. I TOOK IT BACK TO THE DEALSHIP AND THEY FOUND AN OIL LEAK AND TOLD ME THE COMPUTER READ OUT WAS THE SAME AS BEFORE "#3 WAS MISFIRING". WELL THAT NIGHT AFTER I GOT THE CAR BACK, THE "SERVICE ENGINE SOON" LIGHT CAME BACK ON. SO THE NEXT DAY I CALLED TTHE DEALERSHIP OCE AGAIN AND I BROUGHT THE CAR BACK TO THEM AND THEY SAID THAT IT WAS THE SAME CODE AND THAT THEY WOULD CHECK INTO IT. THEY GAVE ME MY CAR BACK AND INFORMED ME THAT YES THE ENGINE CHECK LIGHT WOULD PROBABLY COME BACK ON AGAIN AND THAT TO INFORM THEM IF THE CAR STARTED TO RUN ROUGH. WELL THE NEXT WEEK, I INFORMED THE DEALERSHIP THAT THE CAR WAS ACTUALLY STARTING TO STALL WHEN I WAS DRIVING IT AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING TUESDAY 2/7/2000 TO BRING THE CAR IN. WELL, THE CAR HAS BEEN THERE EVER SINCE. FIRST I WAS TOLD THAT IT WAS THE VALVE GUIDE THAT NEEDED TO BE REPLACED AND THAT MY EXTENTED WARRANTY COMPANY WOULD PAY A PORTION OF THE COST INCLUDING ONLY SEVEN DAYS ON A RENTAL CAR. THEN ON 2/22/2000 I WAS INFORMED BY THE DEALERSHIP THAT FORD NO LONGER MAKES THE VALVE GUIDES FOR THE 1997 MERCURY TRACERS AND IT IS NO LONGER AVAILABLE ON THE SECONDARY MARKET. I HAVE ALREADY PAID OUT $340.00 TO HAVE THE CAR FIXED, WHICH HAS NOT BEEN FIXED, PLUS NO WHAT EVER THE COSTS ARE GOING TO BE NOW. PLUS I HAVE TO PAY FOR THE RENTAL CAR, BECAUSE THE EXTENDED WARRANTY COMPANY WILL ONLY PAY FOR 7 DAYS. I AM EXTREMELY FRUSTRATED AND THINK THAT FOR A 3 YEAR OLD CAR TO HAVE THIS TYPE OF PROBLEM IS DEFINITELY A MANUFACTURES PROBLEM, BUT WHEN TALKING WITH FOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719007February 20, 2000
SEAT BELTS
THIS AUTOMATIC SEAT BELT WILL NO LONGER WORK AND IS CAUSING AN ELECTRICAL DRAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718768February 15, 2000
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718355February 5, 2000
SUSPENSION
WE BOUGHT A 1999 MERCURY TRACER BRAND NEW ON 03-09-99, 6 MONTHS LATER THE STEERING WHEEL STARTED VIBRATING BADLY, THIS VIBRATION CAN BE FELT THRU OUT THE CAR. THE CAR HAS BEEN IN FOR REPAIR 4 TIMES. THE SERVICE MANAGER PETE SOLIC NOW SAYS THAT THIS VIBRATION IS NORMAL. WHEN WE TOOK IT BACK THE 3RD TIME PETE SAT IN THE CAR AND SAID THAT HE WOULD NOT DRIVE THAT CAR VIBRATING LIKE THAT AND HE WOULD NOT EXPECT US TO. WELL 4 REPAIR ATTEMPTS AND 5 MONTHS LATER HE STILL EXPECTS US TO DRIVE IT BECAUSE HE NOW SAYS IT IS NORMAL. I ASKED IF IT WAS SAFE TO DRIVE, HE SAID HE COULD NOT ANSWER THAT. MY CONCERN IS, WITH THIS SEVERE VIBRATION IS THE STEERING COLUMN GOING TO DISCONNECT OR LOCKUP AND CAUSE SEVERE BODILY HARM. IF THIS PROBLEM IS "NORMAL" THEN WHY ISN'T THE CONSUMER WARNED ABOUT THIS IN THEIR ADVERTISEMENTS.FROM READING OTHER NHTSA REPORTS I SEE THAT OTHER INDIVIDUALS HAVE HAD STEERING PROBLEMS DUE TO LOCKUP AND BREAKAGE AFTER REPORTING UNUSUAL VIBRATIONS IN THE STEERING COLUMN AND ENGINE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#855490January 24, 2000
STEERING: STEERING WHEEL/HANDLE BAR
STEERING COLUMN SHAFT SEPARATED, CAUSING HORN AND AIR BAGS TO BE INOPERATIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550453January 18, 2000
SEAT BELTS
THE DRIVERS SIDE MOTORBELT FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550371January 11, 2000
VEHICLE SPEED CONTROL
ON SEPT.2,1999,VEHICLE EXPERIENCED SUDDEN ACCELERATION CAUSING DRIVER TO CRASH INTO A PARKED VEHICLE, WHICH RESULTED IN TOTAL DAMAGE AND INJURIES. *YC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#550303January 7, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE WAS SOLD NEW, HOWEVER WAS PREVIOUSLY OWNED AND WRECKED, THE AIR BAG SENSORS WERE MISSING FROM PREVIOUS ACCIDENT (SOLD FRAUDULENTLY). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549963December 14, 1999
EXTERIOR LIGHTING:BRAKE LIGHTS
LEFT TURN SIGNAL WOULD BLINK AT 3-4 TIMES THE NORMAL AND RIGHT TURN SIGNAL CAUSED THE CRUISE CONTROL TO MALFUNCTION DUE TO LEFT REAR BRAKE LIGHT BEING OUT, ONCE BULB WAS REPLACED ALL TURN SIGNAL FUNCTIONING WAS NORMAL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715884December 10, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853849December 8, 1999
SEAT BELTS
DRIVER'S SIDE AUTOMATIC SEAT BELT RESTRAINT DOES NOT UNLOCK WHEN THE DOOR OPENS AS IT SHOULD, AND WHEN IT LOCKS IT TIGHTENS UP TOO MUCH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853626December 2, 1999
ELECTRICAL SYSTEM:HORN, AIR BAGS
HORN MALFUNCTIOND ( HORN WOULD CONTINUE TO BLOW). FUSE WAS REMOVED TO STOP IT FROM SOUNDING OFF. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THE HORN SWITCH AND AIR BAG WOULD HAVE TO BE REPLACED. CAN NHTSA SHARE SOME LIGHT ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853190November 22, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TURNED KEY ON AND THE EXHAUST PIPE BROKE. THERE WAS A LOUD NOISE AND FUMES CAME UP IN THE CAR. CONTACTED THE DEALER, THEY SAID WARRANTY RAN OUT A WEEK AGO. VEHICLE WAS NOT COVERED. CALLED THE MANUFACTURER, WAS NOT ABLE TO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850486November 18, 1999
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
WHILE DRIVING AT 35MPH A DEER WAS ON THE ROAD. CONSUMER ATTEMPTED TO AVOID HITTING THE DEER AND LOST CONTROL OF VEHICLE, AND HIT A TREE. CONSUMER WENT TO UNHOOK SEAT BELT TO GET OUT OF THE CAR, AND HEARD VEHICLE RUNNING. LEANED BACK TO CUT IT OFF, AND SEAT BELT CAME OUTOF BUCKLE AND KNOCKE DRIVER OUT. ALSO AIR BACK SENSOR LIGHT CAME ON, INDICATING THAT AIR BAGS WERE INOPERATIVE. DRIVER SUFFERED INJURIES, WAS HOSPITALIZED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#853044November 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH
PARKED INTO A PARKING LOT TRYING TO PUT IN REVERSE AND WON'T GO INTO GEAR RIGHT AWAY WHEN IT DID GO IN REVERSE IT JERKED AND AS A RESULT HIT A WALL. COULN'T GET THE KEY OUT OF THE IGINITION WHEN IN PARKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#850491November 12, 1999
AIR BAGS:FRONTAL
WHILE DRIVING DOWN THE ROAD A DEER WAS CROSSING. SWERVED TO AVOID HITTING THE DEER, AND CONSUMER HIT A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. HOWEVER, AFTER TURNING OFF THE CAR AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#714684November 12, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
THERE IS A RECALL ON THIS ISSUE FOR A 1991 MERCURY TRACER, BUT MANUFACTURER WILL NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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