Mercury Tracer Complaints

567 consumer complaints on file.

#874100October 30, 2000
AIR BAGS:FRONTAL
THIS VEHICLE REAR ENDED ANOTHER VEHICLE AT 45 MPH, AND FORNTAL AIR BAGS DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#873615October 23, 2000
ELECTRICAL SYSTEM:IGNITION, UNKNOWN OR OTHER
WHEN DRIVING VEHICLE WOULD STALL/ CUT OFF. WITHOUT PRIOR WARNING ENGINE CHECK LIGHT COMES ON PANEL. VEHICLE WILL START BACK UP ON ITS OWN. DEALERSHIP IS AWARE OF PROBLEM . SERVICE MANAGER SHOULD BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556219October 17, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE OVERHEAD INTAKE MANIFOLD GASKET DISINTERGRATED INSIDE THE ENGINE RENDERING THE OXYGEN SENSOR USELESS AND CAUSING THE VEHICLE TO STALL WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734260October 13, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM A SINGLE 66 YR OLD ON A FIXED INCOME, PURCHASED THE THE VEHICLE IN JUNE OF 2000 SINCE THAT DATE I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR, WHEN I AM DRIVING DOWN THE ROAD AND THE VEHICLE GETS HOT OR MORE SO WARMED UP IT QUITS WHEREVER IT MAY BE, THIS HAS HAPPENED SEVERAL TIMES IN INTERSECTIONS AND ALSO THE EXPRESSWAYS. I ALSO HAVE HAD THE CAR TOWED TO A CERTIFIED MECHANIC SEVERAL TIMES AND NOW HAVE SPENT OVER $600.00 NO ONE SEEMS TO KNOW WHAT THE PROBLEM MAY BE, AFTER READING THE ARTICLE IN THIS WEEKS ISSUE OF THE OAKLAND PRESS IN REQUARDS TO FORD PRODUCTS THAT WOULD CERTANLY PINPOINT MY PROBLEM.. IF YOU COULD PLEASE HELP ME ON THIS ISSUE I WOULD GREATLY APPERICATE IT.. LUCILLE ROBBS*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733969October 10, 2000
SEAT BELTS:FRONT:ANCHORAGE
FAILURE OF ALL SEATBELTS CAUSED INJURIES WHICH INCLUDE BLINDNESS AND BRAIN DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#733415October 4, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
HAS TO REPLACE PLASTIC TANK W/NEW METAL TANK COST OVER $450
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872192October 4, 2000
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIR BAG WARNING LIGHT KEEPS LIGHTING UP ON THE DASH PANEL. THIS CAUSES HORN NOT TO WORK BECAUSE AIR BAG IS HAVING A PROBLEM. DEALER HAS BEEN CONTACTED.*AK CRUISE CONTROL FAILED. CUSTOMER SAYS THIS VEHICLE HAS BEEN TRADED FOR NEW. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732715September 28, 2000
ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555192September 25, 2000
TIRES
THE STEERING WHEEL SHAKES DUE TO THE FRONT RIGHT TIRE THAT HAD A KNOT ON IT AND THE TWO BACK TIRES WERE OUT OF ROUND. (GOODYEAR 185-65 ADV+822626). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871303September 22, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING SMOKE STARTING COMING OUT OF THE AIR VENTS. WHEN VEHICLE WAS TOWED TO DEALERSHIP, IT WAS DETERMINED THAT FUEL PUMP SHORTED OUT THE WIRE HARNESS, WHICH CAUSED A FIRE. FUEL PUMP AND WIRE HARNESS WAS REPLACED AT OWNER'S EXPENSE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#731844September 19, 2000
SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:REAR
PROBLEMS WITH THESE SUSPENSION PROBLEMS FIRST APPEARED IN MARCH OF 1998, AFTER PUTTING ON NEW TIRES OF THE SAME SIZE AS WAS PROVIDED BY THE MANUFACTURER. STRUTS WERE THEN REPLACED. CAR IS UNSTABLE, HAS A TENDENCY TO PULL TO THE RIGHT WITHOUT WARNING WHICH CAUSED BRIEF LOSS OF CONTROL IN APRIL 1999. NO DAMAGE OR INJURIES SUFFERED. HIT A POT HOLE WITH VEHICLE IN APPROX JAN 98, HAD VEHICLE CHECKED AND NO DAMAGE WAS FOUND TO THE SUSPENSION. SPEED AT THE TIME WAS LESS THAN 10 MPH. HAD VEHICLE AGAIN CHECKED BY THE MERCURY DEALER ON 18 SEPT 00, AND VEHICLE WAS DETERMINED TO HAVE A CRACKED COIL ON THE RIGHT REAR SPRING. STRUTS WERE REPLACE IN LATE 1998 TO EARLY 1999 AND THE RIGHT FRONT AND REAR SPRING WERE INSPECTED AT THAT TIME AND WERE DETERMINED TO BE IN NORMAL RANGE, NO DAMAGE WAS NOTED. STILL HAVING DIFFICULTIES WITH VEHICLE AS OF THIS COMPLAINT, VEHICLE IS NOT SAFE TO DRIVE ON ROAD IN CURRENT CONDITION. WOULD LIKE YOUR AGENCY TO INSPECT VEHICLE AS I HAVE REPORTED TO FORD MOTOR COMPANY ON 18 SEPT WITH NO ANSWER AS TO WHY AFTER REPLACING TIRES AM I HAVING TO REPLACE ALL SUSPENSION PARTS. AFTER LOOKING THROUGH OTHER CUSTOMER COMPLAINTS ON THIS WEBSITE THERE ARE SOME OTHER SIMILAR PROBLEMS WITH THE SUSPENSION. A RECALL NEEDS TO BE CONSIDERED, FORD NEEDS TO FIND AND CORRECT THESE PROBLEMS WITH THIS VEHICLE, AS THIS HAS COST ME OVER 500 IN REPAIRS AND PROBLEM IS STILL NOT SOLVED. THREE OTHER LOCAL SHOPS HAVE LOOKED AT THIS VEHICLE AND CANNOT DETERMINE WHY THIS VEHICLE HAS DEVELOPED THESE PROBLEMS. THEY HAVE INSPECTED ALL SUSPENSION PARTS, FRAME AND SUB FRAME. THESE PARTS SEEM TO FAIL WITHOUT WARNING AND AT LOW VEHICLE MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731888September 19, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CRACKED FUEL TANK AT MOLDED MOUNTING BRACKET (DESIGN FLAW)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731659September 16, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN MAY OF 2000, THE ORIGINAL PLASTIC FUEL TANK, IN MY 18 YEAR-OLD DAUGHTER'S MERCURY TRACER, CRACKED IT WAS REPLACED WITH A NEW METAL TANK. THE COST WAS $457.96, WHICH MY DAUGHTER PAID OUT OF HER POCKET. I WOULD LIKE TO NOW IF SHE IS ELIGIBLE TO BE REIMBURSED FOR THE COST OF THE REPLAIR SINCE IT WAS A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554484September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AT SLOW SPEEDS AND WHILE TAKING CORNERS WITH THE CLUTCH ENGAGED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730144September 4, 2000
SEAT BELTS:FRONT:ANCHORAGE
THE SHOULDER HARNESS PULLED FROM TRACK ON IMPACT , THE DRIVER'S HEAD STRUCK THE WINDSHEILD AND RECEVIED CONTUSIONS TO NECK AND HEAD FROM THE LOOSE END OF THE HARNESS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#869398September 1, 2000
TIRES:TREAD/BELT
WHILE DRIVING COULD FEEL TIRES VIBRATING. THEN, TOOK VEHICLE TO DEALER , AND DEALER FOUND OUT THAT RIGHT FRONT TIRE WAS HAVING A TREAD SEPARATION. FIRESTONE RESPOND P185/65 R14. *AK FIRESTONE P185/65/R14 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729745August 31, 2000
EXTERIOR LIGHTING
MY VEHICLE WAS HIT IN THE PARKING LOT AT WORK AND THE LENSE ON THE DRIVER'S SIDE REAR LIGHT WAS CRACKED. I WENT TO THE LOCAL GAS STATION TO HAVE THE BULB REPLACED ONLY TO FIND THAT DUE TO TORRENTIAL RAINS, SOME WATER HAD SEEPED INTO THE CRACK AND THE BULB HAD BLOWN. REPLACED BULB AND WITHIN TWO DAYS THE BULB WAS OUT AGAIN. I ONLY NOTICED THIS BECAUSE WHEN I GOT INTO MY VEHICLE TO RUN TO THE STORE, MY GEAR SHIFT WAS STUCK. I READ THE MAINTENANCE MANUAL THAT CAME WITH MY TRACER AND USED THE SHIFT OVERRIDE BUTTON. I THEN TOOK THE VEHICLE BACK TO THE GARAGE AND ORDERED A REAR LIGHT UNIT. THIS UNIT WAS REPLACED LAST FRIDAY AUGUST 25, 2000 AND ON MONDAY, AUGUST 28, WHEN GOING OUT ON MY LUNH HOUR I FOUND THAT THE SHIFT WAS AGAIN STUCK, I PULLED THE FUSE AND, OF COURSE, THE FUSE WAS BLOWN. THAT EVENING I TOOK THE CAR TO THE GARAGE SINCE I THEN NOTICED THAT I NOT ONLY HAD A GEAR SHIFT THAT WAS STUCK, NO REAR LIGHTS, NO INTERIOR PANEL LIGHTS AND NO LIGHTS ON THE SHIFT PANEL. IF I HADN'T LEFT WORK LATE, I PROBABLY WOULD HAVE BEEN REAR-ENDED BY ANOTHER CAR SINCE I HAD NO BRAKE LIGHTS. I HAD DIFFICULTING GETTING THE CAR INTO GEAR IN THE DARK PARKING GARAGE WITHOUT THE GEAR SHIFT LIGHTS. THIS PROBLEM HAS MADE ME VERY UNEASY DRIVING THIS VEHICLE AROUND AND I'M QUITE CONCERNED ABOUT DRIVING MY CHILDREN ANY WHERE IN THIS CAR. HAS THIS HAPPENED TO OTHER MERCURY TRACERS??? IF SO, HAS THERE BEEN A RECALL FOR ANY ELECTRICAL PROBLEMS? PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869212August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVNIG ABOUT 60/65 VEHICLE CAME TO A COMPLETE STOP. THIS HAPPENED WITHOUT ANY KIND OF WARNING. VEHICLE WAS TOWED TO A FORD DEALERSHIP, WHERE THE TIMING BELT WAS REPLACED AT OWNER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554196August 30, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE GAS TANK DEVELOPED A CRACK NEAR THE HEAT SHIELD ATTACHMENT, GAS LEAKAGE DUE TO CRACK, RECALL (97V-144) IS BEING DENIED FOR UNKNOWN REASONS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868803August 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED A SUDDEN ACCELERATION / RUNAWAY UPON SHIFTING GEAR INTO REVERSE. PLEASE PROVIDE ANY FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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