Mercury Mystique Complaints

1,019 consumer complaints on file.

#703113February 9, 1999
SUSPENSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
STEERING WHEEL VIBRATES WHEN IN DRIVE AND STOPS AT RED LIGHT. ALSO WHEN HEATER FAN IS ON WE GET A BAD OIL FUMES/SMELLS . WE HAVE HAD IT TO THE DEALERS 7OR 8 TIMES . THEY STILL HAVEN'T FOUND THE PROBLEM. THE SMELL SOMETIMES GETS VERY BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834560February 5, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CONSUMER WAS DRIVING AND HEARD SOME NOISE ,AND NOTICED THE AXLE SHAFT BROKE WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609246February 1, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
VOLT REGULATER WAS DEFECTIVE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606925February 1, 1999
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WARNING SENSOR FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607493February 1, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., SUSPENSION, STRUCTURE:BODY:TRUNK LID
RADIO / CD DOES NOT OPERATE PROPERLY. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607523February 1, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEATS
ENGINE EXPERIENCED EXCESSIVE NOISE, DUE TO DESIGN FLAW, NO INSTALLATION OF SUPPRESION BLANCKET, ONCE OWNER INSTALLED ONE MADE FOR OTHER VEHICLE, PROBLEM WAS RECTIFIED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834298January 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
THE AUTOMATIC TRANSMISSION BROKE AND NEEDS TO BE FIXED. ALSO, THERE IS KNOCKING NOISE COMING FROM THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833977January 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE JUMPS FORWARD WHEN BEING PUT INTO GEAR. DEALER SAYS COMPUTER ON BOARD IS TELLING THE TRANSMISSION THERE IS A MALFUNCTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833814January 21, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE APPROXIMATELY 35MPH, THE TIMING BELT BROKE & HIT UPPER COVER. THE BELT MELTED ON ENGINE. TOOK TO MECHANIC. PROBLEM ONLY DETECTED WHEN ENGINE IS COLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833784January 20, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS ARE WEARING OUT EXCESSIVELY. THEY'RE RUBBING INTO THE ROTORS. WOULD MAKE STRANGE NOISES, LIKE GRINDING METAL, WHEN THE BRAKES ARE APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702298January 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES INCLUDING DRIVER SIDE ROTOR REQUIRED REPLACEMENT AT 26,500 MILES. THE OUTSIDE BRAKE PAD ON THIS WHEEL , VISIBLE THRU ALUMINUM WHEEL, HAD A FULL 3/16" OF PAD REMAINING AND THE INNER PAD WAS COMPLETELY GONE (METAL TO METAL) WHEN REPLACED. ONLY SIGN OF PROBLEM WAS UNUSUAL NOISE APPROX. ONE WEEK BEFORE REPLACEMENT. ALL OTHER PREVIOUS CARS HAVE BEEN GM OR CHRYSLER WHICH HAVE "SQUEALER CLIPS" ON BRAKE PADS THAT ALERT YOU TO NEED FOR REPAIR WHILE PADS ARE STILL IN SAFE OPERATING CONDITION. DEALER TOLD ME FORD DOES NOT PUT THESE CLIPS ON THEIR PADS. I BELIEVE THESE LOW COST CLIPS ARE A VERY IMPORTANT SAFETY FEATURE AND SHOULD BE MANDATED ON ALL CARS SOLD IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833614January 15, 1999
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
WHILE IN FRONTAL IMPACT THE DRIVER'S AIR BAG DID DEPLOY, BUT THE PASSENGER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. ALSO, THE PASSENGER'S SEATBELT DID HOLD THE OCCUPANT, CAUSING THE PASSENGER TO SUSTAIN HEAD INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#702225January 14, 1999
AIR BAGS
AIR BAG INDICATOR LIGHT IS FLASHING EVEN THOUGH AIR BAG HAS NOT DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702131January 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
NO SUMMARY( DOT NUMBER: TIRE SIZE: P205R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832973January 4, 1999
SEAT BELTS:FRONT
VEHICLE WAS HIT ON FRONT PASSENGER'S SIDE, AND FRONT SEATBELTS DID NOT LOCK UP, CAUSING INJURIES TO DRIVER AND FRONT SEAT PASSENGER. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#832955December 31, 1998
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
RECEIVED RECALL98V233000 IN THE MAIL. HAD CALLED DEALERSHIP FOR APPOINTMENT. WAS INFORMED NO PARTS AVAILABLE. CALLED 2 WKS LATER & STILL NO PARTS. WAS TOLD WOULD HAVE TO ORDER PARTS. CALLED ONCE AGAIN 3 WEEKS LATER & STILL NO PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701643December 28, 1998
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
FIRE OCCURED WHILE VEHICLE WAS PARKED. WOULD LIKE SOMEONE TO INVESTIGATE. FORD SAYS THEY WOULD NOT INVESTIGATE AND WOULD NOT COMPENSATE FOR REPLACEMENT OF VEHICLE. INSURANCE WILL ONLY COVER MARKET VALUE WHICH DOES NOT REPLACE MY CAR. PLEASE ADVISE AS FAR AS LEGAL RECOURSE. DEALERSHIP SAYS THEY CANNOT DO ANYTHING EITHER. IN THE MEAN TIME I CANNOT PURCHASE A SIMILAR VEHICLE FOR THE BLUE BOOK VALUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#832639December 23, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING CONSUMER CAN SMELL GAS FUMES COMING FROM THE TANK, AND THERE IS A LEAKAGE COMING FROM THE REAR TANK. THE CONSUMER FILLED UP THE VEHICLE WITH GAS, HE WALKED AROUND THE VEHICLE AND NOTICED GAS WAS ON THE GROUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701543December 22, 1998
STEERING:RACK AND PINION
THE STEERING HAS NEVER BEEN ABLE TO HOLD AN ALIGNMENT. I HAD AN CHECK ENGINE LIGHT GO ON AND HAD TWO SERVICE TRIES BEFORE IT WAS FIXED. I HAVE HAD A ROTTEN EGG SMELL AND ENGINE PINGING FOR THE LAST 6,000 MILES. I ONLY HAVE 10,500 ON IT NOW. THE DEALER WILL NOT EVEN TRY TO FIX IT. I'M TRYING TO GET A HOLD OF THE DISTRICT REP TO TRY TO SWITCH TO ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832354December 16, 1998
UNKNOWN OR OTHER
ENGINE CHECK LIGHT CONTINUES TO COME ON. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES, PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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