Mercury Mystique Complaints

1,019 consumer complaints on file.

#8003767February 8, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS ARE NOT WORKING AT ALL. THEY WILL NOT ILLUMINATE WHEN COMING TO A STOP. CONTACTED DEALER AND DEALER HAS TRIED TWICE TO REMEDY THE SITUATION, BUT WITH NO SUCCESS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757777February 5, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER
I GOT IN MY CAR AFTER WORK NOTICE MY WINDOWS JUST FOG UP GOT HOM NEXT DAY BROUGHT THE CAR DOWN TO A GARAGE THEY SEEM NOT INTERSTED IN IT, BUT THOUGHT IT MIGHT BE THE WATER PUMP AND SAID IT WOULD COST OVER A THOUSAND DOLLARS ALL MY WARRANYS ARE UP BUT ARE MAKING PAYMENTS ON A CAR I CAN,T DRIVE AND BELIVE IT IS A RECALL PROBLEM AND WOULD LIKE TO GET IT FIX COULD PLEASE HELP ALSO THE POWER ARM ON THE DRIVERS SIDE DOOR LET GO ALSO WHICH CAUSED MY DOOR WINDOW TO CARSH DOWN AND BREAK THAT I PAID ABOUT$385.00 TO BE FIX PLUS THE COST OF THE GLASS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757742February 4, 2002
VEHICLE SPEED CONTROL:LINKAGES
NHTSA #97V22500 - MY VIN# NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757743February 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NHTS# 98V233000 - PROBLEM W/ MY VEHICLE BUT MY VIN # NOT INCLUDED IN RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757465January 29, 2002
EXTERIOR LIGHTING:TAIL LIGHTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002823January 24, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
REAR COIL SPRING IS CORRODED, AND THERE IS NOISE REAR END. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002843January 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WILL NOT STOP VEHICLE. WHEN APPLYING THEM PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564015January 17, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER STATES THAT THE LEFT FRONT COIL SPRING BROKE IN 3 PIECES AND THE RIGHT FRONT COIL SPRING BROKE IN 2 PIECES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756853January 15, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I AM WRITING IN REGARDS TO MY 1996 MERCURY MYSTIQUE IN WHICH JUST HAD A FIRE. ON MONDAY, DECEMBER 10TH, 2001, AS I WAS DRIVING, SMOKE STARTECOME OUT OF BOTH EXITS WHERE MY REAR SEAT SHOULDER HARNESS SEATBELTS RELEASE. I IMMEDIATELY PULLED OVER AND RUN TO A BUSINESS FOR HELP. A GENTLEMAN SPRAYED SPRAYED THE FIRE EXTINGISHER INTO THE OPENING ON THE SIDE WALLS WHERE SMOKE WAS COMING OUT. THE FIRE DEPARTMENT ARRIVED ALSO. THE FIREMAN CHECKED MY FUSE BUX AND FOUND A FUSE MELTED INTO THE BOX. MY EXTENDED WARRANTY - WESTERN GENERAL - SAYS THE PART BETWEEN THE SEAT AND PANEL WAS BENT MAKING WIRES TOUCH AND START A FIRE. THE DEALER WON'T ADMIT ANYTHING. THEY GUTTED THE WHOLE INSIDE, BENDING THE PART WESTERN GENERAL MENTIONED, IN ORDER TO GET TO THE WIRING UNDERNEATH. I AM WAITING FOR A CALL FROM FORD MOTOR COMPANY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#756580January 8, 2002
ENGINE AND ENGINE COOLING:ENGINE
RIGHTSIDE MOTOR MOUNTS CAUSED THE ENGINE TO SLIP MORE INTO THE CAR CAUSING IT TO BREAK THE POWERSTEERING LINE. THE LINE HAS BEEN RECENTLY REPACED. IS THERE A RECALL CALL FOR THE MOTORMOUNTS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756361January 3, 2002
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I TOOK MY CAR TO MY MECHANIC AFTER MY CHECK ENGINE LIGHT WAS ILLUMINATED -- HE TOLD ME THAT THE COMPUTER INDICATED TORQUE CONTROL SLIPPAGE -- THEN TOOK THE CAR TO MOUNTAIN VIEW FORD WHERE THE SERVICE ADVISOR INFORMED ME THAT MY TRANSAXLE PUMP NEEDED REPLACING AND THAT IT WOULD COST JUST OVER $1000 -- THIS CAR ONLY HAS JUST OVER 32000 MILES ON IT AND I WAS ALSO TOLD THAT MY 100000 MILE POWERTRAIN WARRANTY WOULD NOT COVER IT -- THIS IS A DEFECT ON THE CAR AND SHOULD BE SUBJECT TO A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756300January 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, UNKNOWN OR OTHER
ENGINE CHECK LIGHT WAS ILLUMINATED WHILE DRIVING OUT OF TOWN ON CHRISTMAS DAY -- THE DRIVE HOME WAS UNSETTLING BECAUSE OF THE CONSTANT JERKING IN THE REAR OF THE CAR. I TOOK MY CAR TO MY MECHANIC -- IT WAS HOOKED ON A COMPUTER WHICH INDICATED A CODE 1744 INDICATING EXCESSIVE SLIPPAGE ON THE TORQUE CONVERTER. I BELIEVE THIS SHOULD BE REPORTED BECAUSE THIS IS POTENTIALLY A RECALL ISSUE AND THIS SHOULD BE COVERED UNDER MY POWERTRAIN WARRANTY. MY CAR IS BARELY 4 YEARS OLD AND HAS BELOW AVERAGE MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001049December 26, 2001
SEATS
PASSENGER'S SIDE SEAT LOCKED INTO LOCKED POSITION. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000994December 20, 2001
SUSPENSION:FRONT:WHEEL BEARING, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHEEL BEARINGS WERE DEFECTIVE. STEERING MADE A LOT OF NOISE WHILE CONSUMER WAS DRIVING. TOOOK VEHICLE TO AN INDEPENDENT MECHANIC, INFORMED CONSUMER THAT SPINDLE ON DRIVER'S SIDE WAS DEFECTIVE. SPINDLE ON PASSENGER'S SIDE WAS NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000887December 18, 2001
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS, SEATS:FRONT ASSEMBLY:RECLINER
HEAD LIGHTS GO OUT WHEN DRIVING, AND THERE ARE NO BRAKE LIGHTS. ALSO, PASSENGER'S SIDE SEATBACK WILL NOT STAY UP. CONSUMER FEELS THIS IS UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900696December 11, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA RECALL 01I013000/MANUFACTURER'S RECALLS 01M08 AND 01S23 CONCERNING FRONT COIL SPRING CORROSION. BOTH REPAIRS WERE DONE BY MANHATTAN FORD; MANHATTAN, NY; PHONE # 212/581WAS BEING MADE. DEALER INFORMED THAT THEY DID ALL THAT THEY NEEDED TO DO. ASKING NHTSA ASSISTANCE IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THE MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755268December 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE GEAR DOES NOT SHIFT PROPERLY. FROM STOP TO LOW SPEED (<20MPH) IT WHINES, JERKS AND STALLS. AT HIGH SPEED (40MPH) IT STOPS SHIFTING AND KEEPS WHINING AT 3-4000RPM WHILE IT SHOULD SHIFT UP. THE O/D OFF WARNING LIGHT COMES UP 2-3 MINUTES AFTER STARTING THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755269December 4, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LID DOES NOT OPEN WHEN THE LEVER IS PUSHED DOWN FROM THE INTERIOR OF THE CAR. IT HAS TO BE OPENED FROM THE TRUNK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899777December 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, VEHICLE SPEED CONTROL:CABLES
WHEN SHIFTING GEARS LEVER JAMS. ALSO, CAN HEAR A GRINDING NOISE WHEN SHIFTING. VEHICLE IS HARD TO SHIFT AS THOUGH SOMETHING IS READY TO SNAP. CONTACTED DEALER, AND DEALER STATED THAT CABLE CONNECTOR TO SHIFT WAS TANGLED. WIRE WAS EXPOSED, AND HAD SOMETHING TO DO WITH LINKAGE AND TRANSMISSION. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899737November 30, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN RUNNING HEATER OR AIR CONDITIONER THERE IS A MUSTY ODOR LIKE MOLD COMING FROM VENTS. ODOR IS SO BAD THAT IT MAKES CONSUMER ILL. VEHICLE TAKEN TO DEALER NUMEROUS TIMES. DEALER SPRAYED VENTS WITH CHEMICALS AND CLEANED OUT VENTS. DID NOT REMEDY THE PROBLEM. DEALER/MANUFACTURER UNWILLING TO ASSIST IN THIS MATTER. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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