Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10583221April 16, 2014
FUEL/PROPULSION SYSTEM
AFTER I FILL MY GAS TANK THERE A STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THE VEHICLE, PARTICULARLY AFTER REFUELING. POSSIBLE PROBLEM COULD BE THE FUEL PUMP AND FUEL FILTER ALONG WITH THE GAS TANK. THE ODOR IS SO SEVERE WE HAD TO PARK OUR CAR OUTSIDE THE GARAGE AFTER FILLING. THE TIME WE DIDN'T IT CAUSED SEVERE ILLNESS (NAUSEA) TO MY WIFE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582893April 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 MERCEDES E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION AND THEN JOLT FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT WAS 10,200. UPDATED 05/28/14 MA UPDATED 06/02/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579343April 12, 2014
SERVICE BRAKES
I WAS DRIVING THE CAR ON THE HIGHWAY, AT HIGHWAY SPEED, IN TRAFFIC AND IN THE LEFTMOST LANE. A WARNING MESSAGE APPEARED ON THE CAR'S DASHBOARD THAT ADVISED THAT THE CAR HAD DIMINISHED BRAKING CAPABILITY. I APPLIED THE BRAKES TO DETERMINE HOW DIMINISHED THE BRAKE SYSTEM WAS AS I WAS TRAVELING AT HIGHWAY SPEED AND IN TRAFFIC. UPON APPLICATION OF THE BRAKES THE CAR DID NOT BRAKE OR SLOW DOWN, I HAD NO BRAKES. AT THAT TIME A SECOND AND DIFFERENT WARNING LIGHT APPEARED ON MY DASHBOARD WITH A STOP SIGN IKON; THE WARNING STATED: STOP CAR IMMEDIATELY BRAKE SYSTEM FAILURE (OR SOMETHING JUST AS DIRE AND TO THAT EFFECT). I MANAGED TO NAVIGATE ACROSS TWO LANES OF TRAFFIC, WITHOUT BRAKING, AND CONTINUED ON THE HIGHWAY, WITHOUT BRAKES AND IN A COASTING MANNER, WHILE NOT APPLYING ADDITIONAL POWER TO THE CAR UNTIL I WAS ABLE TO EXIT THE HIGHWAY. AT THE END OF THE EXIT RAMP I ENCOUNTERED A TRAFFIC SIGNAL, WHICH WAS RED TO MY TRAFFIC LANE, AND BEING UNABLE TO STOP I TRAVELED THROUGH THE RED LIGHT. I CONTINUED ALONG A HEAVILY-TRAVELED ROAD UNTIL I WAS ABLE TO ENTER A SIDE STREET AND BRING THE CAR TO A STOP AND CALLED THE COLORADO AUTOMOBILE ASSOCIATION FOR A TOW OF THE CAR AS IT WAS CLEARLY UNSAFE TO DRIVE. THE CAR AS IT WAS, WAS A DANGER TO ME, TO OTHER MOTORISTS, VEHICLES, PEDESTRIANS AND PROPERTY. IN PURSUING A REMEDY FOR THE BRAKE FAILURE I ENCOUNTERED I LEARNED FROM A MERCEDES BENZ LOCAL DEALERSHIP THAT THE FAILURE I ENCOUNTERED WITH THE BRAKE SYSTEM WAS IN THE SBC HYDRAULIC UNIT. ADDITIONALLY, I LEARNED FROM THAT THIS DEFECT WITH THE SBC HYDRAULIC UNIT WAS KNOWN TO MERCEDES BENZ, YET MERCEDES BENZ DID NOT ADVISE ITS CUSTOMERS OF THIS LIFE-THREATENING, CATASTROPHIC CONDITION WITH ITS CARS. I AM DRIVING AN UNSAFE CAR WITH A KNOWN MANUFACTURER'S DEFECT. *TR UPDATED 09/30/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578773April 9, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION JERKS BETWEEN 3-4 GEAR UP SHIFT CHANGE, CREATING INSTABILITY ON WET OR SLICK ROAD CONDITIONS WHICH CAN CAUSE YOUR CAR TO LOSE CONTROL. FURTHERMORE, THE JERKING CREATED CAN CREATE A CAR ACCIDENT OR INJURY IN LOW SPEED, STOP AN GO TRAFFIC. MERCEDES BENZ CLAIMS IT IS PERFORMING AS DESIGNED AND IS NOT ACCEPTING LIABILITY FOR THERE DEFECTIVE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577540April 5, 2014
FUEL SYSTEM, GASOLINE
GAS TANK FUEL SENDING UNIT FAILURE CAUSING INACCURATE READINGS. ONE INCIDENT MY WIFE WAS DRIVING ON THE FREEWAY IN THE FAST LANE AND GAS GAUGE INDICATED 1/2 TANK OF FUEL REMAINING AND CAR STALLED BECAUSE OF NO FUEL CAUSING A VERY UNSAFE SITUATION DUE TO NO AREA TO PULL OVER SAFELY. PLEASE REFERENCE NHTSA ACTION NUMBER: PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577424April 4, 2014
FUEL SYSTEM, GASOLINE
I HAVE A 2004 MERCEDES BENZ E55 AND AFTER FILLING THE CAR WITH FUEL THERE IS A STRONG SMELL OF GASOLINE. THE TANK IS LOCATED IN THE BACK SEAT AND AFTER OPENING THE INSPECTION COVERS I CAN SEE AND SMELL GASOLINE THAT HAS LEAKED FROM THE FUEL SENDER UNIT. THIS LOOKS TO BE A VERY DANGEROUS ISSUE AND I KNOW THAT I AM NOT THE ONLY ONE THIS IS HAPPENING TOO. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576685April 2, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
THE ABOVE DATE IS AN ESTIMATE: TRANSMISSION SLIPS CAUSING CAR TO STALL AND ALMOST GOT REAR-ENDED. TOOK CAR THAT WAS UNDER WARRANTY TO DEALERSHIP AND THEY COULD NOT FIND AN ISSUE WITH TRANSMISSION. PROBLEM HAVE GOTTEN WORST. GOOGLED ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. THE MORE SERIOUS PROBLEM IS MY CAR REEKS WITH THE SMELL OF GASOLINE. TOOK CAR TO SAME DEALER AND THEY SAID THEY FIXED THE PROBLEM BUT MY CAR STILL SMELL OF GASOLINE. I ACTUALLY GET NAUSEA WHEN DRIVING AND EYES BEGAN TO BURN. IF I WAS A SMOKER, I WOULD BE AFRAID TO LIGHT A CIGARETTE IN MY CAR. MY GARAGE ALSO SMELL OF GASOLINE WHEN I PARK. WSBTV IN ATLANTA DID A SERIES ON THIS ISSUE LAST MONTH BECAUSE OF THE MANY COMPLAINTS. SOMEONE WILL BE INJURED OR KILLED IF THESE ISSUES IS NOT ADDRESS. DEALER IS MERCEDES BENZ OF SOUTH ATLANTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576243April 1, 2014
FUEL SYSTEM, GASOLINE
PARKED CAR IN GARAGE AND THERE IS AN EXTREMELY STRONG GASOLINE ODOR THAT NOT ONLY FILLS THE GARAGE BUT HAS SEEPED IN TO THE HOUSE OVERNIGHT. POSSIBLE CATASTROPHIC EXPLOSION POTENTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575740March 30, 2014
FUEL/PROPULSION SYSTEM
I FILLED UP WITH GAS AND ONCE I GOT HOME AND CAR SAT IN GARAGE THERE WAS A VERY STRONG SMELL OF GAS. COULD SMELL IT COMING INTO HOUSE. I COULD NOT SEE ANY VISIBLE GAS INSIDE OR OUTSIDE THE VEHICLE. THIS CONCERNS ME VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574260March 23, 2014
FUEL/PROPULSION SYSTEM
LEAKING FUEL IN CAR AROUND NECK OF FUEL TANK /SENDING UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573987March 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE INSIDE OF THE VEHICLE, HE SMELLED FUEL. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573909March 21, 2014
FUEL SYSTEM, GASOLINE
(NHTSA ACTION# PE12001) I RECENTLY PURCHASED 2006 MERCEDES BENZ E350 IN FEB 2014. I AM THE SECOND OWNER. THE FIRST OWNER HAS KEPT AND SERVICED THE CAR REGULARLY AND I HAVE THE RECORDS. THE CAR HAS NEVER BEEN IN ANY CRASH. THE DATE OF OCCURRENCE AND MILES ARE APPROXIMATE AND BASED ON THE FIRST OWNER'S BEST OF KNOWLEDGE. I PERSONALLY EXPERIENCED IT ON MARCH 3, 2014 AND AT 89122 MILES. AFTER PURCHASING THE I FILLED THE GAS TANK. I LEFT THE CAR IN THE GARAGE OVERNIGHT AND WHEN I WENT INTO THE GARAGE IN THE MORNING, MY GARAGE SMELLED LIKE SOMEONE HAS SPILLED GAS IN THE GARAGE. I CHECKED THE GARAGE FLOOR UNDER THE CAR BUT THERE WAS NO VISIBLE LEAK. I CALLED THE PREVIOUS OWNER AND HE TOLD ME IT IS A COMMON PROBLEM AND THE SMELL GOES AWAY AFTER YOU DRIVE THE CAR AND USE UP SOME GAS. THE GAS SMELL IS SO STRONG THAT I WAS WORRIED TO TURN ON ANY ELECTRICITY. I AM WORRIED THAT ONE DAY IT IS GOING TO CAUSE FIRE IN MY GARAGE. I HAVE NOW EXPERIENCED THIS TWICE. AFTER RESEARCHING I FOUND THAT IT IS A COMMON PROBLEM FOR EVERY MERCEDES BENZ CARS WITH 211 ENGINES. IT IS SAD THAT MERCEDEZ BENZ WILL NOT FIX THE FUEL SENDING UNIT ON THEIR OWN. WHAT ARE THEY WAITING FOR? SOMEONE TO DIE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573354March 19, 2014
FUEL SYSTEM, GASOLINE
AFTER THE 2008 RECALL ON MERCEDES FUEL PUMP REPLACEMENT DID NOT RESOLVE THE PROBLEM, I HAVE REPLACED THEM 2 TIMES. AS OF FEB 2014 THEY ARE LEAKING AGAIN, MY MAIN CONCERN IS THAT THE FUMES AFTER REPAIRING THE CAR STILL COME BACK, CAUSE MY WIFE TO BE SICK AND AFTER HAVING CANCER SHE HAS NOT ABLE TO USE THE CAR UNLESS WE AIR IT OUT 2-3 DAYS BEFORE. AFTER EACH REPLACING THE PUMPS LOOK BURNED, AND MERCEDES HAS NOT GIVEN US REASON WHY THIS PROBLEM EXIST OR SOLUTION TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573436March 19, 2014
FUEL SYSTEM, GASOLINE
STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THE VEHICLE RIGHT AFTER AFTER REFUELING. AFTER REPLACING MULTIPLE SEALS SAME SITUATION WE ADOPTED A WORKAROUND NOT TO FILL THE TANK IN ITS ENTIRETY TO PREVENT THE STRONG SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573567March 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573156March 18, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING UP GAS TANK, FUMES FILLED THE CABIN. I LIFTED THE REAR SEAT AND EXPOSED THE DRIVER'S SIDE GAS TANK SENDING UNIT & THERE WAS A GAS PUDDLE SURROUNDING THE RING. THIS LEAK, ACCORDING TO POSTS, SEEM TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573213March 18, 2014
VEHICLE SPEED CONTROL
CAR ACCELERATES SUDDENLY IN SPITE OF FOOT ON BRAKE. AT TIMES FOOT WAS PUT LIGHTLY ON THE GAS AND CAR SUDDENLY ACCELERATED. THESE INCIDENTS HAPPENED AT LEAST 3 TIMES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573005March 17, 2014
EXTERIOR LIGHTING
I WAS PARKING IN LA FITNESS GYM. IN LA HABRA ON 3/11/14 AT 1 P.M, A CLEAR DAY, IN A SPACE IN THE MIDDLE PARKING SPACE. I WAS 90% PARKED IN THE PARKING SPACE & HAD MY FOOT ON THE BRAKES WHILE FINISHING MY PARKING. ALL OF SUDDEN THE ENGINE ROARED & CAR SPEED UP & HIT THE SUV PARKED IN FRONT OF ME. THE SUV MOVED 3-5 FEET & TOUCHED THE CAR PARKED NEXT TO IT ON ITS DRIVER SIDE. THIS HAS HAPPENED 2ND TIME. IN SEP. 2013 THIS CAR ACCELERATED BY ITSELF WHILE I WAS PARKING BEHIND A CAR BY A RESIDENTIAL AREA BY A STREET CURB. PLEASE REFER TO MY ODI # 10547151 FOR MY PREVIOUS REPORTING. THE DEALER HAS NOT BEEN ACKNOWLEDGING ANY OF MY EMAILS IN THIS REGARD. MY CAR'S DAMAGED IS BEING REPAIRED BY HOUSE OF IMPORTS IN BUENA PARK, A MERCEDES DEALER. PLEASE ADVISE HOW CAN I RECOVER MY OUT OF POCKET LOSS & HAVE THE MANUFACTURER FIX THIS VERY RISKY DEFECT. THANKS......[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568803March 12, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP WAS FAULTY HOWEVER, THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568627March 11, 2014
FUEL SYSTEM, GASOLINE
MY WIFE AND I NOTICED THE STRONG SMELL OF GASOLINE EACH TIME WE BOUGHT GAS AND FILLED UP THE TANK. HAVE MENTIONED THIS NUMEROUS TIMES TO PERSONNEL AT THE DEALERSHIP AND EVERY PERSON JUST EXPRESSED PUZZLEMENT OVER THE PROBLEM AND OFFERED TO TAKE A LOOK AT THE CAR AND SEE WHAT THE CAUSE MIGHT BE. I FINALLY SCHEDULED AN APPOINTMENT ABOUT A YEAR LATER TO CORRECT THIS ISSUE OR AT LEAST FINE THE CAUSE BECAUSE THE ODOR WAS GETTING STRONGER....ESPECIALLY BECAUSE THE CAR IS PARKED IN THE GARAGE. THE DEALERSHIP CALLED ME AND SAID IT WOULD COST ABOUT $2000 TO REPAIR THE SEALS BUT THEY WOULD SPLIT THE COST WITH ME. THEY SAID IF I DID NOT REPAIR THE SEALS THE CAR WAS STILL SAFE TO DRIVE...WE JUST COULD NOT FILL UP THE TANK. I WENT AHEAD WITH THE REPAIRS BUT SEARCHED THE INTERNET AND FOUND NUMEROUS OTHER COMPLAINTS ON THE PROBLEM AND THE ONGOING CLASS ACTION LAWSUIT IN THE NORTHERN DISTRICT OF GEORGIA AND THE JUNE 16, 2013 REQUEST BY NHTSA FOR INFORMATION DUE TO 528 SIMILAR COMPLAINTS....PLEASE ADD THIS COMPLAINT TO THE PREVIOUS 528. I THINK SOMEONE AT MERCEDES SHOULD HAVE BEEN AWARE OF THE ONGOING QUESTION OF TANK LEAKAGE....THE CAR IS NOT SAFE TO DRIVE WITH A LEAKING TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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