Mazda Mazda5 Complaints

412 consumer complaints on file.

#10341364July 4, 2010
STEERING
ON MAY 12, 2010, OUR 2009 MAZDA5 WITH 18,800 MILES ON THE ODOMETER WAS BEING DRIVEN ON THE FREEWAY DURING RUSH HOUR IN LOS ANGELES AT A SPEED OF 40-50 MILES AN HOUR WHEN THE POWER STEERING FAILED SUDDENLY. AS A RESULT THE CAR WAS DIFFICULT TO STEER AND CONTROL. FORTUNATELY, WE WERE ABLE TO MANEUVER THE VEHICLE OFF THE FREEWAY AND CALL FOR HELP. THE VEHICLE WAS TOWED TO THE MAZDA DEALER. THE DEALER DIAGNOSED THE PROBLEM AND REPLACED THE POWER STEERING PUMP AND PIPE. THE REPAIR TOOK TWO DAYS AS PARTS WERE NOT IMMEDIATELY AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341392July 4, 2010
STEERING
MAZDA 3 AND 5 POWER STEERING FAILURE. THIS IS CURRENTLY COVERED BY MAZDA TSB: 06-002/09 I THINK MAZDA SHOULD ISSUE A RECALL FOR THE AFFECTED PARTS. LOSS OF POWER STEERING CAN BE VERY DANGEROUS FOR PEOPLE WITH LIMITED PHYSICAL STRENGTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341335July 3, 2010
STEERING
WHILE I WAS DRIVING MY 2008 MAZDA 5 IN LATE MARCH 2010, THE POWER STEERING STOPPED WORKING. THE PROBLEM PERSISTED UNTIL WE GOT IT FIXED. THE MECHANIC GAVE THE FOLLOWING DIAGNOSTIC, 'C1099 POWER STEERING CIRCUIT FAULT HYDROELECTRIC POWER STEERING PUMP INTERMITTENTLY SHUTS DOWN. MAZDA TSB REFERENCES THIS ISSUE. RECOMMEND PERFORM TSB PER MAZDA AND REEVALUATE.' THE REPAIR COST AROUND $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341221July 2, 2010
VEHICLE SPEED CONTROL
I WAS PULLING INTO A HOTEL PARKING LOT WHICH HAPPENED TO BE A STEEP SLOPE. I STOPPED MID WAY UP THE HILL TO SEE WHERE I NEEDED TO CHECK IN AND PARK. WHEN I TOOK MY FOOT OFF OF THE BRAKE, I STARTED ROLLING BACKWARDS. I PUSHED THE ACCELERATOR BUT NOTHING HAPPENED, MY CAR CONTINUED TO ROLL BACKWARDS. I PUSHED THE BRAKE PEDAL BUT IT WOULDN'T ALLOW ME TO PUSH IT DOWN. IT WAS STUCK. THEN MY CHECK ENGINE LIGHT CAME ON AS WELL AS MY BRAKE LIGHT. AS I REACHED FOR THE EMERGENCY BRAKE MY CAR STOPPED BECAUSE I RAN INTO A LIGHT POST AND A TREE DAMAGING MY CAR. I WAS ABLE TO GET THE CAR INTO PARK AND SHUT OFF THE ENGINE. I TURNED THE CAR BACK ON AND THE LIGHTS WERE NO LONGER ON. I WAS ABLE TO DRIVE IT AND PARK IT. I ASSESSED THE DAMAGE WHICH WERE BOTH REAR QUARTER PANELS WERE DAMAGED AS WELL AS A FEW DENTS AND SCRATCHES. SINCE IT WAS THE WEEKEND I WAITED TILL MONDAY MORNING TO CALL MY DEALERSHIP. THEY SAID THEY WOULDN'T TOUCH IT WITHOUT ME REPORTING IT TO MAZDA CORP. FIRST. I CALLED MAZDA AND EXPLAINED WHAT HAPPENED. THEY TOLD ME I WOULD HAVE TO RUN IT THROUGH MY INSURANCE COMPANY SINCE THERE WAS DAMAGE TO MY CAR. I CALLED MY INSURANCE COMPANY THE NEXT MORNING AND REPORTED IT. I HAD TO PAY MY DEDUCTIBLE PLUS SOME MONEY FROM MY INSURANCE COMPANY TO GET IT FIXED. I ASKED FOR MAZDA TO CHECK THE EVENT DATA RECORDER TO SEE WHY THIS HAPPENED. I'M NOT SURE IF THIS WAS DONE BECAUSE IT SOUNDED LIKE THEY ONLY CHECKED THE DIAGNOSTICS AND SAID THERE WAS NOTHING WRONG WITH MY CAR. I DON'T BELIEVE I SHOULD HAVE HAD TO PAY FOR MY CAR BECAUSE IT WAS FAULTY. IT IS STILL UNDER WARRANTY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10341061July 1, 2010
SUSPENSION:REAR
2007 MAZDA5 EXCESSIVE REAR INNER TIRE WEAR. CAUSED BY TOO MUCH NEGATIVE CAMBER DESIGNED INTO THE CAR WITH LITTLE OR NO WAY TO ADJUST THE SETTINGS. 39,000 MILES ON THE 3RD SET OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340725June 30, 2010
STEERING
2008 MAZDA5 POWERSTEERING PUMP SHUTS DOWN WHEN HOT, MAZDA KNOWS ABOUT THE PROBLEM AND REFUSES TO RECALL. DANGEROUS FOR SMALL OR WEEK DRIVERS. HAS OCCURRED 2 TIMES ON ME IN AFTER SITTING IN TRAFFIC. INTERNET SEARCH REVEALS LOTS OF COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340594June 29, 2010
STEERING
POWER STEERING FAILURE AT LOW SPEED, POWER STEERING LIGHT COMES ON. AFTER RESTART FUNCTIONED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339363June 21, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THEY HAD TO TAKE THE VEHICLE TO DEALER FIVE TIMES TO HAVE THE CONTROL ARMS REPLACED ON THE VEHICLE. THE DEALER HAS BEEN UNABLE TO PERMANENTLY REPAIR THE FAILURE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF HAVING A CRASH DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 24,528 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339094June 18, 2010
STEERING
THE ENGINE ON MY MAZDA5 WAS RUNNING AT IDLE SPEED FOR APPROXIMATELY 10-15 MINUTES ON A WARM DAY. IN PULLING OUT OF THE PARKING LOT, THE POWER STEERING FAILED COMPLETELY AND THE WARNING LIGHT CAME ON. IN RESEARCHING WITH OTHER OWNERS, I REALIZED THAT THIS IS A PERVASIVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336135June 14, 2010
TRACTION CONTROL SYSTEM
RIDING OVER BUMP OR ROUGH ROAD ILLUMINATES TSC (TRACTION STABILITY CONTROL) LIGHT ON DASH. THE LIGHT SHOULD GO OFF ON IT'S OWN, BUT DOES NOT UNTIL CAR IS TURNED OFF. AFTER RE-STARTING CAR, LIGHT IS NO LONGER ILLUMINATED. DEALER SAYS LIGHT MUST BE ILLUMINATED WHEN CAR IS BROUGHT IN. ALL MAZDA ON-LINE FORUMS ACKNOWLEDGE THIS IS A KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335334June 8, 2010
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING AT SPEEDS OF 60 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DEALER REPLACED THE POWER STEERING PUMP, PIPING HOSE AND GASKET. THE MAZDA MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,000. UPDATED 11/15/10 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334239June 2, 2010
STEERING
TL*THE CONTACT OWNS A 2008 MAZDA 5. THE CONTACT STATED THAT ON MAY 7, 2010, THE POWER STEERING FAILED AND SHE HAD TO USE THE MANUAL STEERING POWER. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE DEALERSHIP AND WAS TOLD THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333822May 29, 2010
STEERING
2008 MAZDA5 - 40K MILES AFTER IDLING IN PARKING LOT FOR APPROX 20 MINS, PUT CAR IN DRIVE AND ATTEMPTED TO LEAVE. POWER STEERING LIGHT ILLUMINATED, WIFE COULD NOT TURN WHEEL AT ALL. TURNED OFF CAR. I ARRIVED 10 MINS LATER AND WAS ABLE TO OPERATE THE STEERING WITH DIFFICULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332377May 26, 2010
STEERING
2008 MAZDA 5 POWER STEERING FAILURE. NORMAL DRIVING CONDITIONS AND POWER STEERING FAILED DURING OPERATION AT HIGHWAY SPEED. POWER STEERING FLUID FINE AND NO OTHER PHYSICAL SIGNS APPARENT TO CAUSE FAILURE. POWER STEERING RESUMED ONCE THE CAR WAS TURNED OFF AND THEN ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332420May 26, 2010
STEERING
1. WAS DRIVING MY 2009 MAZDA5 IN NEW YORK CITY IN HEAVY TRAFFIC. AS I AS GETTING ONTO THE LINCOLN TUNNEL I NOTICED MY POWER STEERING HAD FAILED AND THE WARNING LIGHT WAS ON. AS I WAS IN HEAVY TRAFFIC IN THE TUNNEL I HAD TO DRIVE UNTIL I COULD GET TO A LESS CONGESTED AREA. AFTER STOPPING I TURNED THE CAR OFF TO CALL THE DEALER. WHEN I RESTARTED THE CAR THE POWER STEERING HAD RETURNED. 2: OCCURRED JUST ONCE. 3. I TOOK THE CAR TO A DEALER THE NEXT DAY, AM STILL WAITING FOR RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332434May 26, 2010
STEERING, EQUIPMENT
POWER STEERING FAILURE. NORMAL MIXED DRIVING, HIGHWAY & CITY STOP & GO, WHILE WAITING IN A DRIVE THRU FOR COFFEE, STEERING WHEEL BECAME ALMOST IMMOVABLE, WOULD STILL TURN TO NORMAL LIMITS BOTH RIGHT & LEFT, HOWEVER THE EFFORT REQUIRED WAS VERY HIGH. RETURNED CAR TO DEALER UNDER WARRANTY NOTICING THAT STEERING EFFORT REMAINED CONSTANT THROUGHOUT THE DRIVE. EFFORT REQUIRED WAS NOT DEPENDENT ON SPEED, OR DIRECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331765May 22, 2010
FUEL SYSTEM, GASOLINE
BROKEN FUEL CAP IN A 2009 MAZDA5... TRIED TO UNSCREW FUEL CAP TO FUEL VEHICLE. IT WOULD NOT COME OFF. TRIED SEVERAL TIMES UNTIL IT BROKE OFF. A QUICK INTERNET SEARCH FOUND DOZENS OF SIMILAR INCIDENTS WITH MAZDA 3'S AND MAZDA 5'S. THE CAP HAS 2 PARTS, THE OUTER PART IS WHAT BROKE OFF, WHILE THE INNER PART REMAINS STUCK. AFTER THE OUTER PART BREAKS OFF, IT BECOMES EVIDENT THE INNER PART IS MISTREADED, SOMETHING NOT EVIDENT WHILE THE CAP IS INTACT. WILL HAVE DEALER REMOVE STUCK PART AND CHECK THIS OUT, AS THERE ARE OBVIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331083May 18, 2010
AIR BAGS:FRONTAL
FLASHING AIRBAG LIGHT WHILE DRIVING. BUT IT DISAPPEARS BY ITSELF . DEALER AND MAZDA CUSTOMER SERVICE SAY THEY CANNOT CHECK IT UNLESS IT IS FLASHING WHEN IT IS AT DEALERSHIP. IT HAPPENED SEVERAL TIMES TWO MONTHS BACK AND ALSO HAPPENED RECENTLY. UNFORTUNATELY WHENEVER WE TAKE IT TO DEALERSHIP THE FLASHING LIGHT DISAPPEARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330821May 17, 2010
TIRES
I HAVE HAD MY 2006 MAZDA 5 TOURING FOR APPROXIMATELY 3.5 YEARS. THIS WILL BE THE 4 SET OF TIRES I HAVE HAD TO REPLACE DUE TO INSIDE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330828May 17, 2010
TIRES
NEED TO REPLACE THE TIRES AGAIN. 5TH TIME SINCE OWNING THE CAR. WHEN IS MAZDA GOING TO DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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