Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10021763July 11, 2003
ELECTRICAL SYSTEM
THE DASH GAUGES WORKED INTERMITTENTLY. WHEN THE DASH LIGHTS WERE OFF THE AIRBAG LIGHT ILLUMINATED. WHEN THE DASH LIGHT WERE ON THE AIRBAG LIGHT WENT OFF. THE CONSUMER WAS CONCERNED THE AIRBAG MAY NOT WORK PROPERLY. *TT THE CONSUMER STATED THE DASH GAUGES WORKED OFF AND ON. PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025723July 9, 2003
SEAT BELTS:FRONT:RETRACTOR
SEAT BELTS IN THE FRONT TO NOT RETRACT FULLY MOST TIMES. THIS CAUSES THE SEAT BELT TO GET CAUGHT BETWEEN THE DOOR AND THE LATCH, THUS VISIBLY WEAKENING THE SEAT BELT. CONCERN IS THAT THIS WEAKENED SEAT BELT WILL NOT BE AS EFFECTIVE IN PREVENTING MY GORGEOUS BODY FROM FLYING THROUGH THE WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025381July 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I WAS FORCED TO GET A NEW EXHAUST MANIFOLD FOR MY JEEP AT 76,000 MILES. THE DEALER'S PRICE WAS $1,300 FOR THE REPAIR. I'VE SEEN ALL OVER THE INTERNET AND ON THE NHTSA'S SITE THAT THIS IS A COMMON PROBLEM. I'VE BEEN TOLD BY MECHANICS THAT THE JEEP'S MANIFOLD IS A LESSER QUALITY. I LODGED A COMPLAINT WITH CUSTOMER SERVICE WHO CALLED THE DEALERSHIP AND, AFTER TALKING WITH THE SERVICE TECH, SAID THAT HE COULDN'T DO ANYTHING BECAUSE IT WASN'T A "DEFECT" BUT RATHER "NORMAL WEAR AND TEAR." I' CAN'T BELIEVE THIS IS TRUE AFTER SEEING THIS COMMON PROBLEM!!! CHRYSLER -- WHY IS THIS NOT A FACTORY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017647July 3, 2003
PARKING BRAKE
THE CONSUMER SET THE PARKING BRAKE AND EXITED VEHICLE. WITHOUT WARNING THE PARKING BRAKE RELEASED WHICH CAUSED THE VEHICLE TO ROLL BACKWARD WHICH RESULTED IN A COLLISION. THERE WAS A RELATED RECALL 02V041000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *CB *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025288July 2, 2003
PARKING BRAKE
I OWN A 1989 JEEP WRANGLER WITH A MANUAL TRASMISSION. ON LATELY THE PARKING BRAKE HAS BEEN SELF-RELEASING CAUSING THE THE VEHICLE TO ROLL DOWN MY DRIVEWAY. ON ONE OCCASION IT HIT MY SECOND VEHICLE PARKED BEHIND IT CAUSING MINOR DAMAGE TO THE BUMPER. I FOUND THE NHTSA RECALL (02V041000) CALLED DAIMLERCHRYSLER AT 1-800-853-1403. I SPOKE WITH TOM AND RACHEAL ABOUT THIS ISSUE. THEY SAID THAT THE RECALL DOES NOT AFFECT MY YEAR VEHICLE EVEN IF THE ARE THE SAME TYPE OF VEHICLE. I WOULD LIKE THIS REPAIRED BUT THEY SEEMED UNCONCERED ABOUT THIS AND SAID THAT I WOULD NEED TO PAY TO REPAIR THIS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025303July 2, 2003
STRUCTURE:BODY
PASSENGER COMPARTMENT FILLS WITH WATER (OVER ONE INCH!) IN HEAVY RAINS AT FREEWAY SPEEDS. I DETERMINED (MECHANICAL ENGINEER) THAT WHEEL SPRAY FROM REAR TIRE PENETRATED POORLY SEALED BODY SEAMS ON PASSENGER SIDE. TOOK DEALER FOUR TIMES TO FIX EVEN THOUGH I IDENTIFIED THE PROBLEM. I SHOWED APPROXIMATE AREA OF LEAKING AT FOOT LEVEL ON RIGHT LOWER BODY AND THEY REPLACED THE WINDOW! NEXT TIME THEY SEALED THE FIREWALL AND FINALLY TWO SEALANT PATCHES WERE MADE IN THE AREA OF ACTUAL LEAKAGE. TOTAL OF FOUR TRIPS TO HAVE FIXED. STILL SLIGHTLY LEAKS IN THE HEAVIEST RAINS AT FREEWAY SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025245July 1, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FAULTY FUEL LEVEL INDICATOR. I SUSPECT A BAD FUEL SENDING UNIT. FUEL GAUGE SHOWS APPROXIMATELY 1/4 TANK OF GAS LEFT, HOWEVER THE CAR WILL ACTUALLY BE COMPLETELY OUT OF GAS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025246July 1, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIRCONDITIONER SWITCH HAS MELTED 2 TIMES SINCE I HAVE OWNER THIS JEEP. DEALER SAYS NOTHING IS WRONG. NO ADD ON EQUIPMENT OF ANY KIND IS PRESENT OTHER THAN A CELL PHONE CHARGER IN THE CIGAR LIGHTER RECEPTACLE. THERE HAD BEEN NO FIRE YET...BUT THE WIRES ARE GETTING HARD AND BRITTLE. THE FIRST SWITCH JUST SHOWED SOME MELTING OF THE PLASTIC ON THE SWITCH HOUSING. THE SECOND SWITCH HAD THE METAL LUG THAT THE HIGH-SPEED FAN WIRE CONNETS TO COMPLETELY LOOSE FROM THE SWITCH AND HANGING IN THE WIRE CONNECTOR. I HAVE BEEN TO 2 DEALERS AND BOTH SAID NOTHING WAS WRONG...I MUST HAVE JUST GOTTEN A "BAD" SWITCH. BUT THEY STILL CHARGE ME ABOUT 80 DOLLARS FOR A NEW SWITCH PANEL EACH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025159June 30, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
MY 1999 JEEP LOST ALL GAUGES AND THE AIR BAG LIGHT CAME ON. I FOUND OUT THAT JEEP HAS A TSB #08-15-99 SINCE MAY 21 1999 BECAUSE OF A FAULTY CONNECTOR.SINCE THIS IS A SAFETY PROBLEM I BELIEVE THEY SHOULD PAY FOR THE REPAIR. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023978June 29, 2003
TIRES
TREAD ON THE TIRES ARE FALLING OUT IN "PATCHES" SIDEWALLS ARE BLOWING OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026230June 27, 2003
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:SHOCK ABSORBER, POWER TRAIN:MANUAL TRANSMISSION
PROBLEMS WITH TRANSMISSION ON 1995 JEEP WRANGLER. NAR 06/27/2003*MR THE CONSUMERS TRANSMISSION FAILED WHILE DRIVING ON THE INTERSTATE IT LOST 2 GEARS WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED AWAY AND DAMAGES COST APPROX $1873.93. AFTER DURING RESEARCH THE CONSUMER FOUND THAT SEVERAL JEEPS HAD EXPERIENCED THE SAME PROBLEMS SO IT WAS EVIDENT THAT IT WAS A MANUFACTURER PROBLEM, SO THE CONSUMER WISHES TO BE FULLY REIMBURSED FOR REPAIRS. *CB THE CONSUMER HAD BRAKES AND SHOCK WORK PERFORMED IN THE PAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023865June 27, 2003
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH MASTER CYLINDER FAILED AT 12K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023888June 27, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:LINKAGES, SUSPENSION
I BOUGHT MY 1997 JEEP WRANGLER IN JUNE, 2002 FROM A USED CAR DEALER IN BALTIMORE, MD WITH AN AS-IS WARRANTY AND WAS TOLD THE VEHICLE HAD PASSED INSPECTION AND WAS IN GOOD CONDITION. IT HAD 64,000 MILES ON IT AND APPEARED TO BE GOOD. SINCE THEN I HAVE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. FIRST THE WIRING HARNESS, THEN THE TRANSMISSION, NOW A DIAGNOSIS TO REPLACE THE INTAKE AND EXHAUST MANIFOLD, REPLACED FUEL PUMP AND HAS A FAULTY FUEL GAUGE, AND POSSIBLY THE STABILIZER BAR OR STEERING COMPONENTS. THIS JEEP IS COSTING ME MORE IN REPAIRS THAN THE ACTUAL VALUE OF IT. I FEAR THAT IT IS UNSAFE AND THAT I M FACING MORE EXPENSES IF I KEEP IT, BUT I AM STILL MAKING PAYMENTS ON IT. DO I HAVE ANY RECOURSE AS FAR AS LEMON LAW PROTECTION, RECALLS, HELP!!! I DON'T KNOW WHAT TO DO WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017490June 26, 2003
PARKING BRAKE:CONVENTIONAL
THE CONSUMER CONTACTED THE MANUFACTURER REGARDING RECALL REMEDY 02V041000. DAIMLER CHRYSLER INFORMED THE CONSUMER THE NEAREST AUTHORIZED REPAIR DEALER WAS 6 HOURS AWAY. THE CONSUMER REQUESTED AUTHORIZATION TO HAVE A LOCAL SHOP/MECHANIC PERFORM REMEDY, HOWEVER DAIMLER CHRYSLER DENIED THE REQUEST. THE CONSUMER FELT IT WAS VERY UNSAFE TO REQUEST A VEHICLE WITH A SAFETY DEFECT TO BE DRIVEN 6 HOURS FOR A RECALL REPAIR. *JB *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023768June 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 1995 JEEP WRANGLER, SAHARA MODEL, AND THE QUESTION I HAVE IS THAT THE EXHAUST MANIFOLD IS CRACKED. THE DEALER FOUND IT AND SAID IT SHOULD BE FIXED OR REPLACED FOR A NOMINAL FEE ($750). I ELECTED NOT TO HAVE IT DONE AT THAT TIME. THIS WAS ABOUT A YEAR AGO. AFTER FURTHER DISCUSSION WITH THE SERVICEMAN ABOUT THIS HE STATED TO ME THAT IT IS A DESIGN PROBLEM AND THAT THEY HAVE REPAIRED OR REPLACED MANY OF THEM. MY QUESTION IS IF IT IS A DESIGN PROBLEM AND THE MANUFACTURER IS AWARE OF IT, THEN THEY SHOULD REPLACE OR REPAIR IT FREE OF CHARGE. WHAT CAN BE DONE TO CORRECT THIS PROBLEM? AM I ENTITLED TO A FREE REPLACEMENT OF THE PART? PLEASE LET ME KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS ABOUT THIS? I AM NOT SURE OF THE DATE BUT HAD TO PUT SOMETHING IN THE INCIDENT DATE FIELD. THANK YOU FOR YOUR HELP. REGARDS, DARL M. DODSON, E-MAIL [email protected]. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023697June 24, 2003
SEAT BELTS:FRONT:RETRACTOR
PASSENGER SEAT BELT DOES NOT LOCK, RETRACT, AND SOMETIMES NOT COME OUT OF RETRACTOR. DRIVERS SIDE GETTING THE SAME WAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023548June 22, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER FAILED AND HAD TO BE REPLACED AT 41,000 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023515June 21, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
APPARENTLY JEEP WRANGLERS ARE KNOWN FOR THIS PROBLEM, YET THERE HAS NEVER BEEN A RECALL. FOR SEVERAL MONTHS NOW MY DASH CLUSTER HAS BEEN MALFUNCTIONING. THE RPM GUAGE AND SPEEDOMETER BOTH DROP TO ZERO, THE AIRBAG AND CHECK ENGINE LIGHTS COME ON, AND THE DIGITAL ODOMETER LOSES ITS READOUT AND INSTEAD SAYS "NO BUS". IT HAPPENS SPORADICALLY, NOT CONTINUOUSLY. I TOOK IT TO AN INDEPENDENT AUTO SHOP WHICH WAS ABLE TO CORRECT THE PROBLEM, BUT IT BEGAN AGAIN AFTER A COUPLE MONTHS. I JUST TOOK IT TO MY LOCAL JEEP DEALER FOR THIS PROBLEM, AS WELL AS OTHER ELECTRICAL PROBLEMS. (MY JEEP WOULDN'T START FOR THE LAST 3 DAYS.) THEY FOUND A WIRE THAT WAS CORRODED AND REPLACED OR REPAIRED IT. MY JEEP RUNS AGAIN, BUT ON THE WAY HOME FROM THE DEALERSHIP THE DASH CLUSTER WENT HAYWIRE AGAIN. EVERYONE I HAVE SPOKEN TO IN THE AUTO SHOPS IS AWARE THAT THIS IS A COMMON PROBLEM WITH JEEPS, INCLUDING MY JEEP DEALER, BUT NOBODY HAS TAKEN STEPS TO REMEDY THIS PROBLEM. TO DATE, I HAVE SPENT NEARLY $1,300.00 TO FIX THE DASH CLUSTER AND OTHER ELECTRICAL PROBLEMS (PROBABLY ALL RELATED) AND MY CAR ONLY HAS 43,000 MILES ON IT. CONVENIENTLY, MY MANUFACTURER'S WARRANTY EXPIRED AT 36,000 MILES. THIS BEGAN AT AROUND 38,000 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023444June 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSIMISSION HAS BEEN A PROBLEM SINCE THE CAR WAS BOUGHT BRAND NEW IN NOVEMBER OF 1999. FIRST IS THE EXPERIENCE OF, ON OCCASION THE CAR NOT STARTING WHILE IN PARK. THE FIRST TIME IT HAPPENED I CALLED CHRYSLER ROAD SIDE ASSISTANCE, AND THEY INFORMED ME JUST TO PUT IT IN NUETRAL WHENEVER THAT HAPPENED AND IT WOULD START OK. I HAVE HAD TO DO THAT VERY OFTEN. I ASSUMED IT WAS NOT A BIG DEAL. I HAVE NEVER BEEN ABLE TO ENGAGE THE LO 4 WHEEL DRIVE MECHANISM, BUT HAVE NOT HAD THE NEED FOR IT, HENCE NEVER BOTHERED TO COMPLAIN ABOUT IT. THIS YEAR THE TRANSMISSION HAS DISENGAGED AT VARIOUS SPEEDS BETWEEN EACH GEAR. IT IS A CONSISTENT PROBLEM, AND HAVE TAKEN CAR TO MECHANIC, HAD LINES CHECKED, TRANSMISSION FLUID CHANGES, ETC., BUT STILL HASN'T RESOLVED THE PROBLEM. I AM AFRAID THAT IN A CRISIS SITUATION, I WILL HIT THE GAS, AND THE CAR WILL FAIL TO ACCELERATE, OR WILL LUNGE AS A RESULT OF THE ENGINE REVING SO HI BEFORE THE TRANSMISSION RE-ENGAGES. THIS IS A SERIOUS PROBLEM. THE CAR HAS ALL HIGHWAY MILES AND HAS NEVER BEEN IN AN ACCIDENT. I AM SCARED TO DRIVE THIS CAR BECAUSE IT MIGHT RESULT IN AN INJURY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024288June 18, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK RUPTURED WHILE DRIVING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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