Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10032359August 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT THE VEHICLE CHECK ENGINE LIGHT COAES ON AND STAYS ON. DEALER NOTIFIED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030906August 6, 2003
UNKNOWN OR OTHER
I WOULD LIKE TO REQUEST YOUR HELP REGARDING WINDSHIELD DAMAGE THAT OCCURRED ON I395 IN VIRGINIA. I HAVE ATTEMPTED TO CONTACT THE COMPANY WHICH OWNS OF THE DUMP TRUCK BY PHONE, EMAIL, AND REGULAR MAIL (WITH DELIVERY CONFIRMATION), AND HAVE RECEIVED NO RESPONSE. I ALSO SUBMITTED A COMPLAINT TO FAIRFAX COUNTY CONSUMER SERVICES DIVISION BUT WAS TOLD THAT THEY ONLY HANDLE COMPLAINTS REGARDING THE SALE OR PURCHASE OF AN ITEM. BELOW IS A COPY OF THE LETTER I SENT TO OWENS & SPARROW, WHOSE DUMP TRUCK CAUSED THE DAMAGE. I HAVE CONTACTED VDOT AS WELL, BUT WOULD LIKE TO REQUEST YOUR HELP IN ADDITION TO VDOTS. I FEEL VERY STRONGLY THAT IT IS THEIR RESPONSIBILITY TO REIMBURSE ME FOR THE REPLACEMENT OF MY WINDSHIELD. I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS MATTER. JUNE 19, 2003 OWEN & SPARROW, LLC PO BOX 1595 LORTON, VA 22199 DEAR READER: AT APPROXIMATELY 12:15 P.M. ON THURSDAY, MAY 22, 2003, THE WINDSHIELD OF MY 2002 JEEP WRANGLER WAS STRUCK BY ROCK-LIKE DEBRIS THAT FLEW OUT OF AN OWEN & SPARROW, LLC DUMP TRUCK TRAVELING DIRECTLY IN FRONT OF ME. THIS RESULTED IN TWO CHIPS ON THE DRIVERS SIDE OF MY WINDSHIELD. AT THAT TIME, I WAS HEADING NORTH ON I395 AND WAS JUST SOUTH OF EXIT 7 (GLEBE ROAD). THE LICENSE PLATE NUMBER OF THAT DUMP TRUCK WAS 604-442; HOWEVER, I WAS UNABLE TO SEE WHICH STATE THE LICENSE PLATE WAS FROM. THE DUMP TRUCK ALSO HAD A 1-800-827-SAFE STICKER ON THE BACK OF IT WITH THE NUMBER PG763. AS A RESULT OF THIS DAMAGE, I NEED TO HAVE THE WINDSHIELD REPLACED. SINCE I KNOW THAT THIS DAMAGE WAS DIRECTLY CAUSED BY DEBRIS FROM ONE OF YOUR DUMP TRUCKS, I WOULD LIKE TO REQUEST REIMBURSEMENT OF $389.82. THIS AMOUNT INCLUDES THE COST OF A REPLACEMENT WINDSHIELD AS WELL AS REPLACEMENT OF TWO DECALS ON THE WINDSHIELD THAT ALSO HAVE TO BE REPLACED (FAIRFAX COUNTY VEHICLE DECAL AND EMISSION INSPECTION DECAL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030872August 5, 2003
STRUCTURE:BODY
PAINT IS FLAKING OF ON FENDER, HOOD, DOOR, AND REAR DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030555August 1, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I WAS INVOLVED IN AN ACCIDENT ON 7/31/03. I DEPRESSED THE BRAKE IN A HARD MANOR BUT SINCE THE GAS PEDAL IS SO CLOSE TO THE BRAKE, MY FOOT WAS HALF ON THE BRAKE AND HALF ON THE GAS PEDAL. I CHECKED OTHER MAKES AND MODELS AND THEY HAVE MORE DISTANCE BETWEEN THE BRAKE AND THE GAS PEDAL. THIS SEEMS TO BE INDICITIVE OF CHRYSLER PRODUCTS. I HAVE BEEN DRIVING FOR OVER 24 YEARS AND HAVE A VERY GOOD DRIVING RECORD. NOT ONCE IN ALL THOSE YEARS HAS THIS HAPPENED. THIS IS THE SECOND TIME IN TWO MONTHS THIS HAS NOW HAPPENDED TO ME. I PURCHASE MY JEEP JUST TWO MONTHS AGO. PLEASE CHECK THE SPACING OF THE BREAK AND GAS PEDALS FOR YOURSELVES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031797August 1, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES WHEN THE GAS PEDAL IS APPLIED IT STICKS, MORE PRESSURE HAS TO BE APPLIED TO GAS PEDAL BEFORE VEHICLE WILL MOVE DUE TO AN INTERNAL COOLANT LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031805August 1, 2003
SUSPENSION:FRONT
CONSUMER STATES WHILE DRIVING AT 50 MPH FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY OUT OF CONTROL, CAUSING VEHICLE TO FALL INTO A DITCH. CAUSE UNKWOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031712July 31, 2003
TIRES:TREAD/BELT
ALL FOUR TIRE TREADS WORN OUT. THE VEHICLE WAS PURCHASED A MONTH AGO AND THE DEALER TOLD THE CONSUMER THE TIRES WERE NEW. BRIDGESTONE DUELER AT TIRES. PLEASE PROVIDE DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031436July 29, 2003
AIR BAGS
CONSUMER STATES WHILE TRAVELING AT25 MPH, UNDER SNOWY CONDITIONS, CONSUMER LOST CONTROL OF VEHICLE, SIDE SWIPED ANOTHER VEHICLE BEFORE COMING TO A STOP. UPON IMPACT,NONE OF THE AIR BAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030228July 28, 2003
AIR BAGS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
PERIODICALLY THE DASHBOARD GAUGES CUT OUT AND DO NOT FUNCTION. AT THE SAME TIME THE AIR BAG LIGHT GOES ON. PER DISCUSSION WITH A DEALER, IF THE AIRBAG LIGHT IS ON THE AIRBAG WILL NOT PROPERLY FUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030261July 28, 2003
SUSPENSION:FRONT
VEHICLE VIBRATES AND SWAYS VIOLENTLY WHEN ENCOUNTERING ROAD SURFACE BUMPS OR IRREGULARITES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026149July 28, 2003
SEATS
THE DRIVERS SIDE SEAT WAS ANGLED TO THE LEFT. THE CONSUMER CONTACTED THE DEALER TO REPLACE THE SEAT. WHEN THE SEAT WAS REPLACED THE SEAT STILL ANGLED TOT HE LEFT. THE MANUFACTURER CLAIMED THAT THE VEHICLE WAS DESIGNED THIS WAS TO ALLOW THE DRIVER TO ENTER AND EXIT THE VEHICLE EASILY. *AK *NLM *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026318July 28, 2003
SEATS:MID/REAR ASSEMBLY
WHILE THE CONSUMER WAS OFF-ROADING IN THE VEHICLE THE REAR SEAT BACK COLLAPSED. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10029295July 27, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DASHBOARD INSTRUMENT PANEL FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029270July 26, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED IN THREE PLACES. STRONG FUMES ENTERING VEHICLE, COULD CAUSE DRIVER TO PASS OUT BEHIND THE WHEEL. LOTS OF COMPLAINTS ABOUT THIS SAME DEFECT ON YOUR WEBSITE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029193July 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM, STEERING:COLUMN, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
1998 JEEP WRANGLER 4.0L, EXHAUST MANIFOLD CRACK AT 30,000 MILES. JEEP/CHRYSLER REFUSED TO FIX, STATING ONLY CATALYTIC CONVERTER COVERED UNDER WARRANTY. CRACK OCCURRED IN A WELD JOINING THE TWO PIPE, ALMOST 3/4 OF THE WAY AROUND THE PIPE, CAUSING COSIDERABLE NOISE, AND LOSS OF POWER. GUAGES FAIL PERIODICALLY, BUT COME BACK ON THERE OWN, AFTER A FEW MINUTES. AIR CONDITIONER DRAINS ONTO FLOOR INSIDE VEHICLE ON LONG DRIVES AND CAN EVEN SHORT OUT THE RADIO. THE STEERING COLUMN ALSO SQEALS LIKE AN OLD DOOR WHEN ITS COLD OUTSIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032223July 24, 2003
PARKING BRAKE:CONVENTIONAL
PROBLEMS GETTING RECALL REPAIRS DONE TO VEHICLE.*MR THE CONSUMER WAS INFORMED BY A SERVICE WRITER THAT THERE MAYBE SOME OUT OF POCKET EXPENSE IN REGARDS TO "A BROKEN BRACKET. THE CONSUMER WAS UNEASED ABOUT THE STATEMENT AND FELT THE ESTABLISHMENT WAS AN UNTRUSTWORTHINESS BUSINESS. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028812July 22, 2003
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILURE - GRINDING NOISE IS HEARD WHEN SHIFTING INTO 2ND AND 3RD GEARS, JERKS FORWARD BEFORE CLUTCH IS LET OUT, WILL NOT SHIFT INTO 5TH GEAR AT HIGHWAY SPEEDS. THIS IS THE SECOND TRANSMISSION TO FAIL IN THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029694July 18, 2003
SEAT BELTS
THE SEAT BELT FOLDED OVER IN THE SPADE PORTION OF THE BUCKLE. IT WAS BEEN REPLACED TWICE. DEALER NOTIFIED. PH *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026066July 14, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DEPRESSING RED SEAT BELT RELEASE BUTTON DOES NOT RELEASE BELT. TWO HANDS ARE REQUIRED TO DISENGAGE CLIP FROM LATCH. PROCESS CANNOT BE DONE IN TIMELY MANNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026005July 13, 2003
PARKING BRAKE
THE PARKING BRAKE RELEASED ON ITS OWN, CAUSING THE CAR TO ROLL DOWN THE HILL IT WAS PARKED ON AND HIT A LARGE ROCK.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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