Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10055023January 27, 2004
POWER TRAIN:MANUAL TRANSMISSION
JEEP WRANGLER NV3550 MANUAL FIVE SPEED TRANSMISSION NOISE. AT 20,000 MILES THE TRANSMISSION MADE IRREGULAR NOISES THAT CHRYSLER CLAIMS ARE NORMAL. NOW, JUST AS THE WARRANTY IS RUNNING OUT THEY CLAIM THESE SAME NOISES ARE A FAILING TRANSMISSION THAT NEEDS REPAIR AT THE COST OF $2000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055940January 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE EXPERIENCED A PROBLEM WITH THE FUEL PUMP. THE VEHICLE SHUT OFF WITHOUT WARNING WHILE BEING DRIVEN AT SPEEDS OF 40 MPH OR GREATER. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055357January 20, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE FRONT DRIVERS SIDE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10069240January 15, 2004
UNKNOWN OR OTHER
FRONT END WILL SHIMMY/VIBRATE TO THE POINT OF LOSS OF CONTROL OF STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069691January 15, 2004
UNKNOWN OR OTHER
HELLO, WE HAVE A BLACK PAINT JOB. WE KNOW THIS PART IS NOT A SAFETY FEATURE , BUT BY AUG. ,SEPT. THE PAINT WILL BE PILLING OFF!!! CRACKING REALLY BAD!!! WE ARE THE ORIGINAL OWNERS. HAVE HAD OLD AMC JEEPS , NEVER ANY PROBLEMS !! RUST MAYBE BECAUSE WE HAD OUR 82 JEEP FROM THE VERY BEGINNING. THE OTHER PROBLEM WE HAVE IS THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL CHANGES IN PGH. PER SEASON!!! NOW THERE IS A CLUNK IN THE REAR HOUSING, WITH OUR 4-WHEEL DRIVE WE HAVE LIMITED SLIP. WE ARE THINKING OF SELLING BY OCT. ,JEEP BETTER BE WARY OF LOST SALES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069936January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD BOLTS ARE SNAPPING OFF IN THE BLOCK OF JEEP 2.5 4 CYL ENGINE. THIS PROBLEM IS DOCUMENTED BY CHRYSLER AS A DESIGN FAULT PROBLEM BUT THEY WILL NOT COVER IT. THE PROBLEM HAS NOT BEEN REPAIRED YET BECAUSE CHRYSLER WILL NOT COVER IT AND IT IS A VERY EXPENSIVE FIX THAT CAN'T BE AFFORDED AT THIS TIME. THE PROBLEM IS ALSO A SAFETY PROBLEM DUE TO THE FACT THAT THE EXHAUST IS LEAKING FROM BETWEEN THE MANIFOLD AND HEAD AND COULD GET INTO THE VEHICLE. THE PROBLEM WAS FIRST NOTICED IN ABOUT JAN 02. THE VEHICLE CURRENTLY HAS 54000 MILES ON IT. THIS VEHICLE ALSO HAD A TOTAL CATALYTIC CONVERTER FAILURE THAT WAS COVERED UNDER THE EMISSIONS WARRANTY. I FEEL THAT THIS PROBLEM WITH THE EXHAUST MANIFOLD SHOULD BE COVERED UNDER, THE SAME WARRANTY, ESPECIALLY CONSIDERING THE FACT THAT IT WAS A FAULTY PART DESIGN AND NOT WEAR AN TEAR. CATALYTIC CONVERTER "IMPLODED" ALL THE INTERIOR COMPONENTS CAME LOOSE AND BEGAN TO RATTLE. IT WAS REPLACED UNDER THE 8 YEAR 80,000 EMISSIONS WARRANTY. SUPPOSEDLY A COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070186January 15, 2004
UNKNOWN OR OTHER
CLEARCOAT ON PAINT STARTED TO PEEL & FLAKE OFF AFTER HAVING TO PARK VEHICLE OUTSIDE OF GARAGE FOR A FEW WEEKS IN SUMMER (100 DEGREE + HEAT). DEALER REPAINTED HOOD. NOW, THE REST OF THE PAINT IS PEELING AND FLAKING, BUT DEALER WILL NOT WARRANTY THE REPEIRS. I AM WILLING TO TAKE THIS AS FAR AS I NEED TO IN ORDER TO GET IT REPAINTED AT NO COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070478January 15, 2004
POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I BOUGHT THIS 1997 JEEP WRANGLER FROM A USED CAR DEALER IN JUNE 2002 WITH A LIMITED WARRANTY AND WAS TOLD THE VEHICLE PASED INSPECTION AND HAD NO PROBLEMS. SINCE THEN I HAVE HAD TO HAVE THE WIRING HARNESS REPAIRED, THE FUEL PUMP REPLACED, THE TRANSMISSION REPLACED, IT HAS A FAULTY FUEL GAUGE READING, THE INTAKE AND EXHAUST MANIFOLD NEED TO BE REPLACED AND NOW THE STEERING LINKAGE OR STABILIZER BARS ARE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070681January 15, 2004
STRUCTURE
WATER LEAK IN PASSENGER COMPARTMENT. I FINALLY HAD TO REMOVE RIGHT SIDE FLOOR CARPETING AND GLOVE BOX COVER AND SHOW THE DEALER WHERE THE BODY WAS LEAKING. I HAD THE WRANGLER TO TWO DIFFERENT DEALERS FOR THIS PROBLEM. EACH DEALER CHARGED ME $100.00 TO FIX THE PROBLEM. PROBLEM ONE WAS A LOWER WINDSHIELD SEAL. PROBLEM 2 WAS TO RE-SEAL BEHIND THE HEATER WHICH IS BEING DONE AT THIS TIME. SERVICE MANAGER SAID HE WOULD TALK TO CHRYSLER ABOUT REPLACING CARPET ON RIGHT SIDE WHICH BY NOW WILL NOT MATCH LEFT SIDE AND THEY WILL PROBABLY NOT PAY FOR IT. I HAVE BEEN WITHOUT MY TRANSPORTATION FOR SEVERAL DAYS ON AND OFF BECAUSE OF THE LEAK AND THEIR INABILITY TO FIND THIS LEAK. THERE POLICY ON RENTAL CARS IS IF THEY CAN'T FIX THE CAR IN THE FIRST 24 HOURS THEY WILL GIVE YOU A RENTAL CAR. THEY SEND YOU HOME CAR-LESS TO WAIT FOR THE CALL AS TO WHEN YOUR CAR WILL BE READY. THEY HAVE HAD MY CAR FOR 3 DAYS NOW AND I AM THE ONLY ONE WHO CALLS THEM TO FIND OUT WHEN MY CAR WILL BE READY. IN THE PAST I HAVE PURCHASED A NUMBER OF CHRYSLER PRODUCTS. WHEN I SELL THE WRANGLER AND DURANGO, MY CHRYSLER DAYS ARE OVER. WHILE I BELIEVE THEIR CARS AND TRUCKS ARE ALMOST AS GOOD AS MOST AMERICAN PRODUCTS TODAY, TRYING TO WORK WITH THE DEALERS IS ALMOST IMPOSSIBLE. I THINK THEY HAVE A TERRIBLE DEALER NETWORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069175January 15, 2004
UNKNOWN OR OTHER
PAINT IS FLACKING ON THE HOOD FENDERS AND REAR DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055335January 15, 2004
PARKING BRAKE:CONVENTIONAL
1991 JEEP WRANGLER PARKING BRAKE DISENGAGED AND VEHICLE ROLLED DOWN A HILL AND HIT A CAR. *MR THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DAMAGES THAT WERE CAUSED. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053216January 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE DOOR LATCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052917January 12, 2004
SEAT BELTS
I SAW THIS ARTICLE IN THE PARENTS MAGAZINE FEBRUARY 2004 AND IT SAID THAT THESE SEATBELTS ARE NOT SAFE. THE WEBSITE THEY GAVE WAS UNSAFEBELTS.COM. MY HUSBAND AND I OWN A 2003 JEEP WRANGLER. IT IS EQUIPPED WITH GENERATION 3 SEATBELTS. I AM ASKING THAT A NATIONAL RECALL BE DONE ON THESE SEATBELTS. THEY BECOME UNLATCHED WITH JUST THE SMALL PUSH OF THE BUTTON. BY THIS I MEAN THAT MY CHILDREN AGES 7 AND 5 COULD BUMP THEIR ELBOW AGAINST IT AND IT WILL BECOME UNLATCHED. I AM A LITTLE NERVOUS TO LET MY CHILDREN LET ALONE MYSELF OF MY HUSBAND DRIVE THIS VEHICLE. I WOULD ASK THAT YOU PLEASE ISSUE A RECALL ON THESE SEATBELTS SO THAT WHEN WE DRIVE WE CAN FEEL SAFE AND KNOW THAT OUR SEATBELTS WILL SAVE OUR LIVES LET ALONE THE LIVES OF OTHERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052756January 9, 2004
ELECTRICAL SYSTEM
MY 1999 JEEP WRANGLER IS DOING EXACTLY WHAT THE RECALL SAYS, BUT FOR SOME REASON MY VIN IS NOT IN THE RECALL SYSTEM AS PER THE JEEP DEALER! PLEASE HELP... THIS IS NOT FAIR THAT THE RECALL IS NOT ON MY JEEP WHEN IT'S DOING EXACTLY WHAT THE RECALL SAYS! THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052664January 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THERE IS A CRACK IN MY EXHAUST MANIFOLD IN MY 1999 JEEP WRANGLER. WHEN I LOOKED INTO THE PROBLEM, I HAVE FOUND MANY PEOPLE WITH THE SAME COMPLAINT. I ALSO LEARNED FROM A DIAMLER-CHRYLSER DEALER THAT THEY REPLACE OVER 250 OF THESE A DAY. AND IN 2000, THEY CHANGED THE PART. THIS MAKES ME THINK THEY REALIZED IT WAS DEFECTIVE AND DID NOTHING TO THE VICTIMS THAT HAD THE DEFECTIVE PART. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053505January 7, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING SPEEDOMETER DID NOT WORK. DRIVER DID NOT KNOW HOW FAST THE VEHICLE WAS GOING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052490January 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1999 JEEP WRANGLER 6 CYCL. HAS BEEN TO THE DEALERSHIP ON MULTIPLE VISITS. LOSS OF POWER DURING HIGHWAY DRIVING. AFTER REPLACING THE FUEL PUMP, RADIATOR, AND PERFORMING AN ADDITIONAL TUNE-UP BUT PROBLEM IS STILL UNRESOLVED. NOW FIND THAT THERE IS A CRACK IN THE INTAKE MANIFOLD AND THE EXHAUST MANIFOLD HAS COMPLETELY CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052342January 4, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED IN 3 PLACES. THE FIRST MANIFOLD WAS REPLACED BY DEALER AT APPROXIMATELY 35,000 MILES. SECOND MANIFOLD IS CRACKED. THIS SEEMS TO BE A COMMON DEFECT WITH JEEP WRANGLER 4.0L YEARS 1997-1998. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051303December 30, 2003
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY, STRUCTURE:FRAME AND MEMBERS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:ELECTRICAL
THE SHAFT IS DEFECTIVE AND PER THE SERVICEMAN HAS FOUND THAT THERE ARE SEVERAL ACCOUNTS OF THE DEFECTIVE SHAFT WHICH IN TURN HAS CAUSED THE GEARS TO GRIND AND COSTING ME 2 TRANSMISSIONS TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051250December 29, 2003
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2003 WRANGLER WITH A 5-SPEED MANUAL TRANSMISSION THAT SUFFERS FROM INTERMITTENT PROBLEMS WHERE SHIFTING GEARS IS DIFFICULT IF NOT IMPOSSIBLE. THE PROBLEM OCCURS MOST OFTEN WHEN ACCELERATING WHILE SHIFTING FROM 2ND TO 3RD GEARS, AND WHEN ATTEMPTING TO DOWNSHIFT FROM 5TH TO 4TH GEARS AT HIGHWAY SPEEDS. IF THE VEHICLE DOES SHIFT A GRINDING/BANGING NOISE IS HEARD. I HAVE HAD THE LOCAL DEALER LOOK AT IT 4 TIMES AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM(S).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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