Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11699402November 14, 2025
UNKNOWN OR OTHER
No fix for the recalls Fire hazard Family safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699392November 14, 2025
ELECTRICAL SYSTEM
Fire-Risk Recall – Unsafe to Operate – No Remedy Provided “My 2025 Jeep Wrangler 4xe has an active fire-risk safety recall that makes the vehicle unsafe to drive or park near my home. Jeep and Stellantis have not provided a remedy or a loaner vehicle, and the dealership told me it is still ‘drivable’ despite the fire hazard. I have a young child, and this puts our safety at risk. I am requesting immediate investigation and assistance because the manufacturer has not offered a safe solution.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699318November 14, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle intermittently smells of burning plastic when not on and when running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699230November 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available and were expected to arrive in the first quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699254November 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to perform the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the matter. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699275November 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699305November 13, 2025
UNKNOWN OR OTHER
I am reporting an ongoing steering/wheel wobble issue with my Jeep Wrangler. While driving at highway speeds, the vehicle suddenly begins to shake severely after hitting small bumps or uneven pavement. The wobble feels like the front end is vibrating uncontrollably, and the steering wheel oscillates left and right. I am forced to slow down significantly to regain control. This has happened multiple times, and the wobble creates a clear safety hazard because the vehicle becomes difficult to steer and maintain in the lane. The issue is unpredictable but tends to occur between approximately 45–65 mph. I have checked tire balance and suspension components, but the problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699258November 13, 2025
UNKNOWN OR OTHER
All 4xe batteries are faulty and need to be replaced. Jeeps software "fix" did nothing last recall and won't fix the same problem again. We need new batteries! Please!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699239November 13, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I own a 2022 Jeep Wrangler 4xe (VIN: XXX) subject to Recall 68C for the high-voltage battery. Jeep Customer Care advised me in writing not to charge the battery and not to park the vehicle inside or near structures, but could not define a safe distance or provide any specific measurable guidance. I live in a residential community where all parking is adjacent to homes, so these instructions are impossible to follow. FCA also stated they are unable to provide a loaner or alternative accommodation, even though their written guidance effectively removes the vehicle from normal home use. Additionally, FCA repeatedly instructed me to bring the vehicle to a dealership to determine if it is “unsafe to drive,” despite confirming that no remedy exists and that dealers have no diagnostic test or inspection procedure that can detect or reduce the risk of thermal runaway associated with this recall. The dealership cannot change the risk until a remedy is available. I am requesting NHTSA review FCA’s interim guidance for clarity and adequacy, as owners cannot comply with instructions that are vague, contradictory, and not operationally feasible in residential environments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699170November 13, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Drogi Biurze Badań nad Wadami NHTSA, składam skargę dotyczącą bezpieczeństwa pojazdu dotyczącą mojego Jeepa Wrangler Sahara 4xe 2024 (VIN: [XXX] ), który został pierwotnie wyprodukowany na rynek amerykański, ale obecnie eksploatowany jest w Unii Europejskiej (Polska). Dowiedziałem się, że na mój pojazd mogą mieć wpływ dwa amerykańskie wycofania bezpieczeństwa wydane przez Stellantis/Jeep i zarejestrowane w NHTSA - Recall No. 25V-741 (potencjalne ryzyko pożaru i utrata mocy) i nr wycofania. 25V-766 (zanieczyszczenia silnika z piasku odlewniczego). Pomimo tego, że są to oficjalne odwołania bezpieczeństwa NHTSA dotyczące potencjalnych zagrożeń pożarowych i katastrofalnej awarii silnika, Jeep Polska (Stellantis Polska) odmówił uznania lub przeprowadzenia wymaganej kontroli bezpieczeństwa lub napraw, twierdząc, że te odwołania nie mają zastosowania do pojazdów spoza [XXX] . Ta odmowa pozostawia właścicieli pojazdów o specyfikacji amerykańskiej importowanych do UE narażonych na potencjalne zagrożenia bezpieczeństwa bez dostępu do przewidzianego środka zaradczego. Biorąc pod uwagę poważny charakter tych wad (ryzyko pożaru pojazdu lub nagła utrata napędu), z całym szacunkiem proszę, aby NHTSA rozpatrzyła tę sprawę i zapewnił, że Stellantis zapewni środki bezpieczeństwa dla wszystkich dotkniętych pojazdów, niezależnie od lokalizacji. W załączeniu znajdują się dane mojego pojazdu i korespondencja z Jeep Polska w celach informacyjnych. Informacje o pojeździe: • VIN: [XXX] • Marka/Model: Jeep Wrangler Sahara 4xe (JL) • Rok modelowy: 2024 • Kraj działalności: Polska (UE) Dziękujemy za uwagę w tej sprawie i za nieustanne wysiłki na rzecz ochrony właścicieli pojazdów przed wadami związanymi z bezpieczeństwem. Proszę potwierdzić otrzymanie tej skargi i dać mi znać, jeśli potrzebujesz dalszej dokumentacji. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699165November 13, 2025
ELECTRICAL SYSTEM
My 2023 Jeep Wrangler 4XE is under a safety recall involving a risk of fire. The recall notice instructs owners not to charge the vehicle and to park it away from structures or other vehicles. Because i live in a residential community I do not have any way to safely store the vehicle according to these instructions. My place of work is strictly prohibiting my vehicle from being on premises due to the risk of fire. The vehicle is effectively unusable. Jeep Customer service has repeatedly told me to bring it in for diagnostics, but my dealership stated that there is no diagnostic procedure available for this recall. Jeep also told me the vehicle is "safe to drive" despite the written recall warning about fire risk and parking requirements. I have been unable to get a loaner or alternate transportation and my case has not been escalated after multiple calls. I am reporting this because the safety guidance is conflicting, there is no remedy available, and i cannot safely use or store the vehicle as directed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699115November 13, 2025
UNKNOWN OR OTHER
The Uconnect Emergency Vehicle Alert System (EVAS) nearly always causes the infotainment system's audio to cease unless the car or phone are turned off and back on. This glitch prevents other alerts and GPS from having any audio capabilities, increasing my exposure to risk and dangers (unless, of course, I only look at the infotainment screen instead of the road while driving). I have called Jeep customer care (per instructions found online) to disable this feature so that it does not create these unsafe situations. The settings I have access to do not include a way to manage the EVAS alerts, this must be done my the manufacturer (even the dealership, Lee Auto Jeep in Auburn, Maine, confirmed they do not have access/tools to do this from the manufacturer). The employee for Jeep on the phone denied knowing about this and said they confirmed there is no way to address the glitches/change settings. To force a communication alert feature, without the ability to edit settings to meet driver safety needs, and to deny any capability to address it, shows how the manufacturer is liable for any and all wrecks associated with how the EVAS disables audio and sometimes freezes the screen with the EVAS warning blocking everything--including the GPS map if someone is relying on that assistance to get to safety. I am calling on the manufacturer, through our Federal government, to rectify this risk. My dated request should not sit unaddressed until you have enough dead bodies/public pressure to act. My records (evidence of seeking a remedy through the proper channels) WILL dictate the narrative when this goes public. It is already a growing concern on online forums for not just the Jeep brand. Our map services (Google, Waze, Apple) already provide emergency alerts and give settings to empower the DRIVER BEHIND THE WHEEL to have these support, not distract and impede.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699104November 13, 2025
ELECTRICAL SYSTEM
My Jeep 4xE popped a check engine light and I lost anything connected to the HV battery. The Jeep was lurching and driving strangely. The dealer said it required a new HV battery that was replaced under warranty. Just a week later the Jeep is recalled because these batteries could catch fire and I can no longer charge my vehicle or park in my garage. This means Jeep installed an HV battery that they knew was unsafe. This Jeep had a similar recall last year at the same time and received the “fix” which turns out did nothing to actually fix the issue with the HV batteries. I have lost confidence in this vehicle being safe for me and my family. This is dangerous and unacceptable!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699074November 12, 2025
FUEL/PROPULSION SYSTEM
Every time the vehicle is filled with fuel it overfills and a large amount of fuel spills in the vehicle and ground. This is a safety concern which can lead to a fire unexpectedly. Upon inspection the fuel tank control valve has been found to be inoperative and can cause a fuel leak during a vehicle rollover event, debris in the fuel tank, and/or the ability to overfill the fuel tank during refueling. A fuel leak during a vehicle rollover event, in the presence of an ignition source, could cause a fire without warning and lead to death. The vehicle is not shown to have an outstanding recall though this year and model does have a recall for a limited number of the production.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699051November 12, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I just left my house and i was getting on the highway and the service 4 wheel drive light came on then all a sudden the car slowed down then it accelerated really fast so i pulled over and put it in park then when i tried to continue driving i put it in drive and it would not move. The engine ran but it would not move so i had to get it towed to the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699039November 12, 2025
ENGINE, UNKNOWN OR OTHER
While driving my vehicle on October the day after the over the air software update was pushed out I got in my vehicle and started to drive and about a half mile from my house the vehicle shut off and said to put in park. I did that and then restarted the vehicle. immediately after I did that and started to drive the check engine light came on. I had noticed earlier that people were discussing this on a Facebook group so I looked again and saw several people were having the same issue. Some said to try and soft reset the Uconnect device by have the vehicle in ACC mode and holding the power and tune button down until it resets. I did this and and after it reset i was able to drive the vehicle but the check engine light stayed on. I continued driving to the store and when I was almost home it shut off again. I then did the reset and made it back home. Once i got home I disconnected the battery and let it set for about an hour unplugged. When I plugged it back in I did another reset. The check engine light was off due to disconnecting the battery and I did not have any more issues with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699007November 12, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep 4XE third or fourth recall due to fire safety .URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under NHTSA Recall Number 25V741000.Manufacturer Recall Number68C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698998November 12, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
My car has shut off three different times while driving, completely losing power in the middle of the road. It then turned back on by itself and suddenly accelerated on its own. The check engine light is on, and the SOS system keeps activating and won’t turn off. What’s worse is that after taking it to the dealership, they’re now trying to return the car to me even though there’s an open safety recall that hasn’t been fixed. This is a major safety concern that needs immediate attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698908November 12, 2025
ELECTRICAL SYSTEM
I am unable to use the car as intended. It poses a major safety risk to me, my family, our home, our neighbors, and my workplace where I must park it in a garage or next to many other vehicles every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698891November 12, 2025
ELECTRICAL SYSTEM
[XXX] was renting a 2024 Jeep Wrangler E with VIN # [XXX] and was charging the vehicle with the factory Jeep adapter provided. While disconnecting, Ms. [XXX] was shocked at the connection point from the extension cord to the adapter. Ms. [XXX] was wearing shoes and the area was dry. The extension cord used had no defects. Upon investigation, the wall outlet was extremely hot to the touch and the cord was also hot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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